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Remote Linux Support Jobs (NOW HIRING)

RedLine provides IT infrastructure management and technical support services to some of the world ... The Linux/HPC Engineer will primarily work on a small team of HPC Systems Administrators ...

RedLine provides IT infrastructure management and technical support services to some of the world ... The Linux/HPC Engineer will primarily work on a small team of HPC Systems Administrators ...

Senior Software Engineer

Dallas, TX ยท Remote

$121.20K - $159.80K/yr

You have experience supporting high pressure production environments where downtime has significant ... SSH and remote Linux debugging capabilities. Projects You Will Work On in Year One * First Three ...

Infrastructure Linux Engineer

AL ยท On-site +1

$120K/yr

Huntsville, AL/Remote Salary*: 120,000+ *Dependent upon qualifications Summit 7 is here to rise ... Our support staff, sales team and technicians are all coming together to make a difference. We also ...

Linux Engineer

Troy, MI ยท On-site +1

Job Type: Full-Time Employee Location: 100% Remote Job Requirements * Perform intermediate- to ... Support virtualization technologies including Oracle Linux KVM, VMware, Solaris LDOMs, and Solaris ...

Position is fully remote work. Job Duties * Support and maintain automated Linux and application patching for servers using ansible. * Monitor automation performance and optimize where necessary.

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$70.5K

$148.7K

$173K

How much do remote linux support jobs pay per year?

As of May 29, 2026, the average yearly pay for remote linux support in the United States is $148,749.00, according to ZipRecruiter salary data. Most workers in this role earn between $152,500.00 and $167,500.00 per year, depending on experience, location, and employer.

What is a Remote Linux Support job?

A Remote Linux Support job involves assisting users, administrators, or businesses with Linux-based systems from a remote location. Responsibilities typically include troubleshooting issues, managing servers, performing system updates, and ensuring security compliance. Support may be provided via email, chat, or remote desktop tools. This role requires expertise in Linux distributions, command-line operations, and networking. It is commonly found in IT support teams, managed service providers, and cloud infrastructure companies.

What are the key skills and qualifications needed to thrive in the Remote Linux Support position, and why are they important?

To thrive as a Remote Linux Support professional, you need a solid understanding of Linux operating systems, command-line proficiency, troubleshooting skills, and experience with system administration. Familiarity with tools like SSH, scripting languages (such as Bash or Python), ticketing systems, and certifications like CompTIA Linux+ or Red Hat Certified System Administrator are often advantageous. Strong communication, problem-solving abilities, and self-motivation are key soft skills for remote work and effective customer interactions. These skills ensure you can efficiently diagnose and resolve technical issues while providing reliable support to clients in a distributed environment.

What does a typical day look like for someone working in Remote Linux Support?

A typical day in Remote Linux Support involves monitoring servers, responding to customer or internal support tickets, diagnosing system issues, and implementing solutions, often through secure remote connections. You'll spend time communicating with team members and end users via email, chat, or video calls to clarify issues and provide guidance. Some tasks may also include performing regular system updates, backups, and documentation. This role requires proactive time management as you may be handling multiple requests or incidents simultaneously, all while ensuring high levels of customer satisfaction.
What cities are hiring for Remote Linux Support jobs? Cities with the most Remote Linux Support job openings:
What states have the most Remote Linux Support jobs? States with the most job openings for Remote Linux Support jobs include:
Infographic showing various Remote Linux Support job openings in the United States as of May 2026, with employment types broken down into 2% Internship, 83% Full Time, 3% Part Time, and 12% Contract. Highlights an 100% Remote job distribution, with an average salary of $148,749 per year, or $71.5 per hour.
Linux Support Engineer

Linux Support Engineer

JetRails

Des Plaines, IL โ€ข On-site, Remote

$45K/yr

Full-time

Medical, Dental, Retirement

Posted 4 days ago


Job description

About Us
JetRails is a hosted infrastructure provider for mission-critical web applications. Our clients run multi-million dollar e-commerce stores and cutting edge web apps. It's our job to keep them online. With hundreds of millions of dollars on the line, we take our job very seriously. We live and breathe speed, security, scalability, and strategy for web infrastructure. Oh, and we're serious about having fun! We learned long ago that without that magic ingredient, work feels too much like... work.
Cutting edge infrastructure is never boring. While relentlessly pursuing 100% uptime, we learn, earn, work with smart and motivated teammates, and generally have a great time. All this in a relaxed easy going culture, lacking office politics with a laser focus on customer happiness.
We're a motley crew of tech geeks, gamers, and fun-lovers. We've been around since 2000, when we started life as eBoundHost offering shared, dedicated and virtual hosting services. We've been a stable, profitable and growing company since the beginning.
About You
You're excited by the idea of a meaningful role with a company that values and retains its talented teammates (you guessed it, that's us!). You insist on a work environment that's fun and dynamic, where your coworkers respect and value each other. You have opinions on how to make things better, and want to be heard and encouraged. You don't sit around waiting to be told what to do - instead, you figure out where you can add value and start pitching in.
Responsibilities
  • Provide technical support for customers via phone, ticket system or messenger.
  • Provide support in a wide range of advanced Linux and AWS server management issues
  • Use critical thinking skills to identify and resolve technical problems
  • Maintain effective communication with internal and external channels
  • Provide short-term resolutions and develop preventative measures for the longer term
  • Monitor server alerts for any performance issues and address them appropriately
  • Help create internal documentation as well as customer facing knowledge base
  • Assist in onboarding, training and mentoring new team members
  • Keep up to date with relevant technologies

Required Skills
  • 1+ years of experience in customer service/technical support via phone or ticketing system
  • Experience as System Administrator, or End User of a Linux Operating System
    • OS: Ubuntu, CentOS, CloudLinux
    • Fundamentals: DNS, Networking, IP routing
    • Database: MySQL,
    • Control Panel: cPanel, AWS
  • Experience with troubleshooting in multi-user environments
  • Hands-on experience working with AWS (EC2, CloudWatch, AutoScaling, etc)
  • General understanding of networking (TCP/IP, DNS, Routing, E-Mail)
  • Demonstration of independent thinking and decision-making abilities
  • Ability to multitask, adapt to changes quickly, and to prioritize work
  • Excellent communication, availability and interpersonal skills
  • Strong troubleshooting skills in a fast-paced environment
  • Open to 24/7 support environment
  • Availability to possibly working weekends
  • Availability to working overnight shifts

Behaviors
  • Energy, drive, enthusiasm and determination
  • Yearns for the best outcome and looking towards the positive
  • Team focused - looks to the success of the whole and see the bigger picture
  • Desire to go above and beyond
  • Willingness to learn

Benefits of working at JetRails
  • Competitive salary starting at $45,000/yr
  • Retirement 401k plan matching
  • Health and Dental Insurance
  • Tremendous growth potential
  • Working alongside and learning from the best people in the industry
  • Technical hands-on experience
  • Relaxed, and focused atmosphere
  • Remote first