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Remote Ticketing Jobs in Georgia (NOW HIRING)

... remote, U.S.-based Assistant and Financial staffing solutions. We are a fast-paced team of high ... Manage and monitor HR ticketing requests and ensure timely follow-up and resolution * Support ...

Process Analyst

Atlanta, GA · Remote

$50 - $57/hr

Strong understanding of incident management, ticketing systems (ServiceNow preferred), and service ... remote position. Application Deadline This position is anticipated to close on Jun 12, 2026. About ...

This is a remote opportunity with candidate residing in one of the following locations, Mid ... ticketing, or bug-tracking workflows. * Very-high attention to detail, with an ability to connect ...

This is a remote opportunity with candidate residing in one of the following locations, Mid ... ticketing, or bug-tracking workflows. * Very-high attention to detail, with an ability to connect ...

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Remote Ticketing information

What does a typical workday look like for someone in a Remote Ticketing position?

A typical workday as a Remote Ticketing agent involves responding to customer inquiries related to ticket purchases, troubleshooting order issues, processing refunds or exchanges, and updating ticketing records within designated platforms. You will likely handle communications via email, chat, or phone, while collaborating with team members and other departments to resolve complex issues. The workload can fluctuate depending on event schedules or high-demand sales periods, which means multitasking and time management are important. This position offers a structured routine with opportunities to learn new ticketing systems and develop your customer service expertise.

What is a Remote Ticketing job?

A Remote Ticketing job involves managing and processing ticket reservations, cancellations, and modifications for customers, typically in the travel, events, or customer service industries. Employees in this role use online systems to issue tickets, assist with scheduling, and ensure accurate booking details. This job requires strong communication skills, attention to detail, and proficiency with ticketing software. It is often done from home, allowing flexibility while supporting customers via phone, email, or chat.

What are the key skills and qualifications needed to thrive in the Remote Ticketing position, and why are they important?

To thrive as a Remote Ticketing professional, you need strong customer service abilities, attention to detail, and experience in handling ticket sales or support platforms, often requiring at least a high school diploma or equivalent. Familiarity with ticketing systems such as Zendesk, Eventbrite, or similar platforms, as well as basic knowledge of CRM or scheduling tools, is typically expected. Excellent communication, problem-solving skills, and the ability to work independently are highly valued soft skills in this role. These qualities are essential for efficiently resolving customer inquiries, managing high-volume requests, and ensuring a seamless ticketing experience in a remote work setting.

What are the most commonly searched types of Ticketing jobs in Georgia? The most popular types of Ticketing jobs in Georgia are:
What cities in Georgia are hiring for Remote Ticketing jobs? Cities in Georgia with the most Remote Ticketing job openings:
HR Team Administrator

HR Team Administrator

BELAY - Corporate

Atlanta, GA • On-site, Remote

Full-time

Posted 18 days ago


BELAY rating

7.7

Company rating: 7.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

137th of 426 rated business services


Job description

**Candidates must reside in the Atlanta, GA metropolitan area due to occasional in-person meetings and travel requirements** Work at Home Opportunity
HR Team Administrator - Full-time
BELAY is a growing and vibrant, Atlanta, GA-based company that offers remote, U.S.-based Assistant and Financial staffing solutions. We are a fast-paced team of high performers that work extremely hard, but also know how to have a great time. Culture is a top priority and our values are lived out daily.
Who is BELAY? Click here and enjoy!
Job Purpose
The HR Team Administrator provides high-level administrative and operational support to the Director of Human Resources and the broader HR team, helping to drive organization, communication, follow-through, and execution across key HR initiatives. This role serves as a strategic administrative partner to the Director of HR while also supporting department coordination, team engagement efforts, process improvement initiatives, and day-to-day HR operations.
This individual plays a critical role in ensuring the HR function operates efficiently and proactively by managing priorities, coordinating projects and meetings, maintaining organization across multiple initiatives, and supporting a high-performing, people-focused team culture. The ideal candidate is highly organized, detail-oriented, proactive, resourceful, and interested in long-term growth within the Human Resources function.
Duties and responsibilities
As a BELAY Corporate Team member, you will professionally represent the company in all virtual and in-person interactions. You are expected to exemplify our mission, vision, and core values daily, fostering a collaborative and positive team environment.
Director Support
  • Serve as a strategic administrative partner to the Director of Human Resources by anticipating needs, managing priorities, and ensuring operational efficiency across the HR function
  • Manage and maintain the Director's calendar, ensuring priorities are aligned with business needs and protecting time for strategic work and focused execution
  • Coordinate meetings by gathering agendas, clarifying meeting objectives, and ensuring attendees are prepared to maximize efficiency and productivity
  • Prepare agendas, materials, notes, and follow-up action items for HR leadership meetings, team meetings, one-on-ones, and cross-functional meetings
  • Assist the Director and HR team with tracking deliverables, deadlines, projects, action items, and follow-through across the department
  • Draft correspondence, communications, presentations, and meeting materials while maintaining a high level of professionalism and confidentiality
  • Coordinate domestic and occasional international travel arrangements, itineraries, and meeting logistics
  • Manage expense reporting and reimbursement tracking for the Director of HR
  • Execute ad hoc projects, administrative tasks, and special assignments as needed

