Linux Help Desk Manager, Need MSP Experience, Des Plaines, IL For this Linux Help Desk Manager position, Managed Services Provider and Linux experience is required. This is a Hybrid opportunity with ...
Linux Help Desk Manager, Need MSP Experience, Des Plaines, IL For this Linux Help Desk Manager position, Managed Services Provider and Linux experience is required. This is a Hybrid opportunity with ...
The Position The Help Desk Specialist will be responsible for maintaining operations oversight and ... Respond to and diagnose UNIX/Linux problems through discussion with users and provide Tier 1 and 2 ...
Quick apply
The Position The Help Desk Specialist will be responsible for maintaining operations oversight and ... Respond to and diagnose UNIX/Linux problems through discussion with users and provide Tier 1 and 2 ...
The Position The Help Desk Specialist will be responsible for maintaining operations oversight and ... Respond to and diagnose UNIX/Linux problems through discussion with users and provide Tier 1 and 2 ...
Quick apply
The Position The Help Desk Specialist will be responsible for maintaining operations oversight and ... Respond to and diagnose UNIX/Linux problems through discussion with users and provide Tier 1 and 2 ...
Help Desk Manager
$92K - $166K/yr
GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical ... Experience scripting in a Linux environment using Shell and Bash * Deep understanding and ...
Help Desk Manager
$92K - $166K/yr
GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical ... Experience scripting in a Linux environment using Shell and Bash * Deep understanding and ...
Help Desk Manager
Chantilly, VA · On-site
$92K - $166K/yr
GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical ... Experience scripting in a Linux environment using Shell and Bash * Deep understanding and ...
Help Desk Manager
Chantilly, VA · On-site
$92K - $166K/yr
GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical ... Experience scripting in a Linux environment using Shell and Bash * Deep understanding and ...
Help Desk Technician
Golden, CO · On-site
$28 - $30/hr
Role : Help Desk Technician Location : Golden, CO - Onsite Client : State of Colorado Rate : $28 ... Proficiency with Windows, Linux, and IOS computers * Excellent oral and written communication ...
Help Desk Technician
Golden, CO · On-site
$28 - $30/hr
Role : Help Desk Technician Location : Golden, CO - Onsite Client : State of Colorado Rate : $28 ... Proficiency with Windows, Linux, and IOS computers * Excellent oral and written communication ...
Barbaricum is seeking a Help Desk Specialist to provide first-line technical support for TRADOC G2 ... Familiarity with Windows and Linux operating systems. Strong communication and problem-solving ...
Barbaricum is seeking a Help Desk Specialist to provide first-line technical support for TRADOC G2 ... Familiarity with Windows and Linux operating systems. Strong communication and problem-solving ...
Help Desk Technician
Golden, CO · On-site
$20.75 - $28/hr
Help Desk Technician Golden, CO 12+ Months NOTE: This is 100% on site, with 5-8hr days to start ... Proficiency with Windows, Linux, and IOS computers * Excellent oral and written communication ...
Help Desk Technician
Golden, CO · On-site
$20.75 - $28/hr
Help Desk Technician Golden, CO 12+ Months NOTE: This is 100% on site, with 5-8hr days to start ... Proficiency with Windows, Linux, and IOS computers * Excellent oral and written communication ...
Help Desk Manager
Chantilly, VA · On-site
$92K - $166K/yr
Manage daily help desk operations, ensuring 24/7 coverage * Lead and manage Level II Help Desk ... Experience scripting in a Linux environment using Shell and Bash * Deep understanding and ...
Help Desk Manager
Chantilly, VA · On-site
$92K - $166K/yr
Manage daily help desk operations, ensuring 24/7 coverage * Lead and manage Level II Help Desk ... Experience scripting in a Linux environment using Shell and Bash * Deep understanding and ...
Help Desk Manager
Reston, VA · On-site
$92K - $166K/yr
Manage daily help desk operations, ensuring 24/7 coverage * Lead and manage Level II Help Desk ... Experience scripting in a Linux environment using Shell and Bash * Deep understanding and ...
Help Desk Manager
Reston, VA · On-site
$92K - $166K/yr
Manage daily help desk operations, ensuring 24/7 coverage * Lead and manage Level II Help Desk ... Experience scripting in a Linux environment using Shell and Bash * Deep understanding and ...
