They are seeking a proactive and customer-focused Help Desk Technician to provide Level 1 and Level ... with Linux operating systems. Company : Mach Industries is a defense manufacturing company that ...
They are seeking a proactive and customer-focused Help Desk Technician to provide Level 1 and Level ... with Linux operating systems. Company : Mach Industries is a defense manufacturing company that ...
The purpose of the Tier 2 Help Desk Technician role is to provide advanced, second‑line ... Configure and manage operating systems (Windows and Linux), applications (commercial and government ...
The purpose of the Tier 2 Help Desk Technician role is to provide advanced, second‑line ... Configure and manage operating systems (Windows and Linux), applications (commercial and government ...
Position Summary The IT Help Desk / Junior Systems Administrator provides frontline technical ... Strong familiarity with Windows and Linux operating systems (both workstations & servers). * Solid ...
Position Summary The IT Help Desk / Junior Systems Administrator provides frontline technical ... Strong familiarity with Windows and Linux operating systems (both workstations & servers). * Solid ...
IT Help Desk Specialist (M-F,11am-8pm)
Ontario, CA · On-site
$36 - $40/hr
Proficiency with Windows, Linux, and network troubleshooting. * Familiarity with Active Directory ... Knowledge of ITIL practices and help desk ticketing systems. $36 - $40 an hour Type: Full Time, Non ...
IT Help Desk Specialist (M-F,11am-8pm)
Ontario, CA · On-site
$36 - $40/hr
Proficiency with Windows, Linux, and network troubleshooting. * Familiarity with Active Directory ... Knowledge of ITIL practices and help desk ticketing systems. $36 - $40 an hour Type: Full Time, Non ...
The Role We are seeking a proactive and customer-focused Help Desk Technician to provide both Level ... Proficiency with Linux operating systems. Disclosures This position may require access to ...
The Role We are seeking a proactive and customer-focused Help Desk Technician to provide both Level ... Proficiency with Linux operating systems. Disclosures This position may require access to ...
Service Desk Lead
Edwards, CA · On-site
Help Desk Institute Support Center Manager certification. * Strong working knowledge of ITIL-based ... CompTIA A+, Linux+, or Network+ certifications. * Prior experience supporting a DoD or federal ...
Service Desk Lead
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Help Desk Institute Support Center Manager certification. * Strong working knowledge of ITIL-based ... CompTIA A+, Linux+, or Network+ certifications. * Prior experience supporting a DoD or federal ...
The Role We are seeking a proactive and customer-focused Help Desk Technician to provide both Level ... Proficiency with Linux operating systems. Disclosures This position may require access to ...
The Role We are seeking a proactive and customer-focused Help Desk Technician to provide both Level ... Proficiency with Linux operating systems. Disclosures This position may require access to ...
IT Help Desk - Junior System Administrator, Diamond Game Enterprises
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$20 - $30/hr
Position Summary The IT Help Desk / Junior Systems Administrator provides frontline technical ... Strong familiarity with Windows and Linux operating systems (both workstations & servers). * Solid ...
Quick apply
IT Help Desk - Junior System Administrator, Diamond Game Enterprises
Chatsworth, CA · On-site
$20 - $30/hr
Position Summary The IT Help Desk / Junior Systems Administrator provides frontline technical ... Strong familiarity with Windows and Linux operating systems (both workstations & servers). * Solid ...
Manager, IT Services
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Manager, IT Services
Long Beach, CA · On-site
$99.90K - $122.50K/yr
Monitor help desk ticketing system to ensure timely resolution of technical issues and escalations ... Strong operating systems' proficiency including Linux, Windows, and OSX * Excellent communication ...
Help Desk Institute Support Center Manager certification. * Strong working knowledge of ITIL-based ... CompTIA A+, Linux+, or Network+ certifications. * Prior experience supporting a DoD or federal ...
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... help desk support experience in enterprise environments. * Experience supporting Windows Server and/or Linux operating systems. * Familiarity with virtualization technologies such as VMware or Hyper ...
