... SaaS platforms. This role provides an opportunity to work in a collaborative environment and contribute significantly to customer support efforts.
... SaaS platforms. This role provides an opportunity to work in a collaborative environment and contribute significantly to customer support efforts.
... SaaS platforms. This role provides an opportunity to work in a collaborative environment and contribute significantly to customer support efforts.
... SaaS platforms. This role provides an opportunity to work in a collaborative environment and contribute significantly to customer support efforts.
$70K - $80K/yr
Relevant Experience: 2 years of experience in professional services, technical implementation, SaaS support, or consulting-or a relevant degree with a demonstrated interest in enterprise SaaS and ...
$70K - $80K/yr
Relevant Experience: 2 years of experience in professional services, technical implementation, SaaS support, or consulting-or a relevant degree with a demonstrated interest in enterprise SaaS and ...
Senior Manager, SaaS Engineering (Tools & AI)
OR · On-site +1
About the role Ping Identity's PingOne Multi-tenant SaaS organization supports mission-critical identity services used by enterprise customers who depend on secure, reliable digital trust. We are ...
Senior Manager, SaaS Engineering (Tools & AI)
OR · On-site +1
About the role Ping Identity's PingOne Multi-tenant SaaS organization supports mission-critical identity services used by enterprise customers who depend on secure, reliable digital trust. We are ...
Senior Support Engineer
OR · On-site +1
Head of Customer Support About the role Obsidian Security protects organizations against threats across their SaaS and identity environments. This role sits at the technical center of how we deliver ...
Senior Support Engineer
OR · On-site +1
Head of Customer Support About the role Obsidian Security protects organizations against threats across their SaaS and identity environments. This role sits at the technical center of how we deliver ...
Senior Account Manager, SaaS
OR · On-site +1
$80K - $100K/yr
... that support revenue target delivery and growth * Establish a structured engagement cadence ... SaaS products * 3+ years of experience working within SaaS * Proven track record of working in a ...
Senior Account Manager, SaaS
OR · On-site +1
$80K - $100K/yr
... that support revenue target delivery and growth * Establish a structured engagement cadence ... SaaS products * 3+ years of experience working within SaaS * Proven track record of working in a ...
Intertek Alchemy SaaS Account Executive Intertek Alchemy, a leading provider of quality and safety ... supporting them in the continuous evolution of their workforce to maximize employee potential.
Intertek Alchemy SaaS Account Executive Intertek Alchemy, a leading provider of quality and safety ... supporting them in the continuous evolution of their workforce to maximize employee potential.
Intertek Alchemy SaaS Account Executive Intertek Alchemy, a leading provider of quality and safety ... supporting them in the continuous evolution of their workforce to maximize employee potential.
Intertek Alchemy SaaS Account Executive Intertek Alchemy, a leading provider of quality and safety ... supporting them in the continuous evolution of their workforce to maximize employee potential.
Intertek Alchemy SaaS Account Executive Intertek Alchemy, a leading provider of quality and safety ... supporting them in the continuous evolution of their workforce to maximize employee potential.
Intertek Alchemy SaaS Account Executive Intertek Alchemy, a leading provider of quality and safety ... supporting them in the continuous evolution of their workforce to maximize employee potential.
Head of Customer Support
OR · On-site +1
About the role Obsidian Security protects organizations against threats across their SaaS and identity environments. As we scale, we are deliberately rethinking how technical support is delivered. We ...
Head of Customer Support
OR · On-site +1
About the role Obsidian Security protects organizations against threats across their SaaS and identity environments. As we scale, we are deliberately rethinking how technical support is delivered. We ...
Support Engineer
Portland, OR · On-site
Join a Fast-Growing SaaS Startup - Support Engineer Position: Support Engineer Reports To: VP, Revenue Employment Type: Full-Time Who We Are Cloud Campaign is shaking up the social media marketing ...
Support Engineer
Portland, OR · On-site
Join a Fast-Growing SaaS Startup - Support Engineer Position: Support Engineer Reports To: VP, Revenue Employment Type: Full-Time Who We Are Cloud Campaign is shaking up the social media marketing ...
Trade Import / Export Compliance Attorney - Technology & SaaS Industry Experience
OR · On-site +1
$309K/yr
... or SaaS companies . This role will focus on advising clients on U.S. and international import ... Support import and customs classification , including Harmonized Tariff Schedule (HTS ...
Trade Import / Export Compliance Attorney - Technology & SaaS Industry Experience
OR · On-site +1
$309K/yr
... or SaaS companies . This role will focus on advising clients on U.S. and international import ... Support import and customs classification , including Harmonized Tariff Schedule (HTS ...
Software Support Specialist I
Newberg, OR · On-site
$50 - $70/hr
Diagnoses and resolves advanced SaaS and connectivity issues. * Assists with registration and white glove onboarding for new software users. * Provides demo support for sales and training teams.
Software Support Specialist I
Newberg, OR · On-site
$50 - $70/hr
Diagnoses and resolves advanced SaaS and connectivity issues. * Assists with registration and white glove onboarding for new software users. * Provides demo support for sales and training teams.
Trade Import / Export Compliance Manager - Technology & SaaS Industry Experience
OR · On-site +1
$309K/yr
Demonstrated experience supporting technology, software, cloud, SaaS, or other technology-driven organizations . * Leadership or management experience , including experience managing teams, programs ...
Trade Import / Export Compliance Manager - Technology & SaaS Industry Experience
OR · On-site +1
$309K/yr
Demonstrated experience supporting technology, software, cloud, SaaS, or other technology-driven organizations . * Leadership or management experience , including experience managing teams, programs ...
Software Support Specialist I
Newberg, OR · On-site
Diagnoses and resolves advanced SaaS and connectivity issues. * Assists with registration and white glove onboarding for new software users. * Provides demo support for sales and training teams.
