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Ticketing Associate Jobs in Delaware (NOW HIRING)

Under Armour

Seasonal Stock Associate

Rehoboth Beach, DE · On-site

$14.50 - $18.50/hr

Your Impact We count on our Seasonal Stock Associates to: * Process merchandise shipments ... Manage markdowns and re-ticketing, stock transfers and damaged goods * Ensure the store, the sales ...

Swoon Staffing

IT Support Tech

Wilmington, DE · On-site

$24/hr

Delivering top-notch, customer-first support to associates daily What You'll Need * High School ... using ticketing tools such as ServiceNow, Zendesk, or HPSM * 1+ year of experience with Google ...

KOHLS

Assistant Store Manager

Wilmington, DE

... and ticketing procedures are completed accurately and efficiently * Support prevention of loss by educating associates, monitoring daily store activity, maintaining product protection standards ...

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Ticketing Associate information

What are some common challenges faced by Ticketing Associates and how can they be addressed?

Ticketing Associates often encounter challenges such as handling high customer volumes, especially during peak event times, and resolving ticketing issues quickly and accurately. Staying calm under pressure and maintaining a positive attitude are crucial for providing excellent customer service. Familiarity with ticketing software and strong communication skills help resolve issues efficiently. Proactively collaborating with event staff and supervisors also ensures smooth operations and quick problem-solving.

What are Ticketing Associates?

Ticketing Associates are professionals responsible for managing ticket sales and distribution for events, venues, or transportation services. They assist customers with purchasing tickets, handle ticketing system operations, provide information about events or schedules, and resolve customer issues related to ticketing. Ticketing Associates often work at box offices, online platforms, or call centers, ensuring a smooth and efficient ticketing experience for customers. Attention to detail, customer service skills, and familiarity with ticketing software are essential for this role.

What are the key skills and qualifications needed to thrive as a Ticketing Associate, and why are they important?

To thrive as a Ticketing Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and sometimes CRM platforms is important for daily operations. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient transactions, positive guest experiences, and smooth event or venue operations.

What is the difference between Ticketing Associate vs Customer Service Representative?

AspectTicketing AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation hubs, entertainment venuesCall centers, retail, service centers
Employer & IndustryEvent management, transportation, entertainmentRetail, hospitality, customer support
Common Search & ComparisonTicketing Associate vs Customer Service Representative

While both roles involve assisting customers, Ticketing Associates primarily handle ticket sales, reservations, and access control at events or transportation hubs. Customer Service Representatives provide broader support across various industries, focusing on resolving customer inquiries and issues. The roles overlap in communication skills and some technical knowledge, but Ticketing Associates specialize in ticketing systems and event access.

What are the most commonly searched types of Ticketing jobs in Delaware? The most popular types of Ticketing jobs in Delaware are:
What are popular job titles related to Ticketing Associate jobs in Delaware? For Ticketing Associate jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Ticketing Associate jobs in Delaware look for? The top searched job categories for Ticketing Associate jobs in Delaware are:
What cities in Delaware are hiring for Ticketing Associate jobs? Cities in Delaware with the most Ticketing Associate job openings:
Ticketing Associate jobs near you
Part-Time Store Merchandising Associate

Part-Time Store Merchandising Associate

KOHLS

Middletown, DE

$15/hr

Other

Posted 25 days ago

Kohl's rating

5.8

Company rating: 5.8 out of 10

Based on 1,435 frontline employees who took The Breakroom Quiz

12th of 21 rated department stores

Job description

About the Role

In this role, you will execute sales floor merchandising, pricing and recovery and deliver excellent customer service.

What You’ll Do

  • Execute store merchandising standards following merchandise and visual guidelines for product presentation in a timely and accurate manner

  • Remerchandise and replenish salesfloor as necessary based on sell through and seasonal changes with a focus on customer experience

  • Engage customers by greeting them and offering assistance with products and services

  • Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a timely manner

  • Prevent loss by following all product protection standards

  • Support and partner with other associates on merchandising incoming product

All associate roles at Kohl’s are responsible for:

  • Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture

  • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed

  • Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues

  • Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience

  • Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)

  • Accomplishing multiple tasks within established timeframes

  • Following company policies, procedures, standards and guidelines

  • Maintaining adherence to company safety policies for the safety of all associates and customers

  • Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel

  • Other responsibilities as assigned

What Skills You Have

Required

  • Excellent customer service skills and ability to multi-task with strong attention to detail

  • Verbal/written communication and interpersonal skills

  • No retail experience required

  • Must be 16 years of age or older

  • Flexible availability, including days, nights, weekends, and holidays

Preferred

  • Client facing retail or service industry experience


Pay Starts At: $15.00

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