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Remote Chat Support Assistant Jobs in Oregon (NOW HIRING)

Aptive

Medical Support Assistant

$15.70/hr

Job Summary About the Role We Aptive Resources are seeking a Medical Support Assistants to provide ... This is a remote position, but candidates must reside in Etowah County, AL and be able to work the ...

New

VytlOne

Member Advocate - PBM - Remote

Experience with PBM Contact Center, Chat Support, AI and CRM technologies. Knowledge, Skills, and ... REMOTE WORK REQUIREMENTS * A reliable, high-speed internet connection (preferably wired), a ...

StarRez

Technical Support Representative

OR · On-site +1

You will handle customer inquiries across phone, chat, and email channels while delivering a high ... Facilitate screen-sharing and remote troubleshooting sessions to assist customers with product ...

Valiant Solutions, LLC

Assistant Controller

Remote work necessitates a high-level trust in our employees and we strictly adhere to the details ... Support the accounting team in ensuring proper accounting for all costs, including direct and ...

Lively

Member Support Associate

OR · Remote

$17.50 - $24/hr

Lively is a remote-first company, headquartered in San Francisco with employees across the US. Come ... Top notch customer service over the phone, through email, and chat is our priority, and we need ...

New Home Star

Online Sales Assistant

Bend, OR · Remote

$23/hr

This fully remote position combines customer engagement with operational support. You'll assist ... chat. * Qualify leads by understanding customer needs, timelines, and buying goals. * Schedule ...

New

Web Hosting Northwest

$16 - $21.75/hr

De-escalate customer issues and provide step-by-step solutions via phone, email and chat ... time * Assist in preparation of daily, weekly or monthly reports * Serve as a resource and ...

ForgeFit

Remote Customer Service Specialist

Portland, OR · On-site +1

$18 - $23.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Securly

Technical Product Support - EdTech

OR · Remote

$24 - $26.44/hr

... chat, email, and web-based support requests. This role blends world-class customer service with ... Remote (U.S. Only) Work Authorization: Candidates must have unrestricted U.S. work authorization.

Securly

Technical Product Support - EdTech

OR · Remote

$24 - $26.44/hr

... chat, email, and web-based support requests. This role blends world-class customer service with ... Remote (U.S. Only) Work Authorization: Candidates must have unrestricted U.S. work authorization.

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All JobsChat Support JobsRemote Chat Support Assistant JobsRemote Chat Support Assistant Jobs in Oregon

Remote Chat Support Assistant information

What is the difference between Remote Chat Support Assistant vs Remote Customer Service Representative?

AspectRemote Chat Support AssistantRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsSimilar credentials, often with additional customer service training
Work EnvironmentOnline, from home or remote locationsOnline or call center, remote or on-site
Industry UsageCustomer support via live chat platformsCustomer support via phone, email, or chat
Search & Comparison IntentFocus on chat-based roles, remote support jobsBroader customer service roles, including phone support

The Remote Chat Support Assistant primarily handles customer inquiries through live chat, focusing on quick, written communication. In contrast, the Remote Customer Service Representative may handle inquiries via chat, phone, or email, often requiring more diverse communication skills. Both roles are remote, require similar credentials, but differ in communication channels and scope of interaction.

What are the key skills and qualifications needed to thrive as a Remote Chat Support Assistant, and why are they important?

To thrive as a Remote Chat Support Assistant, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Freshdesk is typically required. Strong soft skills include patience, active listening, and the ability to multitask efficiently in a fast-paced virtual environment. These skills ensure prompt, accurate, and empathetic support, leading to higher customer satisfaction and effective issue resolution.

What are Remote Chat Support Assistants?

Remote Chat Support Assistants are professionals who provide customer service or technical support through online chat platforms, typically from a work-from-home or remote location. They assist customers by answering questions, resolving issues, and offering guidance using chat tools on websites, apps, or social media. This role requires strong written communication skills, the ability to multitask, and proficiency with digital tools. Remote Chat Support Assistants help businesses deliver efficient, real-time support to customers without needing to speak over the phone.

How does a Remote Chat Support Assistant typically collaborate with other team members while working remotely?

As a Remote Chat Support Assistant, collaboration with your team is often facilitated through digital communication tools such as Slack, Microsoft Teams, or internal ticketing systems. You’ll regularly participate in virtual meetings, share updates on customer issues, and escalate complex cases to supervisors or technical teams when needed. While most of your work is independent, staying connected and communicating clearly with colleagues is crucial for consistent customer service and knowledge sharing. Adapting to various time zones and maintaining proactive communication helps ensure smooth team operations in a remote environment.
What are the most commonly searched types of Remote Chat Support jobs in Oregon? The most popular types of Remote Chat Support jobs in Oregon are:
What are popular job titles related to Remote Chat Support Assistant jobs in Oregon? For Remote Chat Support Assistant jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support Assistant jobs in Oregon look for? The top searched job categories for Remote Chat Support Assistant jobs in Oregon are:
What cities in Oregon are hiring for Remote Chat Support Assistant jobs? Cities in Oregon with the most Remote Chat Support Assistant job openings:
Remote Chat Support Assistant jobs near you
Infographic showing various Remote Chat Support Assistant job openings in Oregon as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution.
Medical Support Assistant

Medical Support Assistant

Aptive

Remote

$15.70/hr

Full-time

Medical, Retirement, PTO

Posted 6 days ago

New

Aptive Environmental rating

5.5

Company rating: 5.5 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

28th of 33 rated pest control companies

Job description

Job Summary

About the Role

We Aptive Resources are seeking a Medical Support Assistants to provide remote administrative support to VA medical facility operations.

Important Note:

This is a remote position, but candidates must reside in Etowah County, AL and be able to work the schedule required by the facilities we support.

Compensation & Benefits

  • $15.70/hr + $5.09/hr employer-paid Health & Wellness contribution (applied to benefits or 401k)
  • Full benefits package including PTO and sick leave
Primary Responsibilities

Key Responsibilities

  • Schedule, cancel, and reschedule patient appointments in accordance with VA scheduling guidelines
  • Answer inbound calls and route patient inquiries to appropriate clinical staff
  • Verify and update patient demographic and insurance information
  • Enter and maintain accurate records in electronic health record systems
  • Coordinate with clinical teams to support patient flow and follow-up care
  • Perform other administrative duties as outlined in the contract Performance Work Statemen
Minimum Qualifications

Requirements

  • Must reside in Etowah County, AL (verified at hire)
  • Minimum 1 year of administrative/clerical experience in healthcare or related field
  • Ability to work variable shifts Monday-Friday (8am-5pm or 10am-6pm [facility time zone]) with schedule flexibility
  • Reliable high-speed internet and a private, HIPAA-compliant home workspace
  • Must be able to pass a federal background check [add citizenship/other clearance requirements per contract]
  • Strong communication skills and attention to detail
About Aptive

Arrow ARC supports Veterans Health Administration facilities and offices across the U.S. with health care staffing and program support via the 10-year Integrated Critical Staffing Program (ICSP). We provide staffing solutions to address critical shortages in VHA medical facilities caused by turnover, recruitment issues, seasonal needs, surges or emergencies.

Arrow is a certified Service-Disabled, Veteran-Owned Small Business joint venture between Artemis ARC and Aptive Resources, two award-winning companies that share an agile, mission-focused, results driven approach in the federal sector. Arrow provides management consulting services and specializes in working with federal government agencies like the Department of Veterans Affairs and Office of Personnel Management.

EEO Statement

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.

Employment Type: FULL_TIME

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