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Remote Chat Support Assistant Jobs in Oregon (NOW HIRING)

ABC Legal Services

Court Support Specialist

OR · Remote

$15/hr

This position is remote but located in Mississippi. Key Responsibilities: * Reach out to courts on ... Manage consistent in/outgoing phone calls to assist Courts and customers with questions, as well as ...

Climate First Bank

Digital Banking Support Representative

OR · Remote

$18 - $24.25/hr

... to assist with new account openings when needed. Success in this role means bringing energy to ... Progressive experience in a client centric, high-volume role, ideally in a remote environment.

LHH US

Onboarding Support Specialist

Portland, OR · Remote

$24 - $28/hr

Respond promptly and professionally to field inquiries via email, Teams chat, phone calls, and the ... Experience working in a remote team environment preferred Preferred Systems Experience (not ...

LHH US

Onboarding Support Specialist

Portland, OR · Remote

$24 - $28/hr

Respond promptly and professionally to field inquiries via email, Teams chat, phone calls, and the ... Experience working in a remote team environment preferred Preferred Systems Experience (not ...

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All JobsChat Support JobsRemote Chat Support Assistant JobsRemote Chat Support Assistant Jobs in Oregon

Remote Chat Support Assistant information

What is the difference between Remote Chat Support Assistant vs Remote Customer Service Representative?

AspectRemote Chat Support AssistantRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsSimilar credentials, often with additional customer service training
Work EnvironmentOnline, from home or remote locationsOnline or call center, remote or on-site
Industry UsageCustomer support via live chat platformsCustomer support via phone, email, or chat
Search & Comparison IntentFocus on chat-based roles, remote support jobsBroader customer service roles, including phone support

The Remote Chat Support Assistant primarily handles customer inquiries through live chat, focusing on quick, written communication. In contrast, the Remote Customer Service Representative may handle inquiries via chat, phone, or email, often requiring more diverse communication skills. Both roles are remote, require similar credentials, but differ in communication channels and scope of interaction.

What are the key skills and qualifications needed to thrive as a Remote Chat Support Assistant, and why are they important?

To thrive as a Remote Chat Support Assistant, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Freshdesk is typically required. Strong soft skills include patience, active listening, and the ability to multitask efficiently in a fast-paced virtual environment. These skills ensure prompt, accurate, and empathetic support, leading to higher customer satisfaction and effective issue resolution.

What are Remote Chat Support Assistants?

Remote Chat Support Assistants are professionals who provide customer service or technical support through online chat platforms, typically from a work-from-home or remote location. They assist customers by answering questions, resolving issues, and offering guidance using chat tools on websites, apps, or social media. This role requires strong written communication skills, the ability to multitask, and proficiency with digital tools. Remote Chat Support Assistants help businesses deliver efficient, real-time support to customers without needing to speak over the phone.

How does a Remote Chat Support Assistant typically collaborate with other team members while working remotely?

As a Remote Chat Support Assistant, collaboration with your team is often facilitated through digital communication tools such as Slack, Microsoft Teams, or internal ticketing systems. You’ll regularly participate in virtual meetings, share updates on customer issues, and escalate complex cases to supervisors or technical teams when needed. While most of your work is independent, staying connected and communicating clearly with colleagues is crucial for consistent customer service and knowledge sharing. Adapting to various time zones and maintaining proactive communication helps ensure smooth team operations in a remote environment.
What are the most commonly searched types of Remote Chat Support jobs in Oregon? The most popular types of Remote Chat Support jobs in Oregon are:
What are popular job titles related to Remote Chat Support Assistant jobs in Oregon? For Remote Chat Support Assistant jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support Assistant jobs in Oregon look for? The top searched job categories for Remote Chat Support Assistant jobs in Oregon are:
What cities in Oregon are hiring for Remote Chat Support Assistant jobs? Cities in Oregon with the most Remote Chat Support Assistant job openings:
Remote Chat Support Assistant jobs near you
Infographic showing various Remote Chat Support Assistant job openings in Oregon as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution.
Court Support Specialist

Court Support Specialist

ABC Legal Services

OR • Remote

$15/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach. 

Job Overview:

The Court Support team works with courts all throughout the country to ensure that upwards of 100,000+ court filings / month make it back into our system in a timely manner. As part of this team, the Court Support specialist plays a diverse role with a focus on calling / contacting courts, well as understanding how to use court dockets / websites to obtain the information we need. This role requires daily, active communication with court personnel and other team members across all channels (phone calls, e-mails and even live chats!) with the goal of getting documents back from court and into our server's hands. "Bigger picture" communications involve contacting courts for general updates and statuses as courts operations.  This position is remote but located in Mississippi.

Key Responsibilities:

  • Reach out to courts on individual orders and general court status updates, including answering questions and resolving issues related to existing orders.
  • Communicate accurately and professionally through remote voice calls and emails with a positive service attitude while interacting with court personnel, attorneys, and other clients.
  • Work in Skye (in-house application) to process documents, add informative updates / notes and other data entry tasks with a high degree of accuracy.
  • Manage consistent in/outgoing phone calls to assist Courts and customers with questions, as well as managing calls from courts & customers.
  • Relay relevant, updated information from Courts to our process servers and customers as appropriate.
  • Collaborate with team members to find root causes and process inefficiencies that happen as a document makes its way to and from court.
  • Navigate & understand court dockets to understand how they communicate case documents and statuses, as well as downloading documents directly + importing into internal application as needed.
  • Perform other job-related duties as assigned.

Qualifications:

  • High school diploma / GED required.
  • Legal experience preferred.
  • Prefer 1+ years of customer support / call-center / retail experience in a customer-facing, service oriented position.
  • Strong communication skills, both written and verbal. 
  • Comfortable working and communicating effectively in a remote environment - using programs such as Teams/ Zoom to make outbound calls, Teams for chats, Outlook for emails.
  • Comfortable using Microsoft Office suite programs such as Microsoft Outlook, Teams, Excel and Word + other programs such as online Faxes.
  • Document manipulation experience (PDFs).
  • Ability to perform repetitive data-entry tasks with accuracy.
  • Ability to read, write and speak English 
  • Quick learner and willing to learn and grow.

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

  • Health, Dental, Vision insurance
  • 401(k) with company matching
  • Paid time off
  • 7 Paid company holidays
  • 4 Floating holidays per-year
  • Life Insurance and AD&D Insurance
  • Long Term Disability
  • Health Care Reimbursement Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • EAP (Employee Assistance Program)
  • Pet Insurance

Pay Range: $15.00 - $15.00 per hour 

Schedule: Full-time, Monday through Friday 

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