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Remote Salesforce Support Jobs in Oregon (NOW HIRING)

The Greenbrier Companies

Salesforce Developer

Lake Oswego, OR · On-site +1

$57 - $75.50/hr

We structure our business to support teams that deliver innovative solutions for our customers ... Ability to work on-site at our Lake Oswego, Oregon office; remote work from other locations may be ...

DMI

Salesforce Architect

$177K - $190K/yr

The candidate will be responsible for the solution design, development, and support of Salesforce ... Remote, US Minimum Salary Rate$177,088.00Median Salary Rate$190,663.00Working at DMI DMI is a ...

Global Career Website

Salesforce Technical Architect

OR · On-site +1

$69 - $85.50/hr

Job Purpose As a Salesforce Technical Architect, you will lead high-performance, feature-driven ... remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every ...

Global Career Website

Salesforce Senior Consultant

OR · On-site +1

$125K - $153K/yr

Job Purpose As a Salesforce Senior Consultant, you will be instrumental in designing and ... remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every ...

Global Career Website

Salesforce B2B Commerce Architect

OR · On-site +1

$69 - $85.50/hr

Job Purpose As a Salesforce B2B Commerce Architect, you will lead high-performance project teams in ... remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every ...

Versapay

Salesforce Administrator

OR · Remote

$90K - $100K/yr

We are a remote first organization across the U.S. and Canada. Our teams operate with a high degree ... Experience supporting Salesforce integrations (custom and/or managed packages) * Strong systems ...

Tines

Deal Desk Analyst

OR · Remote

$140K/yr

*This is a remote position that must be based in the United States in the Eastern or Central time ... Maintain deal hygiene and accurate opportunity and quote data in Salesforce. * Support the close.

HealthEdge

Salesforce Administrator

Support platform health: data integrity, security, integrations and the day-to-day responsiveness ... Remote, US Type of Employment: Full-time, permanent FLSA Classification (USA Only): Exempt Work ...

Wyndham Hotels & Resorts

Manager, Remote Sales Support

$70K - $80K/yr

Experience with Sales and Revenue Management Tools (e.g., Salesforce.com, etc.). * Ability to work ... Remote Sales Support Sales Incentive Plan with a 15% annual target, subject to the terms of the ...

Wyndham Hotels & Resorts

Manager, Remote Sales Support

OR · Remote

$70K - $80K/yr

Experience with Sales and Revenue Management Tools (e.g., Salesforce.com, etc.). * Ability to work ... Remote Sales Support Sales Incentive Plan with a 15% annual target, subject to the terms of the ...

Wyndham Hotels & Resorts

Manager, Remote Sales Support

OR · On-site +1

$70K - $80K/yr

Experience with Sales and Revenue Management Tools (e.g., Salesforce.com, etc.). * Ability to work ... Remote Sales Support Sales Incentive Plan with a 15% annual target, subject to the terms of the ...

Global Career Website

Account Executive, Salesforce

OR · On-site +1

Shape the future of Salesforce-powered commerce. At Astound Digital, we're looking for a Sales ... Remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every ...

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Remote Salesforce Support information

What is Remote Salesforce Support?

Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.

What are some common challenges faced by professionals in a Remote Salesforce Support role, and how can they be addressed?

Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.

What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?

AspectRemote Salesforce SupportRemote Salesforce Administrator
CertificationsSalesforce Support certifications, basic admin skillsSalesforce Admin Certification, advanced admin skills
Work EnvironmentCustomer support, troubleshooting, issue resolutionSystem configuration, user management, process automation
Employer & Industry UsageCustomer service teams, CRM support providersInternal companies, CRM management teams
Common Search/ComparisonYesYes

Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.

What are the key skills and qualifications needed to thrive as a Remote Salesforce Support professional, and why are they important?

To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.
What are the most commonly searched types of Salesforce Support jobs in Oregon? The most popular types of Salesforce Support jobs in Oregon are:
What are popular job titles related to Remote Salesforce Support jobs in Oregon? For Remote Salesforce Support jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Remote Salesforce Support jobs in Oregon look for? The top searched job categories for Remote Salesforce Support jobs in Oregon are:
What cities in Oregon are hiring for Remote Salesforce Support jobs? Cities in Oregon with the most Remote Salesforce Support job openings:
Remote Salesforce Support jobs near you
Salesforce Developer