Help Desk Manager
Sterling, VA · On-site
$92K - $166K/yr
Manage daily help desk operations, ensuring 24/7 coverage * Lead and manage Level II Help Desk ... Experience scripting in a Linux environment using Shell and Bash * Deep understanding and ...
Help Desk Manager
Sterling, VA · On-site
$92K - $166K/yr
Manage daily help desk operations, ensuring 24/7 coverage * Lead and manage Level II Help Desk ... Experience scripting in a Linux environment using Shell and Bash * Deep understanding and ...
Help Desk Manager
Manassas, VA · On-site
$92K - $166K/yr
Manage daily help desk operations, ensuring 24/7 coverage * Lead and manage Level II Help Desk ... Experience scripting in a Linux environment using Shell and Bash * Deep understanding and ...
Help Desk Manager
Manassas, VA · On-site
$92K - $166K/yr
Manage daily help desk operations, ensuring 24/7 coverage * Lead and manage Level II Help Desk ... Experience scripting in a Linux environment using Shell and Bash * Deep understanding and ...
Help Desk Manager
Falls Church, VA · On-site
$92K - $166K/yr
Manage daily help desk operations, ensuring 24/7 coverage * Lead and manage Level II Help Desk ... Experience scripting in a Linux environment using Shell and Bash * Deep understanding and ...
Help Desk Manager
Falls Church, VA · On-site
$92K - $166K/yr
Manage daily help desk operations, ensuring 24/7 coverage * Lead and manage Level II Help Desk ... Experience scripting in a Linux environment using Shell and Bash * Deep understanding and ...
Help Desk Manager
Merrifield, VA · On-site
$92K - $166K/yr
Manage daily help desk operations, ensuring 24/7 coverage * Lead and manage Level II Help Desk ... Experience scripting in a Linux environment using Shell and Bash * Deep understanding and ...
Help Desk Manager
Merrifield, VA · On-site
$92K - $166K/yr
Manage daily help desk operations, ensuring 24/7 coverage * Lead and manage Level II Help Desk ... Experience scripting in a Linux environment using Shell and Bash * Deep understanding and ...
Help Desk Manager
Aldie, VA · On-site
$92K - $166K/yr
Manage daily help desk operations, ensuring 24/7 coverage * Lead and manage Level II Help Desk ... Experience scripting in a Linux environment using Shell and Bash * Deep understanding and ...
Help Desk Manager
Aldie, VA · On-site
$92K - $166K/yr
Manage daily help desk operations, ensuring 24/7 coverage * Lead and manage Level II Help Desk ... Experience scripting in a Linux environment using Shell and Bash * Deep understanding and ...
Help Desk Manager
Chantilly, VA · On-site
$92K - $166K/yr
Manage daily help desk operations, ensuring 24/7 coverage * Lead and manage Level II Help Desk ... Experience scripting in a Linux environment using Shell and Bash * Deep understanding and ...
Help Desk Manager
Chantilly, VA · On-site
$92K - $166K/yr
Manage daily help desk operations, ensuring 24/7 coverage * Lead and manage Level II Help Desk ... Experience scripting in a Linux environment using Shell and Bash * Deep understanding and ...
Help Desk Manager
Herndon, VA · On-site
$92K - $166K/yr
Manage daily help desk operations, ensuring 24/7 coverage * Lead and manage Level II Help Desk ... Experience scripting in a Linux environment using Shell and Bash * Deep understanding and ...
Help Desk Manager
Herndon, VA · On-site
$92K - $166K/yr
Manage daily help desk operations, ensuring 24/7 coverage * Lead and manage Level II Help Desk ... Experience scripting in a Linux environment using Shell and Bash * Deep understanding and ...
Help Desk Manager
Springfield, VA · On-site
$92K - $166K/yr
Manage daily help desk operations, ensuring 24/7 coverage * Lead and manage Level II Help Desk ... Experience scripting in a Linux environment using Shell and Bash * Deep understanding and ...
Help Desk Manager
Springfield, VA · On-site
$92K - $166K/yr
Manage daily help desk operations, ensuring 24/7 coverage * Lead and manage Level II Help Desk ... Experience scripting in a Linux environment using Shell and Bash * Deep understanding and ...
Help Desk Engineer
Annapolis Junction, MD · On-site
Certifications in RedHat / Linux / VMware / Windows (install, configure, maintain and administer ... help desk operations. * Possess strong written and verbal communication skills to collaborate ...
