Serve as the Tier 3 escalation point for complex desktop and endpoint support issues ... Ability to work independently in a remote environment while supporting Central Time business hours.
Serve as the Tier 3 escalation point for complex desktop and endpoint support issues ... Ability to work independently in a remote environment while supporting Central Time business hours.
IT Support Technician (Part-Time, REMOTE)
$38 - $40/hr
As the primary point of contact for desktop support, you will handle a variety of hardware and ... Provide remote technical support to end users for hardware, software, and connectivity issues.
IT Support Technician (Part-Time, REMOTE)
$38 - $40/hr
As the primary point of contact for desktop support, you will handle a variety of hardware and ... Provide remote technical support to end users for hardware, software, and connectivity issues.
Technical Support Engineer
OR · Remote
Minimum of3 yearexperience with supporting systems remotely by connecting to various system types via Remote Desktop, SSH, browser, etc. * Experience with VMWare or other server/desktop ...
Technical Support Engineer
OR · Remote
Minimum of3 yearexperience with supporting systems remotely by connecting to various system types via Remote Desktop, SSH, browser, etc. * Experience with VMWare or other server/desktop ...
You will interact with your customers via phone, email, chat, and remote desktop support tools as needed. Responsibilities: * Serve as the front line of support for KinderCare's Corporate and Field ...
You will interact with your customers via phone, email, chat, and remote desktop support tools as needed. Responsibilities: * Serve as the front line of support for KinderCare's Corporate and Field ...
Sr. Desktop Technician
Fairview, OR · On-site +1
$33.78/hr
We are currently seeking a Sr. Desktop Technician to join our team in Fairview, Oregon (US-OR ... support tailored to each client's needs. While many positions offer remote or hybrid work options ...
Sr. Desktop Technician
Fairview, OR · On-site +1
$33.78/hr
We are currently seeking a Sr. Desktop Technician to join our team in Fairview, Oregon (US-OR ... support tailored to each client's needs. While many positions offer remote or hybrid work options ...
Sr. Desktop Technician
Fairview, OR · On-site +1
$33.78/hr
We are currently seeking a Sr. Desktop Technician to join our team in Fairview, Oregon (US-OR ... support tailored to each client's needs. While many positions offer remote or hybrid work options ...
Sr. Desktop Technician
Fairview, OR · On-site +1
$33.78/hr
We are currently seeking a Sr. Desktop Technician to join our team in Fairview, Oregon (US-OR ... support tailored to each client's needs. While many positions offer remote or hybrid work options ...
Network Administrator I (Remote)
Portland, OR · Remote
$45K - $55K/yr
Remote support for the operation of computers, software, and peripherals ... Configuring, installing, and supporting desktops, laptops, handheld devices, printers, monitors ...
Network Administrator I (Remote)
Portland, OR · Remote
$45K - $55K/yr
Remote support for the operation of computers, software, and peripherals ... Configuring, installing, and supporting desktops, laptops, handheld devices, printers, monitors ...
Network Administrator I (Remote)
Portland, OR · On-site +1
$45K - $55K/yr
Remote support for the operation of computers, software, and peripherals ... Configuring, installing, and supporting desktops, laptops, handheld devices, printers, monitors ...
Network Administrator I (Remote)
Portland, OR · On-site +1
$45K - $55K/yr
Remote support for the operation of computers, software, and peripherals ... Configuring, installing, and supporting desktops, laptops, handheld devices, printers, monitors ...
Remote Support Technician (Solution Center) (Mid-level)
$37K - $47K/yr
Applies technical expertise in enterprise desktop environments, Windows OS, and remote support tools to resolve complex end-user issues; independently selects diagnostic approach based on observed ...
Remote Support Technician (Solution Center) (Mid-level)
$37K - $47K/yr
Applies technical expertise in enterprise desktop environments, Windows OS, and remote support tools to resolve complex end-user issues; independently selects diagnostic approach based on observed ...
