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Client Support Specialist Jobs in Michigan (NOW HIRING)

Signarama

$14/hr

As an Client Support Specialist at Signarama, you will be the first point of contact for our customers, helping them bring their signage visions to life while supporting our internal marketing ...

EM Services, LLC

Client Support Specialist

Grand Rapids, MI · On-site

$16.75 - $22.50/hr

Client Support Specialist Location : Grand Rapids, MI Work Type: Hybrid - Part-Time (16 Hours) Monday | 10am - 3pm (Remote) Tuesday | 10am - 3pm (In-Office) Wednesday | 1pm - 5pm (In-Office) Thursday ...

EM Services LLC

Be Seen First

Client Support Specialist

Grand Rapids, MI · On-site

$18 - $20/hr

Client Support Specialist Location: Grand Rapids, MI Work Type: Hybrid - Part-Time (16 Hours) - Monday | 10am - 3pm (Remote) - Tuesday | 10am - 3pm (In-Office) - Wednesday | 1pm - 5pm (In-Office ...

EM Services LLC

Be Seen First

Client Support Specialist

Grand Rapids, MI · On-site

$18 - $20/hr

Client Support Specialist Location: Grand Rapids, MI Work Type: Hybrid - Part-Time (16 Hours) - Monday | 10am - 3pm (Remote) - Tuesday | 10am - 3pm (In-Office) - Wednesday | 1pm - 5pm (In-Office ...

Judson Center

Peer Support Specialist

Warren, MI

$16.83 - $19.69/hr

The model includes a peer support specialist who works with the team to mentor and remove barriers to successful treatment for the client. Clients are referred from Macomb County Community Mental ...

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Client Support Specialist information

See Michigan salary details

$9

$18

$27

How much do client support specialist jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for client support specialist in Michigan is $18.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $20.34 per hour, depending on experience, location, and employer.

What does a client support specialist do?

A Client Support Specialist is responsible for assisting customers or clients with inquiries, issues, or problems related to a company's products or services. They communicate with clients via phone, email, or chat to resolve concerns, provide information, and ensure customer satisfaction. Additionally, they may document interactions, escalate complex issues to higher-level support, and help improve client experience by providing feedback to internal teams. Their goal is to build strong relationships and ensure clients feel supported and valued.

What are the key skills and qualifications needed to thrive as a client support specialist, and why are they important?

To thrive as a Client Support Specialist, you need strong problem-solving abilities, excellent communication skills, and a background in customer service, often supported by a relevant degree or equivalent experience. Familiarity with CRM software, ticketing systems, and basic troubleshooting tools is typically required. Patience, active listening, and empathy help you build rapport and effectively address client needs. These skills ensure high-quality support, customer satisfaction, and long-term client retention.

What are some common challenges faced by client support specialists, and how are they typically addressed?

Client Support Specialists often encounter challenges such as managing high volumes of inquiries, addressing complex or unfamiliar client issues, and balancing competing priorities. To address these, specialists are usually supported by knowledge bases, escalation procedures, and ongoing training. Collaboration with technical teams or account managers is common when resolving more complex problems. Strong communication skills and a customer-centric mindset help specialists navigate these challenges effectively, ensuring clients receive timely and accurate support.

How much does a client support specialist make in the US?

A client support specialist in the US typically earns an average salary of around $45,000 to $55,000 per year, depending on experience, location, and industry. Entry-level roles may start lower, while experienced specialists or those with certifications can earn higher wages. The role often requires strong communication skills and familiarity with customer support tools.
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What job categories do people searching Client Support Specialist jobs in Michigan look for?

The top searched job categories for Client Support Specialist jobs in Michigan are:

Client Support Specialist jobs near you
Infographic showing various Client Support Specialist job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,963 per year, or $18.3 per hour.

Client Support Specialist

Signarama

On-site

$14/hr

Full-time

Re-posted 5 days ago

Key responsibilities

  • Respond promptly to customer inquiries, provide recommendations, and guide customers through the order process.

  • Implement store marketing strategies and engage in telemarketing to generate new business opportunities.

  • Process work orders accurately, secure down payments, and finalize payments upon project completion.

Signarama rating

6.4

Company rating: 6.4 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • Bonus based on performance

Join Our Team as a Client Support Specialist at Signarama!
Are you passionate about delivering top-notch customer service and skilled at understanding client needs? As an Client Support Specialist at Signarama, you will be the first point of contact for our customers, helping them bring their signage visions to life while supporting our internal marketing efforts.
Our most successful Inside Sales Support Specialists are highly organized, customer-focused individuals with strong skills in communication and relationship management. If you excel at both understanding client needs and implementing effective marketing strategies, and strive to deliver a seamless and satisfying customer experience, this is a great fit for you!
Key Responsibilities:
  • Customer Engagement: Respond promptly to customer inquiries in person and over the phone, provide expert recommendations and accurate estimates, and guide them through the order process.
  • Marketing Execution: Implement store marketing strategies, and engage in telemarketing to foster new business opportunities.
  • Sales Support: Process work orders with precision, secure necessary down payments, and finalize payments upon project completion.
  • Relationship Management: Maintain strong relationships with both vendors for sourcing and the production team to ensure clarity and quality in all orders.
  • Operational Excellence: Assist in various store operations, ensure all administrative tasks like reporting and invoicing are handled efficiently, and maintain a clean and professional store appearance.

Professional Growth:
  • Gain valuable experience in customer relationship management and in-house marketing in a globally recognized brand.

What We Offer:
  • Professional Development Opportunities
  • Dynamic and Supportive Work Environment

Qualifications:
  • Strong proficiency in computer operations, including Windows Office and POS systems.
  • Excellent command of the English language with strong spelling, grammar, and proofreading skills.
  • Understanding of basic sales and telemarketing principles.
  • Exceptional communication and customer service skills.

Compensation: $14.00 per hour
At Signarama, the world's leading sign and graphics franchise, we offer you an unparalleled opportunity to develop and enhance your career within the industry. Recognized globally, we have nearly 900 locations across over 60 countries, offering limitless opportunities for professional growth.
Whether you're passionate about sales, have a flair for design, excel in production, or are skilled in installation or administration, Signarama has a place for you. Our expansive network provides an exceptional environment where your skills can flourish and where you can make a significant impact.
Working at Signarama means joining a family of professionals who are dedicated to innovation and quality. We take pride in our collaborative culture where creativity and efficiency are rewarded. We are on the lookout for individuals who are eager to drive their careers forward and make their mark in the signage industry.
Apply today and step into a career where your work will be seen and appreciated across cities and communities worldwide. Become a part of the Signarama family-where your journey can take you anywhere!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Signarama Corporate.

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