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Linux Help Desk Jobs in Florida (NOW HIRING)

Providing detailed documentation of help desk support * Configuring, and troubleshooting desktop ... Microsoft Windows Server, Mac OS Server, Linux * Applications: Desktop Productivity eg. Microsoft ...

Providing detailed documentation of help desk support * Configuring, and troubleshooting desktop ... Microsoft Windows Server, Mac OS Server, Linux * Applications: Desktop Productivity eg. Microsoft ...

IT Technician

Tampa, FL ยท On-site

Creates and maintains reports on help desk calls, system availability, and outstanding issues ... Administers and troubleshoots Linux systems as needed within the operations environment. Performs ...

Service Desk Specialist II

Miami, FL ยท On-site

$27.24 - $45.40/hr

Advanced knowledge of Windows, macOS, Linux, iOS, Android, networking, and information security topics. * Working knowledge of Active Directory, Azure, Intune, DNS, DHCP, Microsoft Exchange, TCP/IP ...

Requirements 1. 2 years minimum experience working IT Help Desk/IT support. 2. Extensive knowledge ... Windows/Linux/Android based systems 3. Creating and maintaining support documentation 4. ...

Service Desk Specialist II

Miami, FL ยท On-site

$27.24 - $45.40/hr

Advanced knowledge of Windows, macOS, Linux, iOS, Android, networking, and information security topics. * Working knowledge of Active Directory, Azure, Intune, DNS, DHCP, Microsoft Exchange, TCP/IP ...

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Linux Help Desk information

See Florida salary details

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How much do linux help desk jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for linux help desk in Florida is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.42 per hour, depending on experience, location, and employer.

What is a Linux Help Desk job?

A Linux Help Desk job involves providing technical support for Linux-based systems, troubleshooting software and hardware issues, and assisting users with system configurations. Specialists in this role diagnose problems, guide users through solutions, and may escalate complex issues to higher-level support. They often work with command-line tools, system logs, and remote access utilities to resolve problems efficiently. Strong communication skills and a solid understanding of Linux operating systems are essential for success in this role.

What does a typical day look like for someone in a Linux Help Desk role?

A typical day for a Linux Help Desk professional involves responding to user support tickets, troubleshooting technical issues related to Linux-based systems, and providing clear, step-by-step solutions. You might spend time diagnosing network or hardware problems, configuring user accounts and permissions, and escalating complex issues to higher-level engineers. Collaboration with teammates and documentation of solutions are often key parts of the workflow. The role requires balancing quick responses to urgent requests with proactive maintenance tasks, making each day dynamic and engaging.

What are the key skills and qualifications needed to thrive in the Linux Help Desk position, and why are they important?

To thrive as a Linux Help Desk professional, you need a solid understanding of Linux operating systems, troubleshooting skills, and foundational IT knowledge, often backed by a relevant degree or certifications like CompTIA Linux+ or LPIC-1. Familiarity with command line tools, ticketing systems, remote desktop applications, and basic scripting is commonly required. Strong communication, patience, and problem-solving abilities help you effectively support end-users and collaborate with technical teams. These skills are vital for resolving technical issues efficiently and ensuring high customer satisfaction.

What are the most commonly searched types of Linux Help Desk jobs in Florida? The most popular types of Linux Help Desk jobs in Florida are:
What job categories do people searching Linux Help Desk jobs in Florida look for? The top searched job categories for Linux Help Desk jobs in Florida are:

Helpdesk/Onsite Support Tech

JK Technology Solutions

Bonita Springs, FL โ€ข On-site

$50K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago


Job description

Helpdesk/Onsite Support Tech Bonita Springs, FL
Founded in 2002, JK Technology Solutions primarily focuses on help desk support and Managed Services for SMB all the way up to Enterprise customers. The Lockport office supports consumers with "walk-in" service requests and help desk support for its commercial clients. Consumers bring in computers to be repaired and updated. Consists of backing up and reinstalling Windows and all applications, troubleshooting hardware issues, and virus removal. Applicant should be comfortable dealing with customers on a one-on-one basis.
Schedule
  • HelpDesk is open Mon-Fri 8:00 AM to 6:00 PM CST
  • Schedule will be 3 to 4 days a week working Help Desk and 1 to 2 days a week working Onsite Support (must have reliable transportation).

Job Specifications:
  • This position is for our Bonita Springs, Florida location.
  • 50% to 75% local travel.
  • Must be able to lift 50 lbs.
  • Must have a valid Driver's License.
  • The candidate will work as an Onsite/Remote Technician/Project Team member per customer requirements.

You will be responsible for the following:
  • Taking calls and creating tickets.
  • Troubleshooting all aspects of the computer.
  • Diagnosing software issues at the OS level.
  • Installing software per customer needs. IE. QuickBooks, AutoCAD, Photoshop, and other non-standard programs.
  • Creating users in Active directory and Office 365.
  • Creating folder shares with Security groups.
  • Troubleshooting share and NTFS permissions.
  • Creating and managing GPOs.
  • Managing Print Servers.
  • Complex network troubleshooting.
  • Prioritizing tasks efficiently.
  • Providing good Communication to the customer about the status of their ticket.
  • Providing completed documentation.
  • Problem-solving issues that are unfamiliar.
  • Advise customers on recommended solutions/products to an issue.
  • Serve as a main technical contact on projects for end customer.
  • Prioritize and manage several open issues at one time.
  • Ensure all work is logged for the entire workday in the ticketing system.

Additional skills needed:
  • Configuring, Deployment, and Troubleshooting Windows Operating Systems.
  • Configuring, Deployment, and Troubleshooting Windows Server 2012, 2016, and 2019 Standard.
  • Configuring, Installing and Troubleshooting Microsoft Active Directory, DHCP, DNS, NPS, Hyper-V and other Server Roles and Features.
  • Configuring and Managing File Shares, NTFS file permissions, security groups, and users.
  • Configure and manage the Microsoft 365 / Microsoft Azure Environment.
  • Configure, Installing and Troubleshooting Microsoft Office products.
  • Configure, Install, Maintain and Troubleshoot company networks and associated hardware.
  • Low-Voltage Cabling, with basic understanding of cable and wire management.
  • Hardware Support for all types of on-premises equipment (Servers, Firewalls, Routers, Switches, etc.).
  • Desktop and Laptop Operating Systems
  • Windows XP, 7, 8, and 10
  • MAC
  • Some Linux
  • Applications
  • Microsoft Office 2003-2019
  • File sharing and user permissions
  • Adobe Acrobat
  • Acronis
  • Norton, McAfee, AVG, Malware Bytes, ADW Cleaner, HitManPro
  • Hardware Experience
  • Dell
  • HP
  • Lenovo
  • Toshiba
  • MAC/Apple/iPad and iPhone
  • Replace laptop screens
  • Soldering
  • Experience with Help Desk Software Preferred
  • SolarWinds N-Central, MSP Manager
  • Ticketing Systems
  • IT Document Management Platforms

NOTE: Training will be held in our Lockport, IL offices. This is paid training.
Job type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
  • 401(k)
  • Dental Insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:
  • 8/9 hour shifts
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:
  • Bonita Springs, FL 34134: Reliably commute or planning to relocate before starting work (Required)

Education:
  • Bachelor's (Preferred)

Experience:
  • computer skills: 5 years (Preferred)