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Ticketing Assistant Jobs in Georgia (NOW HIRING)

Victory Live

Ticketing Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

Prioritize and respond to e-mails and phone calls in a fast-paced environment * Assist our Clients ... Experience working in primary or secondary ticketing platforms or box office operations Victory ...

Ticket Evolution

Ticketing Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

Prioritize and respond to e-mails and phone calls in a fast-paced environment * Assist our Clients ... Experience working in primary or secondary ticketing platforms or box office operations Victory ...

AEG

Service & Sales Intern 2026-27 Season

Duluth, GA · On-site

$13.75 - $18.75/hr

Ticketing System Expertise - Develop a strong foundational knowledge of Archtics and FEVO to assist with ticket sales, inventory management, and event setup. * Ticket Inventory Management - Maintain ...

Spire Motorsports

Ticket Liaison

Athens, GA · On-site

Manage the main ticketing box office/will-call table on game days, resolving ticketing disputes, scans, and account access issues efficiently. * Customer Relationship Management: Assist season ticket ...

AEG

Ticket Liaison

Athens, GA · On-site

Manage the main ticketing box office/will-call table on game days, resolving ticketing disputes, scans, and account access issues efficiently. * Customer Relationship Management: Assist season ticket ...

Mercer University

Museum Assistant

Macon, GA · On-site

$10/hr

Museum Assistant Main responsibilities include answering telephone calls, greeting visitors ... Students will receive training in ticketing and point-of-sale software and basic museum operations.

Mercer University

Museum Assistant

Macon, GA · On-site

$10/hr

Museum Assistant Main responsibilities include answering telephone calls, greeting visitors ... Students will receive training in ticketing and point-of-sale software and basic museum operations.

Allied Staffing

Be Seen First

Tier 1 Customer Service

Atlanta, GA · On-site

$20/hr

... ticketing systems * Resolve technical and general inquiries efficiently * Accurately enter data and maintain documentation of all interactions * Apply strong product knowledge to assist customers ...

Livenation

Production Assistant

Atlanta, GA

$15.50 - $20/hr

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually ... * Assist Green Room Server with any needs of the artist * Perform opening/running/closing side ...

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Ticketing Assistant information

See Georgia salary details

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$16

$28

How much do ticketing assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for ticketing assistant in Georgia is $16.51, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $18.08 per hour, depending on experience, location, and employer.

What is a ticketing assistant?

Ticketing Assistants are professionals responsible for managing ticket sales and customer service for events, transportation, or venues. Their duties typically include processing ticket purchases, assisting customers with inquiries or issues, and handling refunds or exchanges. They may work at box offices, call centers, or online platforms, ensuring a smooth ticketing experience for patrons. Excellent communication and organizational skills are important for this role.

What are the key skills and qualifications needed to thrive as a ticketing assistant, and why are they important?

To thrive as a Ticketing Assistant, you need strong organizational abilities, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale platforms, and customer relationship management tools is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude help you stand out in this role. These skills ensure efficient ticket processing, positive customer experiences, and smooth event operations.

What are some common challenges faced by ticketing assistants, and how can they be managed effectively?

Ticketing Assistants often face challenges such as handling high volumes of customer inquiries during peak event periods and resolving last-minute ticketing issues. Managing these situations effectively requires strong organizational skills, the ability to stay calm under pressure, and clear communication with both customers and team members. Familiarity with ticketing software and a proactive approach to problem-solving can help streamline workflows and ensure a positive customer experience. Collaborating closely with event coordinators and the box office team is also essential to address any unexpected changes swiftly.

What is the difference between Ticketing Assistant vs Customer Service Representative?

AspectTicketing AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentTicketing offices, transportation hubs, event venuesCall centers, retail, service counters
Industry UsageTransportation, entertainment, event managementRetail, hospitality, telecommunications
Common Search/ComparisonTicketing Assistant vs Customer Service Representative

The Ticketing Assistant primarily handles ticket sales, reservations, and related customer inquiries within transportation or event settings. In contrast, a Customer Service Representative provides broader support across various industries, focusing on resolving customer issues and inquiries. While both roles require strong communication skills and basic computer knowledge, Ticketing Assistants specialize in ticketing systems and event-specific tasks, making them distinct in their focus and work environment.

