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Linux Help Desk Jobs (NOW HIRING)

Help Desk Technician

San Diego, CA · On-site

$80K - $120K/yr

Description SAIC is seeking an experienced Help Desk Technician to join our Technical Engineering ... Configure and manage operating systems (Windows and Linux), applications (commercial and government ...

SR Help Desk Technician

Dugway, UT · On-site

$18.25 - $24.50/hr

One CE/relevant cert: MCSA/MCSE Desktop tracks, RHCSA, A+, Linux+, or MCITP. * Education: HS Diploma * Experience: Minimum three (3) years of experience providing help desk, desktop support, or ...

SR Help Desk Technician

Dugway, UT · On-site

$18.25 - $24.50/hr

One CE/relevant cert: MCSA/MCSE Desktop tracks, RHCSA, A+, Linux+, or MCITP. * Education: HS Diploma * Experience: Minimum three (3) years of experience providing help desk, desktop support, or ...

SR Help Desk Technician

Dugway, UT · On-site

$18.25 - $24.50/hr

One CE/relevant cert: MCSA/MCSE Desktop tracks, RHCSA, A+, Linux+, or MCITP. * Education: HS Diploma * Experience: Minimum three (3) years of experience providing help desk, desktop support, or ...

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Help Desk Specialist

Overland Park, KS · On-site

$50K - $65K/yr

Retail Success is seeking a Help Desk Specialist to join our team in Overland Park, KS . This ... Familiarity with Linux a plus. * Networking - Understanding TCP/IP, DNS, DHCP, VPN, and basic ...

Help Desk Agent

Sterling, VA · On-site

$17.25 - $22/hr

Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Help Desk Tech with a specialization in Linux. We offer flexible hours and are ...

They are seeking an IT Help Desk Associate to provide first-line technical support to all end users ... Linux. • Desire to go the extra mile and leave no stone unturned when troubleshooting and ...

Help Desk Agent

Sterling, VA · On-site

$17.25 - $22/hr

Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Help Desk Tech with a specialization in Linux. We offer flexible hours and are ...

They are seeking an IT Help Desk Associate to provide first-line support for end users ... Linux. • Desire to go the extra mile and leave no stone unturned when troubleshooting and ...

The IT Help Desk Associate will be the first line of support for all end users in the organization ... Linux. • Desire to go the extra mile and leave no stone unturned when troubleshooting and ...

Help Desk Technician

San Diego, CA · On-site

$22 - $25/hr

The Role As our Help Desk Technician, you'll be the first face our team sees when something breaks ... Linux, Apache, MySQL, PHP * AI & Automation * Experience writing effective prompts or building ...

Help Desk Agent

Sterling, VA · On-site

$17.25 - $22/hr

Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Help Desk Tech with a specialization in Linux. We offer flexible hours and are ...

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Linux Help Desk information

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How much do linux help desk jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for linux help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a Linux Help Desk job?

A Linux Help Desk job involves providing technical support for Linux-based systems, troubleshooting software and hardware issues, and assisting users with system configurations. Specialists in this role diagnose problems, guide users through solutions, and may escalate complex issues to higher-level support. They often work with command-line tools, system logs, and remote access utilities to resolve problems efficiently. Strong communication skills and a solid understanding of Linux operating systems are essential for success in this role.

What does a typical day look like for someone in a Linux Help Desk role?

A typical day for a Linux Help Desk professional involves responding to user support tickets, troubleshooting technical issues related to Linux-based systems, and providing clear, step-by-step solutions. You might spend time diagnosing network or hardware problems, configuring user accounts and permissions, and escalating complex issues to higher-level engineers. Collaboration with teammates and documentation of solutions are often key parts of the workflow. The role requires balancing quick responses to urgent requests with proactive maintenance tasks, making each day dynamic and engaging.

What are the key skills and qualifications needed to thrive in the Linux Help Desk position, and why are they important?

