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60 Optumrx Client Support Specialist Jobs Hiring Near You

TridentCare

Client Support Specialist

Clearwater, FL

$16 - $21.50/hr

The Client Support Specialist (CSS) is part of the Problem Resolution Team (PRT). The CSS position is a support role for the field sales organization (CSE, AE). There is no selling requirement for ...

Trident Care

Client Support Specialist

Clearwater, FL · On-site

$40K - $50K/hr

The Client Support Specialist (CSS) is part of the Problem Resolution Team (PRT). The CSS position is a support role for the field sales organization (CSE, AE). There is no selling requirement for ...

MobilexUSA

Client Support Specialist

Harrison, TN · On-site

$15.50 - $20.75/hr

The Client Support Specialist (CSS) is part of the Problem Resolution Team (PRT). The CSS position is a support role for the field sales organization (CSE, AE). There is no selling requirement for ...

TridentCare

Client Support Specialist

Harrison, TN · On-site

$15.50 - $20.75/hr

The Client Support Specialist (CSS) is part of the Problem Resolution Team (PRT). The CSS position is a support role for the field sales organization (CSE, AE). There is no selling requirement for ...

Traveling with Tasha

Client Support Specialist

Orlando, FL · On-site

$16.75 - $22.75/hr

About the job Client Support Specialist Overview We are currently seeking a Client Support Specialist to help guide clients through the travel planning and booking process. This role combines ...

Vital Holdings LLC

Client Support Specialist

Overland, MO · On-site

$16.75 - $22.75/hr

Description Client Support Specialist Reports To: Customer Care Manager Summary: The Client Support Specialist, reporting to the Customer Care Manager, is an integral part of the Customer Care team.

Merchants Bancorp

Client Support Specialist

Carmel, IN · On-site

$17.75 - $24/hr

Client Support Specialist The Client Support Specialist serves as the first point of contact for customer inquiries across multiple channels. The role operates in a highly collaborative environment ...

VRC

Client Support Specialist

Saint Louis, MO · On-site

$22/hr

Client Support Specialist Reports To: Customer Care Manager Summary: The Client Support Specialist, reporting to the Customer Care Manager, is an integral part of the Customer Care team. The Client ...

VRC Companies Careers

Client Support Specialist

Overland, MO · On-site

$16.75 - $22.75/hr

Client Support Specialist Reports To: Customer Care Manager Summary: The Client Support Specialist, reporting to the Customer Care Manager, is an integral part of the Customer Care team. The Client ...

VRC

Client Support Specialist

Overland, MO · On-site

$22/hr

Client Support Specialist Reports To: Customer Care Manager Summary: The Client Support Specialist, reporting to the Customer Care Manager, is an integral part of the Customer Care team. The Client ...

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OptumRx Jobs Information

Do workers at Optum Rx get paid breaks?

Yes. Most people get paid breaks.
76% of people say they get paid breaks.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Optum Rx pay people when they’re sick?

Yes. Most people get paid when they’re sick.
69% of people say they would get paid if they were sick but scheduled to work.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

At Optum Rx, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
91% of people say they have to use vacation days when they’re out sick.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Optum Rx affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 57 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Optum Rx?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 43% of people with changing schedules find out their shifts one week or less ahead of time.
  • 19% of people with changing schedules find out their shifts two weeks ahead of time.
  • 10% of people with changing schedules find out their shifts three weeks ahead of time.
  • 29% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 21 people who took the Breakroom Quiz between January 2025 and July 2026.

Do workers at Optum Rx worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Optum Rx workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
44% report that they don’t have enough control over which shifts they work.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it for Optum Rx workers to change shifts?

Some people find it hard to change shifts.
37% of people report that it’s hard to change shifts if they need to.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to get time off at Optum Rx?

Most people find it easy to get time off.
85% of people report it’s easy to get time off.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Optum Rx managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and July 2026.

