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Linux Help Desk Jobs in California (NOW HIRING)

SAIC

Help Desk Technician

San Diego, CA

$120K - $160K/yr

ORA_ON_SITE Description SAIC is seeking an experienced Help Desk Technician to join our Technical ... Configure and manage operating systems (Windows and Linux), applications (commercial and government ...

SAIC

Help Desk Technician

San Diego, CA

$120K - $160K/yr

ORA_ON_SITE Description SAIC is seeking an experienced Help Desk Technician to join our Technical ... Configure and manage operating systems (Windows and Linux), applications (commercial and government ...

SAIC

Help Desk Technician

San Diego, CA · On-site

$120K - $160K/yr

Description SAIC is seeking an experienced Help Desk Technician to join our Technical Engineering ... Configure and manage operating systems (Windows and Linux), applications (commercial and government ...

Onsite Computing

Level 3 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

We are seeking an experienced and highly skilled Level 3 Help Desk Technician to join our team. The ... Strong knowledge of Windows and Linux operating systems, networking protocols, and enterprise-level ...

Onsite Computing, Inc

Level 3 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

We are seeking an experienced and highly skilled Level 3 Help Desk Technician to join our team. The ... Strong knowledge of Windows and Linux operating systems, networking protocols, and enterprise-level ...

Skydio

IT Technician (Help Desk - Linux Focus)

Hayward, CA · On-site

$90K - $120K/yr

... help desk role. We're looking for a highly technical, hands on IT Technician to support Skydio's manufacturing environment in Hayward. This role is focused on deep troubleshooting, Linux support ...

SAIC

Help Desk Tier2 Technician

San Diego, CA

$21.25 - $28.75/hr

ORA_ON_SITE Description Tier 2 Help Desk support acts as the second line of IT support, handling ... Configure and manage operating systems (Windows and Linux), applications (commercial and government ...

SAIC

Help Desk Tier2 Technician

San Diego, CA

$21.25 - $28.75/hr

ORA_ON_SITE Description Tier 2 Help Desk support acts as the second line of IT support, handling ... Configure and manage operating systems (Windows and Linux), applications (commercial and government ...

SAIC

Help Desk Tier2 Technician

San Diego, CA · On-site

$120K - $160K/yr

Description Tier 2 Help Desk support acts as the second line of IT support, handling complex, non ... Configure and manage operating systems (Windows and Linux), applications (commercial and government ...

Sierra Circuits

Help Desk Support Engineer

Sunnyvale, CA · On-site

$25 - $30/hr

The Help Desk Support Engineer provides first-level technical support for end users in a Microsoft ... Familiarity with Linux/UNIX and virtualization tools (e.g., VMware, VirtualBox) is a plus. * Strong ...

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How much do linux help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for linux help desk in California is $22.85, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.

What is a Linux Help Desk job?

A Linux Help Desk job involves providing technical support for Linux-based systems, troubleshooting software and hardware issues, and assisting users with system configurations. Specialists in this role diagnose problems, guide users through solutions, and may escalate complex issues to higher-level support. They often work with command-line tools, system logs, and remote access utilities to resolve problems efficiently. Strong communication skills and a solid understanding of Linux operating systems are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Linux Help Desk position, and why are they important?

To thrive as a Linux Help Desk professional, you need a solid understanding of Linux operating systems, troubleshooting skills, and foundational IT knowledge, often backed by a relevant degree or certifications like CompTIA Linux+ or LPIC-1. Familiarity with command line tools, ticketing systems, remote desktop applications, and basic scripting is commonly required. Strong communication, patience, and problem-solving abilities help you effectively support end-users and collaborate with technical teams. These skills are vital for resolving technical issues efficiently and ensuring high customer satisfaction.

What does a typical day look like for someone in a Linux Help Desk role?

A typical day for a Linux Help Desk professional involves responding to user support tickets, troubleshooting technical issues related to Linux-based systems, and providing clear, step-by-step solutions. You might spend time diagnosing network or hardware problems, configuring user accounts and permissions, and escalating complex issues to higher-level engineers. Collaboration with teammates and documentation of solutions are often key parts of the workflow. The role requires balancing quick responses to urgent requests with proactive maintenance tasks, making each day dynamic and engaging.
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Linux Help Desk jobs near you
IT Technician (Help Desk - Linux Focus)

IT Technician (Help Desk - Linux Focus)

