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Ticketing Assistant Jobs in Georgia (NOW HIRING)

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Payment Operations Specialist

Atlanta, GA

$49K - $66K/yr

... * Assist with onboarding support for merchants enrolling in consumer financing and payment processing platforms * Monitor, log, and track support tickets using internal CRM and ticketing systems

Ascent Hospitality

IT Assistant/Technical Support

Buford, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Document technical support requests and resolutions in the Company's ticketing system. * Deliver ... Microsoft 365 & Systems Administration * Assist with Microsoft 365 administration, including Entra ...

wearegat

Customer Service Agent

Savannah, GA · On-site

$14.50 - $19.25/hr

Customer Service positions encompass checking in and ticketing passengers, escorting passengers to ... Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone ...

GAT Airline Ground Support

Customer Service Agent

Atlanta, GA · On-site

$15 - $20/hr

Customer service positions encompass checking in and ticketing passengers, escorting passengers to ... Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone ...

wearegat

Customer Service Agent

Hapeville, GA · On-site

$15 - $20/hr

Customer Service positions encompass checking in and ticketing passengers, escorting passengers to ... Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone ...

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All JobsTicketing JobsTicketing Assistant JobsTicketing Assistant Jobs in Georgia

Ticketing Assistant information

See Georgia salary details

$5

$16

$28

How much do ticketing assistant jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for ticketing assistant in Georgia is $16.51, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $18.08 per hour, depending on experience, location, and employer.

What is a ticketing assistant?

Ticketing Assistants are professionals responsible for managing ticket sales and customer service for events, transportation, or venues. Their duties typically include processing ticket purchases, assisting customers with inquiries or issues, and handling refunds or exchanges. They may work at box offices, call centers, or online platforms, ensuring a smooth ticketing experience for patrons. Excellent communication and organizational skills are important for this role.

What are the key skills and qualifications needed to thrive as a ticketing assistant, and why are they important?

To thrive as a Ticketing Assistant, you need strong organizational abilities, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale platforms, and customer relationship management tools is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude help you stand out in this role. These skills ensure efficient ticket processing, positive customer experiences, and smooth event operations.

What are some common challenges faced by ticketing assistants, and how can they be managed effectively?

Ticketing Assistants often face challenges such as handling high volumes of customer inquiries during peak event periods and resolving last-minute ticketing issues. Managing these situations effectively requires strong organizational skills, the ability to stay calm under pressure, and clear communication with both customers and team members. Familiarity with ticketing software and a proactive approach to problem-solving can help streamline workflows and ensure a positive customer experience. Collaborating closely with event coordinators and the box office team is also essential to address any unexpected changes swiftly.

What is the difference between Ticketing Assistant vs Customer Service Representative?

AspectTicketing AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentTicketing offices, transportation hubs, event venuesCall centers, retail, service counters
Industry UsageTransportation, entertainment, event managementRetail, hospitality, telecommunications
Common Search/ComparisonTicketing Assistant vs Customer Service Representative

The Ticketing Assistant primarily handles ticket sales, reservations, and related customer inquiries within transportation or event settings. In contrast, a Customer Service Representative provides broader support across various industries, focusing on resolving customer issues and inquiries. While both roles require strong communication skills and basic computer knowledge, Ticketing Assistants specialize in ticketing systems and event-specific tasks, making them distinct in their focus and work environment.

What are the most commonly searched types of Ticketing jobs in Georgia?

The most popular types of Ticketing jobs in Georgia are:

What are popular job titles related to Ticketing Assistant jobs in Georgia?

For Ticketing Assistant jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Ticketing Assistant jobs in Georgia look for?

The top searched job categories for Ticketing Assistant jobs in Georgia are:

What cities in Georgia are hiring for Ticketing Assistant jobs?

Cities in Georgia with the most Ticketing Assistant job openings:

Ticketing Assistant jobs near you
Infographic showing various Ticketing Assistant job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 2% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $34,342 per year, or $16.5 per hour.

Box Office Attendant | Part-Time | Enmarket Arena

Oak View Group

Savannah, GA • On-site

$14 - $15/hr

Part-time

Retirement

Re-posted 9 days ago

Oak View Group rating

6.2

Company rating: 6.2 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

23rd of 36 rated event venues

Job description

Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
The Box Office Attendant will be responsible for assisting the Director of Ticketing, Box Office Manager & Assistant Box Office Manager with ticket operations related to ticket sales, will call, digital ticketing, parking, and answering questions related to events. The ideal candidate will be detail-oriented, patient, and have some customer service experience with the capability to learn the ticketing system that is used at the box office. In this role, the candidate will have the capability of working normal box office hours during the day as well as working events.
This role pays an hourly rate of $14.00-$15.00
Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.
This position will remain open until October 9, 2026.
About the Venue
The Enmarket Arena boasts a 9,500-seat arena with luxury suites, club seating, and first-rate food and beverage. The Enmarket Arena has bolstered entertainment in the Southeast by hosting must-see national touring concerts, family shows, comedians, and more. The venue is also expanding sports in the region by recently introducing a tenant ECHL hockey team, the Savannah Ghost Pirates, along with presenting professional, collegiate, and amateur sporting events.
Responsibilities
  • Provide friendly customer service on both event and non-event days in the box office.
  • Offer information and answer questions via the phone in the box office.
  • Perform ticket selling functions using Ticketmaster sales software (will train).
  • Distribute Will Call.
  • Assist customers with digital ticketing issues.
  • Perform other duties as assigned by Box Office Manager or Assistant Box Office Manager.

Qualifications
  • Availability to work flexible hours during weekdays, events, weekends, and holidays.
  • High school diploma or equivalent experience required.
  • Previous customer service and retail sales experience preferred.
  • Experience with events, guest relations, and/or box office is preferred.
  • Must be adaptable and patient with the ability to work in a fast-paced, high-volume environment.
  • Demonstrate ability in communication, problem-solving, and customer service.

Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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