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Linux Help Desk Jobs (NOW HIRING)

Mvix

Help Desk Agent

Sterling, VA

$17.25 - $22/hr

Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Help Desk Tech with a specialization in Linux. We offer flexible hours and are ...

MANTECH

Senior Linux System Administrator

Laurel, MD · On-site

Responsibilities : • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification ... Linux distributions regarding security findings. • Adding / Removing users and setting ...

Onsite Computing, Inc

Level 3 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

We are seeking an experienced and highly skilled Level 3 Help Desk Technician to join our team. The ... Strong knowledge of Windows and Linux operating systems, networking protocols, and enterprise-level ...

Onsite Computing

Level 3 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

We are seeking an experienced and highly skilled Level 3 Help Desk Technician to join our team. The ... Strong knowledge of Windows and Linux operating systems, networking protocols, and enterprise-level ...

Mvix

Help Desk Agent

Sterling, VA · On-site

$17.25 - $22/hr

Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Help Desk Tech with a specialization in Linux. We offer flexible hours and are ...

Replit

Help Desk Technician

Manhattan, NY · On-site

$22 - $29.75/hr

The Help Desk Technician will provide onsite IT support, troubleshoot hardware and software issues ... and Linux endpoints • CompTIA A+, CompTIA Network+, Apple Certified Support Professional ...

SAIC

Help Desk Tier2 Technician

San Diego, CA

$21.25 - $28.75/hr

ORA_ON_SITE Description Tier 2 Help Desk support acts as the second line of IT support, handling ... Configure and manage operating systems (Windows and Linux), applications (commercial and government ...

SAIC

Help Desk Tier2 Technician

San Diego, CA

$21.25 - $28.75/hr

ORA_ON_SITE Description Tier 2 Help Desk support acts as the second line of IT support, handling ... Configure and manage operating systems (Windows and Linux), applications (commercial and government ...

SAIC

Help Desk Tier2 Technician

San Diego, CA · On-site

$120K - $160K/yr

Description Tier 2 Help Desk support acts as the second line of IT support, handling complex, non ... Configure and manage operating systems (Windows and Linux), applications (commercial and government ...

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How much do linux help desk jobs pay per hour?

As of May 31, 2026, the average hourly pay for linux help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a Linux Help Desk job?

A Linux Help Desk job involves providing technical support for Linux-based systems, troubleshooting software and hardware issues, and assisting users with system configurations. Specialists in this role diagnose problems, guide users through solutions, and may escalate complex issues to higher-level support. They often work with command-line tools, system logs, and remote access utilities to resolve problems efficiently. Strong communication skills and a solid understanding of Linux operating systems are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Linux Help Desk position, and why are they important?

To thrive as a Linux Help Desk professional, you need a solid understanding of Linux operating systems, troubleshooting skills, and foundational IT knowledge, often backed by a relevant degree or certifications like CompTIA Linux+ or LPIC-1. Familiarity with command line tools, ticketing systems, remote desktop applications, and basic scripting is commonly required. Strong communication, patience, and problem-solving abilities help you effectively support end-users and collaborate with technical teams. These skills are vital for resolving technical issues efficiently and ensuring high customer satisfaction.

What does a typical day look like for someone in a Linux Help Desk role?

A typical day for a Linux Help Desk professional involves responding to user support tickets, troubleshooting technical issues related to Linux-based systems, and providing clear, step-by-step solutions. You might spend time diagnosing network or hardware problems, configuring user accounts and permissions, and escalating complex issues to higher-level engineers. Collaboration with teammates and documentation of solutions are often key parts of the workflow. The role requires balancing quick responses to urgent requests with proactive maintenance tasks, making each day dynamic and engaging.
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Linux Help Desk jobs near you

Help Desk Manager

The Philadelphia Orchestra Association

Philadelphia, PA

Full-time

Posted 27 days ago

Job description

Title:                          Helpdesk Manager 
Department:               Information Technology 
Reports to:                Cloud / Systems Engineer 
 
Summary: 
The Helpdesk Manager is part of a team that is responsible for providing phone, and deskside support for The Philadelphia Orchestra, The Kimmel Center, and Ticket Philadelphia.   
 
The Helpdesk Manager will be responsible for mentoring the Helpdesk Technician and will take the lead on general helpdesk technical direction.   
 
The Helpdesk Manager is the go-to support person for VIP and executive helpdesk support. 
 
Essential Functions: 
  1. Responsible for managing and assigning incoming new helpdesk tickets. 
  1. Active Directory work to create and maintain new users. 
  1. Basic administration of Windows and Linux network infrastructure and Office 365.  
  1. Basic Phone administration for adds, moves and changes.   
  1. Works with outsourced network printer support vendor to maintain network printers.  
  1. Works with organizations’ wiring vendor to supervise installation of new network drops and phones lines.  
  1. Identifies, researches, and resolves basic PC and phone-related technical problems.  
  1. Responds to helpdesk requests for technical support.  
  1. Tracks and monitors technical problems to ensure a timely resolution.  
  1. Keeps electronic logs/documentation of work.  
  1. Facilitates office moves for PC equipment.  
  1. Serves as rotating member of after-hours on-call systems support team.  
  1. Keeps after-hours on-call rotation calendar up to date.  
  1. Knowledgeable of VPN (Remote Access) and limitation. 
  1. Procure company issued cell phones for Philadelphia Orchestra and Kimmel Center. 
  1. Provision and Manage BYOD using MaaS360 (or equivalent MDM software). 
  1. Interfaces with VIP and Executives for high level personal tech support.  
  1. Arranging equipment recycling with vendor with BAN or similar accreditation. 
  1. Monthly reporting to management metrics on Helpdesk tickets 
  1. Complete assigned projects. 
 
Education/Experience: 
Bachelor's degree and three years work experience, or equivalent combination of education/training and experience.  IT certification for RedHat, Cisco or Microsoft and any experience with Cisco Call Manager (UCCM) and Contact Center (UCCX) phone systems a plus.  Experience with IIS, .Net Framework, and with Audio/Visual equipment setup a plus.  
 
Knowledge/Skills/Abilities: 
System administration  
  • Knowledge of Windows network operating system.  
  • Knowledge of HP Jet Direct Software, and HP printing hardware  
  • Knowledge Cisco phone switch platforms  
  • General understanding of client/server applications.  
 
Desktop administration and Help Desk  
  • Knowledge of current Windows Desktop and Server Products 
  • Knowledge of mobile devices and MDM (Maas360, Office 365 or similar) 
  • Knowledge of current Microsoft Office products.  
  • Strong customer services and problem resolution skills.  
General  
  • Good interpersonal skills.  
  • High degree of organization.  
  • Able to work as part of a team. 
 
 
Working Conditions/Physical Demands: 
Employee should be able to lift computer equipment.  The employee may be required to perform the essential functions of the job during evening and/or weekend hours.  Employees will be required to be on-call for weekend and weeknights as assigned. 

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