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Ticketing Associate Jobs in Oregon (NOW HIRING)

1-800-Flowers

Business Gift Associate

Medford, OR

The Business Gifting Associate (BGA) provides comprehensive administrative and operational support ... Experience with CRM, ticketing, or ERP systems preferred * Excellent written and verbal ...

1-800-Flowers

Business Gift Associate

Medford, OR · On-site

The Business Gifting Associate (BGA) provides comprehensive administrative and operational support ... Experience with CRM, ticketing, or ERP systems preferred * Excellent written and verbal ...

1 800 Flowers

Business Gift Associate

Medford, OR · On-site

The Business Gifting Associate (BGA) provides comprehensive administrative and operational support ... Experience with CRM, ticketing, or ERP systems preferred * Excellent written and verbal ...

Aston Carter

Order Fulfillment Associate

Tigard, OR · On-site

$20/hr

Order Fulfillment Associate The Order Fulfillment Associate processes customer orders using an Enterprise Resource Planning (ERP) system and a ticketing system, ensuring accuracy throughout the ...

Under Armour

Stock Associate, PT

Lincoln City, OR · On-site

$15.75 - $17.73/hr

As a Stock Associate, you're the engine behind our store's energy - keeping shelves stocked ... Manage markdowns and re-ticketing, stock transfers and damaged goods * Ensure the store, the sales ...

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Ticketing Associate information

What is a ticketing associate?

Ticketing Associates are professionals responsible for managing ticket sales and distribution for events, venues, or transportation services. They assist customers with purchasing tickets, handle ticketing system operations, provide information about events or schedules, and resolve customer issues related to ticketing. Ticketing Associates often work at box offices, online platforms, or call centers, ensuring a smooth and efficient ticketing experience for customers. Attention to detail, customer service skills, and familiarity with ticketing software are essential for this role.

What are the key skills and qualifications needed to thrive as a ticketing associate, and why are they important?

To thrive as a Ticketing Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and sometimes CRM platforms is important for daily operations. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient transactions, positive guest experiences, and smooth event or venue operations.

What are some common challenges faced by ticketing associates and how can they be addressed?

Ticketing Associates often encounter challenges such as handling high customer volumes, especially during peak event times, and resolving ticketing issues quickly and accurately. Staying calm under pressure and maintaining a positive attitude are crucial for providing excellent customer service. Familiarity with ticketing software and strong communication skills help resolve issues efficiently. Proactively collaborating with event staff and supervisors also ensures smooth operations and quick problem-solving.

What is the difference between Ticketing Associate vs Customer Service Representative?

AspectTicketing AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation hubs, entertainment venuesCall centers, retail, service centers
Employer & IndustryEvent management, transportation, entertainmentRetail, hospitality, customer support
Common Search & ComparisonTicketing Associate vs Customer Service Representative

While both roles involve assisting customers, Ticketing Associates primarily handle ticket sales, reservations, and access control at events or transportation hubs. Customer Service Representatives provide broader support across various industries, focusing on resolving customer inquiries and issues. The roles overlap in communication skills and some technical knowledge, but Ticketing Associates specialize in ticketing systems and event access.

What are the most commonly searched types of Ticketing jobs in Oregon?

The most popular types of Ticketing jobs in Oregon are:

What job categories do people searching Ticketing Associate jobs in Oregon look for?

The top searched job categories for Ticketing Associate jobs in Oregon are:

Ticketing Associate jobs near you
Infographic showing various Ticketing Associate job openings in Oregon as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution.

Business Gift Associate

Medford, OR

1-800-Flowers
See more jobs at 1-800-Flowersexternal

Full-time

Re-posted 5 days ago

1-800-Flowers rating

7.5

Company rating: 7.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

The Business Gifting Associate (BGA) provides comprehensive administrative and operational support to sales reps. This role focuses on coordinating processes, maintaining data accuracy, supporting service and ensuring smooth day-to-day operations across departments.

Key Responsibilities

  • Provide day-to-day administrative support to Sales Representatives.
  • Assist with order processing and ensure accurate entry into company systems.
  • Maintain and update customer records, opportunities, and activities within the system.

Customer Support & Coordination

  • Serve as a point of contact for customer inquiries and direct requests to the appropriate Sales Representative.
  • Coordinate follow-up activities.
  • Assist with onboarding new customers and managing account documentation.
  • Ensure timely communication with customers regarding orders, requests, and status updates.

Required Skills & Qualifications

  • Strong organizational and multitasking skills
  • High attention to detail and data accuracy
  • Proficiency in Microsoft Office (Excel, Word, Outlook, Teams)
  • Experience with CRM, ticketing, or ERP systems preferred
  • Excellent written and verbal communication skills
  • Ability to prioritize workload and meet deadlines
  • Problem-solving mindset with a proactive approach
  • Experience supporting customer service or operations teams is a plus

Preferred Experience

  • 2-5 years in administrative support, customer support operations, or coordination roles
  • Familiarity with service workflows, case management, or order processing
  • Experience working cross-functionally with sales, service, and operations

Key Competencies

  • Time management and prioritization
  • Collaboration and teamwork
  • Process orientation and continuous improvement
  • Adaptability in a fast-paced environment

Required Skills & Qualifications

  • Strong organizational and multitasking skills
  • High attention to detail and data accuracy
  • Proficiency in Microsoft Office (Excel, Word, Outlook, Teams)
  • Experience with CRM, ticketing, or ERP systems preferred
  • Excellent written and verbal communication skills
  • Ability to prioritize workload and meet deadlines
  • Problem-solving mindset with a proactive approach
  • Experience supporting customer service or operations teams is a plus

Preferred Experience

  • 2-5 years in administrative support, customer support operations, or coordination roles
  • Familiarity with service workflows, case management, or order processing
  • Experience working cross-functionally with sales, service, and operations

Key Competencies

  • Time management and prioritization
  • Collaboration and teamwork
  • Process orientation and continuous improvement
  • Adaptability in a fast-paced environment

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