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Remote Linux Help Desk Jobs in Dallas, TX (NOW HIRING)

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We are looking for a Level 1 Help Desk Engineer located in Texas to provide remote technical support to our clients. Our service team operates on Pacific Time, so this position works 10:00 AM-7:00 PM ...

Location: Remote, US. Must reside and work in the United States. Job Overview The Project ... Liaises with the Help Desk agents to coordinate responses to both routine and complex Help Desk ...

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The ability to act independently and the judgment to know when to reach out for help is key. This ... We focus on providing best-in-class remote support for our clients, but we do require that our team ...

... Remote or Needham, MA Schedule Monday-Friday, 9:00 AM-6:00 PM Pay Band $22.00-$30.25 per hour About ... The right person does not need to be a network engineer or generic IT help desk technician. We are ...

... Remote or Needham, MA Schedule Monday-Friday, 9:00 AM-6:00 PM Pay Band $22.00-$30.25 per hour About ... The right person does not need to be a network engineer or generic IT help desk technician. We are ...

Remote or Dallas/Austin based developers will be considered. Requirements Extensive experience with ... The service provides high quality tax help at a fraction of the price of a tax store by allowing ...

Remote or Dallas/Austin based developers will be considered. Requirements Extensive experience with ... The service provides high quality tax help at a fraction of the price of a tax store by allowing ...

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Remote Linux Help Desk information

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How much do remote linux help desk jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for remote linux help desk in Dallas, TX is $22.90, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $25.67 per hour, depending on experience, location, and employer.

What is the difference between Remote Linux Help Desk vs Remote Network Support Specialist?

AspectRemote Linux Help DeskRemote Network Support Specialist
CertificationsLinux+, CompTIA A+CCNA, CompTIA Network+
Work EnvironmentHelp desk, technical supportNetwork troubleshooting, infrastructure support
Industry UsageIT support, customer serviceNetwork administration, enterprise IT
Common Search IntentTechnical support for Linux systemsNetwork issues and infrastructure support

The Remote Linux Help Desk primarily focuses on providing technical support and troubleshooting for Linux-based systems, often assisting end-users with software, hardware, and OS issues. In contrast, a Remote Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure, including routers, switches, and connectivity problems. While both roles require networking knowledge, the Linux Help Desk emphasizes OS-specific support, whereas Network Support Specialists focus on network hardware and architecture.

What are the most commonly searched types of Linux Help Desk jobs in Dallas, TX?

The most popular types of Linux Help Desk jobs in Dallas, TX are:

What are popular job titles related to Remote Linux Help Desk jobs in Dallas, TX?

For Remote Linux Help Desk jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Remote Linux Help Desk jobs in Dallas, TX look for?

The top searched job categories for Remote Linux Help Desk jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Remote Linux Help Desk jobs?

Cities near Dallas, TX with the most Remote Linux Help Desk job openings:

Infographic showing various Remote Linux Help Desk job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $47,635 per year, or $22.9 per hour.

Help Desk Technician

Advanced MedAesthetic Partners

Dallas, TX • On-site, Remote

$50K - $65K/yr

Full-time

Posted 4 days ago


Job description

Help Desk Technician
Location: Remote in CA, CT, DC, FL, GA, IN, MD, MI, MO, NC, NJ, NY, OK, OR, SC, TN, TX, UT, WA
Job Type: Full-Time
Compensation: $50,000 - $65,000/yr
Schedule/Availability: Open Availability - must be able to work a flexible schedule.
Who We Are:
At AMP, our mission is to amplify confidence and enhance lives by elevating the delivery of exceptional aesthetic care through innovative solutions and collaboration with our partner practices.
Through expert care, innovative services, and personalized attention, we help each patient feel their best, inside and out. By amplifying confidence, we empower individuals to take on the world with renewed self-assurance, while enhancing lives through transformative experiences that promote lasting happiness and fulfillment.
Our values guide how we work, how we serve our patients, and how we support one another. They are not abstract ideals-they are reflected in our daily decisions, behaviors, and standards.
  • Teamwork comes first - You'll be surrounded by supportive, motivated teammates
  • Growth is constant - We invest in your development and advancement
  • Community matters - We foster an inclusive, welcoming environment
  • We celebrate wins - Recognition and appreciation are part of our culture

