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Remote Desktop Support Jobs in Oregon (NOW HIRING)

Symbotic

Technical Support Engineer

OR · Remote

Minimum of3 yearexperience with supporting systems remotely by connecting to various system types via Remote Desktop, SSH, browser, etc. * Experience with VMWare or other server/desktop ...

Trimble

SQL Support Specialist

Lake Oswego, OR · On-site +1

Experience using remote desktop takeover tools like Bomgar, Zoom, or WebEx for technical support. Logistics : Location : Portland, OR; Atlanta, GA; or Westminster, CO (4 days in office/1day remote ...

Symbotic

Technical Control Engineer

OR · Remote

Demonstrated experience providing remote system support (Remote Desktop, SSH). * Strong understanding of TCP/IP networking, protocols, and troubleshooting; familiarity with packet sniffers, network ...

Symbotic

Integration Specialist

OR · Remote

Ability to troubleshoot and provide remote system support using tools like Remote Desktop, SSH, and web browsers. * Experience working in a team-oriented, collaborative environment. * Ability to ...

Aptyx

IT Help Desk Technician (Onsite - Torrington, CT)

OR · On-site +1

$68K - $82K/yr

Provide friendly, responsive onsite and remote IT support * Serve as the first point of contact for ... Provide hands-on support for desktops, laptops, mobile devices, printers, and peripherals * Assist ...

Aptyx

IT Help Desk Technician (Onsite - Charlotte, NC)

OR · On-site +1

$70K - $85K/yr

Provide friendly, responsive onsite and remote IT support * Serve as the first point of contact for ... Provide hands-on support for desktops, laptops, mobile devices, printers, and peripherals * Assist ...

Aptyx

IT Help Desk Technician (Onsite - Taunton, MA)

OR · On-site +1

$75K - $92K/yr

Provide friendly, responsive onsite and remote IT support * Serve as the first point of contact for ... Provide hands-on support for desktops, laptops, mobile devices, printers, and peripherals * Assist ...

Broadway Ventures

Medical Claim Reviewer (CGS, DMEC)

OR · Remote

Remote (U.S. - Work from home) Remote Work Requirements : High-speed internet (non-satellite) and a ... Support quality control activities to meet corporate and team objectives. * Provide guidance to LPN ...

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All JobsRemote Desktop Support JobsRemote Desktop Support Jobs in Oregon

Remote Desktop Support information

See Oregon salary details

$10

$28

$48

How much do remote desktop support jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for remote desktop support in Oregon is $28.54, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $32.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Desktop Support specialist, and why are they important?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are remote desktop support jobs?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are some common challenges faced by Remote Desktop Support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.
What are the most commonly searched types of Desktop Support jobs in Oregon? The most popular types of Desktop Support jobs in Oregon are:
What are popular job titles related to Remote Desktop Support jobs in Oregon? For Remote Desktop Support jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support jobs in Oregon look for? The top searched job categories for Remote Desktop Support jobs in Oregon are:
What cities in Oregon are hiring for Remote Desktop Support jobs? Cities in Oregon with the most Remote Desktop Support job openings:
Remote Desktop Support jobs near you
Infographic showing various Remote Desktop Support job openings in Oregon as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $59,367 per year, or $28.5 per hour.
Technical Support Engineer

Technical Support Engineer

Symbotic

OR • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 hours ago

Job description

Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need

Symboticis seeking a Technical Support Engineer to play a hands-on role in ensuring the successful operation ofSymboticsystems at client sites. This role supports system stand-up, stabilization, and ongoing operations, serving as a key technical partner to both internal teams andcustomerstakeholders. The Technical Support Engineeris responsible forexecuting structured technical troubleshooting and supporting complex escalations during high-impact operational events. The ideal candidate thrives in a fast-paced, solutions-oriented environment and brings strong technical problem-solving skills paired with a customer-first mindset.

Shift Schedules(24/7 Support)

  • Weekday Night: Monday-Thursday, 8:00 p.m. - 6:00 a.m. EST

  • Weekend Day: Friday-Monday, 6:00 a.m. - 4:00 p.m. EST

  • Weekend Mid: Friday-Monday, 12:00 p.m. - 10:00 p.m. EST

  • Weekend Night Friday-Monday, 8:00 p.m. - 6:00 a.m. EST

What we do

The Technical Support Team is part ofSymbotic'sService Operations Organization andis responsible forthe successful stand-up, performance, and continuous operation ofSymboticsystems inside customer sites. Our team supports all production-impacting aspects of the systemincluding controls, electrical, software, networking, and infrastructureand serves as the primary escalation point for real-time system issues. Working cross-functionally with Engineering, Implementation, and Customer Operations, Technical Support deliverstimelytroubleshooting, root cause analysis, and sustainable solutions to ensure system reliability and operational excellence. Through rapid response and strong technical ownership, we strengthen customer relationships and keep automated operations running at peak performance.

Whatyou'lldo

  • Evaluate documented resolutions and analyze trends for ways to prevent future problems.

  • Manage incoming help requests from end users through a variety of avenuessuch as:telephone, email, Microsoft Teams as well as Cases via Online CRM.

  • Be a lead in the diagnostic of utilities to aid in troubleshooting.

  • Access software updates, drivers, knowledge bases, andfrequentlyaskedquestionsresources on the Internet to aid in problem resolution.

  • Identifyappropriate softwareand hardware used and supported by the organization.

  • Perform and lead hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.

  • Test fixes to ensureproblemhas been adequately resolved.

  • Lead post-resolution follow-ups tohelprequests.

  • Develop help sheets and knowledge base articles for end users.

  • Perform ongoing activities such as backups,OSand application patching, executing various maintenance scripts, andmonitoringthe site IT infrastructure.

  • Willing to provide on-call support coverage for customers.

Whatyou'llneed

  • Bachelor's degree in Controls Engineering ora directly relatedfield.

  • Minimum of3 yearexperience with supporting systems remotely by connecting to various system types via Remote Desktop, SSH, browser, etc.

  • Experience with VMWare or other server/desktop virtualization platforms and management.

  • Ability to troubleshoot VMs at an advanced level using VCenter and other tools.

  • Strong ability to multi-task and prioritizeaction;and effective troubleshooting problem solving skills.

  • Experience with Server and Storage Array hardware.

  • Mastery of Active Directory.

  • Advanced Knowledge of command line and environment variables. (Linux++).

  • Experience withsupporting systems remotely by connecting to various system types via Remote Desktop, SSH, browser, etc.

  • Advanced Knowledge of VMWare or other server/desktop virtualization platforms and management.

  • Advanced Knowledge of troubleshooting TCP/IP based networks,protocolsand familiarity with electrical schematics.

BeneficialQualifications

  • Controlsdesign experience including GUI/HMI development.

  • Experience with motion control, servo tuning, VFDs, and PLCs (Allen Bradley ControlLogix preferred).

  • Familiarity with electrical schematics and hardware-level diagnostics.

  • Experience with SQL and the ability to create ormodifyscripts.

  • Experience with packet sniffers, network probes, and command-line debugging tools.

  • Knowledge of scripting languages and data log analysis.

Our Environment

  • Ability to travelupto15%after the training period (Senior roles may require up to15% ongoing travel).

  • Mustpossessa valid driver's license and be able to travel to customer sites via car or air.

  • Employeemustmaintaina personal credit card and manage expenses for bi-weekly reimbursement.

#LI-JP1

#LI-Remote

About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visitwww.symbotic.com.

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That's why we're proud to be an equal opportunity employer.

We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

The base range for this position in the posted location is $71,000.00 - $97,900.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

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