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Remote Salesforce Support Jobs in Oregon (NOW HIRING)

Salesforce Engineer

OR · On-site +1

$52 - $69/hr

Dynamic Solutions Technology, LLC (DST) is seeking a full-time Salesforce Engineer to support a ... This is a FULLY REMOTE EXEMPT position. MUST BE U.S. CITIZEN/NON-DUAL CITIZENSHIP Duties and ...

Salesforce Engineer

OR · On-site +1

$52 - $69/hr

Dynamic Solutions Technology, LLC (DST) is seeking a full-time Salesforce Engineer to support a ... This is a FULLY REMOTE EXEMPT position. MUST BE A U.S. CITIZEN/NON-DUAL CITIZENSHIP Duties and ...

Engineering Manager, Salesforce

Portland, OR · On-site +1

$58.75 - $78/hr

Portland, OR or Remote United States About Vacatia Vacatia is building the future of vacation ... Serve as an escalation point for incidents and support blameless postmortems and continuous ...

Engineering Manager, Salesforce

Portland, OR · On-site +1

$58.75 - $78/hr

Portland, OR or Remote United States About Vacatia Vacatia is building the future of vacation ... Serve as an escalation point for incidents and support blameless postmortems and continuous ...

$58.75 - $78/hr

Portland, OR or Remote United States About Vacatia Vacatia is building the future of vacation ... Serve as an escalation point for incidents and support blameless postmortems and continuous ...

Engineering Manager, Salesforce

Portland, OR · On-site +1

$58.75 - $78/hr

Portland, OR or Remote - United States About Vacatia Vacatia is building the future of vacation ... Serve as an escalation point for incidents and support blameless postmortems and continuous ...

Salesforce Technical Architect

OR · On-site +1

$69 - $85.50/hr

Job Purpose As a Salesforce Technical Architect, you will lead high-performance, feature-driven ... remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every ...

Salesforce Senior Consultant

OR · On-site +1

$125K - $153K/yr

Job Purpose As a Salesforce Senior Consultant, you will be instrumental in designing and ... remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every ...

B2B Commerce Architect, Salesforce

OR · On-site +1

$69 - $85.50/hr

Job Purpose As a Salesforce B2B Commerce Architect, you will lead high-performance project teams in ... remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every ...

Remote (United States) Other Considerations: U.S. Citizen or Permanent Resident required with the ... LTS is seeking a detail-oriented Salesforce Release Engineer to join our team and support a program ...

Deal Desk Analyst

OR · On-site +1

$127K/yr

*This is a remote position that must be based in the Pacific time zone.* The Role We're hiring a ... Maintain deal hygiene and accurate opportunity and quote data in Salesforce. * Support the close.

Shape the future of Salesforce-powered commerce. At Astound Digital, we're looking for a Sales ... Remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every ...

Experience with Sales and Revenue Management Tools (e.g., Salesforce.com, etc.). * Ability to work ... Remote Sales Support Sales Incentive Plan with a 15% annual target, subject to the terms of the ...

Manager, Remote Sales Support

OR · On-site +1

$70K - $80K/yr

Experience with Sales and Revenue Management Tools (e.g., Salesforce.com, etc.). * Ability to work ... Remote Sales Support Sales Incentive Plan with a 15% annual target, subject to the terms of the ...

... activity and pipeline in Salesforce. * Support the Field Manager in planning and hosting ... Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position.

Experience using a CRM, preferably HubSpot or Salesforce. Nice-to-Have: * Experience working ... Prior success in a remote work environment. * Direct SaaS or startup experience. * Highly polished ...

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Remote Salesforce Support information

What is Remote Salesforce Support?

Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.

What are the key skills and qualifications needed to thrive as a remote Salesforce Support professional, and why are they important?

To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.

What are some common challenges faced by professionals in a remote Salesforce Support role, and how can they be addressed?

Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.

What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?

AspectRemote Salesforce SupportRemote Salesforce Administrator
CertificationsSalesforce Support certifications, basic admin skillsSalesforce Admin Certification, advanced admin skills
Work EnvironmentCustomer support, troubleshooting, issue resolutionSystem configuration, user management, process automation
Employer & Industry UsageCustomer service teams, CRM support providersInternal companies, CRM management teams
Common Search/ComparisonYesYes

Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.

What are the most commonly searched types of Salesforce Support jobs in Oregon?

The most popular types of Salesforce Support jobs in Oregon are:

What cities in Oregon are hiring for Remote Salesforce Support jobs?

Cities in Oregon with the most Remote Salesforce Support job openings:

$52 - $69/hr

Full-time

Re-posted 7 days ago


Job description

Dynamic Solutions Technology, LLC (DST) is seeking a full-time Salesforce Engineer to support a government client. The candidate must be able to work independently and with a team. This position requires a broad mix of technical and business acumen coupled with excellent communication skills. This is a FULLY REMOTE EXEMPT position.
MUST BE U.S. CITIZEN/NON-DUAL CITIZENSHIP
Duties and Responsibilities:
  • Utilize best practices to perform enhancements as needed to the Salesforce.com platform.
  • Hands-on participation in producing tangible deliverables (e.g., requirements specification, design deliverables).
  • Collaborate with team members on custom software/integrations and system testing.
  • Lead customer-driven solutions utilizing strong technical design skills and strong working relationships with internal groups.
  • Guide users in formulating requirements, advise on alternatives and on the implications of new or revised processing analysis.
  • Develop, document, and enforce application standards and procedures.

Education and Years of Experience:
  • Bachelor's degree in information technology, computer science, software engineering, or related technical or functional discipline.
  • 5+ years of experience in software development.
  • 3+ years of experience implementing Salesforce solutions (Apex, Visualforce, Lightning Component Framework).
  • 2+ year of full enterprise Software Development Life Cycle (SDLC) delivery, including end-to-end planning, design, development, testing, and deployment.

Required and Desired Skills/Certifications:
  • Experience with Service Oriented Design Principals (SOA), Web Services (e.g., REST, SOAP, JSON, XML), core web technologies ((e.g., HTML5, JavaScript).
  • Demonstrated experience and knowledge of relational databases and data modeling.
  • Excellent oral and written communications.
  • Superior analytical and problem-solving abilities.
  • Demonstrated ability to build trusted advisor relationships with clients.

Additional Requirements:
  • Successful completion of a Fingerprint background investigation.
  • Salesforce Certified Platform Developer I or II

Min Citizenship Status Required: Must be a U.S. Citizen
Physical Requirements: No physical requirements needed for this position