Washington, DC · Remote
$50K - $80K/yr
Help Desk Technician - Fully REMOTE - for IT department of a prominent global law firm. **A minimum of one full year or more of relevant experience in a large law firm is required. This role is part ...
Washington, DC · Remote
$50K - $80K/yr
Help Desk Technician - Fully REMOTE - for IT department of a prominent global law firm. **A minimum of one full year or more of relevant experience in a large law firm is required. This role is part ...
Bowie, MD · Remote
Senior Help Desk & IT Support Specialist (Tier II / Tier III)Job Summary The Senior Help Desk & IT ... Provide remote and on-site technical support as required * Create and maintain technical ...
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Bowie, MD · Remote
Senior Help Desk & IT Support Specialist (Tier II / Tier III)Job Summary The Senior Help Desk & IT ... Provide remote and on-site technical support as required * Create and maintain technical ...
We are seeking a Temporary Remote Help Desk Specialist to support the Internal Revenue Service (IRS) Criminal Investigation (CI). I've never heard of Terrestris. What do you do? At Terrestris, we ...
We are seeking a Temporary Remote Help Desk Specialist to support the Internal Revenue Service (IRS) Criminal Investigation (CI). I've never heard of Terrestris. What do you do? At Terrestris, we ...
$20.50 - $27.75/hr
Help Desk Support - Sr Location: Richmond, VA (Remote) Duration: 6 months Job Type: Contract Provide application support through remote access tools to resolve internal end user issues Monitor and ...
$20.50 - $27.75/hr
Help Desk Support - Sr Location: Richmond, VA (Remote) Duration: 6 months Job Type: Contract Provide application support through remote access tools to resolve internal end user issues Monitor and ...
Saint Louis, MO · Remote
$20 - $27.25/hr
While the role is primarily remote, occasional travel to local clinics may be required to support ... p desk experience and 3+ years in customer service or technical support * Strong knowledge of ...
Saint Louis, MO · Remote
$20 - $27.25/hr
While the role is primarily remote, occasional travel to local clinics may be required to support ... p desk experience and 3+ years in customer service or technical support * Strong knowledge of ...
Orlando, FL · Remote
$52K - $55K/yr
Remote Tier 2 Help Desk Specialist We're currently hiring an experienced Tier 2 Help Desk Specialist to join a fast-paced enterprise support environment supporting a large national organization. This ...
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Orlando, FL · Remote
$52K - $55K/yr
Remote Tier 2 Help Desk Specialist We're currently hiring an experienced Tier 2 Help Desk Specialist to join a fast-paced enterprise support environment supporting a large national organization. This ...
$21 - $28.75/hr
Remote - Must be local to Colorado Duration: 04/01/2026 - 08/31/2026 Schedule: Monday-Friday | 8:00 AM - 5:00 PM MST Job Summary The Help Desk Analyst will provide Tier I and Tier II technical ...
$21 - $28.75/hr
Remote - Must be local to Colorado Duration: 04/01/2026 - 08/31/2026 Schedule: Monday-Friday | 8:00 AM - 5:00 PM MST Job Summary The Help Desk Analyst will provide Tier I and Tier II technical ...
Ashburn, VA · Remote
$48K - $50K/yr
Remote Help Desk Specialist I (Tier 1 Support) Location: Fully Remote Equipment Pickup Requirement: Must be able to travel to Ashburn, VA to pick up equipment Schedule: Rotating 24/7 shifts including ...
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Ashburn, VA · Remote
$48K - $50K/yr
Remote Help Desk Specialist I (Tier 1 Support) Location: Fully Remote Equipment Pickup Requirement: Must be able to travel to Ashburn, VA to pick up equipment Schedule: Rotating 24/7 shifts including ...
$86K - $138K/yr
This position is remote and requires an active Secret clearance. * Help Desk Manager Responsible for leading and overseeing Help Desk operations to ensure responsive, efficient, and compliant user ...
$86K - $138K/yr
This position is remote and requires an active Secret clearance. * Help Desk Manager Responsible for leading and overseeing Help Desk operations to ensure responsive, efficient, and compliant user ...
$21 - $28.75/hr
Remote EPIC Help Desk Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support ...
$21 - $28.75/hr
Remote EPIC Help Desk Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support ...
$20.50 - $27.75/hr
REMOTE Reports to: Helpdesk Supervisor FLSA Type: Non-Exempt HOURS: 5PM - 1AM EST. ABOUT MAMMOTH ... Mammoth Tech Help desk technician must have the good technical knowledge and be able to communicate ...
$20.50 - $27.75/hr
REMOTE Reports to: Helpdesk Supervisor FLSA Type: Non-Exempt HOURS: 5PM - 1AM EST. ABOUT MAMMOTH ... Mammoth Tech Help desk technician must have the good technical knowledge and be able to communicate ...
Boston, MA · On-site +1
Participating in a 24/7 on-call rotation What They're Looking For: * 3+ years of Help Desk ... remote) * Excellent benefits, including 401(k) match and profit sharing * Stable, collegial ...
Boston, MA · On-site +1
Participating in a 24/7 on-call rotation What They're Looking For: * 3+ years of Help Desk ... remote) * Excellent benefits, including 401(k) match and profit sharing * Stable, collegial ...
ICF is seeking a Help Desk Specialist to support an enterprise Salesforce services environment for ... This position is remote within the United States. Please note that ICF monitors employee work ...
