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Remote Ticketing Jobs in Oregon (NOW HIRING)

Thrive Communities

Remote Support Service Specialist

Aloha, OR · On-site +1

$28 - $38/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Experience using CRM, ticketing, property management or customer service software. * Experience working with remote/distributed teams. • Excellent dispute resolution and problem solving skills.

Lone Wolf Technologies

Customer Support Representative

OR · On-site +1

$26 - $28.50/hr

Experience with Salesforce, Zendesk, Intercom, or a similar ticketing system preferred * Knowledge of Remote Desktop is an asset * Chat support experience is a plus * Knowledge of Lone Wolf ...

Liftoff

People Operations Generalist

OR · On-site +1

  • Dental

  • Vision

Serve as the first point of contact for employees' HR-related inquiries through our HR Ticketing ... We are a remote-first company with US hubs in Redwood City, Los Angeles, and New York City. Travel ...

Quince

Customer Experience Team Manager

OR · Remote

$75K - $95K/yr

... remote and distributed teams. * Strong understanding of key CX metrics and ability to drive results using KPIs. * Experience with CX platforms such as Zendesk , Gladly , or similar ticketing/CRM ...

AST SpaceMobile

Field Engineer - US

OR · On-site +1

Operating systems and remote support applications. * Documentation and ticketing systems. * Network monitoring and diagnostic utilities. Physical Requirements * Ability to work in a standard office ...

Teleperformance

Travel Advisor Specialists - Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage the end-to-end booking process through the ticketing and order fulfilment, either over the telephone, via messaging or via email or back-office systems and servicing platforms. * Operate in a ...

Symbotic

Technical Control Engineer

OR · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manage and resolve complex technical support requests from end users via ticketing systems, phone, email, and chat. * Provide advanced remote support for electro-mechanical, software, networking ...

Atos

Field Technician - Corona

OR · On-site +1

$18.50 - $25.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Key Responsibilities Technical Support • Provide on-site and remote technical support for network ... ticketing systems. • Valid driver's license and ability to travel to customer locations.

LTS

Cyber Security Analyst

OR · On-site +1

Remote (U.S.) Other Considerations: U.S. Citizen or Permanent Resident required with the ability to ... Ticketing systems experience such as ServiceNow * Experience in collaborating with other enterprise ...

ZEISS

Global Technical Escalation Engineer

OR · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide support through ticketing systems, telephone, email, and remote login tools. * Address escalations on-site at domestic and international customer locations when necessary. Escalation ...

Atos

Field Technician - Dixon

OR · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

Key Responsibilities Technical Support • Provide on-site and remote technical support for network ... ticketing systems. • Valid driver's license and ability to travel to customer locations.

PointClickCare

(Canada) Solutions Analyst- Pharmacy

OR · On-site +1

For Remote Roles : If this role is remote, there will be in-office events that will require travel ... ticketing system * Be available to work between 8am ET - 9pm ET on weekdays with occasional ...

INFICON

Senior Field Applications Engineer

OR · On-site +1

$85K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Deliver on-site and remote technical training sessions to customer process, equipment, and ... Document all activities in CRM and ticketing systems to ensure accurate and current account records.

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All JobsTicketing JobsRemote Ticketing JobsRemote Ticketing Jobs in Oregon

Remote Ticketing information

What does a typical workday look like for remote ticketing?

A typical workday as a Remote Ticketing agent involves responding to customer inquiries related to ticket purchases, troubleshooting order issues, processing refunds or exchanges, and updating ticketing records within designated platforms. You will likely handle communications via email, chat, or phone, while collaborating with team members and other departments to resolve complex issues. The workload can fluctuate depending on event schedules or high-demand sales periods, which means multitasking and time management are important. This position offers a structured routine with opportunities to learn new ticketing systems and develop your customer service expertise.

What is a remote ticketing?

A Remote Ticketing job involves managing and processing ticket reservations, cancellations, and modifications for customers, typically in the travel, events, or customer service industries. Employees in this role use online systems to issue tickets, assist with scheduling, and ensure accurate booking details. This job requires strong communication skills, attention to detail, and proficiency with ticketing software. It is often done from home, allowing flexibility while supporting customers via phone, email, or chat.

What skills and qualifications are needed for remote ticketing?

To thrive as a Remote Ticketing professional, you need strong customer service abilities, attention to detail, and experience in handling ticket sales or support platforms, often requiring at least a high school diploma or equivalent. Familiarity with ticketing systems such as Zendesk, Eventbrite, or similar platforms, as well as basic knowledge of CRM or scheduling tools, is typically expected. Excellent communication, problem-solving skills, and the ability to work independently are highly valued soft skills in this role. These qualities are essential for efficiently resolving customer inquiries, managing high-volume requests, and ensuring a seamless ticketing experience in a remote work setting.

What are the most commonly searched types of Ticketing jobs in Oregon?

