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Remote Ticketing Jobs in Georgia (NOW HIRING)

CEDENT

SAP Analyst :: Remote

Alpharetta, GA · Remote

Remote ? Must have: * Intermediate ERP experience with SAP Intermediate Microsoft Excel and Google ... CATs, PeopleSoft, SAP, Fuze tools, Jira Ticketing system. * Experience with wireless cell site ...

STI

Help Desk Analyst 2 - Atlanta, GA

Atlanta, GA · On-site +1

$19.75 - $27/hr

Help Desk Analyst 2 Atlanta, GA/REMOTE 1 year Contract Description : The Department of Human ... using ServiceNow ticketing system. • Submit request for setup and delivery of equipment and ...

Sangoma

IT Support Manager - Remote US

Atlanta, GA · Remote

Familiarity with ticketing systems, remote support tools, and network troubleshooting. Preferred: * ITIL certification or other relevant IT service management certifications. * Experience working in ...

Ticket Evolution

Senior Software Engineer

Atlanta, GA · On-site +1

$117K - $155K/yr

We provide an end-to-end software platform for the live ticketing industry, managing thousands of ... Remote-ready, async-first. Most decisions happen in writing through Jira, Confluence, PR ...

Switch, Inc.

Mission Control Supervisor

Atlanta, GA · On-site +1

Experience with monitoring systems, ticketing tools, and incident response * Strong troubleshooting ... Flexibility & Remote Opportunities Whether in-office, hybrid, or fully remote, we offer the ...

ADP

Sr. SAP HCM Payroll Consultant

Alpharetta, GA · Remote

ADP is hiring a Sr SAP HCM Payroll Consultant (Client Tech Support Consultant III). Remote ... Perform Configuration and resolve client issues based on the ticketing system/CRM. * Provide ...

BELAY - Corporate

Salesforce Administrator

Atlanta, GA · On-site +1

$67K - $75K/yr

... remote, U.S.-based Assistant and Financial staffing solutions. We are a fast-paced team of high ... Manage the Salesforce ticketing system and all user-submitted tickets, addressing issues as they ...

Airitos

PAM Engineer - CyberArk

Atlanta, GA · On-site +1

Integrate CyberArk with enterprise directories (Active Directory, LDAP), SIEM, ticketing systems ... Remote position, with possible infrequent travel to client site * Must be authorized to work in the ...

Ticket Evolution

Principal Software Engineer

Atlanta, GA · On-site +1

$129K - $174K/yr

We provide an end-to-end software platform for the live ticketing industry, managing thousands of ... Remote-ready, async-first. Most decisions happen in writing through Jira, Confluence, PR ...

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Remote Ticketing information

What does a typical workday look like for someone in a Remote Ticketing position?

A typical workday as a Remote Ticketing agent involves responding to customer inquiries related to ticket purchases, troubleshooting order issues, processing refunds or exchanges, and updating ticketing records within designated platforms. You will likely handle communications via email, chat, or phone, while collaborating with team members and other departments to resolve complex issues. The workload can fluctuate depending on event schedules or high-demand sales periods, which means multitasking and time management are important. This position offers a structured routine with opportunities to learn new ticketing systems and develop your customer service expertise.

What is a Remote Ticketing job?

A Remote Ticketing job involves managing and processing ticket reservations, cancellations, and modifications for customers, typically in the travel, events, or customer service industries. Employees in this role use online systems to issue tickets, assist with scheduling, and ensure accurate booking details. This job requires strong communication skills, attention to detail, and proficiency with ticketing software. It is often done from home, allowing flexibility while supporting customers via phone, email, or chat.

What are the key skills and qualifications needed to thrive in the Remote Ticketing position, and why are they important?

To thrive as a Remote Ticketing professional, you need strong customer service abilities, attention to detail, and experience in handling ticket sales or support platforms, often requiring at least a high school diploma or equivalent. Familiarity with ticketing systems such as Zendesk, Eventbrite, or similar platforms, as well as basic knowledge of CRM or scheduling tools, is typically expected. Excellent communication, problem-solving skills, and the ability to work independently are highly valued soft skills in this role. These qualities are essential for efficiently resolving customer inquiries, managing high-volume requests, and ensuring a seamless ticketing experience in a remote work setting.

What are the most commonly searched types of Ticketing jobs in Georgia? The most popular types of Ticketing jobs in Georgia are:
What are popular job titles related to Remote Ticketing jobs in Georgia? For Remote Ticketing jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Remote Ticketing jobs in Georgia look for? The top searched job categories for Remote Ticketing jobs in Georgia are:
What cities in Georgia are hiring for Remote Ticketing jobs? Cities in Georgia with the most Remote Ticketing job openings:
Remote Ticketing jobs near you
SAP Analyst :: Remote

SAP Analyst :: Remote

CEDENT

Alpharetta, GA • Remote

Full-time

Posted 26 days ago

Job description

Role: SAP Analyst

Duration: 6+ Months

Location: Remote

?

Must have:

  • Intermediate ERP experience with SAP Intermediate Microsoft Excel and Google Suite.
  • Experience with the following tools .. CATs, PeopleSoft, SAP, Fuze tools, Jira Ticketing system.
  • Experience with wireless cell site construction.
  • Experience with wireless cell site equipment engineering.
  • Analyst must possess time management skills, demonstrate the ability to work independently, and possess excellent verbal and written communication skills

?

Job Duties:

  • Provide support of business continuity and HyperCare post ERP conversion to SAP/S4/Hana and processing financial transactions.
  • Establish relationships with all departments and levels of the organization in order to understand the needs of each.
  • Assist with any ad hoc requests or special projects that require financial analysis.
  • Education / Certifications: Preferred Bachelor in Engineer, Telecom / IT or Business Logistics.
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About Cedent

Sourced by ZipRecruiter

CEDENT strives to attract and retain the best people and provide an environment where they can all develop professionally and build a rewarding career. As a result, we create an inclusive environment that is rich in diversity, acknowledges each individual's uniqueness and promotes respect, personal achievement and stewardship. Our clients are global and so is CEDENT. We build and maintain a global workforce that includes people from different backgrounds, with a vast range of skills and experience all united by a common culture and commitment to help our clients achieve high performance. Cultivating a diverse workforce and inclusive work environment makes business sense. Our peoples varied skills are the talent engine that powers CEDENT, enabling it in turn to deliver the innovative solutions that help our clients outperform competitors.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Plano, TX, US

Year founded

2008

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