Remote Support Technician (Solution Center) (Mid-level)
$37K - $47K/yr
Applies technical expertise in enterprise desktop environments, Windows OS, and remote support tools to resolve complex end-user issues; independently selects diagnostic approach based on observed ...
Remote Support Technician (Solution Center) (Mid-level)
$37K - $47K/yr
Applies technical expertise in enterprise desktop environments, Windows OS, and remote support tools to resolve complex end-user issues; independently selects diagnostic approach based on observed ...
Technical Control Engineer
OR · Remote
Demonstrated experience providing remote system support (Remote Desktop, SSH). * Strong understanding of TCP/IP networking, protocols, and troubleshooting; familiarity with packet sniffers, network ...
Technical Control Engineer
OR · Remote
Demonstrated experience providing remote system support (Remote Desktop, SSH). * Strong understanding of TCP/IP networking, protocols, and troubleshooting; familiarity with packet sniffers, network ...
Integration Specialist
OR · Remote
Ability to troubleshoot and provide remote system support using tools like Remote Desktop, SSH, and web browsers. * Experience working in a team-oriented, collaborative environment. * Ability to ...
Integration Specialist
OR · Remote
Ability to troubleshoot and provide remote system support using tools like Remote Desktop, SSH, and web browsers. * Experience working in a team-oriented, collaborative environment. * Ability to ...
Remote Customer Service Agent
Eugene, OR · On-site +1
$90K - $120K/yr
... to support work-life balance Pre-qualified client consultations provided - no cold outreach ... or desktop computer with webcam About AO Globe Life For more than 70 years, AO Globe Life has ...
Remote Customer Service Agent
Eugene, OR · On-site +1
$90K - $120K/yr
... to support work-life balance Pre-qualified client consultations provided - no cold outreach ... or desktop computer with webcam About AO Globe Life For more than 70 years, AO Globe Life has ...
Remote Customer Care Opportunities
Medford, OR · Remote
$15.25/hr
Supporting customers with order placement, order updates, account questions, and other service ... Apple desktop or laptop computer, a USB headset with microphone, two monitors or screens, a ...
Remote Customer Care Opportunities
Medford, OR · Remote
$15.25/hr
Supporting customers with order placement, order updates, account questions, and other service ... Apple desktop or laptop computer, a USB headset with microphone, two monitors or screens, a ...
... limited to a desktop computer, dual monitors, a headset, an ethernet cable, and additional ... Support quality control activities to meet corporate and team objectives. * Provide guidance to LPN ...
... limited to a desktop computer, dual monitors, a headset, an ethernet cable, and additional ... Support quality control activities to meet corporate and team objectives. * Provide guidance to LPN ...
... limited to a desktop computer, dual monitors, a headset, an ethernet cable, and additional ... Support quality control activities to meet corporate and team objectives. * Provide guidance to LPN ...
... limited to a desktop computer, dual monitors, a headset, an ethernet cable, and additional ... Support quality control activities to meet corporate and team objectives. * Provide guidance to LPN ...
Customer Experience Associate - Remote
$14.50 - $20/hr
Your support of the unique perspectives and experiences shared by our global cybersecurity ... Case Management System, Live Person Agent Desktop and IntelliVUE, etc. * Recognize, document, and ...
Customer Experience Associate - Remote
$14.50 - $20/hr
Your support of the unique perspectives and experiences shared by our global cybersecurity ... Case Management System, Live Person Agent Desktop and IntelliVUE, etc. * Recognize, document, and ...
Customer Experience Associate - Remote
$14.50 - $20/hr
Your support of the unique perspectives and experiences shared by our global cybersecurity ... Case Management System, Live Person Agent Desktop and IntelliVUE, etc. * Recognize, document, and ...
Customer Experience Associate - Remote
$14.50 - $20/hr
Your support of the unique perspectives and experiences shared by our global cybersecurity ... Case Management System, Live Person Agent Desktop and IntelliVUE, etc. * Recognize, document, and ...
Online Customer Service Entry Level
Salem, OR · On-site +1
$90K - $120K/yr
This fully remote opportunity offers flexibility, professional development, and advancement ... support Leadership development and advancement pathways Collaborative, mentorship-focused team ...
