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Overnight Remote Email Support Jobs in Oregon (NOW HIRING)

Pager Health

Nurse Navigator - Remote (Overnight)

OR · On-site +1

$35 - $37/hr

This position is for a full -time, remote Registered Nurse who is willing to think creatively and ... and/or email * Document within EMR * Follow and apply clinically validated triage protocols

GHX

Managed Services Analyst II

OR · On-site +1

$19.71 - $24.50/hr

Provide phone and email support to external customers by answering questions, resolving problems ... To view more details of our benefits, visit us here: #LI-Remote #LI-KL

Healthcare Support Staffing

Remote HEDIS Specialist

OR · On-site +1

Company Description HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national ... Please call and e-mail your resume to Brianne Salazar (Office number: 321-710-4799) for immediate ...

Suvoda

Software Support Specialist

Portland, OR · Remote

This is a remote-capable role within the state of Oregon, with a set schedule of 12:00pm-8:00pm PST ... Provide support to system users in multiple countries via the telephone and email * Clearly ...

Redfish Recruiting

Product Support Specialist

Portland, OR · On-site +1

$65K - $75K/yr

Apply by sending an email to support_jobs@membean.com with your resume and a brief cover letter ... Product Support Specialist Salary:65-75 Location: remote- office is in portland What are the top 3 ...

Symbotic

Technical Support Engineer

OR · Remote

Manage incoming help requests from end users through a variety of avenuessuch as:telephone, email ... Experience withsupporting systems remotely by connecting to various system types via Remote Desktop ...

Lone Wolf Technologies

Customer Support Representative

OR · On-site +1

$26 - $28.50/hr

Support customers through email case work on Lone Wolf's Back Office product, with phone and chat ... Knowledge of Remote Desktop is an asset * Chat support experience is a plus * Knowledge of Lone ...

Bluesight

Technical Support Engineer - PrivacyPro

OR · On-site +1

$30 - $35/hr

Respond to emails from customers * Assist customers with technical issues related to Bluesight ... Occasional overnight on call rotation coverage Qualifications and Skills: * Bachelor's degree in ...

Web Hosting Northwest

$16 - $21.75/hr

This position will be responsible for managing customer contacts via one or more communication channels such as email, phone and/or chat. This role requires strong listening skills as well as ...

Corvel

Product Support Specialist II

$22.17 - $35.66/hr

This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Troubleshoot and resolve ... Provide professional, effective support via ServiceNow, email, and phone * Serve as a subject ...

ForgeFit

Remote Customer Service Specialist

Portland, OR · On-site +1

$18 - $23.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

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All JobsEmail Support JobsOvernight Remote Email Support JobsOvernight Remote Email Support Jobs in Oregon

Overnight Remote Email Support information

What is an overnight remote email support job?

Overnight Remote Email Support jobs involve assisting customers or clients via email during nighttime hours, typically outside of standard business times. Employees in these roles respond to inquiries, troubleshoot issues, provide information, and ensure customer satisfaction, all from a remote location such as their home. These jobs are ideal for individuals who prefer working at night or need a flexible schedule, and they often require strong written communication skills, attention to detail, and proficiency with email platforms and customer service protocols.

What are the key skills and qualifications needed to thrive as an overnight remote email support specialist?

To thrive as an Overnight Remote Email Support specialist, you need strong written communication skills, attention to detail, and experience with customer service, often supported by a high school diploma or equivalent. Familiarity with helpdesk ticketing systems, email platforms, and CRM tools like Zendesk or Freshdesk is typically required. Patience, problem-solving abilities, and self-motivation are essential soft skills for handling customer inquiries independently during overnight hours. These skills ensure timely, accurate support and maintain customer satisfaction when working remotely and with limited supervision.

What are the unique challenges of working as an overnight remote email support specialist, and how can I prepare for them?

Working as an Overnight Remote Email Support specialist often means managing customer inquiries during off-peak hours, which can involve handling urgent issues with limited immediate backup from other teams. You'll need to be proactive in problem-solving, highly organized, and resilient when working independently. Adjusting to a nighttime schedule and maintaining clear communication with daytime colleagues for handoffs is key. Preparing for this role includes setting up a dedicated, distraction-free workspace and developing strong time management habits to ensure productivity and well-being.

