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Linux Help Desk Jobs in California (NOW HIRING)

SAIC

Help Desk Tier2 Technician

San Diego, CA · On-site

$21.25 - $28.75/hr

ORA_ON_SITE Description Tier 2 Help Desk support acts as the second line of IT support, handling ... Configure and manage operating systems (Windows and Linux), applications (commercial and government ...

Radiant Industries

IT Help Desk Associate

El Segundo, CA · On-site

$30 - $35/hr

About the Role Radiant is seeking a dedicated IT Help Desk Associate . You will be the first line ... Experience with troubleshooting macOS and Linux. * Desire to go the extra mile and leave no stone ...

Radiant

IT Help Desk Associate

El Segundo, CA · On-site

About the Role Radiant is seeking a dedicated IT Help Desk Associate . You will be the first line ... Experience with troubleshooting macOS and Linux. * Desire to go the extra mile and leave no stone ...

SAIC

Help Desk Tier 3 Systems Lead

San Diego, CA

$120K - $160K/yr

... Help Desk, Desktop Support, and Systems Administrators. This individual will perform system ... Experience troubleshooting Linux based systems issues. * Experience troubleshooting IP, Domain ...

SAIC

Help Desk Tier 3 Systems Lead

San Diego, CA · On-site

$120K - $160K/yr

... Help Desk, Desktop Support, and Systems Administrators. This individual will perform system ... Experience troubleshooting Linux based systems issues. * Experience troubleshooting IP, Domain ...

SAIC

Help Desk Tier 3 Systems Lead

San Diego, CA · On-site

$120K - $160K/yr

... Help Desk, Desktop Support, and Systems Administrators. This individual will perform system ... Experience troubleshooting Linux based systems issues. * Experience troubleshooting IP, Domain ...

asrcfh

Computer Operator, Linux

Mountain View, CA

$24.04/hr

Prior help desk or technical support experience Why Join Us: This is an excellent opportunity for individuals with a passion for technology especially Linux enthusiasts or those with hands-on IT ...

asrcfh

Computer Operator, Linux

Mountain View, CA · On-site

$24.04/hr

Prior help desk or technical support experience Why Join Us: This is an excellent opportunity for individuals with a passion for technology especially Linux enthusiasts or those with hands-on IT ...

Vast

Manager, IT Services

Long Beach, CA · On-site

$99K - $122K/yr

Monitor help desk ticketing system to ensure timely resolution of technical issues and escalations ... Strong operating systems' proficiency including Linux, Windows, and OSX * Excellent communication ...

Red Cup IT, Inc.

IT Support Engineer

Los Angeles, CA

Knowledge of operating systems (Windows, macOS, Linux) * Networking basics (TCP/IP, DNS, DHCP, VPN) * Experience with help desk or ticketing systems * Customer service and communication skills * Time ...

Red Cup IT Inc

IT Support Engineer

Los Angeles, CA · On-site +1

Knowledge of operating systems (Windows, macOS, Linux) * Networking basics (TCP/IP, DNS, DHCP, VPN) * Experience with help desk or ticketing systems * Customer service and communication skills * Time ...

General Matter

Senior Helpdesk Technician

Los Angeles, CA · On-site

$21.50 - $29/hr

The Senior Helpdesk Technician will support the engineering-driven team by resolving complex end ... Responsibilities : • Provide Tier 2 and Tier 3 support for Windows and Linux users across ...

Multi Media LLC

IT Support Technician

Irvine, CA · Hybrid

$66K - $80K/yr

In this role, you'll be the go-to resource for Help Desk support across Multi Media and its ... Experience with ChromeOS, iOS, Linux, or streaming devices. * Hands-on with a ticketing system ...

Multi Media LLC

IT Support Technician

Irvine, CA · On-site

$66K - $80K/yr

In this role, you'll be the go-to resource for Help Desk support across Multi Media and its ... Experience with ChromeOS, iOS, Linux, or streaming devices. * Hands-on with a ticketing system ...

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Linux Help Desk information

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How much do linux help desk jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for linux help desk in California is $22.85, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.

What is a Linux Help Desk job?

A Linux Help Desk job involves providing technical support for Linux-based systems, troubleshooting software and hardware issues, and assisting users with system configurations. Specialists in this role diagnose problems, guide users through solutions, and may escalate complex issues to higher-level support. They often work with command-line tools, system logs, and remote access utilities to resolve problems efficiently. Strong communication skills and a solid understanding of Linux operating systems are essential for success in this role.

What does a typical day look like for someone in a Linux Help Desk role?

A typical day for a Linux Help Desk professional involves responding to user support tickets, troubleshooting technical issues related to Linux-based systems, and providing clear, step-by-step solutions. You might spend time diagnosing network or hardware problems, configuring user accounts and permissions, and escalating complex issues to higher-level engineers. Collaboration with teammates and documentation of solutions are often key parts of the workflow. The role requires balancing quick responses to urgent requests with proactive maintenance tasks, making each day dynamic and engaging.

What are the key skills and qualifications needed to thrive in the Linux Help Desk position, and why are they important?

To thrive as a Linux Help Desk professional, you need a solid understanding of Linux operating systems, troubleshooting skills, and foundational IT knowledge, often backed by a relevant degree or certifications like CompTIA Linux+ or LPIC-1. Familiarity with command line tools, ticketing systems, remote desktop applications, and basic scripting is commonly required. Strong communication, patience, and problem-solving abilities help you effectively support end-users and collaborate with technical teams. These skills are vital for resolving technical issues efficiently and ensuring high customer satisfaction.