ICF is seeking a Help Desk Specialist to support an enterprise Salesforce services environment for ... This position is remote within the United States. Please note that ICF monitors employee work ...
Reston, VA · On-site +1
ICF is seeking a Help Desk Specialist to support an enterprise Salesforce services environment for ... This position is remote within the United States. Please note that ICF monitors employee work ...
Reston, VA · On-site +1
ICF is seeking a Help Desk Specialist to support an enterprise Salesforce services environment for ... This position is remote within the United States. Please note that ICF monitors employee work ...
$20.50 - $27.75/hr
Remote Scope of work: * Answering phone calls, working tickets, and responding to chats related to the UPN Project * Document issues using the CA ticket system * Identify and report trends related to ...
$20.50 - $27.75/hr
Remote Scope of work: * Answering phone calls, working tickets, and responding to chats related to the UPN Project * Document issues using the CA ticket system * Identify and report trends related to ...
Ashburn, VA · Remote
$48K - $50K/yr
... of Help Desk, call center, customer support, or technical support experience * Working knowledge of: * Windows operating systems * Microsoft Office products * Web-based applications and remote ...
New
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Ashburn, VA · Remote
$48K - $50K/yr
... of Help Desk, call center, customer support, or technical support experience * Working knowledge of: * Windows operating systems * Microsoft Office products * Web-based applications and remote ...
New
Orlando, FL · Remote
$45K - $47K/yr
... of Help Desk, call center, customer support, or technical support experience * Working knowledge of: * Windows operating systems * Microsoft Office products * Web-based applications and remote ...
New
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Orlando, FL · Remote
$45K - $47K/yr
... of Help Desk, call center, customer support, or technical support experience * Working knowledge of: * Windows operating systems * Microsoft Office products * Web-based applications and remote ...
New
Trenton, NJ · On-site +1
$20.50 - $28/hr
Position is Remote. Hours are Monday through Friday- 2 pm to 10 pm This position is fully remote ... Help Desk and IT Operations procedures. • Log all incoming problems and requests and actions ...
Trenton, NJ · On-site +1
$20.50 - $28/hr
Position is Remote. Hours are Monday through Friday- 2 pm to 10 pm This position is fully remote ... Help Desk and IT Operations procedures. • Log all incoming problems and requests and actions ...
Norristown, PA · On-site +1
$31.05 - $41.40/hr
Norristown, PA Job Type: Full-Time Remote Employment: Flexible/Hybrid Job Number: 26-357 Department ... Coordinates daily Help Desk operations including ticket queue management, staff assignments, and ...
Norristown, PA · On-site +1
$31.05 - $41.40/hr
Norristown, PA Job Type: Full-Time Remote Employment: Flexible/Hybrid Job Number: 26-357 Department ... Coordinates daily Help Desk operations including ticket queue management, staff assignments, and ...
$18/hr
Help Desk Technician Department : Information Technology Location ... Remote Salary : $18 per Hour Hours : Monday to Friday between 10:00am to 6:00pm (MST) States we are ...
$18/hr
Help Desk Technician Department : Information Technology Location ... Remote Salary : $18 per Hour Hours : Monday to Friday between 10:00am to 6:00pm (MST) States we are ...
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
| Aspect | Remote Linux Help Desk | Remote Network Support Specialist |
|---|---|---|
| Certifications | Linux+, CompTIA A+ | CCNA, CompTIA Network+ |
| Work Environment | Help desk, technical support | Network troubleshooting, infrastructure support |
| Industry Usage | IT support, customer service | Network administration, enterprise IT |
| Common Search Intent | Technical support for Linux systems | Network issues and infrastructure support |
The Remote Linux Help Desk primarily focuses on providing technical support and troubleshooting for Linux-based systems, often assisting end-users with software, hardware, and OS issues. In contrast, a Remote Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure, including routers, switches, and connectivity problems. While both roles require networking knowledge, the Linux Help Desk emphasizes OS-specific support, whereas Network Support Specialists focus on network hardware and architecture.
$50K - $80K/yr
Full-time
This job post has expired today. Applications are no longer accepted.
Thoroughly document support requests using Help Desk ticketing system. Facilitate issue handling/escalation with cross-functional support staff. Monitor help desk issues working with Help Desk/End User Support management to evaluate potential issues as part of the ITIL/ITSM discipline.
Follow up with customers, provide feedback, and see issues through to resolution. Write tips, frequently asked questions, and knowledge articles for the knowledge base. Remain up to date on Firm technology and systems, policies and procedures through self-guided learning and review of training materials.
Conduct independent research on systems to solve intricate or complex technical problems. Position Requirements: College degree is strongly preferred. Appropriate technical certification(s) preferred. A minimum of one full year or more of relevant experience in a large law firm is required.
Knowledgeable of applications/technologies common to a law firm. Knowledge of best practices for designing/implementing a global, tiered IT support desk model. Working knowledge of ITIL process design for IT Service Management.
Knowledge of leading service desk performance indicators/service level standards. Knowledge of leading service desk technology solutions for IT and non-IT users (e.g., ServiceNow). Excellent attention to detail/organizational skills.
Strong service orientation. Highly motivated and analytical. Excellent attention to detail and debugging skills.
Ability to work independently as well as part of a team. Flexibility to work before and after business hours OT. The salary range is $50k - 80k+ depending on location and experience.
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