... help desk support experience in enterprise environments. * Experience supporting Windows Server and/or Linux operating systems. * Familiarity with virtualization technologies such as VMware or Hyper ...
MS&A Environment O&M and HD - Systems Administrator
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... help desk support experience in enterprise environments. * Experience supporting Windows Server and/or Linux operating systems. * Familiarity with virtualization technologies such as VMware or Hyper ...
MS&A Environment O&M and HD - Systems Administrator
Los Angeles, CA · On-site
$38.94 - $60.09/hr
... help desk support experience in enterprise environments. * Experience supporting Windows Server and/or Linux operating systems. * Familiarity with virtualization technologies such as VMware or Hyper ...
... help desk support experience in enterprise environments. * Experience supporting Windows Server and/or Linux operating systems. * Familiarity with virtualization technologies such as VMware or Hyper ...
... help desk support experience in enterprise environments. * Experience supporting Windows Server and/or Linux operating systems. * Familiarity with virtualization technologies such as VMware or Hyper ...
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Mountain View, CA · On-site
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Prior help desk or technical support experience Why Join Us: This is an excellent opportunity for individuals with a passion for technology especially Linux enthusiasts or those with hands-on IT ...
Control Room Analyst (Linux)
Mountain View, CA · On-site
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Prior help desk or technical support experience Why Join Us: This is an excellent opportunity for individuals with a passion for technology especially Linux enthusiasts or those with hands-on IT ...
Control Room Analyst (Linux)
Mountain View, CA · On-site
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Prior help desk or technical support experience Why Join Us: This is an excellent opportunity for individuals with a passion for technology especially Linux enthusiasts or those with hands-on IT ...
Control Room Analyst (Linux)
Mountain View, CA · On-site
$24.44/hr
Prior help desk or technical support experience Why Join Us: This is an excellent opportunity for individuals with a passion for technology especially Linux enthusiasts or those with hands-on IT ...
Control Room Analyst (Linux)
Mountain View, CA · On-site
$24.44/hr
Prior help desk or technical support experience Why Join Us: This is an excellent opportunity for individuals with a passion for technology especially Linux enthusiasts or those with hands-on IT ...
Control Room Analyst (Linux)
Mountain View, CA · On-site
$24.44/hr
Prior help desk or technical support experience Why Join Us: This is an excellent opportunity for individuals with a passion for technology especially Linux enthusiasts or those with hands-on IT ...
Control Room Analyst (Linux)
Mountain View, CA · On-site
$24.44/hr
Prior help desk or technical support experience Why Join Us: This is an excellent opportunity for individuals with a passion for technology especially Linux enthusiasts or those with hands-on IT ...
Control Room Analyst (Linux)
Mountain View, CA · On-site
$24.44/hr
Prior help desk or technical support experience Why Join Us: This is an excellent opportunity for individuals with a passion for technology especially Linux enthusiasts or those with hands-on IT ...
Help Desk Institute Support Center Manager certification. * Strong working knowledge of ITIL-based ... CompTIA A+, Linux+, or Network+ certifications. * Prior experience supporting a DoD or federal ...
Help Desk Institute Support Center Manager certification. * Strong working knowledge of ITIL-based ... CompTIA A+, Linux+, or Network+ certifications. * Prior experience supporting a DoD or federal ...
IT Support Engineer
Los Angeles, CA · On-site +1
Knowledge of operating systems (Windows, macOS, Linux) * Networking basics (TCP/IP, DNS, DHCP, VPN) * Experience with help desk or ticketing systems * Customer service and communication skills * Time ...
IT Support Engineer
Los Angeles, CA · On-site +1
Knowledge of operating systems (Windows, macOS, Linux) * Networking basics (TCP/IP, DNS, DHCP, VPN) * Experience with help desk or ticketing systems * Customer service and communication skills * Time ...
