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Remote Linux Help Desk Jobs in Oregon (NOW HIRING)

Help Desk Call Center Representative

$17.50 - $22.50/hr

This position is fully remote (work from home). Important: You must complete assessments ... Experience with help desk ticketing software such as ServiceNow, SolarWinds, or ZenDesk.

Deal Desk Manager (Contract)

OR · Remote

$52 - $66/hr

The Deal Desk Manager will work alongside Armada's Deal Desk team to manage the order form approval ... This role is remote, but working East Coast hours may be required. What You'll Do (Key ...

Deal Desk Analyst

OR · Remote

$140K/yr

*This is a remote position that must be based in the Pacific time zone.* The Role We're hiring a ... Help manage order processing and prioritize effectively during periods of high volume, with ...

Deal Desk Analyst

OR · Remote

$140K/yr

*This is a remote position that must be based in the United States in the Eastern or Central time ... Help manage order processing and prioritize effectively during periods of high volume, with ...

Deal Desk Analyst

OR · On-site +1

$20.50 - $28/hr

As a Deal Desk Analyst, you will sit at the intersection of Sales, Finance, Legal, and Accounting ... Strong written and verbal communicator with the ability to collaborate effectively in a remote ...

IT Manager

Portland, OR · Remote

$70K - $116K/yr

This is a Remote position ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Lead, mentor, and develop a 24/7 National Help Desk team, establishing a high-performance culture focused on accountability ...

IT Manager

Portland, OR · Remote

$70K - $116K/yr

This is a Remote position ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Lead, mentor, and develop a 24/7 National Help Desk team, establishing a high-performance culture focused on accountability ...

The ideal candidate has prior experience in a help desk or technical support role and is confident ... Ability to work independently in a structured, remote environment Physical Demands This is a fully ...

The ideal candidate has prior experience in a help desk or technical support role and is confident ... Ability to work independently in a structured, remote environment Physical Demands This is a fully ...

Consultant

Portland, OR · Remote

$21 - $26/hr

Experience with issue tracking using a solution such as ServiceNow or Oracle HR Help Desk ... Remote from home work; consistent internet connection required; professional home office with ...

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Remote Linux Help Desk information

What is the difference between Remote Linux Help Desk vs Remote Network Support Specialist?

AspectRemote Linux Help DeskRemote Network Support Specialist
CertificationsLinux+, CompTIA A+CCNA, CompTIA Network+
Work EnvironmentHelp desk, technical supportNetwork troubleshooting, infrastructure support
Industry UsageIT support, customer serviceNetwork administration, enterprise IT
Common Search IntentTechnical support for Linux systemsNetwork issues and infrastructure support

The Remote Linux Help Desk primarily focuses on providing technical support and troubleshooting for Linux-based systems, often assisting end-users with software, hardware, and OS issues. In contrast, a Remote Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure, including routers, switches, and connectivity problems. While both roles require networking knowledge, the Linux Help Desk emphasizes OS-specific support, whereas Network Support Specialists focus on network hardware and architecture.

What are popular job titles related to Remote Linux Help Desk jobs in Oregon? For Remote Linux Help Desk jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Remote Linux Help Desk jobs in Oregon look for? The top searched job categories for Remote Linux Help Desk jobs in Oregon are:
Infographic showing various Remote Linux Help Desk job openings in Oregon as of July 2026, with employment types broken down into 82% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Help Desk Call Center Representative

Senture

Remote

$17.50 - $22.50/hr

Full-time

Re-posted 21 days ago


Senture rating

6.1

Company rating: 6.1 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

34th of 71 rated call and contact centers


Job description

Overview

The Tier 1 Helpdesk Call Center Representative (CSR) will be responsible for providing exceptional Tier 1 customer support. This role involves handling inquiries from insurance issuers, agents, web brokers, CMS/CCIIO application users, Health Insurance Exchanges, and state agencies via phone, chat, and email.

This position is fully remote (work from home).

Important: You must complete assessments! Recruiters will not review your application submission until all assessments are complete.

At the end of the application, you'll see a screen titled "Digital Interview." Please wait a moment for the purple link to load-this will take you to the required assessments. These must be completed from a computer or laptop. Assessments must be completed before moving forward in the process.

Qualifications
  • High School Diploma or GED.
  • Ability to successfully pass a federal background investigation and drug screen.
  • Prior experience as a customer service representative including help desk and ticketing support.
  • Experience with help desk ticketing software such as ServiceNow, SolarWinds, or ZenDesk.
  • Willingness to undergo training for business acumen adoption, service desk operational processes, and information dissemination aligned with a Tier 1 service desk function.
  • Bilingual a plus

Must successfully pass preemployment criteria testing and when applicable, an internet speed test

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Responsibilities
  • Deliver Tier 1 service desk support for various stakeholders, including insurance issuers, agents, web brokers, CMS/CCIIO application users, Health Insurance Exchanges, and state agencies.
  • Assist with account access issues, such as password resets and unlocking accounts for marketplace applications, including COTS products like TIBCO MFT.
  • Log user inquiries in ServiceNow and assign them to the appropriate internal groups before escalating to Tier 2 support.
  • Triage inquiries based on marketplace functions and direct them to the relevant marketplace systems or CCIIO business groups, utilizing skills and knowledge acquired through training.
  • Provide general policy information as supplied by business owners and Tier 2 systems.
  • Offer process guidance to requesters based on information provided by business owners and Tier 2 support teams.
  • Perform other duties and tasks as assigned.
Employment Type: FULL_TIME

What Senture employees say

Pay

Benefits

Hours and flexibility

Workplace

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