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Ticketing Manager Jobs in Oregon (NOW HIRING)

Manager Guest Services

OR · On-site

$2.58K - $3.16K/wk

Hood Meadows as our Guest Services Manager , where you'll help shape exceptional mountain ... Proficiency with point-of-sale (POS) and ticketing systems (e.g., Sirius ware, RTP, or comparable ...

Manager Guest Services

OR

$2.58K - $3.16K/wk

Hood Meadows as our Guest Services Manager , where you'll help shape exceptional mountain ... Proficiency with point-of-sale (POS) and ticketing systems (e.g., Sirius ware, RTP, or comparable ...

Manage customer cases or escalations within ticketing systems when required * Support the development of scalable customer success processes, playbooks, and best practices * Contribute to continuous ...

Manage customer cases or escalations within ticketing systems when required * Support the development of scalable customer success processes, playbooks, and best practices * Contribute to continuous ...

Manage customer cases or escalations within ticketing systems when required * Support the development of scalable customer success processes, playbooks, and best practices * Contribute to continuous ...

Manage customer cases or escalations within ticketing systems when required * Support the development of scalable customer success processes, playbooks, and best practices * Contribute to continuous ...

Enumerate is hiring a Relationship Manager to serve as a trusted advisor and partner for our ... Answer customer questions in a timely and accurate manner via phone or Zendesk ticketing system.

Data Center Technician

Boardman, OR · On-site

$18.50 - $22.50/hr

Required Skills & Experience Must-haves • 1+ years IT support experience, hardware or cabling preferred • Experience with a ticketing system and proven ability to manage priorities in the system ...

Data Center Technician

Portland, OR · On-site

$23 - $25/hr

The Technician will be responsible for utilizing a ticketing system to perform incident management of servers and networking equipment, including project work and capacity management. Must-haves * 1+ ...

Job Summary: The Account Manager will oversee and assist customer success employees in the ... ticketing/tracking systems * Experience in the Food & Beverage or Consumer Packaged Goods domain ...

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Ticketing Manager information

See Oregon salary details

$35.4K

$112.7K

$191.4K

How much do ticketing manager jobs pay per year?

As of May 28, 2026, the average yearly pay for ticketing manager in Oregon is $112,748.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,300.00 and $140,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ticketing Manager, and why are they important?

To thrive as a Ticketing Manager, you need expertise in event ticketing systems, strong organizational skills, and experience in sales or customer service, often supported by a relevant degree. Familiarity with ticketing software like Ticketmaster, CRM platforms, and point-of-sale systems is commonly required, and certifications in event management can be advantageous. Exceptional communication, problem-solving, and leadership abilities help you manage teams and handle customer inquiries or issues efficiently. These competencies are vital for ensuring smooth ticket operations, maximizing revenue, and delivering a positive experience for event attendees.

What are some common challenges Ticketing Managers face during high-demand events, and how can they effectively address them?

Ticketing Managers often encounter challenges such as website overloads, fraudulent ticket purchases, and coordinating last-minute changes during high-demand events. To address these issues, they work closely with IT teams to ensure ticketing platforms can handle traffic spikes, implement robust security measures like CAPTCHA and payment verification, and maintain open communication with event organizers and customer service teams. Proactive planning, staying up-to-date with ticketing software, and having clear protocols in place help Ticketing Managers mitigate disruptions and ensure a positive experience for attendees.

What does a Ticketing Manager do?

A Ticketing Manager oversees the ticket sales operations for events, venues, or organizations. They are responsible for managing the ticketing system, supervising ticket office staff, and ensuring accurate and efficient ticket distribution. Their duties often include setting ticket prices, monitoring sales trends, resolving customer issues, and coordinating with event promoters and organizers. Ticketing Managers play a key role in maximizing revenue and providing a smooth experience for customers purchasing tickets.

What is the difference between Ticketing Manager vs Ticketing Coordinator?

AspectTicketing ManagerTicketing Coordinator
CredentialsExperience in ticketing systems, industry-specific certifications often preferredSimilar credentials, often entry-level or related certifications
Work EnvironmentOversees ticketing operations, manages teams, and handles high-level planningSupports daily ticketing tasks, assists with customer inquiries, and manages ticketing software
Employer & Industry UsageUsed in entertainment, transportation, sports, and event industriesCommonly found in similar industries, supporting ticket sales and distribution
Search & Comparison IntentPeople compare for managerial roles and responsibilitiesPeople compare for entry-level or support roles in ticketing

The Ticketing Manager typically oversees the entire ticketing process, manages staff, and handles strategic planning. The Ticketing Coordinator focuses on supporting daily ticketing operations and customer service. Both roles require familiarity with ticketing systems, but the Manager has broader responsibilities and leadership duties.

What are the most commonly searched types of Ticketing jobs in Oregon? The most popular types of Ticketing jobs in Oregon are:
What are popular job titles related to Ticketing Manager jobs in Oregon? For Ticketing Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Ticketing Manager jobs in Oregon look for? The top searched job categories for Ticketing Manager jobs in Oregon are:
What cities in Oregon are hiring for Ticketing Manager jobs? Cities in Oregon with the most Ticketing Manager job openings:
Infographic showing various Ticketing Manager job openings in Oregon as of May 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $112,748 per year, or $54.2 per hour.

