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Client Support Specialist Jobs in Oregon (NOW HIRING)

Talkspace

Senior Client Support Representative

OR · On-site +1

$19.25 - $26.50/hr

As a Client Support Specialist, you will play a vital role in delivering exceptional support, improving processes, and fostering effective team collaboration with coaching sessions and one-on-one ...

Lane County

Peer Support Specialist

Eugene, OR · On-site

$22.51 - $30.03/hr

... Peer Support Specialist (PSS) to join our Aid & Assist Team serving adults with severe and ... This position supports engagement between the client and the community, contracted housing ...

Hearts With A Mission

Family Support Specialist

Medford, OR · On-site

$50K - $60K/yr

POSITION SUMMARY The Family Support Specialist (FSS) provides direct services to clients and their ... Support client in developing social, emotional, behavioral, and coping skills. * Facilitate weekly ...

Hearts With A Mission

Family Support Specialist

Medford, OR · On-site

$50K - $60K/yr

POSITION SUMMARY The Family Support Specialist (FSS) provides direct services to clients and their ... Support client in developing social, emotional, behavioral, and coping skills. * Facilitate weekly ...

Trimble

Application Support Specialist

Lake Oswego, OR

$19.62 - $24.52/hr

... for common client challenges. * Analyze underlying database records using SQL queries, custom ... Support Specialist, Technical Support Engineer, Trimble Viewpoint, Vista, Spectrum, SQL ...

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Client Support Specialist information

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How much do client support specialist jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for client support specialist in Oregon is $22.14, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.66 per hour, depending on experience, location, and employer.

What does a client support specialist do?

A Client Support Specialist is responsible for assisting customers or clients with inquiries, issues, or problems related to a company's products or services. They communicate with clients via phone, email, or chat to resolve concerns, provide information, and ensure customer satisfaction. Additionally, they may document interactions, escalate complex issues to higher-level support, and help improve client experience by providing feedback to internal teams. Their goal is to build strong relationships and ensure clients feel supported and valued.

What are the key skills and qualifications needed to thrive as a client support specialist, and why are they important?

To thrive as a Client Support Specialist, you need strong problem-solving abilities, excellent communication skills, and a background in customer service, often supported by a relevant degree or equivalent experience. Familiarity with CRM software, ticketing systems, and basic troubleshooting tools is typically required. Patience, active listening, and empathy help you build rapport and effectively address client needs. These skills ensure high-quality support, customer satisfaction, and long-term client retention.

What are some common challenges faced by client support specialists, and how are they typically addressed?

Client Support Specialists often encounter challenges such as managing high volumes of inquiries, addressing complex or unfamiliar client issues, and balancing competing priorities. To address these, specialists are usually supported by knowledge bases, escalation procedures, and ongoing training. Collaboration with technical teams or account managers is common when resolving more complex problems. Strong communication skills and a customer-centric mindset help specialists navigate these challenges effectively, ensuring clients receive timely and accurate support.

How much does a client support specialist make in the US?

A client support specialist in the US typically earns an average salary of around $45,000 to $55,000 per year, depending on experience, location, and industry. Entry-level roles may start lower, while experienced specialists or those with certifications can earn higher wages. The role often requires strong communication skills and familiarity with customer support tools.
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The top searched job categories for Client Support Specialist jobs in Oregon are:

Client Support Specialist jobs near you
Infographic showing various Client Support Specialist job openings in Oregon as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $46,051 per year, or $22.1 per hour.

Client Support Specialist - Greater Portland, OR Area (REMOTE)

Fidelity Investments

Portland, OR • On-site, Remote

$19 - $25.75/hr

Full-time

Re-posted 19 days ago

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 273 frontline employees who took The Breakroom Quiz

16th of 154 rated financial services

Job description


To be eligible for consideration of this role, your primary residence must be
located within a 90 mile radius at the time of application from the approved branch sites listed below:
Portland, Vancouver, Beaverton, Tigard
Note: Fidelity will not provide immigration sponsorship for this position.
As a Client Support Specialist, you will be an integral part of a fast-paced, team oriented environment that is focused on enhancing relationships with our high net worth clients who have assets of $250,000 to $1 million and therefore a complex service and investment need. In this role, you will help us to increase customer loyalty and drive business development opportunities.
The Team
While every Fidelity location has distinctive regional characteristics, each one embodies the core values that have been instrumental in building our proud past. Putting the customer first, respect, integrity, honesty, innovation and improvement as well as competitiveness are values shared across the organization. These simple but powerful values set us apart from our competition.
The Expertise You Have
  • Series 7 required
  • Series 63 or ability to obtain within 90 days
  • 2-3 years of previous financial services experience

The Skills You Bring
  • Broad based knowledge and understanding of general financial planning concepts
  • Proven customer service, client support and problem resolution skills
  • Strong verbal and written communication skills
  • Ability to effectively influence others
  • Robust time management and organizational skills

The Value You Deliver
  • Engage with customers, via inbound calls, responding to their inquires which may include providing product and service level guidance, processing transactions to include options, equities, mutual funds and fixed income trades and other specialized monetary requests
  • Deliver efficient and responsive resolution for various client situations. Own the management of the case, research the issue and communicate the solution to the client
  • Uncover opportunities and identify products and services that will enhance the client's financial success and partner with the Financial Consultant to further discuss with the client
  • Collaborate with internal business partners to research and resolve complex client requests
  • Conduct pro-active outbound calls to communicate resolution to the client or secure additional information to close out the request

Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications:
Series 07 - FINRA, Series 63 - FINRA
Category:
Customer Service
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

What Fidelity Investments employees say

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