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Remote Salesforce Support Jobs in Oregon (NOW HIRING)

(ISC)2

Sr. Salesforce Developer

$55.50 - $73.50/hr

Participate in a fully remote software engineering team operating under Scrum and Agile principles. * Design and develop custom Salesforce solutions with a strong emphasis on supporting and ...

Career Opportunities | (ISC)²

Sr. Salesforce Developer

$55.50 - $73.50/hr

Participate in a fully remote software engineering team operating under Scrum and Agile principles. * Design and develop custom Salesforce solutions with a strong emphasis on supporting and ...

Global Career Website

Salesforce Technical Architect

OR · On-site +1

$69 - $85.50/hr

Job Purpose As a Salesforce Technical Architect, you will lead high-performance, feature-driven ... remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every ...

Global Career Website

Salesforce Senior Consultant

OR · On-site +1

$125K - $153K/yr

Job Purpose As a Salesforce Senior Consultant, you will be instrumental in designing and ... remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every ...

Global Career Website

Salesforce B2B Commerce Architect

OR · On-site +1

$69 - $85.50/hr

Job Purpose As a Salesforce B2B Commerce Architect, you will lead high-performance project teams in ... remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every ...

Webflow

Senior Salesforce Administrator

OR · Remote

Remote-first (United States; BC & ON, Canada) * Full-time * Permanent * Exempt * The cash ... Support our GTM teams with training, enablement, and clear answers when things break * Participate ...

Wyndham Hotels & Resorts

Manager, Remote Sales Support

OR · On-site +1

$70K - $80K/yr

Experience with Sales and Revenue Management Tools (e.g., Salesforce.com, etc.). * Ability to work ... Remote Sales Support Sales Incentive Plan with a 15% annual target, subject to the terms of the ...

Wyndham Hotels & Resorts

Manager, Remote Sales Support

OR · Remote

$70K - $80K/yr

Experience with Sales and Revenue Management Tools (e.g., Salesforce.com, etc.). * Ability to work ... Remote Sales Support Sales Incentive Plan with a 15% annual target, subject to the terms of the ...

Wyndham Hotels & Resorts

Manager, Remote Sales Support

$70K - $80K/yr

Experience with Sales and Revenue Management Tools (e.g., Salesforce.com, etc.). * Ability to work ... Remote Sales Support Sales Incentive Plan with a 15% annual target, subject to the terms of the ...

Egnyte

Sr. Salesforce Billing Administrator

$125K - $135K/yr

SR SALESFORCE BILLING ADMINISTRATOR REMOTE US; RALEIGH, NC; MOUNTAIN VIEW, CA; DRAPER, UT EGNYTE ... Be able to support all basic administrative functions including user account maintenance, reports ...

Xtium

Sales Support Specialist

OR · On-site +1

$24 - $31.25/hr

Experience with SalesForce.com * Experience with Cisco CCW/CCWR and SAAS * Experience working with ... Remote

StarRez

Technical Support Representative

OR · On-site +1

Remote (US) * Travel: Less than 5% (The percentage of travel is an estimation and could vary based ... Experience using CRM platforms such as Salesforce, HubSpot, or similar systems * Basic SQL ...

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Remote Salesforce Support information

What is Remote Salesforce Support?

Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.

What are some common challenges faced by professionals in a Remote Salesforce Support role, and how can they be addressed?

Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.

What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?

AspectRemote Salesforce SupportRemote Salesforce Administrator
CertificationsSalesforce Support certifications, basic admin skillsSalesforce Admin Certification, advanced admin skills
Work EnvironmentCustomer support, troubleshooting, issue resolutionSystem configuration, user management, process automation
Employer & Industry UsageCustomer service teams, CRM support providersInternal companies, CRM management teams
Common Search/ComparisonYesYes

Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.

What are the key skills and qualifications needed to thrive as a Remote Salesforce Support professional, and why are they important?