Salesforce Developer

The Greenbrier Companies

Lake Oswego, OR • On-site, Remote

$57 - $75.50/hr

Full-time

Posted 7 days ago

Job description

At Greenbrier, we do the hard work that matters. The Greenbrier Companies (NYSE:GBX) is powering the movement of products around the world as a leading designer, manufacturer and supplier of freight rail transportation equipment and services.
Greenbrier's heritage of hard work and industrial innovation is celebrated at every level of our organization. We structure our business to support teams that deliver innovative solutions for our customers while positively impacting the world around us.
Greenbrier's success begins with people. We believe in supporting our global workforce through our unwavering attention to Safety, Quality, Respect for People and Customer Satisfaction. Our Inclusion, Diversity, Engagement, Access and Leadership (IDEAL) commitment is rooted in these values, which lead to a culture where employees are engaged and feel good about coming to work every day.
Summary
The Salesforce Developer will design, develop, test, and deploy scalable Salesforce solutions that support business processes and drive operational efficiency. The Salesforce Developer will be knowledgeable with Salesforce platform development, integrations, customization, and best practices, and will collaborate closely with business stakeholders, administrators, and technical teams.
Duties and Responsibilities
To perform this job successfully an individual must be able to perform the following essential duties satisfactorily. Other duties may be assigned to address business needs and changing business practices.
  • Design, develop, and maintain custom Salesforce applications and enhancements.
  • Build and customize Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, Flows, and Salesforce APIs.
  • Develop integrations between Salesforce and external systems using Mulesoft.
  • Collaborate with business analysts, administrators, and stakeholders to gather and refine requirements.
  • Create and maintain custom objects, fields, workflows, validation rules, reports, and dashboards.
  • Perform code reviews and ensure adherence to Salesforce development best practices.
  • Troubleshoot and resolve production issues, performance bottlenecks, and data integrity concerns.
  • Participate in release management, deployment planning, and environment strategy.
  • Develop unit tests and maintain code coverage according to Salesforce standards.
  • Document technical designs, development processes, and system configurations.
  • Stay current with Salesforce platform updates and emerging technologies.
  • Deliver high-quality Salesforce solutions on time and within scope.
  • Maintain system reliability, performance, and security.
  • Improve business process efficiency through automation and customization.
  • Reduce technical debt and support scalable platform growth.
  • Ensure compliance with Salesforce development standards and governance.

Qualifications
The following generally describes requirements to successfully perform the assigned duties.
Minimum Qualifications
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or related field (or equivalent experience).
  • 3+ years of Salesforce development experience.
  • Strong proficiency in Apex, Lightning Web Components (LWC), SOQL/SOSL, Salesforce Flow, Visualforce, Salesforce APIs
  • Experience with Salesforce Sales Cloud and Service Cloud.
  • Knowledge of Salesforce security model, sharing rules, profiles, roles, and permission sets.
  • Experience with source control systems such as Git.
  • Familiarity with Agile development methodologies.
  • Strong problem-solving and communication skills.

Technical Skills
  • Salesforce Platform Development
  • Apex Programming
  • Lightning Web Components (LWC)
  • Visualforce
  • Salesforce Flow
  • REST/SOAP APIs and Mulesoft
  • Integration Development
  • Git & Version Control
  • SQL/SOQL
  • Agile/Scrum Methodologies

Preferred Qualifications
  • Salesforce Platform Developer I certification.
  • Salesforce Platform Developer II certification.
  • Experience with: Experience Cloud, Marketing Cloud, CPQ, MuleSoft
  • Azure DevOps
  • Knowledge of CI/CD practices.
  • Experience working in enterprise-scale Salesforce environments.
  • Ability to work on-site at our Lake Oswego, Oregon office; remote work from other locations may be considered based on business needs.

Work Environment and Physical Requirements
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Work is performed in both office and manufacturing/industrial environments. Position may require walking production floors, climbing stairs, wearing personal protective equipment (PPE), and occasional lifting up to 25 pounds.

Physical Activities and Requirements
Frequency Key
Not Applicable: Activity is not applicable to this occupation
Occasionally: Occupation requires this activity up to 33% of the time (0- 2.5+ hours/day)
Frequently: Occupation requires this activity from 33% - 66% of the time (2.5- 5.5+ hours/day)
Constantly: Occupation requires this activity more than 66% of the time (5.5+ hours/day)
Working Postures
  • Sit: Frequently
  • Stand: Occasionally
  • Walk: Occasionally
  • Bend: Not Applicable
  • Kneel/Squat: Not Applicable
  • Crawl: Not Applicable
  • Climb: Not Applicable
  • Reach Forward: Occasionally
  • Reach Upward: Not Applicable
  • Handling/Fingering: Frequently

Lift / Carry Requirements
  • 5-10 lbs: Not Applicable
  • 10-25 lbs: Not Applicable
  • 25-50 lbs: Not Applicable
  • 50-75 lbs: Not Applicable
  • 75+ lbs: Not Applicable

Push / Pull Requirements
  • Up to 10 lbs: Not Applicable
  • 10-25 lbs: Not Applicable
  • 25-50 lbs: Not Applicable
  • 50-75 lbs: Not Applicable
  • 75+ lbs: Not Applicable

EOE including Vet/Disability
Click here for more information: Know Your Rights
Greenbrier makes reasonable accommodations in the application and hiring process for individuals with known disabilities, unless providing accommodation would result in an undue hardship. Any applicant believing that he or she may need reasonable accommodation for any part of the application and hiring process should contact Greenbrier Human Resources at careers@gbrx.com or call us at 503-684-7000.
Email communication from The Greenbrier Companies (Greenbrier) will always come from a corporate email address that ends in @gbrx.com or from our applicant tracking system, iCIMS, after you have created a secure account and submitted your application. During the application process, you will create a secure account in our secure applicant tracking site that ends with "-gbrx.icims.com". In this portal, we will ask you to provide your contact information, past employment history, education history and other job-related information.

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