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Ticketing Manager Jobs Near Me

Sweatpals

Product Manager Internship

Columbus, OH · On-site

Think ticketing, memberships, scheduling, co-hosting, campaigns, and the analytics that help hosts ... You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ...

Astreya

Project & Program Management II

New Albany, OH · On-site

$66K - $104K/yr

Previous experience with ticketing systems and/or project management system * Understanding of or previous experience in a technology driven environment * Proactive attitude and dependable

Astreya

Project & Program Management II

New Albany, OH · On-site

$66K - $104K/yr

Previous experience with ticketing systems and/or project management system * Understanding of or previous experience in a technology driven environment * Proactive attitude and dependable

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How much do ticketing manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for ticketing manager in the United States is $106,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $132,500.00 per year, depending on experience, location, and employer.

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Ticketing Manager jobs near you
A map of the United States highlighting the number of Ticketing Manager job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Ticketing Manager job openings in each state, with California having the most at 2 and Alaska the least at 0.

Manager Ticketing Services

The Ohio State University

Columbus, OH • On-site

Full-time

Posted 4 days ago

Job description

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions.
Current Employees and Students:
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Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:
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Job Title:
Manager Ticketing Services
Department:
Athletics | Ticket Office
Job Description
The Manager, Ticketing Services supports customer service and ticket operations for Ohio State Athletics by assisting ticket holders, managing assigned event responsibilities, and contributing to the delivery of a high-quality fan experience. This position serves as a primary resource for ticket holders and constituents, providing service through phone, email, live chat, and in-person interactions while fostering a positive and customer-focused experience. Assists with the implementation and maintenance of customer service standards, communication strategies, and operational procedures designed to enhance the fan experience and support department goals. Responsibilities include resolving customer issues, coordinating account maintenance and ticket fulfillment activities, facilitating ticket exchanges and accessibility accommodations, and ensuring accurate and timely communication across all customer touchpoints. Monitors customer interactions, service metrics, and feedback trends to identify opportunities for continuous improvement and operational efficiency. Maintains automated phone and chat messaging systems, customer service knowledge resources, and related content to support accurate and consistent service delivery. Collaborates with the Athletics Digital team to maintain and update ticketing-related webpages and online customer information.
The Manager oversees ticket operations for assigned events, including event programming, invoicing, inventory management, allocation, distribution, reporting, reconciliation, and fulfillment. This role collaborates closely with sales, marketing, development, business operations, and event management staff to ensure successful event execution and achievement of departmental objectives. Additionally, this position supports customer service and operational functions at home football games, concerts, and special events at Ohio Stadium and other Athletics venues; provides leadership and guidance to student employees; and assists the ticket office management team with operational initiatives, process improvements, and special projects.
Ohio State Athletics fosters a fast-paced, collaborative, and innovative environment where continuous improvement, adaptability, and exceptional customer service are highly valued.
Minimum Required Qualifications
Bachelor's degree or equivalent experience. 0 years of relevant experience required. 0-2 years of relevant experience preferred.
Function: Athletics
Sub-Function: Athletic Ticketing Operations
Career Band: Specialized
Career Level: S1
Additional Information:
Location:
Schottenstein Center (0081)
Position Type:
Regular
Scheduled Hours:
40
Shift:
Varying Shifts
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.
The university is an equal opportunity employer, including veterans and disability.

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