To thrive as a Linux Help Desk professional, you need a solid understanding of Linux operating systems, troubleshooting skills, and foundational IT knowledge, often backed by a relevant degree or certifications like CompTIA Linux+ or LPIC-1. Familiarity with command line tools, ticketing systems, remote desktop applications, and basic scripting is commonly required. Strong communication, patience, and problem-solving abilities help you effectively support end-users and collaborate with technical teams. These skills are vital for resolving technical issues efficiently and ensuring high customer satisfaction.

More about Linux Help Desk jobs
What cities are hiring for Linux Help Desk jobs? Cities with the most Linux Help Desk job openings:
What are the most commonly searched types of Linux Help Desk jobs? The most popular types of Linux Help Desk jobs are:
What states have the most Linux Help Desk jobs? States with the most job openings for Linux Help Desk jobs include:
Infographic showing various Linux Help Desk job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
Help Desk Technician

Help Desk Technician

SAIC

San Diego, CA • On-site

$80K - $120K/yr

Full-time

Posted 29 days ago


SAIC rating

7.9

Company rating: 7.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

66th of 207 rated it services


Job description

Job Description
Description
SAIC is seeking an experienced Help Desk Technician to join our Technical Engineering and Design Department in support of our United States Air Force customer. This position is on-site in San Diego, CA.
  • Work directly with customers in a technical role.
  • Responsible for asset installation/configuration, operation and maintenance of systems hardware, software and related infrastructure.
  • Configure and manage operating systems (Windows and Linux), applications (commercial and government), networks (IPs, subnets, etc.), and network equipment (switches).
  • Configure and manage DOD and IC standard distributed authentication services.
  • Review documented and maintain comprehensive knowledge base articles, standard operating procedures (SOPs), and technical guides for Tier 1 and Tier 2 teams to use in resolving common issues and adhere to government policies.
  • Perform regular file archival and purge, as necessary.
  • Create, change and delete user accounts per request.
  • Repair and recover from hardware or software failures for multiple sites.
  • Work with internal development teams, to report and resolve bugs, request feature enhancements, and address product-related issues on Linux platforms.
  • Contribute technical content and tutorials to product documentation.
  • Familiarity with distributed systems like Hadoop, HBase/Accumulo, Spark and Kafka.
  • Experience with Puppet, Ansible, Terraform, Bash, Powershell, and Python tools.
  • A strong understanding of security concepts, best practices and how to apply them, such as Secure Shell, public key encryption, access credentials, certificates, TLS, and data encryption to include Department of Defense and Intelligence Community security policies/processes.

Qualifications
TYPICAL EDUCATION AND EXPERIENCE: Bachelors and five (5) years or more experience; Masters and three (3) years or more experience; PhD and 0 years related experience
  • 2+ years of experience with implementation and understanding of Engineering principles in a professional environment.
  • A minimum of 2-3 years of progressive IT support experience, with at least 2-3 years in a Tier 1 or a similar role with a focus on Linux environments.
  • IAT Level 1 (CompTIA Security + and OS/Computing Environment certification).
  • Experience maintaining, configuring, operating and troubleshooting electronic computer interface systems and network equipment.
  • Knowledge of U.S. Government computers, networks, and security beneficial.
  • Past experience administering server-side technology and networked computing systems.
  • Critical thinking and problem-solving skills.
  • Patient and professional demeanor, with a can-do attitude.
  • Familiarity with DNS / DHCP / Kickstart / LDAP / Kubernetes / Red Hat 7&8 / Windows 10 / ACAS / Rancher / Grafana / Cloud Security Gateway.
  • Maintain and update system documentation.
  • Willingness to learn new technologies.
  • Ability to surge hours worked through events.
  • Able to create simple scripts (i.e. powershell or bash).
  • Ability to automate installation, configuration, and provisioning using Infrastructure as Code tools like Terraform, Ansible, Puppet, and Chef.
  • Ability to configure and manage operating systems (Windows and Linux), applications (commercial and government), networks (IPs, subnets, etc.), and network equipment (switches).
  • Ability to configure and manage DOD and IC standard distributed authentication services.
  • Advantageous to have knowledge of DOD and IC network infrastructures.
  • Knowledge of Joint IO Range, Defense Research and Engineering Network, and other similar environments beneficial.

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
Overview
SAIC accepts applications on an ongoing basis and there is no deadline.
SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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