ZipRecruiter

Log In

2

Remote Ticketing Jobs in Oregon (NOW HIRING)

Lone Wolf Technologies

Customer Support Representative

OR · On-site +1

$26 - $28.50/hr

Experience with Salesforce, Zendesk, Intercom, or a similar ticketing system preferred * Knowledge of Remote Desktop is an asset * Chat support experience is a plus * Knowledge of Lone Wolf ...

Liftoff

People Operations Generalist

OR · On-site +1

Serve as the first point of contact for employees' HR-related inquiries through our HR Ticketing ... We are a remote-first company with US hubs in Redwood City, Los Angeles, and New York City. Travel ...

Envoy Global, Inc.

Client Experience Manager

OR · On-site +1

$45K - $55K/yr

Experience or knowledge of ticketing systems (Zendesk) preferred. * Excellent customer service ... Notice at Collection for California Applicants: #LI-Remote

AST SpaceMobile

Field Engineer - US

OR · On-site +1

Operating systems and remote support applications. * Documentation and ticketing systems. * Network monitoring and diagnostic utilities. Physical Requirements * Ability to work in a standard office ...

Point C

CDP Flex Customer Service Representative

OR · On-site +1

$16 - $21.75/hr

Experience working in a CRM or Ticketing platform such as Zendesk * Proficient in Microsoft Office ... Ability to multitask in a fast-paced, remote environment

Enumerate

Relationship Manager

OR · On-site +1

This is a remote role with occasional travel to Fort Lauderdale, FL. Key Responsibilities: * Be the ... Answer customer questions in a timely and accurate manner via phone or Zendesk ticketing system.

SpotMe

Technical Support Engineer (US - Remote)

OR · On-site +1

... getting a remote speaker's camera and microphone working minutes before they go on stage, to ... Successfully manage 200+ real customer conversations across live chat and ticketing * Demonstrate ...

Symbotic

Technical Control Engineer

OR · On-site +1

Manage and resolve complex technical support requests from end users via ticketing systems, phone, email, and chat. * Provide advanced remote support for electro-mechanical, software, networking ...

Atos

Field Technician - Corona

OR · On-site +1

$18.50 - $25.25/hr

Key Responsibilities Technical Support • Provide on-site and remote technical support for network ... ticketing systems. • Valid driver's license and ability to travel to customer locations.

Atos

Field Technician - Dixon

OR · On-site +1

Key Responsibilities Technical Support • Provide on-site and remote technical support for network ... ticketing systems. • Valid driver's license and ability to travel to customer locations.

LTS

Cyber Security Analyst

OR · On-site +1

Remote (U.S.) Other Considerations: U.S. Citizen or Permanent Resident required with the ability to ... Ticketing systems experience such as ServiceNow * Experience in collaborating with other enterprise ...

PointClickCare

(Canada) Solutions Analyst- Pharmacy

OR · On-site +1

For Remote Roles : If this role is remote, there will be in-office events that will require travel ... ticketing system * Be available to work between 8am ET - 9pm ET on weekdays with occasional ...

Industrial Electric Manufacturing

Sr. ERP Developer

OR · On-site +1

US - Remote Reports To: Manager of ERP Development Position Summary The Sr. ERP Developer will be ... Experience with helpdesk and ticketing systems is desirable * Exceptional written and verbal ...

United Soccer League (USL)

$15.75 - $19.75/hr

Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...

next page

Showing results 1-20

All JobsTicketing JobsRemote Ticketing JobsRemote Ticketing Jobs in Oregon

Remote Ticketing information

What is a remote ticketing?

A Remote Ticketing job involves managing and processing ticket reservations, cancellations, and modifications for customers, typically in the travel, events, or customer service industries. Employees in this role use online systems to issue tickets, assist with scheduling, and ensure accurate booking details. This job requires strong communication skills, attention to detail, and proficiency with ticketing software. It is often done from home, allowing flexibility while supporting customers via phone, email, or chat.

What skills and qualifications are needed for remote ticketing?

To thrive as a Remote Ticketing professional, you need strong customer service abilities, attention to detail, and experience in handling ticket sales or support platforms, often requiring at least a high school diploma or equivalent. Familiarity with ticketing systems such as Zendesk, Eventbrite, or similar platforms, as well as basic knowledge of CRM or scheduling tools, is typically expected. Excellent communication, problem-solving skills, and the ability to work independently are highly valued soft skills in this role. These qualities are essential for efficiently resolving customer inquiries, managing high-volume requests, and ensuring a seamless ticketing experience in a remote work setting.

What does a typical workday look like for remote ticketing?

A typical workday as a Remote Ticketing agent involves responding to customer inquiries related to ticket purchases, troubleshooting order issues, processing refunds or exchanges, and updating ticketing records within designated platforms. You will likely handle communications via email, chat, or phone, while collaborating with team members and other departments to resolve complex issues. The workload can fluctuate depending on event schedules or high-demand sales periods, which means multitasking and time management are important. This position offers a structured routine with opportunities to learn new ticketing systems and develop your customer service expertise.

What are the most commonly searched types of Ticketing jobs in Oregon?

The most popular types of Ticketing jobs in Oregon are:

What are popular job titles related to Remote Ticketing jobs in Oregon?

For Remote Ticketing jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Remote Ticketing jobs in Oregon look for?

The top searched job categories for Remote Ticketing jobs in Oregon are:

What cities in Oregon are hiring for Remote Ticketing jobs?

Cities in Oregon with the most Remote Ticketing job openings:

Remote Ticketing jobs near you
Infographic showing various Remote Ticketing job openings in Oregon as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Customer Support Representative

OR • On-site, Remote

Lone Wolf Technologies
See more jobs at Lone Wolf Technologiesexternal

$26 - $28.50/hr

Full-time

Re-posted 19 days ago

Job description

We're here to make real estate transactions simpler by providing a seamless digital lead-to-close experience for agents, brokers, and their clients. As the industry continues to evolve, we remain committed to supporting real estate professionals while building a diverse and inclusive workplace that celebrates individuality.

As a Customer Support Representative, you will provide technical support and troubleshooting for brokerage customers using the Back Office product, primarily through email, with phone and chat as secondary channels. You will answer questions about product functionality, use accounting knowledge when needed, resolve or escalate issues, and deliver an exceptional customer experience.

What You'll Do:
  • Support customers through email case work on Lone Wolf's Back Office product, with phone and chat as secondary support channels
  • Log details of all support sessions and customer challenges in the ticketing system
  • Monitor and manage your own case workload and backlog, prioritizing and triaging as needed
  • Work with peers to troubleshoot and resolve issues and share product knowledge
  • Rely on interpersonal skills and product knowledge to diagnose, test, and resolve customer software challenges
  • Efficiently answer customer questions while displaying excellent email and telephone etiquette
  • Work with broker accounts, applying knowledge of Lone Wolf Foundation to support account-level needs
  • Submit Jira tickets for identified bugs or issues and monitor their status through to resolution
  • Facilitate conflict resolution and escalate issues appropriately
  • Recognize opportunities for improving product and customer experience based on the feedback you receive
What You'll Bring:
  • Minimum 2-3 years of experience using or supporting Back Office is a plus
  • 2-3 years of experience in Customer Support preferred
  • Accounting knowledge is ideal
  • Experience with Salesforce, Zendesk, Intercom, or a similar ticketing system preferred
  • Knowledge of Remote Desktop is an asset
  • Chat support experience is a plus
  • Knowledge of Lone Wolf Foundation is a plus
  • Proficient with Microsoft Office Suite or related software
$26 - $28.50 an hour
apply for this job

Apply