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Linux Help Desk Jobs in Illinois (NOW HIRING)

Next Step Systems

Trading Desk Portfolio Analyst

Chicago, IL · On-site

$21 - $28.75/hr

Chicago IL Jobs, Trading Desk Portfolio Analyst, UNIX, Linux, SQL, Windows, Trading, Perl, Python ... We help companies that are looking to hire Trading Desk Portfolio Analysts candidate for jobs in ...

WEBIT Services

T3 Service Desk Engineer

Naperville, IL · On-site

$85K - $110K/yr

As a Tier 3 Service Desk Engineer, you will serve as the highest level of technical support within ... Proficient in Windows and Linux server administration, networking (LAN/WAN), virtualization (VMware ...

WEBIT Services

T3 Service Desk Engineer

Naperville, IL

$85K - $110K/yr

Proficient in Windows and Linux server administration, networking (LAN/WAN), virtualization (VMware, Hyper-V), cloud services (AWS, Azure), and security best practices. Problem-Solving: Strong ...

WEBIT Services

T3 Service Desk Engineer

Naperville, IL · On-site

$85K - $110K/yr

As a Tier 3 Service Desk Engineer, you will serve as the highest level of technical support within ... Proficient in Windows and Linux server administration, networking (LAN/WAN), virtualization (VMware ...

Cboe Global Markets

Trade Desk Specialist

Chicago, IL · On-site

Technical Operations & Platform Stability • Perform in-depth technical diagnostics using Linux ... Volunteer opportunities to help you give back to your communities Some of our associates' favorite ...

ETS ENTERPRISES

Level 2 / Level 3 Engineer

Rosemont, IL

$85K - $120K/yr

Help Desk Technician - Level 2 / Level 3 Hybrid / On-site / Remote (as applicable) Employment Type ... Linux a plus) · Configure and troubleshoot networking components (firewalls, switches, VPNs ...

ETS ENTERPRISES

Level 2 / Level 3 Engineer

Rosemont, IL

$85K - $120K/yr

Help Desk Technician - Level 2 / Level 3 Hybrid / On-site / Remote (as applicable) Employment Type ... Linux a plus) · Configure and troubleshoot networking components (firewalls, switches, VPNs ...

Next Step Systems

Trade Desk Operations Engineer

Chicago, IL · On-site

$71K - $96K/yr

Chicago IL Jobs, Trade Desk Operations Engineer, UNIX, Linux, Windows, Perl, Python, Ruby, SQL ... We help companies that are looking to hire Trade Desk Operations Engineers candidate for jobs in ...

Next Step Systems

Trade Desk Operations Engineer

Chicago, IL · On-site

$89K - $122K/yr

Chicago IL Jobs, Trade Desk Operations Engineer, UNIX, Linux, Windows, Perl, Python, Ruby, SQL ... We help companies that are looking to hire Trade Desk Operations Engineers candidate for jobs in ...

Wisper Internet

System Support Assistant

Mascoutah, IL · On-site

$48K - $52K/yr

... years help desk/desktop/network support; 2+ years Microsoft 365 - Windows OS and server administration experience; Linux exposure a plus - Valid driver's license; authorized to work without ...

Wisper ISP

System Support Assistant

Mascoutah, IL · On-site

$48K - $52K/yr

... years help desk/desktop/network support; 2+ years Microsoft 365 - Windows OS and server administration experience; Linux exposure a plus - Valid driver's license; authorized to work without ...

Wisper ISP

System Support Assistant

Mascoutah, IL · On-site

$48K - $52K/yr

... years help desk/desktop/network support; 2+ years Microsoft 365 - Windows OS and server administration experience; Linux exposure a plus - Valid driver's license; authorized to work without ...

The University of Chicago

HPC Systems Engineer

Chicago, IL · On-site

$95K - $110K/yr

... and other help desk ticket requests or issues. Building and deploying open source software and ... Linux build automation in a large, distributed computing environment with Puppet/Ansible/Git/Docker ...

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All JobsLinux Help Desk JobsLinux Help Desk Jobs in Illinois

Linux Help Desk information

See Illinois salary details

$12

$22

$32

How much do linux help desk jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for linux help desk in Illinois is $22.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $25.14 per hour, depending on experience, location, and employer.

What is a Linux Help Desk job?

A Linux Help Desk job involves providing technical support for Linux-based systems, troubleshooting software and hardware issues, and assisting users with system configurations. Specialists in this role diagnose problems, guide users through solutions, and may escalate complex issues to higher-level support. They often work with command-line tools, system logs, and remote access utilities to resolve problems efficiently. Strong communication skills and a solid understanding of Linux operating systems are essential for success in this role.