Our Values:
Leadership • Excellence • Growth • Integrity • Community
Role Summary:
As a Help Desk Technician, you will be the calm, capable voice on the other end of the line when technology gets in the way of patient care. Using strong troubleshooting skills and genuine patience, you'll keep the hardware, software, and systems running across AMP's growing network of medical aesthetics practices, soon to include Heyday's studios alongside our existing partner locations. You're the person practice teams call when a front desk computer won't start or a card reader won't connect, and every ticket you close is one less thing standing between a patient and their appointment.
By resolving issues quickly, documenting clearly, and thinking ahead about what will break next, the Help Desk Technician keeps dozens of practices running smoothly day to day. The ideal candidate is patient with non-technical users, sharp under pressure, and genuinely curious about solving problems. This role is more than a support seat, it's a front-row view into how a fast-growing, multi-brand healthcare company keeps its technology reliable at scale.
Responsibilities:
  • Serve as first-line support for hardware, software, network, and peripheral issues submitted through our IT ticketing system.
  • Triage, prioritize, and resolve Tier 1 support tickets within defined SLA windows, escalating more complex issues to the Director of IT.
  • Provide remote and phone-based troubleshooting to practice staff across our multi-state network.
  • Set up, configure, and deploy workstations, printers, tablets, and mobile devices for new users and new locations, including as Heyday's studios come online.
  • Manage user accounts and access in Microsoft 365 (Outlook, Teams, SharePoint) and other core platforms.
  • Support onboarding and offboarding workflows, including device provisioning and account deactivation.
  • Maintain accurate documentation of issues, resolutions, and asset inventory.
  • Assist with software installations, updates, and basic configuration across practice and corporate systems.
  • Support the Director of IT with infrastructure projects, vendor coordination, and systems rollouts.
  • Spot recurring issues and contribute to knowledge base articles and internal documentation.

Requirements
EXPERIENCE & SKILLS:
  • 2+ years of experience in a help desk, IT support, or desktop support role (internship or academic experience considered).
  • Working knowledge of Windows 10/11, Microsoft 365 (Outlook, Teams, SharePoint, OneDrive), and Active Directory.
  • Familiarity with ticketing systems (Linear, Zendesk, Jira, or equivalent).
  • Basic understanding of networking concepts (DNS, DHCP, VPN, Wi-Fi troubleshooting).
  • Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
  • Comfortable supporting a fast-paced, multi-location, multi-brand environment with shifting priorities.
  • CompTIA A+ certification preferred but not required; candidates actively pursuing certification are encouraged to apply.
  • Healthcare or multi-location retail/service environment experience preferred.
  • High school diploma or equivalent required.

PHYSICAL REQUIREMENTS:
To ensure the safety and well-being of our employees, we have established the following physical requirements.
  • This position requires knowledge of various aspects of hardware and software troubleshooting.
  • Must possess good organizational skills to manage a high volume of tickets and competing priorities.
  • This position requires the ability to sit and work at a computer for prolonged periods, with occasional walking, standing, and bending to set up or repair equipment.
  • Frequent talking and listening when providing phone and remote support to non-technical users.
  • Frequent use of the phone, computer, and other technologies.
  • Employees will be asked to travel and must be able to carry and maneuver their luggage and navigate through various transportation modes (car, airplane, bus, train).

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
Advanced MedAesthetic Partners (AMP) is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, pregnancy, veteran status, or other status as protected by applicable law. AMP complies with applicable state and local laws governing nondiscrimination in employment in every location in which we have facilities. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AMP is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported.
The pay range for this role is:
50,000 - 65,000 USD per year (AMP HQ)