Help Desk Engineer
Annapolis Junction, MD · On-site
Certifications in RedHat / Linux / VMware / Windows (install, configure, maintain and administer ... help desk operations. * Possess strong written and verbal communication skills to collaborate ...
Help Desk Engineer
Annapolis Junction, MD · On-site
Certifications in RedHat / Linux / VMware / Windows (install, configure, maintain and administer ... help desk operations. * Possess strong written and verbal communication skills to collaborate ...
Help Desk Engineer
Annapolis Junction, MD · On-site
Certifications in RedHat / Linux / VMware / Windows (install, configure, maintain and administer ... help desk operations. * Possess strong written and verbal communication skills to collaborate ...
Linux Help Desk information
See salary details
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
How much do linux help desk jobs pay per hour?
As of Jul 7, 2026, the average hourly pay for linux help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.
What is a Linux Help Desk job?
A Linux Help Desk job involves providing technical support for Linux-based systems, troubleshooting software and hardware issues, and assisting users with system configurations. Specialists in this role diagnose problems, guide users through solutions, and may escalate complex issues to higher-level support. They often work with command-line tools, system logs, and remote access utilities to resolve problems efficiently. Strong communication skills and a solid understanding of Linux operating systems are essential for success in this role.
What does a typical day look like for someone in a Linux Help Desk role?
A typical day for a Linux Help Desk professional involves responding to user support tickets, troubleshooting technical issues related to Linux-based systems, and providing clear, step-by-step solutions. You might spend time diagnosing network or hardware problems, configuring user accounts and permissions, and escalating complex issues to higher-level engineers. Collaboration with teammates and documentation of solutions are often key parts of the workflow. The role requires balancing quick responses to urgent requests with proactive maintenance tasks, making each day dynamic and engaging.
What are the key skills and qualifications needed to thrive in the Linux Help Desk position, and why are they important?
To thrive as a Linux Help Desk professional, you need a solid understanding of Linux operating systems, troubleshooting skills, and foundational IT knowledge, often backed by a relevant degree or certifications like CompTIA Linux+ or LPIC-1. Familiarity with command line tools, ticketing systems, remote desktop applications, and basic scripting is commonly required. Strong communication, patience, and problem-solving abilities help you effectively support end-users and collaborate with technical teams. These skills are vital for resolving technical issues efficiently and ensuring high customer satisfaction.
More about Linux Help Desk jobs
What cities are hiring for Linux Help Desk jobs? Cities with the most Linux Help Desk job openings:
What are the most commonly searched types of Linux Help Desk jobs? The most popular types of Linux Help Desk jobs are:
What states have the most Linux Help Desk jobs? States with the most job openings for Linux Help Desk jobs include:
What job categories do people searching Linux Help Desk jobs look for? The top searched job categories for Linux Help Desk jobs are:
Full-time
Medical, Retirement, PTO
Posted 15 hours ago
Job description
Linux Help Desk Manager, Need MSP Experience, Des Plaines, IL
For this Linux Help Desk Manager position, Managed Services Provider and Linux experience is required.
This is a Hybrid opportunity with some Onsite and some Remote in Des Plaines, IL required.
We are looking for a Linux Help Desk Manager to champion the front line support team, to continuously develop the team by training, lead by example, coach and inspire, hire and promote, and ensure continued success for our end users. Because of the nature of this role, we are looking for someone with the appropriate technical background and managerial skill set. You are expected to lead by example and have the ability to tackle technical issues and serve as an escalation point if necessary. Your job is to ensure that your team is trained so your time is not spent on personally troubleshooting technical issues.
Besides Linux knowledge, we are looking for strong management skills. Experience with coaching, scheduling , organizing work tasks, hiring, firing and training. Experience working with and overseeing a project ticketing system and being able to measure and assess the team's activity etc.
Responsibilities:
- Manage a technical support team servicing Linux-based hosting environments, including, Shared, Virtual Private (VPS), and Dedicated Servers, Data center environment deployments, and AWS and Digital Ocean public cloud deployments.
- Recruit, hire, promote, train, mentor, and develop the Support Team members.
- Monitor all aspects of customer interactions to ensure an excellent user experience.
- Mentor and coach team members in technical and other aspects to enhance professionalism.
- Build and maintain internal and customer-facing knowledge base documentation.
- Work with the company's technology steering committee to ensure excellence in hosting.
- Maintain a culture of transparency, honesty, and learning.
- Provide the kind of high-quality service that you can recommend to friends and family.