What are the most commonly searched types of Linux Help Desk jobs in California? The most popular types of Linux Help Desk jobs in California are:
What are popular job titles related to Linux Help Desk jobs in California? For Linux Help Desk jobs in California, the most frequently searched job titles are:
What job categories do people searching Linux Help Desk jobs in California look for? The top searched job categories for Linux Help Desk jobs in California are:
What cities in California are hiring for Linux Help Desk jobs? Cities in California with the most Linux Help Desk job openings:
Linux Help Desk jobs near you
Infographic showing various Linux Help Desk job openings in California as of July 2026, with employment types broken down into 81% Full Time, 16% Part Time, 2% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,523 per year, or $22.8 per hour.
Help Desk Tier2 Technician

Help Desk Tier2 Technician

Science Applications International Corporation

San Diego, CA • On-site

$21.25 - $28.75/hr

Full-time

Re-posted 6 days ago

SAIC rating

7.9

Company rating: 7.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

68th of 210 rated it services

Job description


Tier 2 Help Desk support acts as the second line of IT support, handling complex, non-routine technical issues escalated from Tier 1. These experienced technicians (often requiring 2-4 years of experience) perform deeper, specialized troubleshooting for hardware, software, and network problems, often utilizing remote desktop tools for direct user support. This position is on-site in San Diego, CA.
Essential Functions/Job Duties:
  • Work directly with customers in a technical role.
  • Responsible for asset installation/configuration, operation and maintenance of systems hardware, software and related infrastructure.
  • Configure and manage operating systems (Windows and Linux), applications (commercial and government), networks (IPs, subnets, etc.), and network equipment (switches).
  • Configure and manage DOD and IC standard distributed authentication services.
  • Review documented and maintain comprehensive knowledge base articles, standard operating procedures (SOPs), and technical guides for Tier 1 and Tier 2 teams to use in resolving common issues and adhere to government policies.
  • Perform regular file archival and purge, as necessary.
  • Create, change and delete user accounts per request.
  • Repair and recover from hardware or software failures for multiple sites.
  • Work with internal development teams, to report and resolve bugs, request feature enhancements, and address product-related issues on Linux platforms.
  • Contribute technical content and tutorials to product documentation.
  • Familiarity with distributed systems like Hadoop, HBase/Accumulo, Spark and Kafka.
  • Experience with Puppet, Ansible, Terraform, Bash, Powershell, and Python tools.
  • A strong understanding of security concepts, best practices and how to apply them, such as Secure Shell, public key encryption, access credentials, certificates, TLS, and data encryption to include Department of Defense and Intelligence Community security policies/processes.
  • Workplace Skills:
    • Problem solving.
    • Customer Service.
    • Communication/Patience.
    • Organized with attention to detail and accuracy.
    • Ability to represent successful completion of work in Agile Management systems (e.g. Jira, Confluence, GitLab).
  • Position Requires onsite support in a classified environment.
    • Remote work supported only in limited capacity (short duration, NIPR) and with approval of the sponsor.

Qualifications
TYPICAL EDUCATION AND EXPERIENCE: Bachelors and nine (9) years or more experience; Masters and seven (7) years or more experience ; PhD or JD and four (4) years or more experience.
  • U.S. Citizenship and an active TS/SCI clearance.
  • 4+ years of experience with implementation and understanding of Engineering principles in a professional environment.
  • A minimum of 2-3 years of progressive IT support experience, with at least 2-3 years in a Tier 1 or a similar role with a focus on Linux environments.
  • Experience maintaining, configuring, operating and troubleshooting electronic computer interface systems and network equipment.
  • Knowledge of U.S. Government computers, networks, and security beneficial.
  • Past experience administering server-side technology and networked computing systems.
  • Critical thinking and problem-solving skills.
  • Patient and professional demeanor, with a can-do attitude.
  • Familiarity with DNS / DHCP / Kickstart / LDAP / Kubernetes / Red Hat 7&8 / Windows 10 / ACAS / Rancher / Grafana / Cloud Security Gateway.
  • Maintain and update system documentation.
  • Willingness to learn new technologies.
  • Ability to surge hours worked through events.
  • Able to create simple scripts (i.e. powershell or bash).
  • Ability to automate installation, configuration, and provisioning using Infrastructure as Code tools like Terraform, Ansible, Puppet, and Chef.
  • Ability to configure and manage operating systems (Windows and Linux), applications (commercial and government), networks (IPs, subnets, etc.), and network equipment (switches).
  • Ability to configure and manage DOD and IC standard distributed authentication services.
  • Advantageous to have knowledge of DOD and IC network infrastructures.
  • Knowledge of Joint IO Range, Defense Research and Engineering Network, and other similar environments beneficial.
  • Operates standard computer-based business tools (including but not limited to Microsoft Word and Excel) effectively with a high degree of competency.
  • Ability to capture essential procedural instructions for tasks in a manner repeatable by others.
  • Demonstrates excellent clear and concise verbal communication skills.
  • Active communicator - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate.

Certifications:
  • IAT Level 1 (CompTIA Security + and OS/Computing Environment certification).

About Us
SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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