To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.
What are the most commonly searched types of Salesforce Support jobs in Oregon? The most popular types of Salesforce Support jobs in Oregon are:
What are popular job titles related to Remote Salesforce Support jobs in Oregon? For Remote Salesforce Support jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Remote Salesforce Support jobs in Oregon look for? The top searched job categories for Remote Salesforce Support jobs in Oregon are:
What cities in Oregon are hiring for Remote Salesforce Support jobs? Cities in Oregon with the most Remote Salesforce Support job openings:
Remote Salesforce Support jobs near you

Salesforce Developer (Hybrid - Portland, OR)

Energy Solutions - USA

Portland, OR • On-site, Remote

$103K - $129K/yr

Full-time

Medical, Dental, Vision

Posted 8 days ago

Job description

Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. And we believe that market-based programs can be a powerful force to deliver large-scale energy, carbon, and water-use savings. Since 1995, we've harnessed that power to offer proven, performance-based solutions for our utility, government, and institutional customers.
We are seeking a Salesforce Developer to join our Information Technology team. This person will be responsible for delivering and maintaining solutions across Energy Solutions' Salesforce CRM environments. This role brings development capabilities in-house to support growing platform demands, an upcoming portal integration, and a client program expansion.
This is a hybrid work opportunity at one of our West Coast offices in Portland, OR.
Responsibilities include, but are not limited to:
  • Troubleshoot and resolve Salesforce technical issues and system errors across both instances
  • Support end users with Salesforce functionality, access, and reporting needs
  • Monitor integrations and automations for failures or performance degradation
  • Develop, test, and deploy Salesforce solutions including Flows, Apex, LWC, and integrations
  • Build and maintain integration between Salesforce and external systems (portals, ERP, third-party platforms)
  • Develop and maintain reports and dashboards to support operational and leadership needs
  • Perform system updates and ensure compatibility with Salesforce release cycles (3x per year)
  • Review and optimize data model, automation logic, and platform governance across both orgs
  • Support system audits to ensure compliance with security, privacy, and data governance standards
  • Test and implement Salesforce-delivered upgrades and feature releases
  • Provide training and documentation to business users on new functionality

Minimum Qualifications:
  • Bachelor's degree in Computer Science, Information Systems, HR Technology, or related field.
  • 3 years of experience in Salesforce development
  • Certified in Salesforce Platform Developer I and/or II
  • Proven experience with Apex, LWC, Flows, and Salesforce integrations
  • Experience supporting multiple Salesforce instances or multi-org environments preferred
  • Familiarity with data migration, portal integrations, and case management configurations
  • Strong knowledge of Salesforce platform architecture, security model, and release management
  • Demonstrated proficiency in REST/SOAP APIs, JSON/XML, and web services
  • Excellent problem-solving, debugging, and technical documentation skills
  • Ability to work cross-functionally with business stakeholders and non-technical users

Preferred Qualifications:
  • Certified in Salesforce Integration Architecture Designer
  • Experience with portal-to-Salesforce integrations (e.g., Experience Cloud or third-party portals)
  • Familiarity with Agile methodology and DevOps practices (Git, CI/CD)
  • Prior experience in energy, utilities, or government program administration
  • Exposure to Salesforce Einstein or AI/Agent Force features

The salary range for this role is $103,925-$129,189, with a target compensation of $103,925 - $120,000 based on experience and qualifications.
Compensation is commensurate with experience and includes a generous retirement package. Energy Solutions provides an excellent benefits package including medical, dental and vision insurance, other pre-tax contribution plans and an Employee Stock Ownership Plan (ESOP).
AI Use
At Energy Solutions we believe in the importance of authentic interactions and equitable opportunities. We base our candidate selection on one's own skills, knowledge, and experience. To ensure the integrity and fairness of our interview process, the use of artificial intelligence (AI) tools (including Generative AI) or other means to generate or assist with responses during interviews is strictly prohibited. This practice supports our commitment to create a transparent and equitable space where skills, knowledge and experience can truly shine.
Equal Opportunity Employer
Energy Solutions is an affirmative action-equal opportunity employer and prohibits discrimination and harassment of any type. We afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristics protected by law. Energy Solutions conforms to the spirit as well as to the letter of all applicable laws and regulations.
Office Locations and a Remote Workforce
Energy Solutions operates as a predominantly remote workforce with offices in six different locations. Employees who reside within 40 miles of an office (except New York) will be assigned to that location, though in-office attendance requirements may vary by team. At this time, we are not accepting applications from candidates residing in the following states: Delaware, Kentucky, Mississippi, Montana, Nebraska, and North Dakota.
Background Check Information
Information will be requested to perform the compulsory background check. A drug screen and authorization to work in the U.S. indefinitely are preconditions of employment. Energy Solutions is an equal opportunity employer.
Reasonable Accommodations
Energy Solutions is committed to providing access and reasonable accommodation for individuals with disabilities. If you require accommodations in completing this application, interviewing, and/or completing any pre-employment testing, or otherwise participating in the employee selection process, please email accommodation@energy-solution.com.
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