What does a typical day look like for someone in a Linux Help Desk role?

A typical day for a Linux Help Desk professional involves responding to user support tickets, troubleshooting technical issues related to Linux-based systems, and providing clear, step-by-step solutions. You might spend time diagnosing network or hardware problems, configuring user accounts and permissions, and escalating complex issues to higher-level engineers. Collaboration with teammates and documentation of solutions are often key parts of the workflow. The role requires balancing quick responses to urgent requests with proactive maintenance tasks, making each day dynamic and engaging.

What are the key skills and qualifications needed to thrive in the Linux Help Desk position, and why are they important?

To thrive as a Linux Help Desk professional, you need a solid understanding of Linux operating systems, troubleshooting skills, and foundational IT knowledge, often backed by a relevant degree or certifications like CompTIA Linux+ or LPIC-1. Familiarity with command line tools, ticketing systems, remote desktop applications, and basic scripting is commonly required. Strong communication, patience, and problem-solving abilities help you effectively support end-users and collaborate with technical teams. These skills are vital for resolving technical issues efficiently and ensuring high customer satisfaction.

What are the most commonly searched types of Linux Help Desk jobs in Illinois? The most popular types of Linux Help Desk jobs in Illinois are:
What are popular job titles related to Linux Help Desk jobs in Illinois? For Linux Help Desk jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Linux Help Desk jobs in Illinois look for? The top searched job categories for Linux Help Desk jobs in Illinois are:
Linux Help Desk jobs near you
Infographic showing various Linux Help Desk job openings in Illinois as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,662 per year, or $22.4 per hour.
Linux Help Desk Manager, Need MSP Experience

Linux Help Desk Manager, Need MSP Experience

Next Step Systems

Des Plaines, IL • On-site

Full-time

Medical, Retirement, PTO

Posted 20 days ago

Job description

Linux Help Desk Manager, Need MSP Experience, Des Plaines, IL
For this Linux Help Desk Manager position, Managed Services Provider and Linux experience is required.
This is a Hybrid opportunity with some Onsite and some Remote in Des Plaines, IL required.
We are looking for a Linux Help Desk Manager to champion the front line support team, to continuously develop the team by training, lead by example, coach and inspire, hire and promote, and ensure continued success for our end users. Because of the nature of this role, we are looking for someone with the appropriate technical background and managerial skill set. You are expected to lead by example and have the ability to tackle technical issues and serve as an escalation point if necessary. Your job is to ensure that your team is trained so your time is not spent on personally troubleshooting technical issues.
Besides Linux knowledge, we are looking for strong management skills. Experience with coaching, scheduling , organizing work tasks, hiring, firing and training. Experience working with and overseeing a project ticketing system and being able to measure and assess the team's activity etc.
Responsibilities:
- Manage a technical support team servicing Linux-based hosting environments, including, Shared, Virtual Private (VPS), and Dedicated Servers, Data center environment deployments, and AWS and Digital Ocean public cloud deployments.
- Recruit, hire, promote, train, mentor, and develop the Support Team members.
- Monitor all aspects of customer interactions to ensure an excellent user experience.
- Mentor and coach team members in technical and other aspects to enhance professionalism.
- Build and maintain internal and customer-facing knowledge base documentation.
- Work with the company's technology steering committee to ensure excellence in hosting.
- Maintain a culture of transparency, honesty, and learning.
- Provide the kind of high-quality service that you can recommend to friends and family.
Qualifications:
- 5-10+ year experience in customer support/service.
- Deep Understanding of GNU/Linux hosting platforms including Virtualization and Networking.
- Managed Services Provider (MSP) experience is required.
- Experience building tools with scripting languages such as Python, Bash, and PHP.
- Extra credit if experienced in maintaining SLA in public cloud such as AWS and Digital Ocean.
- Experience successfully managing teams.
- Demonstration of independent thinking and decision-making abilities.
- Ability to multi-task and adapt to changes quickly.
- Ability to prioritize work and work within a project management system.
- Self-motivated with an ability to work in a fast paced environment.
- Positive personality.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Des Plaines IL Jobs, Linux Help Desk Manager, Linux, GNU, Virtualization, Networking, Python, Bash, PHP, Customer Support, VPS, Dedicated Servers, Data Center, AWS, Digital Ocean, Cloud, Illinois Recruiters, IT Jobs, Illinois Recruiting
Looking to hire for similar positions in Des Plaines, IL or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Linux Help Desk Managers for jobs Des Plaines, Illinois and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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