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Linux Help Desk Jobs (NOW HIRING)

Leidos

Help Desk Manager

Chantilly, VA

$92.30K - $166.85K/yr

GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical ... Experience scripting in a Linux environment using Shell and Bash * Deep understanding and ...

Leidos

Help Desk Manager

Chantilly, VA · On-site

$92.30K - $166.85K/yr

GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical ... Experience scripting in a Linux environment using Shell and Bash * Deep understanding and ...

Barbaricum

Barbaricum is seeking a Help Desk Specialist to provide first-line technical support for TRADOC G2 ... Familiarity with Windows and Linux operating systems. Strong communication and problem-solving ...

STI

Help Desk Technician

Golden, CO · On-site

$20.75 - $28/hr

Help Desk Technician Golden, CO 12+ Months NOTE: This is 100% on site, with 5-8hr days to start ... Proficiency with Windows, Linux, and IOS computers * Excellent oral and written communication ...

TAD PGS, Inc

Help Desk Technician

Huntsville, AL

$18.75 - $25.25/hr

... Linux and Windows systems, HPC systems, and web applications. * Monitor and troubleshoot issues ... Help Desk / Call Center / Technician Support: 1-3 years. Military connected talent encouraged to ...

TAD PGS, Inc.

Help Desk Technician

Huntsville, AL

$18.75 - $25.25/hr

... Linux and Windows systems, HPC systems, and web applications. * Monitor and troubleshoot issues ... Help Desk / Call Center / Technician Support: 1-3 years. Military connected talent encouraged to ...

Kenworth Sales

Help Desk Support

Salt Lake City, UT · On-site

$19.25 - $26.25/hr

They are seeking a Help Desk Support to handle networking, desktop, telephony, and systems ... and Linux server and desktop technologies. • Windows Client and Server operating systems (11 ...

Kenworth Sales

Help Desk Support

Salt Lake City, UT · On-site

$19.25 - $26.25/hr

They are seeking a Help Desk Support to handle general networking, desktop, telephony, and systems ... and Linux server and desktop technologies. • Windows Client and Server operating systems (11 ...

Kenworth Sales

Help Desk Support

Salt Lake City, UT

$19.25 - $26.25/hr

Help Desk Support ID: 3923 Job Type: Exempt (salaried) Location: Salt Lake City, UT Openings: 1 ... Experience installing and supporting Microsoft and Linux server and desktop technologies. * Windows ...

FHR

A48-Help Desk Technician 48

Golden, CO · On-site

$20.75 - $28/hr

Our direct client has an opening for a Help Desk Technician 48 This position is 14 months with the ... with Windows, Linux, and IOS computers Excellent oral and written communication skills Detail ...

Bishop Museum

Help Desk Technician

Honolulu, HI

$28.85 - $36.54/hr

The Help Desk Technician is responsible for the installation, configuration, testing, deploying ... Must be familiar with various computers and operating systems (such as MS Windows 10/11, Linux, and ...

Bishop Museum

Help Desk Technician

Honolulu, HI

$28.85 - $36.54/hr

The Help Desk Technician is responsible for the installation, configuration, testing, deploying ... Must be familiar with various computers and operating systems (such as MS Windows 10/11, Linux, and ...

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How much do linux help desk jobs pay per hour?

As of May 31, 2026, the average hourly pay for linux help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a Linux Help Desk job?

A Linux Help Desk job involves providing technical support for Linux-based systems, troubleshooting software and hardware issues, and assisting users with system configurations. Specialists in this role diagnose problems, guide users through solutions, and may escalate complex issues to higher-level support. They often work with command-line tools, system logs, and remote access utilities to resolve problems efficiently. Strong communication skills and a solid understanding of Linux operating systems are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Linux Help Desk position, and why are they important?

To thrive as a Linux Help Desk professional, you need a solid understanding of Linux operating systems, troubleshooting skills, and foundational IT knowledge, often backed by a relevant degree or certifications like CompTIA Linux+ or LPIC-1. Familiarity with command line tools, ticketing systems, remote desktop applications, and basic scripting is commonly required. Strong communication, patience, and problem-solving abilities help you effectively support end-users and collaborate with technical teams. These skills are vital for resolving technical issues efficiently and ensuring high customer satisfaction.

What does a typical day look like for someone in a Linux Help Desk role?

A typical day for a Linux Help Desk professional involves responding to user support tickets, troubleshooting technical issues related to Linux-based systems, and providing clear, step-by-step solutions. You might spend time diagnosing network or hardware problems, configuring user accounts and permissions, and escalating complex issues to higher-level engineers. Collaboration with teammates and documentation of solutions are often key parts of the workflow. The role requires balancing quick responses to urgent requests with proactive maintenance tasks, making each day dynamic and engaging.
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Linux Help Desk jobs near you
Linux Help Desk Manager, Need MSP Experience

Linux Help Desk Manager, Need MSP Experience

Next Step Systems

Des Plaines, IL • On-site

Full-time

Medical, Retirement, PTO

Posted 24 days ago

Job description

Linux Help Desk Manager, Need MSP Experience, Des Plaines, IL
For this Linux Help Desk Manager position, Managed Services Provider and Linux experience is required.
This is a Hybrid opportunity with some Onsite and some Remote in Des Plaines, IL required.
We are looking for a Linux Help Desk Manager to champion the front line support team, to continuously develop the team by training, lead by example, coach and inspire, hire and promote, and ensure continued success for our end users. Because of the nature of this role, we are looking for someone with the appropriate technical background and managerial skill set. You are expected to lead by example and have the ability to tackle technical issues and serve as an escalation point if necessary. Your job is to ensure that your team is trained so your time is not spent on personally troubleshooting technical issues.
Besides Linux knowledge, we are looking for strong management skills. Experience with coaching, scheduling , organizing work tasks, hiring, firing and training. Experience working with and overseeing a project ticketing system and being able to measure and assess the team's activity etc.
Responsibilities:
- Manage a technical support team servicing Linux-based hosting environments, including, Shared, Virtual Private (VPS), and Dedicated Servers, Data center environment deployments, and AWS and Digital Ocean public cloud deployments.
- Recruit, hire, promote, train, mentor, and develop the Support Team members.
- Monitor all aspects of customer interactions to ensure an excellent user experience.
- Mentor and coach team members in technical and other aspects to enhance professionalism.
- Build and maintain internal and customer-facing knowledge base documentation.
- Work with the company's technology steering committee to ensure excellence in hosting.
- Maintain a culture of transparency, honesty, and learning.
- Provide the kind of high-quality service that you can recommend to friends and family.
Qualifications:
- 5-10+ year experience in customer support/service.
- Deep Understanding of GNU/Linux hosting platforms including Virtualization and Networking.
- Managed Services Provider (MSP) experience is required.
- Experience building tools with scripting languages such as Python, Bash, and PHP.
- Extra credit if experienced in maintaining SLA in public cloud such as AWS and Digital Ocean.
- Experience successfully managing teams.
- Demonstration of independent thinking and decision-making abilities.
- Ability to multi-task and adapt to changes quickly.
- Ability to prioritize work and work within a project management system.
- Self-motivated with an ability to work in a fast paced environment.
- Positive personality.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Des Plaines IL Jobs, Linux Help Desk Manager, Linux, GNU, Virtualization, Networking, Python, Bash, PHP, Customer Support, VPS, Dedicated Servers, Data Center, AWS, Digital Ocean, Cloud, Illinois Recruiters, IT Jobs, Illinois Recruiting
Looking to hire for similar positions in Des Plaines, IL or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Linux Help Desk Managers for jobs Des Plaines, Illinois and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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