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Remote Desktop Support Jobs in Oregon (NOW HIRING)

Remote (U.S. - Work from home) Remote Work Requirements : High-speed internet (non-satellite) and a ... Support quality control activities to meet corporate and team objectives. * Provide guidance to LPN ...

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Remote Desktop Support information

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$10

$28

$48

How much do remote desktop support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote desktop support in Oregon is $28.54, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $32.55 per hour, depending on experience, location, and employer.

What is remote desktop support?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What are the key skills and qualifications needed to thrive as a remote desktop support specialist?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are some common challenges faced by remote desktop support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are the most commonly searched types of Desktop Support jobs in Oregon?

The most popular types of Desktop Support jobs in Oregon are:

What are popular job titles related to Remote Desktop Support jobs in Oregon?

For Remote Desktop Support jobs in Oregon, the most frequently searched job titles are:

What cities in Oregon are hiring for Remote Desktop Support jobs?

Cities in Oregon with the most Remote Desktop Support job openings:

Infographic showing various Remote Desktop Support job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $59,367 per year, or $28.5 per hour.

Remote Licensed Professional Counselor (LPC) - Full-Time Opportunity

Gresham, OR • Remote

Summit Healthcare Group
11 - 50 employees

$90K - $100K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 20 days ago


Job description

Position Overview

Summit Healthcare Group is actively seeking a dedicated and experienced Licensed Professional Counselor (LPC) to join our innovative team. This full-time position offers an exciting opportunity to provide high-quality mental health care remotely, allowing you to support clients from the comfort of your own home. We are committed to fostering an environment that values professional growth, flexibility, and comprehensive client care.

About the Organization

Summit Healthcare Group is a forward-thinking provider of mental health services that prioritizes the well-being and empowerment of our clients. Located in Gresham, Oregon, we utilize a telehealth model to reach individuals and families who seek professional guidance and support. Our organization is devoted to integrating compassion and expertise to create lasting improvements in the lives of those we serve.

Work Environment

The position is designed for remote work, emphasizing flexibility and autonomy. Counselors are provided with a secure, HIPAA-compliant platform to conduct telehealth sessions, ensuring the privacy and safety of our clients. The online work setting allows for a dynamic and collaborative atmosphere, making use of cloud-based electronic health records (EHR) to facilitate seamless documentation and compliance with insurance requirements, including Medicaid and Medicare.

Key Responsibilities
  • Deliver exceptional counseling services to clients, focusing on their mental health needs during their treatment journey with Empowerment Counseling Services.
  • Conduct individual, family, and group counseling sessions to explore personal challenges and devise practical solutions in a safe, confidential setting.
  • Develop and implement treatment programs tailored to help manage symptoms associated with mental health issues, trauma, and dual diagnoses.
  • Utilize cloud-based EHR systems to document sessions, track client progress, and ensure compliance with all regulatory standards.
  • Work collaboratively with other healthcare professionals to create an integrated support network for clients.
Patient Population / Client Focus

As a Licensed Professional Counselor at Summit Healthcare Group, you will engage with a diverse client base. Your focus will encompass individuals experiencing various mental health challenges, including anxiety, depression, trauma, and dual diagnosis conditions. The telehealth format allows for accessibility to clients across different communities, ensuring that care reaches those who need it most.

Qualifications
  • Master's degree in Counseling, Psychology, or a related field.
  • Active and unrestricted licensure as a Professional Counselor (LPC) in the state of Oregon.
  • A minimum of three years' experience in mental health counseling.
  • Strong ability to work independently and manage time effectively to meet clients' needs.
  • Access to a reliable laptop or desktop computer, a dependable internet connection, and a web camera for telehealth sessions.
  • Successful completion of a background check.
Preferred Experience
  • Experience with cloud-based EHR systems is highly desirable.
  • Familiarity with Medicaid and Medicare insurance processes.
  • Comfortable with providing services during flexible hours, including some evenings and weekends.
Compensation and Benefits
  • Competitive salary ranging from $90,000 to $100,000 annually based on education, experience, and specialization.
  • A comprehensive benefits package including health insurance, dental coverage, life insurance, and a health savings account (HSA).
  • 401(k) matching plan to support your retirement savings.
  • Generous paid time off policy, allowing for a healthy work-life balance.
  • Professional development assistance, encouraging ongoing education and training opportunities.
  • Flexible scheduling options that allow you to create a work rhythm that suits your lifestyle.
Career Growth Opportunities

At Summit Healthcare Group, we are deeply invested in the professional development of our staff. We offer various pathways for continuing education and skills enhancement, encouraging counselors to pursue specialized certifications and leadership roles within the organization. Our commitment to mentorship and growth fosters an environment where your career can flourish.

Why Join Our Team

If you are passionate about making a difference in the lives of your clients while enjoying the flexibility and autonomy that a remote position provides, Summit Healthcare Group is the perfect place for you. Join a dedicated team that values compassion, partnership, and excellence in mental health care. Your expertise will directly impact the lives of individuals and families striving for positive change.

Application Information

If you are interested in this rewarding opportunity to empower others while advancing your own career, we invite you to apply now. Join us in our mission to care for the most important people on earth: our clients. Take the next step towards a fulfilling career with Summit Healthcare Group!