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Ticketing Manager Jobs in Georgia (NOW HIRING)

Victory Live, Inc.

Ticketing Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

Victory Live Ticket Fulfillment Manager Victory Live is a private equity-backed technology company ... We provide an end-to-end software platform for the live ticketing industry, managing thousands of ...

Ticket Evolution

Ticketing Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

We provide an end-to-end software platform for the live ticketing industry, managing thousands of sports, theater, and live music event tickets on behalf of artists, promoters, teams, venues, and ...

Victory Live

Ticketing Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

We provide an end-to-end software platform for the live ticketing industry, managing thousands of sports, theater, and live music event tickets on behalf of artists, promoters, teams, venues, and ...

Victory Live

Ticketing Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

We provide an end-to-end software platform for the live ticketing industry, managing thousands of sports, theater, and live music event tickets on behalf of artists, promoters, teams, venues, and ...

Ticket Evolution

Ticketing Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

We provide an end-to-end software platform for the live ticketing industry, managing thousands of sports, theater, and live music event tickets on behalf of artists, promoters, teams, venues, and ...

United Airlines

Senior Product Manager

Atlanta, GA

$73K - $174K/yr

Booking Ticketing Exchanges Refunds Schedule Changes Queue Management PNR Management Assess impacts of airline system enhancements and process changes. Backlog & Product Support Manage and groom the ...

Capgemini

Senior Product Manager

Atlanta, GA · On-site

$73K - $174K/yr

Booking Ticketing Exchanges Refunds Schedule Changes Queue Management PNR Management Assess impacts of airline system enhancements and process changes. Backlog & Product Support Manage and groom the ...

Hi-Tech Solutions

Field Support Manager

Atlanta, GA

This person will be a Manager or leader over a tech support group. Need to be strong people person ... within ticketing systems, and cross-functional service delivery teams) Microsoft experience ...

Allied Staffing

Be Seen First

Tier 1 Customer Service

Atlanta, GA · On-site

$20/hr

Working within a team of 11-20 members, this position utilizes helpdesk ticketing systems, live chat platforms, CRM software, and phone systems to ensure an excellent customer experience. The ...

Sweatpals

Hosts use our platform to run their business, from ticketing and memberships to marketing tools. We ... You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ...

Livenation

Stage Manager

Atlanta, GA

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually ... They manage and oversee the load in, show, and load out while working with the tour to ensure a ...

Sweatpals

Hosts use our platform to run their business, from ticketing and memberships to marketing tools. We ... You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ...

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All JobsTicketing JobsTicketing Manager JobsTicketing Manager Jobs in Georgia

Ticketing Manager information

See Georgia salary details

$28.3K

$90K

$152.8K

How much do ticketing manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for ticketing manager in Georgia is $90,044.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,300.00 and $111,900.00 per year, depending on experience, location, and employer.

What is the difference between Ticketing Manager vs Ticketing Coordinator?

AspectTicketing ManagerTicketing Coordinator
CredentialsExperience in ticketing systems, industry-specific certifications often preferredSimilar credentials, often entry-level or related certifications
Work EnvironmentOversees ticketing operations, manages teams, and handles high-level planningSupports daily ticketing tasks, assists with customer inquiries, and manages ticketing software
Employer & Industry UsageUsed in entertainment, transportation, sports, and event industriesCommonly found in similar industries, supporting ticket sales and distribution
Search & Comparison IntentPeople compare for managerial roles and responsibilitiesPeople compare for entry-level or support roles in ticketing

The Ticketing Manager typically oversees the entire ticketing process, manages staff, and handles strategic planning. The Ticketing Coordinator focuses on supporting daily ticketing operations and customer service. Both roles require familiarity with ticketing systems, but the Manager has broader responsibilities and leadership duties.

What are the key skills and qualifications needed to thrive as a ticketing manager?

To thrive as a Ticketing Manager, you need expertise in event ticketing systems, strong organizational skills, and experience in sales or customer service, often supported by a relevant degree. Familiarity with ticketing software like Ticketmaster, CRM platforms, and point-of-sale systems is commonly required, and certifications in event management can be advantageous. Exceptional communication, problem-solving, and leadership abilities help you manage teams and handle customer inquiries or issues efficiently. These competencies are vital for ensuring smooth ticket operations, maximizing revenue, and delivering a positive experience for event attendees.

