Job Summary:
Berkley Technology Services is part of W.R. Berkley Corporation, which comprises over 60 businesses. They are seeking a Technical Delivery Manager to lead complex infrastructure and application initiatives, guiding teams through agile practices and ensuring alignment between technology solutions and business needs.
Responsibilities:
• Planning, coordinating, and communicating at a team and ART level. Identifying and resolving blockers for the teams. Identifying and mitigating current and future risks to delivery.
• Actively monitoring delivery and identifying areas for continuous improvement.
• Engaging with Business Stakeholders. Understanding their needs, priorities, and concerns.
• Clearly presenting delivery progress to leadership and business stakeholders from feature inception to adoption.
• Balancing refinement activities alongside sprint deliverables to maintaining a healthy backlog.
• Perform project analysis, manage risks, identify, and influence necessary course corrections, creatively solve problems.
• Facilitates daily stand-ups, reviews, retrospectives, sprint planning, and demos, plans projects and releases.
• Understanding the technology landscape, constantly being aware of changes, proactively communicating changes to teams.
• Onboarding resources and staff. Coaches’ teams to achieve higher levels of agile maturity.
• Managing vendor relationships.
• Navigating an ever-changing landscape showing flexibility while working with 60+ organizational units.
• Manages several concurrent projects to ensure their on-time delivery according to customer expectations.
• Oversees Jira ticketing system and assigns tasks; and applies innovative approaches, methodologies, and/or techniques while directing projects, programs, and activities.
• Utilizes experience and expert knowledge for establishing and documenting policies and standard operating procedures for the team.
Qualifications:
Required:
• Deep technical expertise with strong leadership and communication skills
• Ability to navigate a diverse technology landscape
• Experience in planning, coordinating, and communicating at a team and ART level
• Ability to identify and resolve blockers for the teams
• Ability to identify and mitigate current and future risks to delivery
• Experience in actively monitoring delivery and identifying areas for continuous improvement
• Engagement with Business Stakeholders to understand their needs, priorities, and concerns
• Ability to clearly present delivery progress to leadership and business stakeholders from feature inception to adoption
• Experience in balancing refinement activities alongside sprint deliverables to maintain a healthy backlog
• Ability to perform project analysis, manage risks, identify, and influence necessary course corrections
• Experience in facilitating daily stand-ups, reviews, retrospectives, sprint planning, and demos
• Ability to understand the technology landscape and proactively communicate changes to teams
• Experience in onboarding resources and staff and coaching teams to achieve higher levels of agile maturity
• Ability to manage vendor relationships
• Experience in managing several concurrent projects to ensure on-time delivery according to customer expectations
• Experience overseeing Jira ticketing system and assigning tasks
• Ability to apply innovative approaches, methodologies, and/or techniques while directing projects, programs, and activities
• Experience in establishing and documenting policies and standard operating procedures for the team
Preferred:
• SAFe, PgMP and/or PMP Certification will be an added advantage
• Experience with Atlassian suite of tools, specifically Jira and Confluence
• Experience implementing or working with a Lean Portfolio Management Organization
• 7+ years' experience in managing multiple medium-to-large scale IT Infrastructure projects/programs collaborating with cross functional teams in the financial services industry
Company:
Berkley Technology Services offers networking, software development, UI/UX design, project management and IT shared services. Founded in 2001, the company is headquartered in Wilmington, USA, with a team of 201-500 employees. The company is currently Growth Stage.