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Remote Linux Help Desk Jobs in New York (NOW HIRING)

Tradeweb Markets

Senior Linux Engineer

Jersey City, NJ · On-site +1

Creative collaboration and sharp client focus have helped fuel our organic growth. We facilitated ... Tradeweb Technology jobs are fully remote. The Tradeweb Technology hub is in our Jersey City office ...

CannonDesign

Service Desk Analyst

New York, NY · On-site +1

$33.23 - $41.54/hr

You will help administer the technology our designers rely on to develop design solutions for ... HERE'S WHAT YOU'LL DO * Provide end user support for local and remote users. 70% of the ...

ZT Systems

Service Desk Technician

Secaucus, NJ · Remote

$30/hr

Remote troubleshooting * Experience in reading and interpreting enterprise log files * BIOS and ... Ability to use custom Linux and Windows-based diagnostic/test programs * Networking experience ...

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Remote Linux Help Desk information

What is the difference between Remote Linux Help Desk vs Remote Network Support Specialist?

AspectRemote Linux Help DeskRemote Network Support Specialist
CertificationsLinux+, CompTIA A+CCNA, CompTIA Network+
Work EnvironmentHelp desk, technical supportNetwork troubleshooting, infrastructure support
Industry UsageIT support, customer serviceNetwork administration, enterprise IT
Common Search IntentTechnical support for Linux systemsNetwork issues and infrastructure support

The Remote Linux Help Desk primarily focuses on providing technical support and troubleshooting for Linux-based systems, often assisting end-users with software, hardware, and OS issues. In contrast, a Remote Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure, including routers, switches, and connectivity problems. While both roles require networking knowledge, the Linux Help Desk emphasizes OS-specific support, whereas Network Support Specialists focus on network hardware and architecture.

What are the most commonly searched types of Linux Help Desk jobs in New York?

The most popular types of Linux Help Desk jobs in New York are:

What are popular job titles related to Remote Linux Help Desk jobs in New York?

For Remote Linux Help Desk jobs in New York, the most frequently searched job titles are:

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The top searched job categories for Remote Linux Help Desk jobs in New York are:

What cities in New York are hiring for Remote Linux Help Desk jobs?

Cities in New York with the most Remote Linux Help Desk job openings:

Remote Linux Help Desk jobs near you
Infographic showing various Remote Linux Help Desk job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Junior Helpdesk Support

Cantor Fitzgerald Securities

Manhattan, NY • Remote

$58K - $65K/yr

Full-time

Posted 26 days ago

Job description

As a Junior Helpdesk Support, you will be the first point of contact for IT-related queries and issues. Your primary goal is to deliver exceptional customer service and timely resolutions. You will manage tickets, perform remote troubleshooting, and maintain Active Directory operations. Additionally, you will contribute to our knowledge base, assist with user onboarding, and ensure smooth communication regarding service disruptions.
  • Proficiency in Active Directory user & group management is a must.
  • 1+ year of experience in a helpdesk or IT support role is preferred.
  • Strong working knowledge of Microsoft 365 (Outlook, Teams, SharePoint) is essential.
  • Familiarity with ITSM tools like ServiceNow or Jira Service Management is an asset.
  • Excellent written and verbal communication skills in English are required.
  • Experience supporting remote users across multiple time zones is advantageous.
  • Strong analytical and problem-solving abilities are key.
  • Basic understanding of networking concepts (DNS, VPN, DHCP) is preferred.
  • Relevant certifications such as CompTIA A+ or ITIL Foundation are desirable.
  • Experience in the financial services industry is a plus.

Compensation Expectations: $58,000-$65,000

#LI-JM3

  • Serve as the primary IT support contact via phone, email, and MS Teams, aiming for first-contact resolution.
  • Log and manage tickets using the Service Desk ticketing system, ensuring thorough descriptions and necessary approvals.
  • Troubleshoot remote access issues and guide end users through problem-solving steps.
  • Maintain clear work queues by adhering to SLA timeframes for ticket resolution.
  • Administer Multi-Factor Authentication (MFA) for various applications and services.
  • Manage Active Directory operations, including user account management and permission updates.
  • Configure shared drive mappings and maintain distribution lists and Microsoft 365 groups.
  • Document recurring issues and resolutions to reduce repeat incidents and contribute to the knowledge base.
  • Participate in shift rotations or on-call duties to support global time zones as needed.
  • Assist with user onboarding and offboarding processes, ensuring smooth hardware provisioning and account management.

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