What are some common challenges ticketing managers face during high-demand events, and how can they effectively address them?

Ticketing Managers often encounter challenges such as website overloads, fraudulent ticket purchases, and coordinating last-minute changes during high-demand events. To address these issues, they work closely with IT teams to ensure ticketing platforms can handle traffic spikes, implement robust security measures like CAPTCHA and payment verification, and maintain open communication with event organizers and customer service teams. Proactive planning, staying up-to-date with ticketing software, and having clear protocols in place help Ticketing Managers mitigate disruptions and ensure a positive experience for attendees.
What are the most commonly searched types of Ticketing jobs in Georgia? The most popular types of Ticketing jobs in Georgia are:
What are popular job titles related to Ticketing Manager jobs in Georgia? For Ticketing Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Ticketing Manager jobs in Georgia look for? The top searched job categories for Ticketing Manager jobs in Georgia are:
What cities in Georgia are hiring for Ticketing Manager jobs? Cities in Georgia with the most Ticketing Manager job openings:
Ticketing Manager jobs near you
Infographic showing various Ticketing Manager job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $90,044 per year, or $43.3 per hour.

Ticketing Operations Specialist

Victory Live, Inc.

Atlanta, GA • On-site

$49K - $66K/yr

Other

Re-posted 18 days ago

Job description

Victory Live Ticket Fulfillment Manager

Victory Live is a private equity-backed technology company aimed at maximizing distribution and yield for live event ticket inventory. We provide an end-to-end software platform for the live ticketing industry, managing thousands of sports, theater, and live music event tickets on behalf of artists, promoters, teams, venues, and professional resellers.

This role is responsible for managing the day-to-day ticket fulfillment process. The role supports our Partners, Travel Agents, and Customers via phone and email, and provides technical assistance related to various API integrations with partner and automation platforms. This position combines customer service, operational support, and system management. The ideal candidate thrives in a high-volume, time-sensitive environment and delivers exceptional service. This is a full-time, non-exempt position reporting to the Operations Coordinator. The role is 100% in-office at our Buckhead, Atlanta location and requires evening and weekend availability.

Responsibilities
  • Execute daily fulfillment processes and protocols
  • Utilize all primary ticketing systems (Ticketmaster, SeatGeek, AXS, etc) to deliver tickets to buyers
  • Process end-customers in both the purchasing and fulfillment of ticket orders (digital, print, and physical) for concerts, festivals, sports, theater, and other live events in accordance with event and client-specific protocols
  • Apply marketplace policies to orders, and handle claims protocols for all buyers reporting order issues
  • Understand the unique (Ticket Evolution) service offerings
  • Support the concierge/travel department to source and quote inventory to convert sales
  • Prioritize and respond to e-mails and phone calls in a fast-paced environment
  • Assist our Clients with a variety of requests, including researching and resolving common issues
  • Escalate client requests to appropriate teams or individuals when necessary
  • Build sustainable, trusting relationships with our Clients through open and interactive communication
  • Follow up on client requests to reach a satisfactory resolution
  • Leverage software to complete client requests
  • Collaborate with peers across all departments to improve the overall Member experience
  • Meet or exceed department standards for quality of service
Requirements
  • Proficiency with Microsoft Office Suite and Google Workspace (Chrome, Gmail, Google Docs, Google Sheets)
  • Strong verbal and written communication skills
  • Excellent organizational, administrative, and interpersonal skills
  • Comfortable working in a collaborative team environment
  • Able to prioritize multiple tasks with minimal guidance and proactively identify and resolve issues
  • Able to quickly learn and effectively utilize new software
  • Ability to conduct quick, thorough research to troubleshoot errors
  • Professional demeanor; able to perform well in high-pressure situations
  • Strong problem-solving, research, and analytical capabilities
  • Flexibility to work nights and weekends as needed to meet business demands

Preferred Qualifications

  • Bachelor's degree from an accredited institution
  • Experience working in primary or secondary ticketing platforms or box office operations

Victory Live is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, Veteran status, or another other characteristic protected by state, local or federal law.

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