$2.58K - $3.16K/wk

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Job description

Find your line at Mt. Hood Meadows, where we turn passion into purpose by delivering unforgettable experiences in one of the Pacific Northwest's most stunning mountain settings. We believe in creating moments that matter - for our guests, for each other, and for the community. Apply today and join a team that fully embodies the mountain lifestyle.
Position Overview
Join the leadership team at Mt. Hood Meadows as our Guest Services Manager, where you'll help shape exceptional mountain experiences for thousands of guests each season. This dynamic leadership role oversees all aspects of Guest Services operations, including Concierge, Ticketing, Pass Holder Services, Guest Communications, Program Sales, Transportation, Meadows Learning Center support, and Rental Sales coordination.
We're looking for an experienced hospitality leader who thrives in fast-paced environments, leads with positivity and accountability, and is passionate about delivering memorable guest experiences in a mountain resort setting. As a key operational leader, you'll guide and develop a large seasonal team, collaborate across departments, and play an essential role in daily resort operations during the winter season.
This position is ideal for someone who combines strong people leadership with operational excellence, problem-solving skills, and a calm, solutions-oriented approach under pressure. From managing peak storm-day operations and guest communications to improving service systems and mentoring supervisors, you'll have a direct impact on both guest satisfaction and team success.
At Mt. Hood Meadows, we value teamwork, adaptability, safety, stewardship, and creating a welcoming environment for every guest and employee. If you're energized by mountain culture, guest engagement, and leading high-performing teams in an exciting outdoor recreation environment, we'd love to hear from you.
This is a Full-Time, Year-Round Benefitted position
Qualifications and Experience:
  • 3+ years of progressive experience in guest services, hospitality, or front-of-house operations, with at least 1 year in a supervisory or lead role.
  • High school diploma or equivalent.
  • Demonstrated ability to lead, coach, and schedule a team of 20+ seasonal employees in a fast-paced, high-volume environment.
  • Proven conflict-resolution skills and the ability to de-escalate guest complaints calmly and professionally, including issues related to weather closures, lift holds, ticketing, and lost items.
  • Strong written and verbal communication skills in English.
  • Ability to work a flexible schedule including early mornings, evenings, weekends, holidays, and peak storm days throughout the November-April ski season.
  • Ability to safely commute to the resort on Highway 35 in winter driving conditions (chains, traction tires, etc.).
  • Must be at least 21 years of age (for alcohol service oversight in F&B-adjacent guest areas) and able to pass a pre-employment background check.
  • Current Oregon Food Handler's Card and OLCC Server Permit

Preferred Qualifications & Experience
  • Associate or bachelor's degree in hospitality, business, recreation management, or a related field.
  • Prior experience at a ski resort, mountain destination, national park, or other seasonal outdoor hospitality operation.
  • Proficiency with point-of-sale (POS) and ticketing systems (e.g., Sirius ware, RTP, or comparable resort platforms) and standard office software (Microsoft Office, Google Workspace).
  • Proficiency with Strapi or other content management services (Site Core, WordPress)
  • Bilingual proficiency (Spanish, Mandarin, Japanese, or ASL).
  • Working knowledge of ski/snowboard culture, lift operations terminology, lesson and rental workflows, and season pass programs (including Indy Pass).
  • Experience administering guest feedback platforms (e.g., Medallia, Qualtrics, NPS surveys) and using date to drive service improvements.
  • Familiarity with accessibility standards and adaptive recreation programs (e.g. Oregon Adaptive Sports)
  • Current First Aid/CPR/AED certification, or willingness to obtain within 60 days.
  • Experience managing radio communications and coordinating with Mountain Operations, Ski Patrol, and Parking teams during peak periods and weather events.
  • Demonstrated commitment to sustainability initiatives and Forest Service permit compliance (Mt. Hood Meadows operates under a USFS Special Use Permit on the Mt. Hood National Forest).
  • Ski or snowboard proficiency sufficient to ride the mountain and assess the on-snow guest experience firsthand.

Compensation:
  • Salary: $2584 - $3159 gross per bi-weekly pay period

Benefits:
  • Generous employer contribution towards medical plan
  • Dental, Vision, and Life Insurance
  • 401k after 500 hours in 6 months. (Age 21 and Over)
  • PTO, Vacation and Sick Pay
  • Employee Assistance Program

Perks:
  • Year-Round Housing Rentals Available. Subject to Availability
  • Ski/Snowboard Season Pass for employee and qualifying dependents
  • Don't Ski/Snowboard? Gift your lift access to a family member
  • Free Ski/Snowboard Group Lessons & Discounts on Rental Gear
  • Buddy Tickets (3 discounted tickets to share)
  • Resort Discounts (Food, Retail, Rentals, Lessons, & Daycare)
  • Mountain Exchange Program (Ability to request free lift access to regional resorts)
  • Industry Pro Deals (ExpertVoice, Outdoor Prolink, Helly Hansen, & More!)
  • Special invites to Columbia Employee Store, Adidas, and other industry retailers
  • Employee Assistance Program (EAP)
  • Free Employee Transportation from Hood River & Sandy
  • Summer Seasonal Job Connections with Local Businesses
  • Access to Team Wellness Programs
  • Team Appreciation Events/Dinners
  • Click here to learn more about our team member perks

Videos:
  • Watch our team in action on the MHM YouTube Channel

MHM is dedicated to fostering a consistent and enduring effort to create a welcoming and respectful environment for our team, guests, and community. Our hiring and recruitment efforts are designed to be equitable and accessible, and we actively seek ways to broaden participation in Snowsports for groups who have historically faced barriers.
If you need assistance with the application process, please reach out to us at jobs@skihood.com - we're happy to help.