Online Customer Service Entry Level
Salem, OR · On-site +1
$90K - $120K/yr
This fully remote opportunity offers flexibility, professional development, and advancement ... support Leadership development and advancement pathways Collaborative, mentorship-focused team ...
Freight Dispatcher (Independent Contractor) - $1,800 to $4,500+ Weekly Potential
Portland, OR · Remote
$1.8K - $4.5K/wk
Remote (U.S. Based Only) This is a performance-based dispatch role working with owner-operators ... Laptop or desktop computer * High-speed internet connection * Professional phone / headset
Freight Dispatcher (Independent Contractor) - $1,800 to $4,500+ Weekly Potential
Portland, OR · Remote
$1.8K - $4.5K/wk
Remote (U.S. Based Only) This is a performance-based dispatch role working with owner-operators ... Laptop or desktop computer * High-speed internet connection * Professional phone / headset
Remote Desktop Support information
See Oregon salary details
$10.67 - $14.09
4% of jobs
$14.09 - $17.51
1% of jobs
$17.51 - $20.93
12% of jobs
$22.10 is the 25th percentile. Wages below this are outliers.
$20.93 - $24.35
23% of jobs
The median wage is $25.97 / hr.
$24.35 - $27.77
20% of jobs
$27.77 - $31.19
14% of jobs
$31.41 is the 75th percentile. Wages above this are outliers.
$31.19 - $34.61
9% of jobs
$34.61 - $38.03
5% of jobs
$38.03 - $41.45
5% of jobs
$41.45 - $44.87
4% of jobs
$44.87 - $48.29
2% of jobs
$10
$28
$48
How much do remote desktop support jobs pay per hour?
What are the key skills and qualifications needed to thrive as a Remote Desktop Support specialist, and why are they important?
What are remote desktop support jobs?
What is the difference between Remote Desktop Support vs Help Desk Technician?
| Aspect | Remote Desktop Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Remote or on-site, focused on remote troubleshooting | Help desk, on-site or remote, general user support |
| Industry Usage | IT support, technical troubleshooting | IT support, customer service |
| Common Search Intent | Remote troubleshooting, remote support jobs | Help desk roles, customer support jobs |
Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.
What are some common challenges faced by Remote Desktop Support professionals, and how can they be managed?
Full-time
Posted 10 days ago
Job description
Connection has a fantastic opportunity through our Technical Staffing division for a Senior Endpoint Support (Desktop) Engineer. This is a long-term contract position with benefits.
This role will serve as a senior escalation point for complex endpoint support issues while partnering closely with the Desktop Support team to resolve technical challenges and mentor junior technicians.
Responsibilities- Serve as the Tier 3 escalation point for complex desktop and endpoint support issues.
- Troubleshoot and resolve advanced Windows desktop, Microsoft 365, and endpoint management issues.
- Provide technical leadership and mentorship to Desktop Support engineers, assisting with escalated incidents and knowledge transfer.
- Support and administer Microsoft endpoint technologies including Microsoft 365, Active Directory, Intune, Windows Autopilot, and Microsoft Entra ID.
- Manage endpoint provisioning, configuration, deployment, and lifecycle management.
- Assist with endpoint security, device compliance, software deployments, and policy management.
- Work collaboratively with infrastructure, security, and application teams to resolve cross-functional issues.
- Document technical solutions, standard operating procedures, and best practices.
- 5 - 8+ years of Desktop Support, Endpoint Support, or Desktop Engineering experience.
- Experience supporting enterprise Microsoft Windows environments.
- Strong knowledge of:
- Microsoft 365 (O365)
- Active Directory
- Microsoft Intune
- Windows Autopilot
- Endpoint Management
- Experience troubleshooting complex desktop, hardware, software, and endpoint issues.
- Excellent customer service, communication, and interpersonal skills.
- Experience mentoring or supporting junior technicians and acting as an escalation resource.
- Ability to work independently in a remote environment while supporting Central Time business hours.