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Linux Help Desk Jobs in California (NOW HIRING)

Help Desk Institute Support Center Manager certification. * Strong working knowledge of ITIL-based ... CompTIA A+, Linux+, or Network+ certifications. * Prior experience supporting a DoD or federal ...

Manager, IT Services

Long Beach, CA · On-site

$99.90K - $122.50K/yr

Monitor help desk ticketing system to ensure timely resolution of technical issues and escalations ... Strong operating systems' proficiency including Linux, Windows, and OSX * Excellent communication ...

Prior help desk or technical support experience Why Join Us: This is an excellent opportunity for individuals with a passion for technology especially Linux enthusiasts or those with hands-on IT ...

Prior help desk or technical support experience Why Join Us: This is an excellent opportunity for individuals with a passion for technology especially Linux enthusiasts or those with hands-on IT ...

Knowledge of operating systems (Windows, macOS, Linux) * Networking basics (TCP/IP, DNS, DHCP, VPN) * Experience with help desk or ticketing systems * Customer service and communication skills * Time ...

Knowledge of operating systems (Windows, macOS, Linux) * Networking basics (TCP/IP, DNS, DHCP, VPN) * Experience with help desk or ticketing systems * Customer service and communication skills * Time ...

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How much do linux help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for linux help desk in California is $22.85, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.

What is a Linux Help Desk job?

A Linux Help Desk job involves providing technical support for Linux-based systems, troubleshooting software and hardware issues, and assisting users with system configurations. Specialists in this role diagnose problems, guide users through solutions, and may escalate complex issues to higher-level support. They often work with command-line tools, system logs, and remote access utilities to resolve problems efficiently. Strong communication skills and a solid understanding of Linux operating systems are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Linux Help Desk position, and why are they important?

To thrive as a Linux Help Desk professional, you need a solid understanding of Linux operating systems, troubleshooting skills, and foundational IT knowledge, often backed by a relevant degree or certifications like CompTIA Linux+ or LPIC-1. Familiarity with command line tools, ticketing systems, remote desktop applications, and basic scripting is commonly required. Strong communication, patience, and problem-solving abilities help you effectively support end-users and collaborate with technical teams. These skills are vital for resolving technical issues efficiently and ensuring high customer satisfaction.

What does a typical day look like for someone in a Linux Help Desk role?

A typical day for a Linux Help Desk professional involves responding to user support tickets, troubleshooting technical issues related to Linux-based systems, and providing clear, step-by-step solutions. You might spend time diagnosing network or hardware problems, configuring user accounts and permissions, and escalating complex issues to higher-level engineers. Collaboration with teammates and documentation of solutions are often key parts of the workflow. The role requires balancing quick responses to urgent requests with proactive maintenance tasks, making each day dynamic and engaging.
What are the most commonly searched types of Linux Help Desk jobs in California? The most popular types of Linux Help Desk jobs in California are:
What cities in California are hiring for Linux Help Desk jobs? Cities in California with the most Linux Help Desk job openings:

IT Helpdesk Administrator

Mach Industries

Huntington Beach, CA • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Job Summary:
Mach Industries is a rapidly growing defense technology company focused on developing next-generation autonomous defense platforms. They are seeking a proactive and customer-focused Help Desk Technician to provide Level 1 and Level 2 technical support, ensuring IT systems and services run smoothly and efficiently day-to-day.
Responsibilities:
• Serve as the first point of contact for employees seeking technical assistance with their IT equipment.
• Troubleshoot and resolve hardware, software, and network-related issues for both Level 1 and Level 2 support cases.
• Assist with the setup, configuration, and maintenance of workstations, laptops, mobile devices, and other equipment.
• Perform basic network troubleshooting, including diagnosing connectivity issues, resetting network devices, and verifying internet access.
• Manage user accounts and permissions in systems such as [Active Directory, Google Suite, Slack, Okta] and other enterprise platforms.
• Install, configure, and update software applications on workstations and resolve software-related issues.
• Provide support for peripheral devices such as printers, scanners, and monitors.
• Assist in maintaining IT documentation, including user guides, technical procedures, and asset inventories.
• Escalate complex or unresolved issues to senior level IT support personnel when necessary.
• Train users on the best practices for utilizing IT systems and resolving basic issues independently.
• Collaborate with other IT team members to ensure the smooth operation of all IT infrastructure.
Qualifications:
Required:
• 2+ years of experience in IT support or help desk roles.
• Proficiency with Windows and macOS operating systems.
• Experience with Active Directory, Google Suite, Microsoft 365, and basic network troubleshooting.
• Familiarity with hardware setup, installation, and troubleshooting (e.g., laptops, desktops, printers).
• Understanding of basic network concepts (IP addresses, subnets, DNS, DHCP).
• Experience with help desk ticketing systems (e.g. Jira and ServiceNow).
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and in a team environment.
• Customer-service oriented with the ability to handle requests professionally and efficiently.
Preferred:
• Associate’s degree in IT, Computer Science, or a related field preferred.
• Relevant certifications (e.g., CompTIA A+, Network+, Microsoft certifications) are a plus.
• Install, configure, and troubleshoot applications like Microsoft Office, VPN clients, and antivirus software.
• Set up new user workstations, including operating system installations, software installations, and network configuration.
• Provide step-by-step assistance to users via phone or in person for resolving basic IT issues.
• Escalate unresolved issues to Level 3 or vendor support for further assistance.
• Collaborate with the IT team on small infrastructure projects or system upgrades.
• Proficiency with Linux operating systems.
Company:
Mach Industries is a defense manufacturing company that develops unmanned systems and defense infrastructure. Founded in 2023, the company is headquartered in Huntington Beach, USA, with a team of 51-200 employees. The company is currently Growth Stage.