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Ticketing Associate Jobs in Delaware (NOW HIRING)

KOHLS

Part-Time Store Merchandising Associate

Dover, DE · On-site

$15/hr

Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a ... Support and partner with other associates on merchandising incoming product All associate roles at ...

Kohl's

Part-Time Store Merchandising Associate

Dover, DE · On-site

$15/hr

Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a ... Support and partner with other associates on merchandising incoming product All associate roles at ...

Under Armour

Seasonal Stock Associate

Rehoboth Beach, DE · On-site

$14.50 - $18.50/hr

Your Impact We count on our Seasonal Stock Associates to: * Process merchandise shipments ... Manage markdowns and re-ticketing, stock transfers and damaged goods * Ensure the store, the sales ...

Swoon Staffing

IT Support Tech

Wilmington, DE · On-site

$24/hr

Delivering top-notch, customer-first support to associates daily What You'll Need * High School ... using ticketing tools such as ServiceNow, Zendesk, or HPSM * 1+ year of experience with Google ...

KOHLS

Assistant Store Manager

Wilmington, DE · On-site

... and ticketing procedures are completed accurately and efficiently * Support prevention of loss by educating associates, monitoring daily store activity, maintaining product protection standards ...

Compucom

Desktop Tech I

New Castle, DE · On-site

$19.50 - $25/hr

... ticketing systems to track and monitor issues • Communicates with customers at all levels of ... • Associates degree preferred or equivalent experience in Computer Science or Information ...

All JobsTicketing Associate JobsTicketing Associate Jobs in Delaware

Ticketing Associate information

What are some common challenges faced by Ticketing Associates and how can they be addressed?

Ticketing Associates often encounter challenges such as handling high customer volumes, especially during peak event times, and resolving ticketing issues quickly and accurately. Staying calm under pressure and maintaining a positive attitude are crucial for providing excellent customer service. Familiarity with ticketing software and strong communication skills help resolve issues efficiently. Proactively collaborating with event staff and supervisors also ensures smooth operations and quick problem-solving.

What are Ticketing Associates?

Ticketing Associates are professionals responsible for managing ticket sales and distribution for events, venues, or transportation services. They assist customers with purchasing tickets, handle ticketing system operations, provide information about events or schedules, and resolve customer issues related to ticketing. Ticketing Associates often work at box offices, online platforms, or call centers, ensuring a smooth and efficient ticketing experience for customers. Attention to detail, customer service skills, and familiarity with ticketing software are essential for this role.

What are the key skills and qualifications needed to thrive as a Ticketing Associate, and why are they important?

To thrive as a Ticketing Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and sometimes CRM platforms is important for daily operations. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient transactions, positive guest experiences, and smooth event or venue operations.

What is the difference between Ticketing Associate vs Customer Service Representative?

AspectTicketing AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation hubs, entertainment venuesCall centers, retail, service centers
Employer & IndustryEvent management, transportation, entertainmentRetail, hospitality, customer support
Common Search & ComparisonTicketing Associate vs Customer Service Representative

While both roles involve assisting customers, Ticketing Associates primarily handle ticket sales, reservations, and access control at events or transportation hubs. Customer Service Representatives provide broader support across various industries, focusing on resolving customer inquiries and issues. The roles overlap in communication skills and some technical knowledge, but Ticketing Associates specialize in ticketing systems and event access.

What are the most commonly searched types of Ticketing jobs in Delaware? The most popular types of Ticketing jobs in Delaware are:
What are popular job titles related to Ticketing Associate jobs in Delaware? For Ticketing Associate jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Ticketing Associate jobs in Delaware look for? The top searched job categories for Ticketing Associate jobs in Delaware are:
What cities in Delaware are hiring for Ticketing Associate jobs? Cities in Delaware with the most Ticketing Associate job openings:
Ticketing Associate jobs near you
Senior Associate, Desktop Support

Senior Associate, Desktop Support

Solomon Page

Newark, DE • On-site

$57/hr

Contractor

Medical, Dental, Retirement

Posted 23 days ago

Job description

We are seeking a Senior Associate, Desktop Support to provide technical assistance to end-users, troubleshoot hardware, software, and network issues, and help maintain a reliable and efficient desktop computing environment. This role is ideal for a customer-focused IT professional with strong problem-solving skills and hands-on desktop support experience.
  • Pay rate :$50 /hr on w2 to $57/hr on w2

Responsibilities:
  • Provide technical support to end-users by troubleshooting and resolving hardware, software, and network-related issues.
  • Install, configure, and maintain desktop computers, software applications, and peripherals.
  • Respond to support requests and incidents promptly while meeting established service level agreements (SLAs).
  • Perform software installations, updates, and patch management across desktop environments.
  • Utilize ticketing systems to document incidents, requests, resolutions, and support activities.
  • Support desktop management and remote support tools to ensure efficient issue resolution.
  • Adhere to company policies, security standards, and regulatory requirements related to desktop support operations.

Required Qualifications:
  • 2-3 years of experience in a desktop support, help desk, or technical support role.
  • Strong knowledge of desktop operating systems, hardware, software, and peripheral devices.
  • Familiarity with networking concepts and protocols, including TCP/IP, DNS, DHCP, and VPN.
  • Experience using desktop management tools, remote support tools, and ticketing systems.
  • Excellent troubleshooting, analytical, and problem-solving skills.
  • Strong attention to detail and commitment to delivering high-quality customer support.
  • Understanding of ITIL best practices is preferred.
  • Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
  • Relevant IT certifications are a plus.

If you meet the required qualifications and are interested in this role, please apply today.
The Solomon Page Distinction
Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.
About Solomon Page
Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook , and LinkedIn .
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