IT Support Engineer
Los Angeles, CA · On-site
Knowledge of operating systems (Windows, macOS, Linux) * Networking basics (TCP/IP, DNS, DHCP, VPN) * Experience with help desk or ticketing systems * Customer service and communication skills * Time ...
IT Support Engineer
Los Angeles, CA · On-site
Knowledge of operating systems (Windows, macOS, Linux) * Networking basics (TCP/IP, DNS, DHCP, VPN) * Experience with help desk or ticketing systems * Customer service and communication skills * Time ...
Linux Help Desk information
See California salary details
$12.57 - $14.47
2% of jobs
$14.47 - $16.37
6% of jobs
$16.37 - $18.27
12% of jobs
$18.80 is the 25th percentile. Wages below this are outliers.
$18.27 - $20.16
17% of jobs
The median wage is $21.68 / hr.
$20.16 - $22.06
16% of jobs
$22.06 - $23.96
16% of jobs
$24.91 is the 75th percentile. Wages above this are outliers.
$23.96 - $25.86
12% of jobs
$25.86 - $27.76
7% of jobs
$27.76 - $29.65
6% of jobs
$29.65 - $31.55
3% of jobs
$31.55 - $33.45
2% of jobs
$12
$22
$33
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Full-time
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Job description
Mach Industries is a rapidly growing defense technology company focused on developing next-generation autonomous defense platforms. They are seeking a proactive and customer-focused Help Desk Technician to provide Level 1 and Level 2 technical support, ensuring IT systems and services run smoothly and efficiently day-to-day.
Responsibilities:
• Serve as the first point of contact for employees seeking technical assistance with their IT equipment.
• Troubleshoot and resolve hardware, software, and network-related issues for both Level 1 and Level 2 support cases.
• Assist with the setup, configuration, and maintenance of workstations, laptops, mobile devices, and other equipment.
• Perform basic network troubleshooting, including diagnosing connectivity issues, resetting network devices, and verifying internet access.
• Manage user accounts and permissions in systems such as [Active Directory, Google Suite, Slack, Okta] and other enterprise platforms.
• Install, configure, and update software applications on workstations and resolve software-related issues.
• Provide support for peripheral devices such as printers, scanners, and monitors.
• Assist in maintaining IT documentation, including user guides, technical procedures, and asset inventories.
• Escalate complex or unresolved issues to senior level IT support personnel when necessary.
• Train users on the best practices for utilizing IT systems and resolving basic issues independently.
• Collaborate with other IT team members to ensure the smooth operation of all IT infrastructure.
Qualifications:
Required:
• 2+ years of experience in IT support or help desk roles.
• Proficiency with Windows and macOS operating systems.
• Experience with Active Directory, Google Suite, Microsoft 365, and basic network troubleshooting.
• Familiarity with hardware setup, installation, and troubleshooting (e.g., laptops, desktops, printers).
• Understanding of basic network concepts (IP addresses, subnets, DNS, DHCP).
• Experience with help desk ticketing systems (e.g. Jira and ServiceNow).
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and in a team environment.
• Customer-service oriented with the ability to handle requests professionally and efficiently.
Preferred:
• Associate’s degree in IT, Computer Science, or a related field preferred.
• Relevant certifications (e.g., CompTIA A+, Network+, Microsoft certifications) are a plus.
• Install, configure, and troubleshoot applications like Microsoft Office, VPN clients, and antivirus software.
• Set up new user workstations, including operating system installations, software installations, and network configuration.
• Provide step-by-step assistance to users via phone or in person for resolving basic IT issues.
• Escalate unresolved issues to Level 3 or vendor support for further assistance.
• Collaborate with the IT team on small infrastructure projects or system upgrades.
• Proficiency with Linux operating systems.
Company:
Mach Industries is a defense manufacturing company that develops unmanned systems and defense infrastructure. Founded in 2023, the company is headquartered in Huntington Beach, USA, with a team of 51-200 employees. The company is currently Growth Stage.