What are the most commonly searched types of Ticketing jobs in Georgia?

The most popular types of Ticketing jobs in Georgia are:

What are popular job titles related to Ticketing Assistant jobs in Georgia?

For Ticketing Assistant jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Ticketing Assistant jobs in Georgia look for?

The top searched job categories for Ticketing Assistant jobs in Georgia are:

What cities in Georgia are hiring for Ticketing Assistant jobs?

Cities in Georgia with the most Ticketing Assistant job openings:

Ticketing Assistant jobs near you
Infographic showing various Ticketing Assistant job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $34,342 per year, or $16.5 per hour.

Ticketing Operations Specialist

Victory Live

Atlanta, GA • On-site

$49K - $66K/yr

Full-time

Re-posted 11 days ago

Job description

ABOUT VICTORY LIVE
Victory Live is a private equity-backed technology company aimed at maximizing distribution and yield for live event ticket inventory. We provide an end-to-end software platform for the live ticketing industry, managing thousands of sports, theater, and live music event tickets on behalf of artists, promoters, teams, venues, and professional resellers. Victory Live’s comprehensive offerings include an established B2B marketplace along with both a full-service and an automated SaaS platform to handle all elements of the ticket sales lifecycle, from ingestion to sales fulfillment.
THE POSITION
This role is responsible for managing the day-to-day ticket fulfillment process. The role supports our Partners, Travel Agents, and Customers via phone and email, and provides technical assistance related to various API integrations with partner and automation platforms. This position combines customer service, operational support, and system management. The ideal candidate thrives in a high-volume, time-sensitive environment and delivers exceptional service.
This is a full-time, non-exempt position reporting to the Operations Supervisor. The role is 100% in-office at our Buckhead, Atlanta location and requires evening and weekend availability. 
RESPONSIBILTIES
  • Execute daily fulfillment processes and protocols
  • Utilize all primary ticketing systems (Ticketmaster, SeatGeek, AXS, etc) to deliver tickets to buyers
  • Process end-customers in both the purchasing and fulfillment of ticket orders (digital, print, and physical) for concerts, festivals, sports, theater, and other live events in accordance with event and client-specific protocols
  • Apply marketplace policies to orders, and handle claims protocols for all buyers reporting order issues
  • Understand the unique (Ticket Evolution) service offerings
  • Support the concierge/travel department to source and quote inventory to convert sales
  • Prioritize and respond to e-mails and phone calls in a fast-paced environment
  • Assist our Clients with a variety of requests, including researching and resolving common issues
  • Escalate client requests to appropriate teams or individuals when necessary
  • Build sustainable, trusting relationships with our Clients through open and interactive communication
  • Follow up on client requests to reach a satisfactory resolution
  • Leverage software to complete client requests
  • Collaborate with peers across all departments to improve the overall Member experience
  • Meet or exceed department standards for quality of service

REQUIREMENTS
What we’re looking for
  • Proficiency with Microsoft Office Suite and Google Workspace (Chrome, Gmail, Google Docs, Google Sheets)
  • Strong verbal and written communication skills
  • Excellent organizational, administrative, and interpersonal skills
  • Comfortable working in a collaborative team environment
  • Able to prioritize multiple tasks with minimal guidance and proactively identify and resolve issues
  • Able to quickly learn and effectively utilize new software
  • Ability to conduct quick, thorough research to troubleshoot errors
  • Professional demeanor; able to perform well in high-pressure situations
  • Strong problem-solving, research, and analytical capabilities
  • Flexibility to work nights and weekends as needed to meet business demands

PREFERRED QUALIFICATIONS
  • Bachelor’s degree from an accredited institution 
  • Experience working in primary or secondary ticketing platforms or box office operations 

Victory Live is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, Veteran status, or another other characteristic protected by state, local or federal law.
 

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