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Remote Salesforce Support Jobs in Oregon (NOW HIRING)

LTS

Salesforce Platform Architect

OR · On-site +1

$121K - $137K/yr

Remote (U.S.) Pay Range: $121,100 - $137,900 Other Considerations: U.S. Citizen or Permanent ... The candidate will support the Salesforce Center of Excellence as part of the new U.S. Department ...

Versapay

Salesforce Developer

OR · On-site +1

$55.50 - $73.50/hr

We are a remote-first organization across the U.S. and Canada. Our teams operate with a high degree ... Support the workflows behind merchant onboarding, transaction processing enablement, and customer ...

Vacatia

Engineering Manager, Salesforce

Portland, OR · On-site +1

$58.75 - $78/hr

Portland, OR or Remote United States About Vacatia Vacatia is building the future of vacation ... Serve as an escalation point for incidents and support blameless postmortems and continuous ...

Vacatia

$58.75 - $78/hr

Portland, OR or Remote United States About Vacatia Vacatia is building the future of vacation ... Serve as an escalation point for incidents and support blameless postmortems and continuous ...

Vacatia

Engineering Manager, Salesforce

Portland, OR · On-site +1

$58.75 - $78/hr

Portland, OR or Remote - United States About Vacatia Vacatia is building the future of vacation ... Serve as an escalation point for incidents and support blameless postmortems and continuous ...

Vacatia

Engineering Manager, Salesforce

Portland, OR · On-site +1

$58.75 - $78/hr

Portland, OR or Remote United States About Vacatia Vacatia is building the future of vacation ... Serve as an escalation point for incidents and support blameless postmortems and continuous ...

Global Career Website

B2B Commerce Architect, Salesforce

OR · On-site +1

$69 - $85.50/hr

Job Purpose As a Salesforce B2B Commerce Architect, you will lead high-performance project teams in ... remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every ...

LTS

Salesforce Release Engineer

OR · On-site +1

Remote (United States) Other Considerations: U.S. Citizen or Permanent Resident required with the ... LTS is seeking a detail-oriented Salesforce Release Engineer to join our team and support a program ...

Tines

Deal Desk Analyst

OR · On-site +1

$127K/yr

*This is a remote position that must be based in the Pacific time zone.* The Role We're hiring a ... Maintain deal hygiene and accurate opportunity and quote data in Salesforce. * Support the close.

Wyndham Hotels & Resorts

Manager, Remote Sales Support

OR · On-site +1

$70K - $80K/yr

Experience with Sales and Revenue Management Tools (e.g., Salesforce.com, etc.). * Ability to work ... Remote Sales Support Sales Incentive Plan with a 15% annual target, subject to the terms of the ...

Wyndham Hotels & Resorts

Manager, Remote Sales Support

$70K - $80K/yr

Experience with Sales and Revenue Management Tools (e.g., Salesforce.com, etc.). * Ability to work ... Remote Sales Support Sales Incentive Plan with a 15% annual target, subject to the terms of the ...

Lone Wolf Technologies

Customer Support Representative

OR · On-site +1

$26 - $28.50/hr

Experience with Salesforce, Zendesk, Intercom, or a similar ticketing system preferred * Knowledge of Remote Desktop is an asset * Chat support experience is a plus * Knowledge of Lone Wolf ...

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All JobsSalesforce Support JobsRemote Salesforce Support JobsRemote Salesforce Support Jobs in Oregon

Remote Salesforce Support information

What is Remote Salesforce Support?

Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.

What are the key skills and qualifications needed to thrive as a remote Salesforce Support professional, and why are they important?

To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.

What are some common challenges faced by professionals in a remote Salesforce Support role, and how can they be addressed?

Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.

What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?

AspectRemote Salesforce SupportRemote Salesforce Administrator
CertificationsSalesforce Support certifications, basic admin skillsSalesforce Admin Certification, advanced admin skills
Work EnvironmentCustomer support, troubleshooting, issue resolutionSystem configuration, user management, process automation
Employer & Industry UsageCustomer service teams, CRM support providersInternal companies, CRM management teams
Common Search/ComparisonYesYes

Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.

What are the most commonly searched types of Salesforce Support jobs in Oregon?

The most popular types of Salesforce Support jobs in Oregon are:

What are popular job titles related to Remote Salesforce Support jobs in Oregon?

For Remote Salesforce Support jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Remote Salesforce Support jobs in Oregon look for?

The top searched job categories for Remote Salesforce Support jobs in Oregon are:

What cities in Oregon are hiring for Remote Salesforce Support jobs?

Cities in Oregon with the most Remote Salesforce Support job openings:

Remote Salesforce Support jobs near you

Salesforce Platform Architect

OR • On-site, Remote

LTS
See more jobs at LTSexternal

$121K - $137K/yr

Full-time

Posted 9 days ago

Job description

Location: Remote (U.S.)

Pay Range: $121,100 - $137,900

Other Considerations: U.S. Citizen or Permanent Resident required with the ability to obtain a Public Trust

LTS is seeking a Salesforce Platform Architect with a deep understanding of Salesforce architecture and best practices, as well as extensive experience in enterprise-level Salesforce implementations, to support a program with the Department of Veterans Affairs. This role requires strong leadership, technical expertise, and the ability to collaborate with cross-functional teams to drive business transformation initiatives. The candidate will support the Salesforce Center of Excellence as part of the new U.S. Department of Veterans Affairs (VA) OMEGA Contract.

What You'll Do:

  • Design and implement scalable Salesforce architecture solutions aligned with VA OMEGA program requirements
  • Lead technical design sessions and provide architectural guidance across Salesforce platforms
  • Collaborate with cross-functional teams to drive business transformation initiatives
  • Define and enforce Salesforce development standards, best practices, and governance policies
  • Evaluate and recommend integration patterns and middleware solutions
  • Oversee data modeling, security architecture, and platform performance optimization
  • Mentor and provide technical leadership to development teams
  • Communicate architectural decisions and technical strategies to both technical and non-technical stakeholders
  • Work effectively and efficiently in a remote work environment

What We're Looking For:

  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • 8+ years of experience in Salesforce architecture, development, and implementation
  • Extensive experience with Salesforce Sales Cloud, Service Cloud, Experience Cloud, and platform capabilities
  • Strong expertise in Apex, Lightning Components, Visualforce, and Salesforce APIs
  • Experience with data modeling, integration patterns, and middleware solutions such as MuleSoft
  • Familiarity with DevOps practices, CodeScan, CI/CD pipelines, and automated testing in Salesforce environments
  • Lead rigorous code reviews and PR evaluations to enforce high standards of system architecture, security, and performance
  • Excellent problem-solving skills and ability to design scalable, maintainable, and high-performing solutions
  • Strong communication and leadership skills, with the ability to work effectively with both technical and non-technical stakeholders
  • Excellent verbal and written communication skills

Nice to Have:

  • Salesforce certifications such as Salesforce Certified Technical Architect (CTA), Application Architect, or System Architect
  • Experience in large-scale enterprise implementations of Salesforce. Knowledge of AI/ML capabilities within the Salesforce ecosystem
  • Experience with Agile methodologies and project management tools

What's in it for you?

  • The opportunity to support high visibility federal missions in IT and healthcare
  • A culture that values innovation, growth, collaboration, and quality
  • Access to cutting-edge tools and technologies
  • Comprehensive benefits for you and your family
  • A career path that rewards ambition and performance

If you're ready to push boundaries, sharpen your skills, and join a team that is passionate about building what's next, we'd love to meet you. Apply today and let's build a future together!

Apply