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Volunteer Linux Help Desk Jobs in Florida (NOW HIRING)

Help Desk Specialist Duration: 12 Months Locations: Miami, FL 33131 Help Desk Specialist / IT ... Experience with Windows, macOS, and Linux troubleshooting Knowledge of networking (DNS, DHCP, VPN ...

Help Desk Support II

Orlando, FL · On-site

$19.25 - $26.25/hr

The Helpdesk Support Level II role is to manage our ticketing system and provide technical support ... Linux operating systems • Knowledge of anti-spam and anti-malware software • Experience ...

Proficiency with Windows, Linux, and network troubleshooting. * Familiarity with Active Directory ... Knowledge of ITIL practices and help desk ticketing systems. Additional Requirements * Must have ...

Proficiency with Windows, Linux, and network troubleshooting. * Familiarity with Active Directory ... Knowledge of ITIL practices and help desk ticketing systems. Additional Requirements * Must have ...

Proficiency with Windows, Linux, and network troubleshooting. * Familiarity with Active Directory ... Knowledge of ITIL practices and help desk ticketing systems. Additional Requirements * Must have ...

Work collaboratively with network, data engineering, cybersecurity, and help desk teams, and mentor ... Extensive experience with Linux systems administration, with a heavy focus on Red Hat Enterprise ...

Linux Administrator

Pensacola, FL · On-site

$75K - $140K/hr

Work collaboratively with network, data engineering, cybersecurity, and help desk teams, and mentor ... Extensive experience with Linux systems administration, with a heavy focus on Red Hat Enterprise ...

OVERNIGHT HELP DESK ROLE This person will be providing services to internal employees. They will ... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ...

Work collaboratively with network, data engineering, cybersecurity, and help desk teams, and mentor ... Extensive experience with Linux systems administration, with a heavy focus on Red Hat Enterprise ...

Senior Linux Administrator

Pensacola, FL · On-site

$90K - $155K/hr

Work collaboratively with network, data engineering, cybersecurity, and help desk teams, and mentor ... Extensive experience with Linux systems administration, with a heavy focus on Red Hat Enterprise ...

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Volunteer Linux Help Desk information

What is the difference between Volunteer Linux Help Desk vs Volunteer IT Support Specialist?

AspectVolunteer Linux Help DeskVolunteer IT Support Specialist
Required CredentialsBasic Linux knowledge, troubleshooting skillsBasic IT certifications, troubleshooting skills
Work EnvironmentNon-profit, community tech supportNon-profit, community or organizational support
Employer & IndustryTech nonprofits, open-source projectsVarious nonprofits, educational institutions
Search & Comparison IntentUnderstanding Linux-specific volunteer rolesGeneral IT volunteer roles

The Volunteer Linux Help Desk focuses on providing Linux-specific technical support, often requiring basic Linux knowledge. In contrast, the Volunteer IT Support Specialist role covers broader IT support tasks across various platforms. Both roles serve non-profit organizations and require troubleshooting skills, but the Linux Help Desk emphasizes Linux expertise, making it ideal for those interested in open-source environments.

What are the most commonly searched types of Linux Help Desk jobs in Florida?

The most popular types of Linux Help Desk jobs in Florida are:

Help Desk Specialist

Marlabs LLC

Miami, FL • On-site

Other

Posted 19 days ago


Job description

Help Desk Specialist

Duration: 12 Months  

Locations: Miami, FL 33131

Help Desk Specialist / IT Support Technician

 

Job Summary

We are looking for a Help Desk Specialist to provide technical support and assistance to employees or customers. The ideal candidate will have strong problem-solving skills, excellent communication, and the ability to troubleshoot various hardware, software, and network issues.

 

Key Responsibilities

Provide Tier 1 & 2 Technical Support

Respond to IT support requests via email, phone, or ticketing system

Diagnose and resolve hardware, software, and network issues

Escalate complex problems to higher-tier IT support when necessary

Manage IT Assets & Systems

Install, configure, and update software and hardware

Maintain user accounts, access control, and permissions (Active Directory, Google Workspace, etc.)

Ensure proper documentation of technical issues and resolutions

Support Cloud & SaaS Applications

Assist users with Office 365, Google Workspace, and other productivity tools

Troubleshoot VPN, remote desktop, and cloud-based applications

Security & Compliance

Educate users on best practices for IT security

Support data backup and recovery processes

Monitor and report potential security threats

 

Required Skills & Qualifications

 

Education:

Bachelor''s degree in IT, Computer Science, or related field (or equivalent experience)

Language: English & Spanish

 

Technical Skills:

Experience with Windows, macOS, and Linux troubleshooting

Knowledge of networking (DNS, DHCP, VPN, TCP/IP)

Knowledge of the platforms (AZURE, INTUNE, IVANTI)

Familiarity with ticketing systems (Jira, ServiceNow, Zendesk)

Basic scripting (PowerShell, Bash) is a plus

Soft Skills:

Strong problem-solving and multitasking abilities

Excellent communication skills for non-technical user

Ability to work in a fast-paced environment

Preferred Qualifications (Nice to Have)

IT certifications (CompTIA A+, ITIL, Microsoft Certified: Modern Desktop

Administrator)

Experience with enterprise security tools (firewall, antivirus, endpoint protection)

Previous experience in a customer-facing IT support role

Tools (Nice to Have).

IAM Application JIRA (Control of users with special profiles)

Ivanti MdM

Azure by Microsoft

Intune MdM

NetX 360

Aravo TPRM

Salesforce