Design and document comprehensive system architecture for detection ingestion, ticketing, and ... Compliance framework knowledge (SOC 2, ISO 27001) #LI-Remote #LI-RC1 Benefits of Working at ...
Design and document comprehensive system architecture for detection ingestion, ticketing, and ... Compliance framework knowledge (SOC 2, ISO 27001) #LI-Remote #LI-RC1 Benefits of Working at ...
Network Security Engineer
$104.40K - $142.90K/yr
Remote work requires a high level of trust in our employees, and we strictly adhere to the details ... Keep detailed records of customer interaction and problem resolution in a ticketing system
Network Security Engineer
$104.40K - $142.90K/yr
Remote work requires a high level of trust in our employees, and we strictly adhere to the details ... Keep detailed records of customer interaction and problem resolution in a ticketing system
Customer Service Specialist I - Fully Remote!
Beaverton, OR · Remote
$17.75 - $23.50/hr
Thoroughly log and document all calls, emails, and chats in our internal ticketing system * Ask ... Previous remote call center work experience a plus * Logical and reasoning mind-set to reach ...
Customer Service Specialist I - Fully Remote!
Beaverton, OR · Remote
$17.75 - $23.50/hr
Thoroughly log and document all calls, emails, and chats in our internal ticketing system * Ask ... Previous remote call center work experience a plus * Logical and reasoning mind-set to reach ...
This role is open to US Remote locations. If hired in Dublin, Ireland, the role will be hybrid ... ticketing system with rigorous commitment to service deadlines and a high customer experience
This role is open to US Remote locations. If hired in Dublin, Ireland, the role will be hybrid ... ticketing system with rigorous commitment to service deadlines and a high customer experience
Help Desk Agent
Pendleton, OR · On-site +1
$20 - $29/hr
Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is ... ticketing system. * Diagnose, troubleshoot, and resolve technical issues related to hardware ...
Help Desk Agent
Pendleton, OR · On-site +1
$20 - $29/hr
Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is ... ticketing system. * Diagnose, troubleshoot, and resolve technical issues related to hardware ...
Help Desk Agent
Pendleton, OR · On-site +1
$20 - $29/hr
Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is ... ticketing system. * Diagnose, troubleshoot, and resolve technical issues related to hardware ...
Help Desk Agent
Pendleton, OR · On-site +1
$20 - $29/hr
Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is ... ticketing system. * Diagnose, troubleshoot, and resolve technical issues related to hardware ...
Occasional exploratory functional testing and ticketing of any issues found. * Reproduce and ... Occasional (up to 10%) travel may be required based on business need. *#LI-Remote In the event that ...
Occasional exploratory functional testing and ticketing of any issues found. * Reproduce and ... Occasional (up to 10%) travel may be required based on business need. *#LI-Remote In the event that ...
Help Desk Agent
Pendleton, OR · On-site +1
$20 - $29/hr
Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is ... ticketing system. * Diagnose, troubleshoot, and resolve technical issues related to hardware ...
Help Desk Agent
Pendleton, OR · On-site +1
$20 - $29/hr
Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is ... ticketing system. * Diagnose, troubleshoot, and resolve technical issues related to hardware ...
Help Desk Agent
Pendleton, OR · On-site +1
$20 - $29/hr
Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is ... ticketing system. * Diagnose, troubleshoot, and resolve technical issues related to hardware ...
Help Desk Agent
Pendleton, OR · On-site +1
$20 - $29/hr
Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is ... ticketing system. * Diagnose, troubleshoot, and resolve technical issues related to hardware ...
Senior Tax Payroll Specialist
OR · On-site +1
$22.63 - $39.50/hr
Assess tax implications for address change , reciprocity, multi-state moves, and remote work ... Experience in ticketing systems (i.e., Fresh Service, Zendesk). * Ability to prioritize (and re ...
Senior Tax Payroll Specialist
OR · On-site +1
$22.63 - $39.50/hr
Assess tax implications for address change , reciprocity, multi-state moves, and remote work ... Experience in ticketing systems (i.e., Fresh Service, Zendesk). * Ability to prioritize (and re ...
Help Desk Agent
Pendleton, OR · On-site +1
$20 - $29/hr
Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is ... ticketing system. * Diagnose, troubleshoot, and resolve technical issues related to hardware ...
Help Desk Agent
Pendleton, OR · On-site +1
$20 - $29/hr
Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is ... ticketing system. * Diagnose, troubleshoot, and resolve technical issues related to hardware ...
Help Desk Agent
Pendleton, OR · On-site +1
$20 - $29/hr
Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is ... ticketing system. * Diagnose, troubleshoot, and resolve technical issues related to hardware ...
Help Desk Agent
Pendleton, OR · On-site +1
$20 - $29/hr
Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is ... ticketing system. * Diagnose, troubleshoot, and resolve technical issues related to hardware ...
Technical Support Representative
$37.06K - $52.94K/yr
This remote position is U.S.-based only (excluding U.S. territories) What You'll Do * Effectively ... Experience working with issue tracking/ticketing systems What sets you apart * Strong working ...
Technical Support Representative
$37.06K - $52.94K/yr
This remote position is U.S.-based only (excluding U.S. territories) What You'll Do * Effectively ... Experience working with issue tracking/ticketing systems What sets you apart * Strong working ...