What is the difference between Overnight Remote Email Support vs Customer Service Representative?

AspectOvernight Remote Email SupportCustomer Service Representative
Work HoursTypically overnight shifts, often 10 PM to 6 AMStandard daytime hours, usually 9 AM to 5 PM
Work EnvironmentRemote, home-basedRemote or in-office, depending on employer
Required SkillsStrong written communication, problem-solving, patienceVerbal communication, problem-solving, customer interaction skills
Industry UsageCommon in tech, e-commerce, and support servicesWidespread across retail, telecom, and service sectors

Overnight Remote Email Support focuses on handling customer inquiries via email during overnight hours, requiring strong written skills. Customer Service Representatives often handle calls and emails during regular hours, emphasizing verbal communication. Both roles are remote-friendly but differ mainly in work hours and communication methods.

What are the most commonly searched types of Remote Email Support jobs in Oregon?

The most popular types of Remote Email Support jobs in Oregon are:

What are popular job titles related to Overnight Remote Email Support jobs in Oregon?

For Overnight Remote Email Support jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Overnight Remote Email Support jobs in Oregon look for?

The top searched job categories for Overnight Remote Email Support jobs in Oregon are:

What cities in Oregon are hiring for Overnight Remote Email Support jobs?

Cities in Oregon with the most Overnight Remote Email Support job openings:

Overnight Remote Email Support jobs near you

Nurse Navigator - Remote (Overnight)

Pager Health

OR • On-site, Remote

$35 - $37/hr

Full-time

Posted 26 days ago

Job description

This position is for a full-time, remote Registered Nurse who is willing to think creatively and utilize their clinical skills in the field of Telehealth! We are seeking motivated Registered Nurses with 2+ years of clinical hospital experience to work in Pager Health's Command Center. 

The shift for this role is overnight (10:45pm - 9:45am Eastern Time). 4 days a week (rotating days). Every other weekend required.   

An active compact unencumbered RN license is required for this position. We have a variety of shifts available, which will be determined during the interview process.  Working every other weekend is required.   

The core objective of the Triage RN, Nurse Navigator is to use technology to build trust and triage patients to the right care at the right time while providing an exceptional virtual care experience through empathic communication. 

Responsibilities for the Triage RN, Nurse Navigator: 

  • Provide exceptional customer service and virtual care by communicating with patients via live messaging, video, phone, and/or email 
  • Document within EMR 
  • Follow and apply clinically validated triage protocols 
  • Ensure the highest quality customer service for patients and providers 
  • Complete basic nursing responsibilities, outpatient testing, medications, etc. 
  • Troubleshoot technology with patients 
  • Work to ensure a seamless patient call center experience 
  • Coordinate lab orders, prescription orders, radiology tests, and any aspect of patient care 
  • Work on projects that will optimize operational efficiency and improve the patient's telemedicine experience 
  • Assist in identifying technology needs that improve patient experience 
  • Additional projects as assigned 

Candidate Profile for the Triage RN, Nurse Navigator: 

  • 2+ years of clinical hospital experience; within the ICU or ER highly preferred 
  • An active compact unencumbered RN license 
  • Minimum of Associates Degree in Nursing (ADN)
  • Bilingual and able to communicate in both English and Spanish is a major plus
  • Ability to give and receive actionable feedback
  • Passionate about patient care and triage
  • Enjoy helping others
  • Ability to use critical thinking when presented with new and challenging situations
  • Relish solving problems, seeking out answers, and trying new things
  • Kind, empathetic and possess a strong social perceptiveness
  • Positive, energetic, and fun! 
  • Outstanding multitasking skills
  • Enthusiasm and savviness for new technology
  • Mastery of oral and written language along with strong typing skills
  • Ability to assess and communicate with patients via a text-based platform
  • Flexible and fast learner, comfortable in a fast-paced and changing environment
  • Eager to challenge the status quo of traditional healthcare
  • Detail oriented and an organized self-starter with outstanding interpersonal skills

For Colorado, Nevada, and New York-based employment: In accordance with the Pay Transparency laws the pay range for this position is $35.00 - $37.00 per hour plus shift differentials. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location. The range listed only applies to Colorado, Nevada, and New York. 

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