Linux Help Desk Jobs in Illinois (NOW HIRING)

Job Summary:

The SOC Analyst is part of the Managed Services team and serves as the primary responder to security events within the Security Operations Center. The ideal candidate would have strong problem-solving skills and analytics aptitude. This role participates in security posture monitoring and threat response activities and is directly responsible for troubleshooting security events. This position provides the initial analysis during security incidents, establishing the extent of the threat, business impacts, and then advising and performing the most suitable course of action to contain and remedy the incident. The SOC Analyst must maintain a good knowledge of the threat landscape, help enhance current capabilities, and provide support in the identification of new methods of detecting threats. 
 

Job Duties:

• Monitors security event platforms and follows incident playbook for first response, triage, potential resolution, and participates in post-mortem activities, as required
• Conducts network monitoring and intrusion detection analysis using various network defense tools such as intrusion detection/prevention systems (IDS/IPS), firewalls, host-based security systems (HBSS), Azure security, and audit log management etc.
• Provides proactive feedback to enable improvement of the current monitoring rules based on information and knowledge/experience 
• Creates daily, weekly, and monthly reports for Security Management Team
• Performs front line response and escalation tasks and updates runbooks and procedures, as needed
• Compiles statistics and contributes to the improvement and creation of playbooks
• Uses public cyber security resources (e.g., sites/blogs/podcasts) to stay up to date with latest news, threats, and security analysis tools
• Participates in on-call rotation
• Other duties as required
   

Qualifications, Knowledge, Skills and Abilities:

Education:

• High School Diploma or GED, required
• Bachelor's Degree in Cybersecurity, Information Technology, or Computer Science, preferred

Experience:

• Two (2) or more years of experience within cloud technologies such as Azure, Azure Stack, Azure Backups, AWS, or similar cloud experience, required
• One (1) or more years of experience of network protocols, configurations, or operations, required
• One (1) or more years of experience in infosec, cybersecurity, system, or networking, required
• Experience with EDR platform or SIEM Platform, preferred
• Experience with help desk ticketing systems and service desk management tools, preferred

License(s)/Certification(s):

• Microsoft SC-900, 200, preferred
• Any IT security certifications, preferred

Software:

• Experience with three (3) or more of the following, required:
  • Microsoft Sentinel
  • Information Security tools & packet analyses tools (e.g. CB, Wireshark)
  • Intrusion Detection (e.g. IDS/IPS tools)
  • Firewall troubleshooting experience
  • Strong Windows and Linux experience
  • Internet Protocols and Services (e.g. TCP/IP, FTP, HTTPS, SSH)
  • Networking infrastructure 
  • Log analysis/ Windows event analysis
  • Network and Host basic forensics
  • Antivirus solutions
  • Troubleshooting and root cause analyses

Other Knowledge, Skills & Abilities:

• Strong verbal and written communication skills
• Ability to react quickly, decisively, and deliberately in high-stress, high-impact situations
• Ability to triage problems, design and identify solutions and appropriately escalate issues in fast-paced environment 
• Excellent interpersonal and customer relationship skills
• Ability to work in a deadline-driven environment while handling multiple projects/tasks simultaneously with a focus on details
• Ability to multi-task while working independently or within a team environment
• Ability to work well under pressure while dealing with unexpected problems in a professional manner 
• Ability to communicate technical issues with non-technical people 
• Must possess good work habits, a strong work ethic, and be able to adhere to company work hours, policies, and standard business etiquette

KEYWORDS: SOC, Networking, Security, Intrusion Detection, Windows, Linux, Internet Protocol, Network Infrastructure, Host and Network Based Forensics, Antivirus Solutions, Troubleshooting, EDR Platform, SIEM Platform, Cyber Security, Cyber, Network Operations Center, Security Operations Center

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.

National Range: $75,000 - $95,000
Maryland Range:  $75,000 - $95,000
NYC/Long Island/Westchester Range:  $75,000 - $95,000

At BDO, how we show up matters. We build strong relationships by supporting one another, our clients, and our communities with care, curiosity, and a commitment to helping one another grow and succeed. Here, you'll find meaningful work, leaders invested in your success, and opportunities to build a career around what matters most to you.

Our purpose is to be the people our clients count on to grow with confidence and achieve what matters most. Our values guide how we bring that purpose to life each day. Together, they shape how we work with one another, serve our clients, and create meaningful impact.

BDO provides assurance, tax, and advisory services to clients across the U.S. and around the world. No matter your role, you'll be part of a team helping clients navigate complexity and move forward with clarity.

We are proud to be an ESOP company, offering participants a stake in the firm's success through beneficial ownership and a unique opportunity to enhance their financial well-being. As a qualified retirement plan, the ESOP is a meaningful addition to our comprehensive compensation and Total Rewards benefits* offerings. It also reinforces an ownership mindset that strengthens our connection to one another, our clients, and the future we're building together.

Learn more about our benefits: BDO Total Rewards encompass more than traditional benefits. Click here to find out more!

*Benefits may be subject to eligibility requirements.

Equal Opportunity Employer, including disability/vets
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