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Customer Support Remote Overnight Jobs in Oregon

Pager Health

Nurse Navigator - Remote (Overnight)

OR · On-site +1

$35 - $37/hr

This position is for a full -time, remote Registered Nurse who is willing to think creatively and ... Provide exceptional customer service and virtual care by communicating with patients via live ...

Lone Wolf Technologies

Customer Support Representative

OR · On-site +1

$26 - $28.50/hr

As a Customer Support Representative, you will provide technical support and troubleshooting for ... Knowledge of Remote Desktop is an asset * Chat support experience is a plus * Knowledge of Lone ...

Web Hosting Northwest

$16 - $21.75/hr

The Customer Service Representative is a key member of our team and is responsible for providing exceptional customer service in fielding inbound questions, inquiries and/or information. This ...

ClickHouse

Senior Technical Customer Support Engineer

OR · On-site +1

We are seeking a Senior Technical Customer Support Engineer to join our global Support Engineering ... Strong communication skills and the ability to work fully remote with reliable connectivity * A ...

Obsidian Security

Senior Support Engineer

OR · On-site +1

Global Services & Delivery Location: [Remote / Hybrid - specify] Reports to: Head of Customer Support About the role Obsidian Security protects organizations against threats across their SaaS and ...

HB Travels

Member Services Agent - Remote

Medford, OR · Remote

$30K - $70K/yr

Maintain accurate records of customer communications * Coordinate with providers and support ... Remote Environment: Provide customer support from a remote setting * Flexible Scheduling: Organize ...

Harness

Customer Engineer I

OR · On-site +1

$75K - $80K/yr

... Customer Engineering team ... This is a remote role that combines community-level front-end support with a highly technical DevOp ...

HB Travels

Member Services Agent - Remote

Medford, OR · Remote

$15.75 - $21/hr

Maintain accurate records of customer communications * Coordinate with providers and support ... Remote Environment: Provide customer support from a remote setting * Flexible Scheduling: Organize ...

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Customer Support Remote Overnight information

What does a customer support remote overnight do?

A Customer Support Remote Overnight job involves assisting customers with their inquiries, issues, or concerns outside of regular business hours, typically during the night. These roles are usually performed from home, using online communication tools like chat, email, or phone calls to provide support. Typical responsibilities include troubleshooting problems, processing orders or returns, and ensuring customer satisfaction while adhering to company policies. Working overnight often requires strong self-motivation and the ability to handle issues independently. This position is ideal for those who prefer or require a non-traditional work schedule.

What are some common challenges faced by remote overnight customer support representatives, and how can they be managed?

Working as a remote overnight customer support representative often involves managing fatigue, maintaining motivation during quieter hours, and handling issues independently when fewer colleagues or supervisors are available. To succeed, it's important to establish a consistent sleep schedule, create a dedicated and distraction-free workspace, and proactively communicate with your team during handovers or via collaboration tools. Many companies also provide resources and training to help employees manage these challenges, so don't hesitate to take advantage of these supports.

What are the key skills and qualifications needed to thrive as a customer support remote overnight, and why are they important?

To thrive as a Customer Support Remote Overnight agent, you need strong communication skills, problem-solving abilities, and prior experience in customer service or a related field. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic troubleshooting tools is typically required. Patience, emotional resilience, and the ability to work independently are standout soft skills for this role. These competencies ensure efficient resolution of customer issues and maintain high service standards during off-peak hours when support resources may be limited.

What is the difference between Customer Support Remote Overnight vs Customer Service Representative?

AspectCustomer Support Remote OvernightCustomer Service Representative
Work HoursOvernight shifts, typically late evening to early morningRegular daytime hours, standard business hours
Work EnvironmentRemote, home-based with night shift schedulingRemote or on-site, usually daytime shifts
Required SkillsCustomer support skills, night shift adaptability, basic technical knowledgeCustomer interaction skills, communication, problem-solving
CertificationsOften no specific certifications required, but customer support experience helpsSimilar, often no formal certifications needed

Customer Support Remote Overnight roles focus on providing support during night hours, often requiring night shift adaptability. Customer Service Representatives typically work during regular hours, handling customer inquiries during the day. Both roles involve customer interaction but differ mainly in scheduling and shift timing.

What are popular job titles related to Customer Support Remote Overnight jobs in Oregon?

For Customer Support Remote Overnight jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Customer Support Remote Overnight jobs in Oregon look for?

The top searched job categories for Customer Support Remote Overnight jobs in Oregon are:

What cities in Oregon are hiring for Customer Support Remote Overnight jobs?

Cities in Oregon with the most Customer Support Remote Overnight job openings:

Customer Support Remote Overnight jobs near you
Infographic showing various Customer Support Remote Overnight job openings in Oregon as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Nurse Navigator - Remote (Overnight)

Pager Health

OR • On-site, Remote

$35 - $37/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

This position is for a full-time, remote Registered Nurse who is willing to think creatively and utilize their clinical skills in the field of Telehealth! We are seeking motivated Registered Nurses with 2+ years of clinical hospital experience to work in Pager Health's Command Center. 

The shift for this role is overnight (10:45pm - 9:45am Eastern Time). 4 days a week (rotating days). Every other weekend required.   

An active compact unencumbered RN license is required for this position. We have a variety of shifts available, which will be determined during the interview process.  Working every other weekend is required.   

The core objective of the Triage RN, Nurse Navigator is to use technology to build trust and triage patients to the right care at the right time while providing an exceptional virtual care experience through empathic communication. 

Responsibilities for the Triage RN, Nurse Navigator: 

  • Provide exceptional customer service and virtual care by communicating with patients via live messaging, video, phone, and/or email 
  • Document within EMR 
  • Follow and apply clinically validated triage protocols 
  • Ensure the highest quality customer service for patients and providers 
  • Complete basic nursing responsibilities, outpatient testing, medications, etc. 
  • Troubleshoot technology with patients 
  • Work to ensure a seamless patient call center experience 
  • Coordinate lab orders, prescription orders, radiology tests, and any aspect of patient care 
  • Work on projects that will optimize operational efficiency and improve the patient's telemedicine experience 
  • Assist in identifying technology needs that improve patient experience 
  • Additional projects as assigned 

Candidate Profile for the Triage RN, Nurse Navigator: 

  • 2+ years of clinical hospital experience; within the ICU or ER highly preferred 
  • An active compact unencumbered RN license 
  • Minimum of Associates Degree in Nursing (ADN)
  • Bilingual and able to communicate in both English and Spanish is a major plus
  • Ability to give and receive actionable feedback
  • Passionate about patient care and triage
  • Enjoy helping others
  • Ability to use critical thinking when presented with new and challenging situations
  • Relish solving problems, seeking out answers, and trying new things
  • Kind, empathetic and possess a strong social perceptiveness
  • Positive, energetic, and fun! 
  • Outstanding multitasking skills
  • Enthusiasm and savviness for new technology
  • Mastery of oral and written language along with strong typing skills
  • Ability to assess and communicate with patients via a text-based platform
  • Flexible and fast learner, comfortable in a fast-paced and changing environment
  • Eager to challenge the status quo of traditional healthcare
  • Detail oriented and an organized self-starter with outstanding interpersonal skills

For Colorado, Nevada, and New York-based employment: In accordance with the Pay Transparency laws the pay range for this position is $35.00 - $37.00 per hour plus shift differentials. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location. The range listed only applies to Colorado, Nevada, and New York. 

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