Qualifications:
- 5-10+ year experience in customer support/service.
- Deep Understanding of GNU/Linux hosting platforms including Virtualization and Networking.
- Managed Services Provider (MSP) experience is required.
- Experience building tools with scripting languages such as Python, Bash, and PHP.
- Extra credit if experienced in maintaining SLA in public cloud such as AWS and Digital Ocean.
- Experience successfully managing teams.
- Demonstration of independent thinking and decision-making abilities.
- Ability to multi-task and adapt to changes quickly.
- Ability to prioritize work and work within a project management system.
- Self-motivated with an ability to work in a fast paced environment.
- Positive personality.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Des Plaines IL Jobs, Linux Help Desk Manager, Linux, GNU, Virtualization, Networking, Python, Bash, PHP, Customer Support, VPS, Dedicated Servers, Data Center, AWS, Digital Ocean, Cloud, Illinois Recruiters, IT Jobs, Illinois Recruiting
Looking to hire for similar positions in Des Plaines, IL or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Linux Help Desk Managers for jobs Des Plaines, Illinois and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Fort Lauderdale, Houston, Indianapolis, Jacksonville, Kansas City, Los Angeles, Miami, Minneapolis, Nashville, New Jersey, New York, Philadelphia, Phoenix, Raleigh, Salt Lake City, San Antonio, San Diego, San Francisco, San Jose, Seattle, Silicon Valley, St Louis, Tampa, Washington DC
For this Linux Help Desk Manager position, Managed Services Provider and Linux experience is required.
This is a Hybrid opportunity with some Onsite and some Remote in Des Plaines, IL required.
We are looking for a Linux Help Desk Manager to champion the front line support team, to continuously develop the team by training, lead by example, coach and inspire, hire and promote, and ensure continued success for our end users. Because of the nature of this role, we are looking for someone with the appropriate technical background and managerial skill set. You are expected to lead by example and have the ability to tackle technical issues and serve as an escalation point if necessary. Your job is to ensure that your team is trained so your time is not spent on personally troubleshooting technical issues.
Besides Linux knowledge, we are looking for strong management skills. Experience with coaching, scheduling , organizing work tasks, hiring, firing and training. Experience working with and overseeing a project ticketing system and being able to measure and assess the team's activity etc.
Responsibilities:
- Manage a technical support team servicing Linux-based hosting environments, including, Shared, Virtual Private (VPS), and Dedicated Servers, Data center environment deployments, and AWS and Digital Ocean public cloud deployments.
- Recruit, hire, promote, train, mentor, and develop the Support Team members.
- Monitor all aspects of customer interactions to ensure an excellent user experience.
- Mentor and coach team members in technical and other aspects to enhance professionalism.
- Build and maintain internal and customer-facing knowledge base documentation.
- Work with the company's technology steering committee to ensure excellence in hosting.
- Maintain a culture of transparency, honesty, and learning.
- Provide the kind of high-quality service that you can recommend to friends and family.
Qualifications:
- 5-10+ year experience in customer support/service.
- Deep Understanding of GNU/Linux hosting platforms including Virtualization and Networking.
- Managed Services Provider (MSP) experience is required.
- Experience building tools with scripting languages such as Python, Bash, and PHP.
- Extra credit if experienced in maintaining SLA in public cloud such as AWS and Digital Ocean.
- Experience successfully managing teams.
- Demonstration of independent thinking and decision-making abilities.
- Ability to multi-task and adapt to changes quickly.
- Ability to prioritize work and work within a project management system.
- Self-motivated with an ability to work in a fast paced environment.
- Positive personality.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Des Plaines IL Jobs, Linux Help Desk Manager, Linux, GNU, Virtualization, Networking, Python, Bash, PHP, Customer Support, VPS, Dedicated Servers, Data Center, AWS, Digital Ocean, Cloud, Illinois Recruiters, IT Jobs, Illinois Recruiting
Looking to hire for similar positions in Des Plaines, IL or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Linux Help Desk Managers for jobs Des Plaines, Illinois and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Fort Lauderdale, Houston, Indianapolis, Jacksonville, Kansas City, Los Angeles, Miami, Minneapolis, Nashville, New Jersey, New York, Philadelphia, Phoenix, Raleigh, Salt Lake City, San Antonio, San Diego, San Francisco, San Jose, Seattle, Silicon Valley, St Louis, Tampa, Washington DC
About Next Step Systems
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Naperville, IL, US
Year founded
1995