Do jobs at Optum Rx spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
7% of people report that their job takes up time that they don’t get paid for.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to take sick days at Optum Rx?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at Optum Rx good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
85% of people who care for a child or other relative report this is a good place to work.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Optum Rx feel treated with respect by their managers?

Most people feel treated with respect by their managers.
91% of people say they’re treated with respect by their managers.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Optum Rx get to take their breaks without interruption?

Most people get breaks without interruption.
93% of people report that they get to take their breaks without interruption.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Optum Rx?

Some people feel stressed here.
57% of people say they often feel stressed at work.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Optum Rx enjoy their jobs?

Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Optum Rx recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Optum Rx?

Most people got enough training when they started.
73% of people report they got enough training when they started working here.
Based on data from 56 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Optum Rx?

Only some people are given support to advance their career here.
In the last year, 49% of people report not being given support to advance their career here.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Optum Rx’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Optum Rx is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Client Support Specialist jobs?

Client Support Specialist

TridentCare

Clearwater, FL

$16 - $21.50/hr

Full-time

Posted 5 days ago

Key responsibilities

  • Support the field sales organization through problem resolution and direct customer interaction.

  • Prioritize and address client issues such as password resets, ETA requests, billing concerns, online ordering issues, misdirected faxes, and general operational issues.

  • Coordinate responses between Account Executives, Corporate Sales Executives, and customers, and report on issue status and account relationships.

TridentCare rating

6.8

Company rating: 6.8 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

495th of 898 rated healthcare providers

Job description

Join a team that makes a difference in patient's lives every day! 

TridentCare is the leading mobile diagnostics company in the nation.  We’re making a difference in lives of our patients every day!

The Client Support Specialist (CSS) is part of the Problem Resolution Team (PRT). The CSS position is a support role for the field sales organization (CSE, AE). There is no selling requirement for this position but developing relationships with clients will be important to the success of the Client Specialist. The Client Support Specialist will prioritize client issues directed to them by the field sales organization, and/or the clients themselves. The Client Support Specialist will report directly to the Regional Sales Director (RSD).

ROLE:

The Client Support Specialist (CSS) is part of the Problem Resolution Team (PRT). The CSS position is a support role for the field sales organization (CSE, BDM, AE). There is no selling requirement for this position but developing relationships with clients will be important to the success of the Client Specialist. The Client Support Specialist will prioritize client issues directed to them by the field sales organization, and/or the clients themselves. The Client Support Specialist will report directly to the Regional Sales Director (RSD).

TASKS AND RESPONSIBILITIES:

  • Support the field sales organization through problem resolution and direct customer interaction, when appropriate.

  • Problem resolution may include (but not limited to) the following:

    • Password resets
    • Fielding ETA requests.
    • Billing concerns
    • On-Line ordering issues
    • Misdirected faxes
    • General Operational Issues

  • When appropriate, coordinate TridentCare responses (for customer-initiated issues) between the Account Executives (AE) and/or Corporate Sales Executives (CSE) and our customers.

  • Weekly report-out to the field sales team on issues that are closed and outstanding.

  • Own the account relationship when the account is not assigned to a CSE or AE.

  • Report customer product/service experience issues through appropriate channels in an accurate and timely manner.

  • Assist with new facility set-ups remotely

  • Submit timely and complete reports on a weekly and monthly basis

  • Establish positive public image of the Company in all interactions with prospects, customers, colleagues and competitors.

  • Perform other related duties as assigned.

SKILLS|EXPERIENCE:

  • High school diploma or GED required. A Bachelor’s Degree or equivalent knowledge is required.
  • A minimum of 1 years of customer service experience required. Sales, Billing or Operations experience preferred.
  • Must possess a high sense of urgency and a strong work ethic.
  • Must possess basic computer skills.
  • Strong communication skills (verbal and written) are essential.
  • Must have strong interpersonal and organizational skills.
  • Must possess a high degree of initiative, creativity, and the ability to meet deadlines and work with minimal supervision.
  • Individual must have good time management skills and the ability to prioritize tasks

#MBX

What TridentCare employees say

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