Linux Help Desk Jobs Near Me

Job Posting End Date

08-24-2026

Please note the job posting will close on the day before the posting end date.

Job Summary

At AEP, we're more than just an energy company!
We're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Job Description

Support cybersecurity operations under senior guidance by monitoring, investigating, and documenting security events. Assess and test security controls, maintain high-quality standards, and demonstrate problem-solving and research skills.

Essential Job Functions & Tasks

What You'll Do:

• Monitor security technologies for suspicious activity (e.g., malware, unauthorized access, network anomalies).

• Analyze alerts and violations; respond to and mitigate threats in real time.

• Collaborate with internal teams and external partners (e.g., Federal Agencies) on threat intelligence and incident response.

• Communicate clearly in both written and verbal formats.

• Maintain flexibility in a fast-paced, shift-based SOC/CIRC environment.

• Ensure cybersecurity remains central to all tasks.

• Participate in rotating shifts and be available for on-call duties (24x7x365).

• Some travel and overtime may be required.

Additional Experience

• Active or eligible for SECRET DoD clearance.

• Experience with SIEM, firewalls, antivirus, and encryption tools.

• Familiarity with network operations, incident response, and threat hunting.

• Proficiency in scripting (Python, Bash, PowerShell, JavaScript).

• Strong knowledge of Windows, Linux/UNIX, TCP/IP.

• Relevant certifications (e.g., CISSP, GMON, GCIH, C|SA, CySA+, Sec+).

• Ability to analyze threat patterns and assess enterprise impact.

• Strong interpersonal, investigative, and critical thinking skills.

• Adaptable to changing priorities and high-pressure environments.

What We're Looking For:

Security Spec (SG6)

Education requirements are listed below:

• Bachelor's degree OR Associates degree with one year relevant experience in system administration/help desk/security (cyber or physical) OR High School Diploma/GED with 2 years relevant experience in IT system administration/help desk/security (cyber or physical); OR graduation from an approved Cybersecurity Program; alternatively may have non-degree qualifications (such as hands-on demonstrated ability in a technical interview/assessment).

Work Experience requirement listed below:

• No additional experience required in addition to experience identified above.

Security Spec Sr. (SG7)

Education requirements are listed below:

• Bachelor's degree OR Associates degree with 2 years relevant experience in system administration/help desk/security (cyber or physical) OR High School Diploma/GED with 4 years relevant experience in IT system administration/help desk/security (cyber or physical); OR graduation from an approved Cybersecurity Program; alternatively may have non-degree qualifications (such as hands-on demonstrated ability in a technical interview/assessment).

Work Experience requirement listed below:

• 2 or more years of Information Technology related experience; OR 1 or more years of security related experience, which may include military/government work experience in addition to any experience identified above.

Security Spec Prin (SG8)

Education requirements are listed below:

• Bachelor's degree OR Associates degree with one year relevant experience in system administration/help desk/security (cyber or physical) OR High School Diploma/GED with 2 years relevant experience in IT system administration/help desk/security (cyber or physical); OR graduation from an approved Cybersecurity Program; alternatively may have non-degree qualifications (such as hands-on demonstrated ability in a technical interview/assessment).

Education requirements are listed below:

• 4 or more years of Information Technology related experience; OR 2 or more years of security related experience, which may include military/government work experience in addition to any experience identified above

Base Salary from $74,551.00 - $128,688.00/year. In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation Data

Compensation Grade:

SP20-006

Compensation Range:

$74,551.00 - $128,688.00

The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.