Remote Operations Support Specialist Jobs in Oregon

Summary
This position is within the Department of Energy, Office of the Chief Human Capital Officer, BPA Human Resources Service Center. As a key HR Specialist, you will support senior staff in one of the core HR functional areas. Depending on your assigned team, your focus may be on recruitment and placement, benefits, classification, training, compliance, or employee/labor relations. This is a fantastic opportunity to build a broad range of HR skills in a dynamic federal environment.
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Duties
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Powering the Pacific Northwest: Be the Force Behind Our Federal Workforce!
Step into a pivotal role at the heart of the Pacific Northwest's energy future. Bonneville Power Administration (BPA) is renowned for providing an abundant, efficient, and reliable power supply, all while championing environmental stewardship. Our work powers millions of homes and businesses throughout the Pacific Northwest. To achieve this mission, we need a dedicated and talented workforce. As an Operations Support Specialist on one of our Human Resources teams, you will be a key player in hiring, developing, and supporting the incredible people who keep the lights on.
This is more than a job; it's a launchpad for your federal HR career. You will gain hands-on experience and develop a broad foundation of skills in a dynamic, supportive environment. Your work will directly impact the well-being of our employees and the success of our organization. As part of a team, you will learn one of the core functions of federal human resources from the ground up.
As an Operations Support Specialist, you will be the operational backbone of our HR team. While all roles share core responsibilities in ensuring the accuracy and integrity of our employee data, you will be assigned to a specialized team where you can deepen your expertise. Your specific duties will be focused within one of the following key HR functions:
Core Responsibilities (All Teams):

• Be a Guardian of Data Integrity: Process a wide range of personnel actions with precision, interpreting federal guidelines to apply correct processing codes and legal justifications, ensuring every detail is accurate and every employee's record is secure.

Potential Areas of Specialization:

• Recruitment and Placement: Shape our workforce by playing a direct role in attracting top talent. You'll prepare recruitment packages, draft compelling job announcements for a variety of federal roles, and ensure a smooth and compliant hiring process.
• Classification and Position Management: Master the art of organizational design by helping to determine appropriate job titles, series, and pay grades, ensuring fairness and equity across the agency.
• Benefits: Guide employees through their most important career milestones by helping them navigate federal benefits and retirement options, ensuring they have the information needed to plan for their future.
• Training and Development: Champion employee growth by helping to identify training needs, coordinating logistics for virtual and in-person courses, and providing direct support to our New Employee Orientation program.
• Employee and Labor Relations: Build critical skills by researching and analyzing information, providing recommendations on employee matters, and gaining foundational experience in awards and recognition programs.
• Compliance and Records Management: Sharpen your analytical skills by participating in HR program audits, helping to identify and resolve discrepancies to ensure our operations meet the highest federal standards.

Requirements
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Conditions of employment
In accordance with Executive Order 14170, applicants are encouraged to respond to four short, free-response, essay questions in the questionnaire. Answer to these questions is not scored or rated. Your answers will be reviewed by the hiring manager and agency leadership if you are referred for selection consideration
When you apply you will be asked a series of questions to determine your eligibility for employment and your qualification for this position specifically. You must answer all of these questions completely and truthfully.
Key Requirements:

• You must be a United States Citizen.
• This employer participates in the e-Verify program.
• Males must abide by Selective Service registration requirements.
• You will be required to report in person to the official duty location.

Qualifications
EXPERIENCE REQUIREMENTS:
GS-05:
A qualified candidate's online application and resume must demonstrate at least 3 years of progressively responsible experience, 1 year of which was equivalent to at least GS-4, that demonstrates the ability to:

• Analyze problems to identify significant factors, gather pertinent data, and recognize solutions;
• Plan and organize work; and
• Communicate effectively orally and in writing.

You may substitute education for specialized experience as follows:

• 4-year course of study leading to a bachelor's degree or a bachelor's degree.

GS-07:
A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-05) in the Federal service.
Specialized experience for this position is defined as: experience 1) applying organizational policies and procedures to process a range of personnel or administrative actions; AND 2) providing frontline support for a human resources function (e.g. staffing, benefits administration, employee records, employee/labor relations, etc.) and responding to routine inquiries from employees, managers, or customers.
You may substitute education for specialized experience as follows:

• One year of graduate-level education, or superior academic achievement (S.A.A.) gained in a bachelor degree curriculum that is qualifying for the position to be filled (based on class standing, grade-point average, or honor society membership). See the following link for more information: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=app -OR-
• Combination of education and experience as described above. Less than one year of specialized experience may be combined with completed graduate education.

"Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You must meet all qualifications and eligibility requirements by the closing date of this announcement.
Education
If substituting education for specialized experience you must submit proof of your qualifying education. Education must be obtained from an accredited institution recognized by the U.S. Department of Education. See Department of Education Accreditation Search to verify school accreditation.
Foreign education must be reviewed by an organization recognized by the U.S. Department of Education. For special instructions pertaining to foreign education and a list of organizations that can evaluate foreign education, see the Department of Education website.DO NOT email or mail in any of your application documents. Documents will not be accepted outside of the online application system.
Failure to provide college transcripts may result in a rating of 'Ineligible'.
Additional information

• This job opportunity announcement may be used to fill additional similar vacancies across DOE

EEO Policy: USAJOBS Help Center | Equal employment opportunity policy
Reasonable Accommodation Policy: Employees or applicants may request Reasonable Accommodation (RA) for assistance, when applying or competing for a job or performing a job due to their medical condition or to exercise their religious beliefs. If you need reasonable accommodation in the application or selection process, please contact the Staffing Specialist listed on this vacancy announcement. USAJOBS Help Center | Reasonable accommodation policy
Reasonable Accommodation for USAHire: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here.
Veterans Information: USAJOBS Help Center - Veterans
Veterans and persons with disabilities are encouraged to apply.
Telework: https://www.opm.gov/telework/
Selective Service Registration: http://www.sss.gov/ - Who must register: https://www.sss.gov/faq/#who-needs-to-register
Hiring incentives may be authorized for a highly qualified candidate based on budget availability and in accordance with federal regulations.
BPA strives to ensure a safe and positive work environment.
We also understand the importance of work/life balance and offer a variety of programs and policies designed to create more flexible, responsive work environments supportive of commitments to community, home and family members. BPA also supports employees' overall wellness through its Be Well program, which helps employees adopt healthier lifestyles and feel better about their work/life balance. The program supports five key areas of life: career, community, financial, physical and social.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.