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Ticketing Manager Jobs in Delaware (NOW HIRING)

Stanley's Tavern

Take Out

Wilmington, DE · On-site

$15/hr

Preferred experience in a kitchen or food service role, with a strong understanding of kitchen operations and ticketing systems. * Excellent organizational and communication skills to manage multiple ...

Apex Systems

Technical Support

Newark, DE · On-site

$36K - $46K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Prior experience with common request management ticketing systems. Technical Skills: * Proficiency in the Microsoft Office Suite (Word, Excel). * Experience with Windows 10/11 operating systems.

FABER COE & GREGG INC

Supervisor

Wilmington, DE

Manage all business aspects of assigned property * Maintain financial expectations of all units ... Ensures proper ticketing and signing of store merchandise * Executes corporate directed prices ...

LifeStance Health

IT Field Support Technician

Newark, DE · On-site

$25 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage user accounts and permissions in Active Directory, Microsoft 365, and other systems * Document all incidents, requests, and solutions in the ticketing system (e.g., ServiceNow, Jira, Zendesk ...

Focused HR Solutions

Network Engineer 1.19

Dover, DE · On-site

$65 - $77/hr

Experience performing Add/Move/Changes (MACD's) within Cisco Call Manager (CUCM) which provides ... Experience working within the Service Now ticketing system is a plus. By replying to this job ...

Bayhealth

IT Asset Management Administrator

Dover, DE · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The IT Asset Management Analyst will record and track customer requests via the IT ticketing and request management system, shared Asset Management inbox, and Monday.com. Works with new and ...

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Showing results 21-40

All JobsTicketing JobsTicketing Manager JobsTicketing Manager Jobs in Delaware

Ticketing Manager information

See Delaware salary details

$33.5K

$106.7K

$181.2K

How much do ticketing manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for ticketing manager in Delaware is $106,731.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,100.00 and $132,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a ticketing manager?

To thrive as a Ticketing Manager, you need expertise in event ticketing systems, strong organizational skills, and experience in sales or customer service, often supported by a relevant degree. Familiarity with ticketing software like Ticketmaster, CRM platforms, and point-of-sale systems is commonly required, and certifications in event management can be advantageous. Exceptional communication, problem-solving, and leadership abilities help you manage teams and handle customer inquiries or issues efficiently. These competencies are vital for ensuring smooth ticket operations, maximizing revenue, and delivering a positive experience for event attendees.

What are some common challenges ticketing managers face during high-demand events, and how can they effectively address them?

Ticketing Managers often encounter challenges such as website overloads, fraudulent ticket purchases, and coordinating last-minute changes during high-demand events. To address these issues, they work closely with IT teams to ensure ticketing platforms can handle traffic spikes, implement robust security measures like CAPTCHA and payment verification, and maintain open communication with event organizers and customer service teams. Proactive planning, staying up-to-date with ticketing software, and having clear protocols in place help Ticketing Managers mitigate disruptions and ensure a positive experience for attendees.

What is the difference between Ticketing Manager vs Ticketing Coordinator?

AspectTicketing ManagerTicketing Coordinator
CredentialsExperience in ticketing systems, industry-specific certifications often preferredSimilar credentials, often entry-level or related certifications
Work EnvironmentOversees ticketing operations, manages teams, and handles high-level planningSupports daily ticketing tasks, assists with customer inquiries, and manages ticketing software
Employer & Industry UsageUsed in entertainment, transportation, sports, and event industriesCommonly found in similar industries, supporting ticket sales and distribution
Search & Comparison IntentPeople compare for managerial roles and responsibilitiesPeople compare for entry-level or support roles in ticketing

The Ticketing Manager typically oversees the entire ticketing process, manages staff, and handles strategic planning. The Ticketing Coordinator focuses on supporting daily ticketing operations and customer service. Both roles require familiarity with ticketing systems, but the Manager has broader responsibilities and leadership duties.

What is the role of a Ticketing Manager?

A Ticketing Manager oversees the sale and distribution of event tickets, manages ticketing staff, and ensures smooth operations using ticketing software. They coordinate with event organizers, handle customer inquiries, and monitor sales performance to maximize revenue and customer satisfaction.

What are the most commonly searched types of Ticketing jobs in Delaware?

The most popular types of Ticketing jobs in Delaware are:

What job categories do people searching Ticketing Manager jobs in Delaware look for?

The top searched job categories for Ticketing Manager jobs in Delaware are:

What cities in Delaware are hiring for Ticketing Manager jobs?

Cities in Delaware with the most Ticketing Manager job openings:

Ticketing Manager jobs near you
Infographic showing various Ticketing Manager job openings in Delaware as of August 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Contract. Highlights an 70% In-person, 15% Hybrid, and 15% Remote job distribution, with an average salary of $106,731 per year, or $51.3 per hour.

Production Support Engineer

Tata Consultancy Service Limited

New Castle, DE • On-site

$90K - $105K/yr

Full-time

Re-posted 2 days ago

Job description

Must Have Technical/Functional Skills
Education: Bachelors degree in Computer Science, Information Technology, or a closely related field.
Technical Skills: Proficiency in Linux/Unix, SQL, and programming languages like Java or Python. Experience with monitoring tools (e.g., Dynatrace, Datadog) and ticketing systems (e.g., JIRA, ServiceNow) is highly valued.
Problem-Solving: Strong analytical abilities to digest complex issues under pressure in fast-paced production environments.
Communication: Excellent verbal and written communication skills to update stakeholders, business partners, and clients on system status and incident resolutions.
Roles & Responsibilities
Incident Management & Troubleshooting: Act as the first line of defense, monitoring live systems and responding to alerts, bugs, or system crashes.
Root Cause Analysis (RCA): Investigate underlying issues to identify the root cause and implement preventative measures to stop recurring problems.
Cross-Functional Collaboration: Partner with software development, QA, and infrastructure teams to deploy code fixes, patches, and major releases during maintenance windows.
System Monitoring & Optimization: Build and manage application performance monitoring solutions to guarantee system health.
Documentation: Maintain runbooks, incident tracking, and standard operating procedures (SOPs) for rapid issue resolution.
Location: Need to Work from Office all 5 days a week.
Salary Range: $90,000 to $105,000 per year

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