OptumRx
OptumRx

60 Optumrx Client Support Specialist Jobs Hiring Near You

Client Support Specialist Job SummaryThe Client Support Specialist is responsible for providing first-class customer service to our clients via phone, email and other channels. This role requires the ...

Client Support Specialist

Orlando, FL · On-site

$16.75 - $22.75/hr

About the job Client Support Specialist Overview We are currently seeking a Client Support Specialist to help guide clients through the travel planning and booking process. This role combines ...

Client Support Specialist

Overland, MO · On-site

$16.75 - $22.75/hr

Description Client Support Specialist Reports To: Customer Care Manager Summary: The Client Support Specialist, reporting to the Customer Care Manager, is an integral part of the Customer Care team.

Client Support Specialist Reports To: Customer Care Manager Summary: The Client Support Specialist, reporting to the Customer Care Manager, is an integral part of the Customer Care team. The Client ...

Client Support Specialist Reports To: Customer Care Manager Summary: The Client Support Specialist, reporting to the Customer Care Manager, is an integral part of the Customer Care team. The Client ...

Client Support Specialist

Tampa, FL · On-site

$16.50 - $22/hr

Client Support Specialist Join Fintech in Tampa, Florida as a Client Support Specialist! The Client Support Specialist position ensures a successful implementation of retailer and distributor ...

Client Support Specialist

San Ramon, CA · On-site

$20 - $27/hr

Client Support Specialist must work with a primary goal of exceeding our internal and external customers' expectations, while providing superior service, issue resolution and continuous improvement.

Client Support Specialist

$18.50 - $24.75/hr

CLIENT SUPPORT SPECIALIST Full-time (40hrs per week) / Remote / Latam Check out The Global Talent Co.'s talent network: The role: You will work with a fast-growing company that delivers ready-to-heat ...

Client Support Specialist

Carmel, IN · On-site

$17.75 - $24/hr

Client Support Specialist The Client Support Specialist serves as the first point of contact for customer inquiries across multiple channels. The role operates in a highly collaborative environment ...

Client Support Specialist

Columbus, OH · On-site

$16.75 - $22.75/hr

Client Support Specialist Nesco Data Center & Infrastructure is seeking a Client Support Specialist in the Greater Columbus OH area. Position Summary We are seeking a motivated and customer-focused ...

Client Support Specialist

Dona Ana, NM · On-site

$17.25 - $23.25/hr

Client Support Specialist For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade ...

Client Support Specialist

Tampa, FL · On-site

$16.50 - $22/hr

The Client Support Specialist position ensures a successful implementation of retailer and distributor relationships. The position encompasses a unique combination of customer support, problem ...

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OptumRx Jobs Information

Do workers at Optum Rx get paid breaks?

Yes. Most people get paid breaks.
76% of people say they get paid breaks.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Optum Rx pay people when they’re sick?

Yes. Most people get paid when they’re sick.
69% of people say they would get paid if they were sick but scheduled to work.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

At Optum Rx, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
91% of people say they have to use vacation days when they’re out sick.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Optum Rx affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 57 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Optum Rx?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 43% of people with changing schedules find out their shifts one week or less ahead of time.
  • 19% of people with changing schedules find out their shifts two weeks ahead of time.
  • 10% of people with changing schedules find out their shifts three weeks ahead of time.
  • 29% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 21 people who took the Breakroom Quiz between January 2025 and July 2026.

Do workers at Optum Rx worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Optum Rx workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
44% report that they don’t have enough control over which shifts they work.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it for Optum Rx workers to change shifts?

Some people find it hard to change shifts.
37% of people report that it’s hard to change shifts if they need to.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to get time off at Optum Rx?

Most people find it easy to get time off.
85% of people report it’s easy to get time off.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Optum Rx managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and July 2026.

Do jobs at Optum Rx spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
7% of people report that their job takes up time that they don’t get paid for.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to take sick days at Optum Rx?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at Optum Rx good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
85% of people who care for a child or other relative report this is a good place to work.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Optum Rx feel treated with respect by their managers?

Most people feel treated with respect by their managers.
91% of people say they’re treated with respect by their managers.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Optum Rx get to take their breaks without interruption?

Most people get breaks without interruption.
93% of people report that they get to take their breaks without interruption.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Optum Rx?

Some people feel stressed here.
57% of people say they often feel stressed at work.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Optum Rx enjoy their jobs?

Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Optum Rx recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Optum Rx?

Most people got enough training when they started.
73% of people report they got enough training when they started working here.
Based on data from 56 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Optum Rx?

Only some people are given support to advance their career here.
In the last year, 49% of people report not being given support to advance their career here.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Optum Rx’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Optum Rx is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

$19.25 - $25.75/hr

Full-time

Re-posted 14 days ago


Job description

Client Support Specialist Job Summary

The Client Support Specialist is responsible for providing first-class customer service to our clients via phone, email and other channels. This role requires the ability to troubleshoot and solve technical issues while delivering excellent service in a timely manner. The ideal candidate has strong problem-solving and communication skills to ensure our clients' needs are met.

Client Support Specialist Duties and Responsibilities
  • Respond to customer inquiries in a timely and professional manner
  • Troubleshoot technical issues and provide solutions
  • Follow up with customers to ensure their issues are resolved
  • Document customer interactions and maintain accurate records
  • Provide feedback to management on customer service trends
  • Assist with sales inquiries and order processing
Client Support Specialist Requirements and Qualifications
  • High School Diploma or equivalent
  • Previous experience in customer service or technical support
  • Excellent interpersonal and problem-solving skills
  • Strong verbal and written communication skills
  • Able to multitask and prioritize efficiently
  • Knowledge of Microsoft Office products and CRM software