IT Support Engineer
OR · Remote
$90K - $120K/yr
Familiarity with Linear, Freshservice, Jira, or similar ITSM/ticketing platforms * Experience with ... REMOTE
IT Support Engineer
OR · Remote
$90K - $120K/yr
Familiarity with Linear, Freshservice, Jira, or similar ITSM/ticketing platforms * Experience with ... REMOTE
Canada Payroll Processor
OR · Remote
Log activity into Cthe lient Manager ticketing system * Provides outstanding payroll services ... REMOTE You are encouraged to learn and share ideas when you join the OneSource Virtual team. We ...
Canada Payroll Processor
OR · Remote
Log activity into Cthe lient Manager ticketing system * Provides outstanding payroll services ... REMOTE You are encouraged to learn and share ideas when you join the OneSource Virtual team. We ...
Remote work requires a high level of trust in our employees, and we strictly adhere to the details ... Keep detailed records of customer interaction and problem resolution in a ticketing system.
Remote work requires a high level of trust in our employees, and we strictly adhere to the details ... Keep detailed records of customer interaction and problem resolution in a ticketing system.
Canada Payroll Processor
OR · Remote
Log activity into Cthe lient Manager ticketing system * Provides outstanding payroll services ... REMOTE You are encouraged to learn and share ideas when you join the OneSource Virtual team. We ...
Canada Payroll Processor
OR · Remote
Log activity into Cthe lient Manager ticketing system * Provides outstanding payroll services ... REMOTE You are encouraged to learn and share ideas when you join the OneSource Virtual team. We ...
Sr. Application Support Engineer
OR · Remote
$80K - $100K/yr
As a remote-first company, most of our positions can be remote in the US, except for key roles ... Advanced experience using JIRA or a similar ticketing system * Familiarity with Google docs
Sr. Application Support Engineer
OR · Remote
$80K - $100K/yr
As a remote-first company, most of our positions can be remote in the US, except for key roles ... Advanced experience using JIRA or a similar ticketing system * Familiarity with Google docs
Security Manager
OR · On-site +1
$100K - $130K/yr
Familiarity with security case management, playbooks, ticketing workflows, and escalation processes ... Remote
Security Manager
OR · On-site +1
$100K - $130K/yr
Familiarity with security case management, playbooks, ticketing workflows, and escalation processes ... Remote
Payroll Services Supervisor
OR · Remote
... ticketing system for fulfillment, payroll, managed payroll role, and final settlement activities ... FPC or CPP certification preferred #LI-REMOTE You are encouraged to learn and share ideas when you ...
Payroll Services Supervisor
OR · Remote
... ticketing system for fulfillment, payroll, managed payroll role, and final settlement activities ... FPC or CPP certification preferred #LI-REMOTE You are encouraged to learn and share ideas when you ...
Remote Ticketing information
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Full-time
Medical, Retirement, PTO
Posted 13 days ago
Job description
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About the Role:
We're seeking a Senior Systems Architect to lead the design and optimization of our internal MDR service delivery systems and infrastructure. You'll architect scalable distributed systems that support 10x growth and enable our service delivery team members. This role requires someone who has shipped complex distributed systems at scale-not just designed them.
What You'll Do:
Design and document comprehensive system architecture for detection ingestion, ticketing, and customer data workflows
Develop integration patterns and API strategies connecting multiple systems
Create architectural roadmaps supporting 10x growth while reducing complexity
Design workflows enabling AI agent integration for automated triage and escalation
Guide engineering teams on architectural implementation and best practices
Audit current systems, identify bottlenecks, and recommend modernization strategies
Create and maintain architectural documentation, diagrams, and runbooks
What You'll Need:
Distributed Systems
6+ years designing and shipping distributed systems in production
Proven experience debugging systems under high throughput (100k+ events/sec or equivalent)
Production experience with event streaming (Kafka, Kinesis, RabbitMQ)
Deep understanding of eventual consistency, distributed tracing, and failure modes
Security Operations Context
5+ years in security operations, MDR, MSSP, SOC, or equivalent high-volume event processing
Understanding of security data formats (SIEM, EDR, SOAR) or ability to learn quickly
Technical Skills
Strong API design expertise (REST, GraphQL, event-driven)
Database architecture experience (relational and NoSQL)
Cloud-native architecture (AWS, Azure, GCP)
Kubernetes or equivalent container orchestration in production
CI/CD pipeline design and observability architectures
Soft Skills
Excellent communication with multiple audiences
Pragmatic balance between technical excellence and shipping velocity
Strong documentation and diagramming skills
Mentoring ability
SOAR platform or security automation experience
Incident response or SOC operations background
Observability architecture experience (Datadog, Grafana)
AI/ML or agentic system architecture experience
Compliance framework knowledge (SOC 2, ISO 27001)
#LI-Remote
#LI-RC1
Benefits of Working at CrowdStrike:
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
Find out more about your rights as an applicant.
CrowdStrike participates in the E-Verify program.
Notice of E-Verify Participation
Right to Work
CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $160,000 - $250,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.For detailed information about the U.S. benefits package, please click here.
Expected Close Date of Job Posting is:07-14-2026About CrowdStrike
Sourced by ZipRecruiter
#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Sunnyvale, CA, US
Year founded
2012