The most popular types of Ticketing jobs in Oregon are:

What are popular job titles related to Remote Ticketing jobs in Oregon?

For Remote Ticketing jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Remote Ticketing jobs in Oregon look for?

The top searched job categories for Remote Ticketing jobs in Oregon are:

What cities in Oregon are hiring for Remote Ticketing jobs?

Cities in Oregon with the most Remote Ticketing job openings:

Remote Ticketing jobs near you
Infographic showing various Remote Ticketing job openings in Oregon as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Remote Support Service Specialist

Thrive Communities

Aloha, OR • On-site, Remote

$28 - $38/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 18 days ago

Job description

At Thrive Feel Seen !!
One Of Our major objective at Thrive Communities LLC is to be the most trusted property management partner by delivering exceptional results for our client and enhancing the quality of life for our residents.
Our Motto is : Great Service, Great Workers. We are committed to doing what is right and our sense of responsibility and cooperation build communities where residents feel at home and coworkers are inspired to develop their intellectual ability to attend to customers better and give a premium service.
As we grow further, we are actively looking to add a Remote Support Services Specialist to our growing support staff. This Role at Thrive community LLC will provide you with the opportunity to make a meaningful difference in supporting residents, property teams and internal operations whilst helping deliver a great service experience Thrive is famously Known for.
Job Position Summary.
The Remote Support Services Specialist is the first point of contact for residents, prospective residents, vendors, property teams and internal departments. This position provides professional support, organizes service requests, maintains accurate records, and assists with daily operating duties.
The right candidate is very orgnized, comfortable with multi tasking, customer service and customer Relations, must be able to work independeltly in a remote enviiroment.
Main responsibilities Include:
  • Resident & Client Services
  • Assist residents, consumers, and vendors with telephone, e-mail and online communications inquiries.
  • Provide timely and Professional solutions based service
  • Assist with service inquiries, account questions, scheduling, general needs
  • Deliver a good customer experience through clear and transparent communication and make sure to refer difficult or other issues to the appropriate departments for proper handling.
  • Coordinating Services
  • Coordinates and tracks service requests from start to finish.
  • Schedule appointments, update residents and property teams.
  • Ensure timely follow up by liaising with internal departments and service suppliers;
  • Keep track of service history and open requests.
  • Support business processes that enhance service delivery and resident satisfaction.

Administrative Support:
  • Maintain accurate records of residents, vendors, and services to ensure corporate systems are up to date.
  • Data entry, records management and administrative support.
  • Report and record keeping for support activities.
  • Comply with Company policies, practices and data privacy standards.
  • Together we work
  • Work with property management teams and other internal departments.
  • Participate in team meetings, training and professional development opportunities.
  • Identify process improvement and service quality possibilities.
  • Help build a good, collaborative and service culture in the workplace.

Required Qualifications:
  • GED or high school diploma or equivalent.
  • Minimum one year experience in customer service, administrative support, resident services, operations support, scheduling or related field.
  • Excellent written and verbal communication skills.
  • Excellent organizational and time management skills.• Strong organizational and multi-tasking skills.
  • Attention to detail and a devotion to accuracy.
  • Experience with Microsoft Office Suite, Google Workspace and web based business applications.
  • A good high speed internet connection and a dedicated work area.
  • Independent, self-starting, and able to connect with a distant team.
  • Preferred Qualifications A. A. or B. A.
  • Experience in property management, multi-family housing, resident services, hospitality, customer assistance or other relevant businesses.
  • Experience using CRM, ticketing, property management or customer service software.
  • Experience working with remote/distributed teams.• Excellent dispute resolution and problem solving skills.

What is success?
  • Successful Support Services Specialists are always:
  • Provide great resident and client experience.
  • Keep records accurate and clean.
  • Troubleshoot difficulties proactively and efficiently.
  • Deliver on productivity, quality and service objectives.
  • Operational excellence and team support goals.
  • Advantages - At Thrive Community, we are dedicated to the healthy growth and overall well-being of our associates.

Benefits at Thrive Community LLC:
  • Salary: Competitive.
  • Home office setting and flexible working
  • Medical, Dental & Vision Insurance 401(k) business match retirement plan.
  • Vacations & Time Off
  • EAP, Employee Assistance Program Professional Development Reimbursement
  • Opportunities for training and career advancement at all times.
  • Staff health & wellness services
  • Collaborative and inclusive work environment to Grow.

Why Join Thrive Community Team.
Our Thrive principles are easy and simple. The Right Thing. Do work you can be proud of. Be a great person to work with .
We have a proud history of providing a place where individuals can develop great professions, construct healthy communities and make a difference every day.
If you are a people person, enjoy helping others, solving problems, and giving outstanding service as a team player, we want to hear from you.
Equal Opportunity Employer.
Thrive Communities is an Equal Opportunity Employer. We work to create a diverse, inclusive and inviting environment. Qualified applicants shall be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, handicap, genetic information or veteran status in accordance with applicable laws.

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