Software Support Specialist I
Newberg, OR · On-site
Diagnoses and resolves advanced SaaS and connectivity issues. * Assists with registration and white glove onboarding for new software users. * Provides demo support for sales and training teams.
Software Support Specialist I
Newberg, OR · On-site
Diagnoses and resolves advanced SaaS and connectivity issues. * Assists with registration and white glove onboarding for new software users. * Provides demo support for sales and training teams.
Software Support Specialist I
Newberg, OR · On-site
Diagnoses and resolves advanced SaaS and connectivity issues. * Assists with registration and white glove onboarding for new software users. * Provides demo support for sales and training teams.
... SaaS platform, Connect. Reporting to a Senior Product Manager or Director of Product, this role ... Support the Product Leadership in identifying market gaps and emerging trends * Monitor customer ...
... SaaS platform, Connect. Reporting to a Senior Product Manager or Director of Product, this role ... Support the Product Leadership in identifying market gaps and emerging trends * Monitor customer ...
Senior Technical Support Engineer - Elite
OR · On-site +1
$80K - $100K/yr
Excellent understanding of how SaaS applications and supporting SaaS solutions operate * Troubleshoot web-based applications (through HTTP Tracing tools and log analysis) in browsers and applications ...
Senior Technical Support Engineer - Elite
OR · On-site +1
$80K - $100K/yr
Excellent understanding of how SaaS applications and supporting SaaS solutions operate * Troubleshoot web-based applications (through HTTP Tracing tools and log analysis) in browsers and applications ...
Technical Support Engineer - PrivacyPro
OR · On-site +1
$30 - $35/hr
The Support Engineer will help complete IT questionnaires, assessments, and work with hospital IT & ... Knowledge and experience in a SaaS environment is preferred * Ability to travel up to 10% of the ...
Technical Support Engineer - PrivacyPro
OR · On-site +1
$30 - $35/hr
The Support Engineer will help complete IT questionnaires, assessments, and work with hospital IT & ... Knowledge and experience in a SaaS environment is preferred * Ability to travel up to 10% of the ...
We deliver the market-leading enterprise SaaS solution for managing third-party risk and compliance ... Support our clients who are building and managing world-class third party risk management programs ...
We deliver the market-leading enterprise SaaS solution for managing third-party risk and compliance ... Support our clients who are building and managing world-class third party risk management programs ...
Saas Support information
See Oregon salary details
$12.45 - $13.84
1% of jobs
$13.84 - $15.23
4% of jobs
$16.31 is the 25th percentile. Wages below this are outliers.
$15.23 - $16.61
25% of jobs
$16.61 - $18
14% of jobs
The median wage is $18.53 / hr.
$18 - $19.38
14% of jobs
$19.38 - $20.77
10% of jobs
$21.46 is the 75th percentile. Wages above this are outliers.
$20.77 - $22.16
13% of jobs
$22.16 - $23.54
4% of jobs
$23.54 - $24.93
8% of jobs
$24.93 - $26.32
3% of jobs
$26.32 - $27.70
3% of jobs
$12
$19
$27
How much do saas support jobs pay per hour?
As of Sep 6, 2026, the average hourly pay for saas support in Oregon is $19.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.59 per hour, depending on experience, location, and employer.
What is a SaaS Support?
A SaaS Support job involves assisting customers with technical issues, troubleshooting software problems, and ensuring users can effectively utilize a cloud-based application. Support specialists typically handle inquiries through chat, email, or phone, addressing concerns such as account setup, feature usage, and error resolution. They work closely with development teams to report bugs and suggest improvements. Strong communication, problem-solving, and technical skills are essential for success in this role.
What are the key skills and qualifications needed to thrive in SaaS Support?
To thrive as a SaaS Support professional, you need a solid understanding of software applications, troubleshooting, and customer service, usually backed by experience in technical support or IT. Familiarity with ticketing systems like Zendesk or Freshdesk, CRM platforms, and knowledge base tools is commonly required, while certifications such as CompTIA ITF+ or relevant product certifications are a plus. Strong communication, patience, and problem-solving abilities are critical soft skills for effectively assisting customers and collaborating with internal teams. These skills enable swift issue resolution, customer satisfaction, and seamless adoption of SaaS solutions.
What are some typical challenges faced in a SaaS Support role, and how are they addressed?
SaaS Support professionals often encounter challenges such as troubleshooting complex software issues for users with varying technical skills, managing high volumes of support requests, and keeping up with frequent software updates. To address these, they rely on strong communication to explain solutions clearly, utilize detailed knowledge bases, and collaborate with product or engineering teams for advanced problem-solving. Many teams also prioritize ongoing training and use workflow tools to efficiently manage and prioritize support tickets. This dynamic environment helps team members continuously develop their technical expertise while delivering high-quality service to customers.
What are the most commonly searched types of Saas Support jobs in Oregon?
The most popular types of Saas Support jobs in Oregon are:
What are popular job titles related to Saas Support jobs in Oregon?
For Saas Support jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Saas Support jobs in Oregon look for?
The top searched job categories for Saas Support jobs in Oregon are:
Full-time
This job post has expired 2 days ago. Applications are no longer accepted.
A-dec rating
8.8
Based on 13 frontline employees who took The Breakroom Quiz
3rd of 52 rated furniture manufacturers
Job description
A-dec, Inc. in Newberg, Oregon is looking for a Software Support Specialist (SSS) I to address and troubleshoot complex software issues. The position involves delivering multi-channel technical support and ensuring customer satisfaction with A-dec software solutions. The ideal candidate will have advanced communication skills, a solid understanding of network technologies, and expertise with SaaS platforms. This role provides an opportunity to work in a collaborative environment and contribute significantly to customer support efforts.