HR Team Operations & Coordination
  • Provide administrative and operational support to the broader HR team as assigned by Director
  • Coordinate department meetings, team communications, and recurring HR operational processes
  • Support the preparation and facilitation of monthly BELAY All Team (BAT) meetings, including agenda development, presentation coordination, logistics, and engagement activities
  • Assist in creating engaging team experiences, icebreakers, recognition moments, and culture-building initiatives for HR and company meetings
  • Coordinate HR-related events, offsites, in-person meetings, and team-building activities
  • Manage calendar invitations, meeting logistics, agendas, and presentation materials for HR initiatives and company-wide communications
  • Coordinate weekly HR announcements and support internal communication efforts across Slack and other platforms
  • Maintain organizational documents, reports, trackers, department resources, and operational tools to ensure accuracy and consistency
  • Support quarterly audits and updates for HR systems, organizational charts, job descriptions, and employee resources
  • Assist with onboarding coordination, offer letter preparation, and new hire administrative support in partnership with HR team members
  • Manage and monitor HR ticketing requests and ensure timely follow-up and resolution
  • Support department process improvement initiatives by identifying inefficiencies, recommending enhancements, and assisting with the implementation of automation or streamlined workflows
  • Assist with project coordination and tracking for ongoing HR initiatives and strategic priorities
  • Cross-train across various HR functional areas to provide administrative and operational backup support during team absences, high-volume periods, or departmental transitions
  • Maintain a willingness to learn HR processes, systems, and workflows across the employee lifecycle to support team continuity and operational effectiveness
  • Perform additional duties and special projects as assigned by the Director of Human Resources

Qualifications
This role requires a highly organized, proactive, and trustworthy professional who thrives in a fast-paced, collaborative environment. The ideal candidate is an exceptional communicator with strong attention to detail, sound judgment, and a passion for helping teams operate effectively and efficiently.
  • Bachelor's degree preferred or equivalent combination of education and relevant work experience
  • Previous experience in executive administration, team coordination, project coordination, HR support, or related administrative roles preferred
  • Demonstrated ability to handle highly sensitive and confidential information with professionalism and discretion
  • Exceptional organizational, prioritization, and time management skills with the ability to manage multiple competing priorities
  • Strong written and verbal communication skills with the ability to communicate clearly and professionally across all levels of the organization
  • Strong interpersonal and relationship-building skills with a service-oriented and collaborative mindset
  • Demonstrated ability to take initiative, identify gaps or inefficiencies, and recommend practical solutions
  • Detail-oriented with strong follow-through and the ability to independently manage tasks from initiation through completion
  • Ability to anticipate needs, solve problems proactively, and maintain strong operational organization
  • Comfortable working independently in a remote environment while also collaborating effectively across teams
  • Demonstrated curiosity and willingness to learn multiple areas within Human Resources to support team collaboration, business continuity, and long-term professional growth
  • Interest in long-term career growth within Human Resources, including potential development in HR operations, employee relations, performance management, recruiting, or people programs
  • Proficiency with technology tools and systems such as Google Workspace, Slack, Paycor, Salesforce, Asana, Canva, JazzHR, and project management platforms
  • Experience supporting meetings, presentations, events, or team engagement initiatives preferred
  • Project management or process improvement experience is a plus

Working Conditions
BELAY Corporate offers full-time remote work, requiring a dedicated, distraction-free home office for standard Monday-Friday business hours, with occasional travel for some roles. As a full-time, exempt W-2 employee, you'll join a vibrant, award-winning company culture where you're a valued, engaged team player in a thriving organization.
Physical Requirements
This position primarily requires prolonged sitting, frequent computer use, and participation in virtual meetings. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Salary Range
$60,000 - $65,000
Location Requirements
This role is remote within the U.S. However, due to employment and tax compliance considerations, we are currently unable to hire employees in the following states: California, New York, Illinois, Oregon.
BELAY is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.
DISCLAIMER: We've recently seen job postings claiming to be from BELAY that aren't affiliated with our company. Please be sure to only apply to our positions on https://belaysolutions.com/jobs/ and only reply to emails ending in @belaysolutions.com.