Skydio, Inc

Hayward, CA • On-site

$90K - $120K/yr

Full-time

Medical, Retirement, PTO

Posted 15 days ago

Job description

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders, soldiers in battlefield scenarios, and beyond.
About the Role
This is not a traditional help desk role.
We're looking for a highly technical, hands on IT Technician to support Skydio's manufacturing environment in Hayward. This role is focused on deep troubleshooting, Linux support, identity systems, and network triage.
You'll be the frontline technical expert for employees, capable of diagnosing complex issues across Linux systems, identity platforms (Okta, JumpCloud), and on prem network infrastructure.
This role is critical to keeping our manufacturing environment running smoothly and requires someone who is comfortable going deep technically while still being highly responsive and collaborative.
Location
Onsite - 5 days/week, Monday - Friday: 3:30pm - 12am
Skydio Manufacturing (Hayward, CA)
What You'll Do
Advanced Endpoint & OS Support (Linux first)
  • Troubleshoot complex issues across Linux (primary), macOS, and Windows systems
  • Diagnose OS level problems (performance, services, networking, permissions, etc.)
  • Support engineering and manufacturing workflows running on Linux machines
  • Perform system provisioning, reimaging, patching, and hardware diagnostics

Identity & Device Management (Okta + JumpCloud)
  • Handle user lifecycle actions in Okta (lockouts, reactivations, group changes, MFA issues)
  • Troubleshoot SSO and access related issues across integrated applications
  • Manage devices in JumpCloud (reenrollment, policy issues, locked devices)
  • Ensure endpoints are properly enrolled, compliant, and operational

Network Troubleshooting & Support
  • Act as first responder for network related issues onsite
  • Troubleshoot connectivity problems (wired & wireless)
  • Assist with:
    • Switch troubleshooting (ports, VLANs, cabling issues)
    • Wireless network issues
    • Identifying outages or degraded performance
  • Partner with the Network Engineer on escalations and implementations

Hands On IT Operations
  • Support hardware lifecycle (deployment, repair, replacement)
  • Assist with manufacturing floor IT needs and rapid response issues
  • Own problems end to end, not just ticket resolution

Documentation & Continuous Improvement
  • Document troubleshooting steps, fixes, and recurring issues
  • Contribute to internal knowledge base and process improvements
  • Identify patterns and proactively reduce repeat issues

What Makes You a Good Fit
Technical Experience
  • 4+ years in a technical IT support role (not entry-level help desk)
  • Strong hands on experience with:
    • Linux troubleshooting (required)
    • macOS and Windows support
  • Experience with Okta (SSO, MFA, lifecycle management)
  • Experience with JumpCloud or similar device management tools

Networking Fundamentals (Important)
  • Solid understanding of:
    • TCP/IP, DNS, DHCP
    • VLANs, switching basics
  • Comfortable troubleshooting:
    • Network drops
    • Port issues
    • Connectivity problems across endpoints

Mindset & Approach
  • Strong problem solver who can go beyond surface level fixes
  • Comfortable working in a fast paced, high interruption environment
  • Proactive - identifies issues before they become recurring problems
  • Tea -oriented and able to work closely with engineering and IT

Nice to Have
  • Certifications (CompTIA A+, Network+, Linux+)
  • Experience in manufacturing or lab environments
  • Exposure to scripting/automation (Bash, Python, etc.)
  • Obtaining FAA Part 107 certification within the first 60 days of employment is strongly encouraged for all Skydio employees and required for certain positions.

Compensation: At Skydio, our compensation packages for regular, full-time employees include competitive base salaries, equity in the form of stock options, and comprehensive benefits packages. Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience. Relocation assistance may also be provided for eligible roles. The annual base salary range for this position is $90,000 - $120,000*. Fundamentally, we believe that equity is the key to long-term financial growth, and we ensure all regular, full-time employees have the opportunity to significantly benefit from the company's success. Regular, full-time employees are eligible to enroll in the Company's group health insurance plans. Regular, full-time employees are eligible to receive the following benefits: Paid vacation time, sick leave, holiday pay and 401K savings plan. This position and all associated benefits are subject to applicable federal, state, and local laws, as well as the Company's policies and eligibility criteria.
*Compensation for certain positions may vary based on the position's location.
#LI-LP1
At Skydio we believe that diversity drives innovation. We have created a multidisciplinary environment that embraces the power of diverse perspectives to create elegant solutions for complex problems. We are committed to growing our network of people, programs, and resources to nurture an inclusive culture.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local anti-discrimination laws.
For positions located in the United States of America, Skydio, Inc. uses E-Verify to confirm employment eligibility. To learn more about E-Verify, including your rights and responsibilities, please visit https://www.e-verify.gov/

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