ZipRecruiter

Log In

2

Remote Microsoft Customer Support Jobs in Oregon

Web Hosting Northwest

$16 - $21.75/hr

The Customer Service Representative is a key member of our team and is responsible for providing exceptional customer service in fielding inbound questions, inquiries and/or information. This ...

Agfa

Customer Support Analyst, Tier 1

OR · Remote

Remote: Canada / US What You'll Do: * Provide telephone and remote access, consultation and technical expertise to Agfa customers, Field Engineers, Sales and Implementation Teams. * Utilize support ...

Obsidian Security

Senior Support Engineer

OR · On-site +1

Global Services & Delivery Location: [Remote / Hybrid - specify] Reports to: Head of Customer ... Familiarity with identity provider and SaaS administrative APIs, such as Microsoft Graph and Entra ...

Climate First Bank

Director of Customer Experience

OR · Remote

Build remote call center structures, staffing models, operating hours, & escalation frameworks. * Own customer support function & provide regular insights & performance reporting to executive team ...

Connection

IT Support Technician (Part-Time, REMOTE)

$38 - $40/hr

... customer service. As the primary point of contact for desktop support, you will handle a variety of ... Troubleshoot and resolve Microsoft 365 (Office 365) issues. * Administer basic user account ...

Senture

Ready Reserve Disaster Support Agent

$18.75 - $25/hr

Overview Ready Reserve Disaster Support Agent (Temporary Remote Opportunity) Make a Difference When ... Gain valuable customer service and crisis-support experience. * Join a company committed to ...

Fujifilm

Tech Support Engineer, MI - I

... remote technical support for HCUS customers. This engineer must be comfortable making critical ... Industry-specific certifications in relevant technical background (Microsoft, VMware, Cisco ...

Fujifilm

Tech Support Engineer, MI - I

... remote technical support for HCUS customers. This engineer must be comfortable making critical ... Industry-specific certifications in relevant technical background (Microsoft, VMware, Cisco ...

next page

Showing results 1-20

All JobsMicrosoft Customer Support JobsRemote Microsoft Customer Support JobsRemote Microsoft Customer Support Jobs in Oregon

Remote Microsoft Customer Support information

Does Microsoft offer remote positions?

Microsoft Customer Support roles often offer remote work options, allowing employees to perform their duties from home. These positions typically require strong communication skills and familiarity with Microsoft tools and support processes. Remote roles may be full-time or part-time and often include flexible schedules depending on the team and location policies.

Do remote Microsoft customer support employees work remotely?

Yes, remote Microsoft customer support employees typically work from home or a remote location. They often use tools like remote desktop software and require strong communication skills to assist customers effectively. The role usually involves a flexible schedule and may require specific technical certifications.

What is the difference between Remote Microsoft Customer Support vs Remote Microsoft Technical Support?

AspectRemote Microsoft Customer SupportRemote Microsoft Technical Support
Required CredentialsCustomer service certifications, basic IT knowledgeTechnical certifications, IT or computer science background
Work EnvironmentCustomer service centers, remote support rolesTechnical support teams, remote troubleshooting
Employer & Industry UsageMicrosoft, customer service industryMicrosoft, IT and software industry
Common Search & ComparisonCustomer support roles, help desk jobsTechnical support roles, IT help desk jobs

Remote Microsoft Customer Support focuses on assisting users with account, billing, and general product inquiries, requiring strong communication skills. Remote Microsoft Technical Support involves troubleshooting technical issues, requiring technical knowledge and certifications. Both roles are remote, but they serve different customer needs within the Microsoft ecosystem.

Does Microsoft have remote support?

Microsoft offers remote support roles, including positions like Microsoft Customer Support, which involve assisting customers via phone, chat, or remote desktop tools. These roles typically require familiarity with Microsoft products and support tools, and may be performed from home depending on the company's policies and the specific job requirements.
What are popular job titles related to Remote Microsoft Customer Support jobs in Oregon? For Remote Microsoft Customer Support jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Remote Microsoft Customer Support jobs in Oregon look for? The top searched job categories for Remote Microsoft Customer Support jobs in Oregon are:
What cities in Oregon are hiring for Remote Microsoft Customer Support jobs? Cities in Oregon with the most Remote Microsoft Customer Support job openings:
Remote Microsoft Customer Support jobs near you
Infographic showing various Remote Microsoft Customer Support job openings in Oregon as of August 2026, with employment types broken down into 60% Full Time, 28% Part Time, 6% Temporary, and 6% Contract. Highlights an 100% Remote job distribution.

Customer Support Representative (Remote)

Web Hosting Northwest

Remote

$16 - $21.75/hr

Full-time

Re-posted 15 days ago

Job description

The Customer Service Representative is a key member of our team and is responsible for providing exceptional customer service in fielding inbound questions, inquiries and/or information. This position will be responsible for managing customer contacts via one or more communication channels such as email, phone and/or chat. 

This role requires strong listening skills as well as effective verbal and written communication skills and communication skills, answers questions, and has the ability to troubleshoot and de-escalate customer issues while accessing information from a variety of systems and references, seeking to achieve the best solution. This position requires, a positive and solutions-oriented attitude, and the ability to effectively utilize a computer and headset. 

  • Strong attendance habits

  • Friendly and professional phone etiquette, expressing gratitude for customer participation

  • Demonstrate excellent verbal and written communication

  • Answer questions and resolve issues based on phone calls, emails, internet inquiries from members, clients and others, while maintaining consistent quality

  • De-escalate customer issues and provide step-by-step solutions via phone, email and chat

  • Accurately process and record call transactions using a computer and designated tracking software and update customer information, ensuring data integrity

  • Educate customers on applicable self-service options

  • Demonstrate excellent time management skills, prioritizing and handling multiple tasks at the same time

  • Assist in preparation of daily, weekly or monthly reports

  • Serve as a resource and effectively interact with all team members in order to resolve customers' needs

  • Special projects and other duties as assigned



Experience and Skills

  •  High school diploma or GED required

  • Open availability

  • One (1) or more years of customer service preferred

  • Eager to continue to grow and develop skills and talents

  • Prior call center experience preferred

  • Strong verbal and written communication, including grammar and a 35 WPM typing speed minimum

  • Strong organizational skills with the ability to multi-task

  • Learn and navigate software and computer use

  • Pass several skills tests

  • Adaptable to an ever-changing environment

  • Ability to use a computer and headset

Employment Type: FULL_TIME

Apply