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Remote Microsoft Customer Support Jobs in Oregon

Customer Support Representative

OR · On-site +1

$26 - $28.50/hr

Knowledge of Remote Desktop is an asset * Chat support experience is a plus * Knowledge of Lone ... Proficient with Microsoft Office Suite or related software $26 - $28.50 an hour apply for this job

$16 - $21.75/hr

The Customer Service Representative is a key member of our team and is responsible for providing exceptional customer service in fielding inbound questions, inquiries and/or information. This ...

We are seeking a Senior Technical Customer Support Engineer to join our global Support Engineering ... Strong communication skills and the ability to work fully remote with reliable connectivity * A ...

Global Services & Delivery Location: [Remote / Hybrid - specify] Reports to: Head of Customer ... Familiarity with identity provider and SaaS administrative APIs, such as Microsoft Graph and Entra ...

Build remote call center structures, staffing models, operating hours, & escalation frameworks. * Own customer support function & provide regular insights & performance reporting to executive team ...

Court Support Specialist

OR · On-site +1

$15/hr

This position is remote but located in Mississippi. Key Responsibilities: * Reach out to courts on ... Manage consistent in/outgoing phone calls to assist Courts and customers with questions, as well as ...

New

Customer Engineer I

OR · On-site +1

$75K - $80K/yr

... Customer Engineering team ... This is a remote role that combines community-level front-end support with a highly technical DevOp ...

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Remote Microsoft Customer Support information

What is the difference between Remote Microsoft Customer Support vs Remote Microsoft Technical Support?

AspectRemote Microsoft Customer SupportRemote Microsoft Technical Support
Required CredentialsCustomer service certifications, basic IT knowledgeTechnical certifications, IT or computer science background
Work EnvironmentCustomer service centers, remote support rolesTechnical support teams, remote troubleshooting
Employer & Industry UsageMicrosoft, customer service industryMicrosoft, IT and software industry
Common Search & ComparisonCustomer support roles, help desk jobsTechnical support roles, IT help desk jobs

Remote Microsoft Customer Support focuses on assisting users with account, billing, and general product inquiries, requiring strong communication skills. Remote Microsoft Technical Support involves troubleshooting technical issues, requiring technical knowledge and certifications. Both roles are remote, but they serve different customer needs within the Microsoft ecosystem.

What are popular job titles related to Remote Microsoft Customer Support jobs in Oregon?

For Remote Microsoft Customer Support jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Remote Microsoft Customer Support jobs in Oregon look for?

The top searched job categories for Remote Microsoft Customer Support jobs in Oregon are:

What cities in Oregon are hiring for Remote Microsoft Customer Support jobs?

Cities in Oregon with the most Remote Microsoft Customer Support job openings:

Infographic showing various Remote Microsoft Customer Support job openings in Oregon as of August 2026, with employment types broken down into 60% Full Time, 28% Part Time, 6% Temporary, and 6% Contract. Highlights an 100% Remote job distribution.

Customer Support Representative

Lone Wolf Technologies

OR • On-site, Remote

$26 - $28.50/hr

Full-time

Re-posted 5 days ago


Job description

We're here to make real estate transactions simpler by providing a seamless digital lead-to-close experience for agents, brokers, and their clients. As the industry continues to evolve, we remain committed to supporting real estate professionals while building a diverse and inclusive workplace that celebrates individuality.

As a Customer Support Representative, you will provide technical support and troubleshooting for brokerage customers using the Back Office product, primarily through email, with phone and chat as secondary channels. You will answer questions about product functionality, use accounting knowledge when needed, resolve or escalate issues, and deliver an exceptional customer experience.

What You'll Do:
  • Support customers through email case work on Lone Wolf's Back Office product, with phone and chat as secondary support channels
  • Log details of all support sessions and customer challenges in the ticketing system
  • Monitor and manage your own case workload and backlog, prioritizing and triaging as needed
  • Work with peers to troubleshoot and resolve issues and share product knowledge
  • Rely on interpersonal skills and product knowledge to diagnose, test, and resolve customer software challenges
  • Efficiently answer customer questions while displaying excellent email and telephone etiquette
  • Work with broker accounts, applying knowledge of Lone Wolf Foundation to support account-level needs
  • Submit Jira tickets for identified bugs or issues and monitor their status through to resolution
  • Facilitate conflict resolution and escalate issues appropriately
  • Recognize opportunities for improving product and customer experience based on the feedback you receive
What You'll Bring:
  • Minimum 2-3 years of experience using or supporting Back Office is a plus
  • 2-3 years of experience in Customer Support preferred
  • Accounting knowledge is ideal
  • Experience with Salesforce, Zendesk, Intercom, or a similar ticketing system preferred
  • Knowledge of Remote Desktop is an asset
  • Chat support experience is a plus
  • Knowledge of Lone Wolf Foundation is a plus
  • Proficient with Microsoft Office Suite or related software
$26 - $28.50 an hour
apply for this job