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Remote Linux Help Desk Jobs in Syracuse, NY (NOW HIRING)

Reagan Companies

Agency Support Assistant

Marcellus, NY · On-site +1

$43K - $46K/yr

If you enjoy staying organized, working behind the scenes to help a team succeed, and taking pride ... Serve as the primary backup for front desk reception. * Assist with incoming and outgoing mail ...

MVPT Physical Therapy

Physician Liaison

Syracuse, NY · Remote

$70K - $90K/yr

This is a fully remote position. You'll partner with physicians, orthopedic specialists, and health ... Make a meaningful impact by helping patients access high-quality physical therapy services. * Enjoy ...

All JobsLinux Help Desk JobsRemote Linux Help Desk JobsRemote Linux Help Desk Jobs in Syracuse, NY

Remote Linux Help Desk information

See Syracuse, NY salary details

$12

$22

$33

How much do remote linux help desk jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote linux help desk in Syracuse, NY is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.67 per hour, depending on experience, location, and employer.

What is the difference between Remote Linux Help Desk vs Remote Network Support Specialist?

AspectRemote Linux Help DeskRemote Network Support Specialist
CertificationsLinux+, CompTIA A+CCNA, CompTIA Network+
Work EnvironmentHelp desk, technical supportNetwork troubleshooting, infrastructure support
Industry UsageIT support, customer serviceNetwork administration, enterprise IT
Common Search IntentTechnical support for Linux systemsNetwork issues and infrastructure support

The Remote Linux Help Desk primarily focuses on providing technical support and troubleshooting for Linux-based systems, often assisting end-users with software, hardware, and OS issues. In contrast, a Remote Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure, including routers, switches, and connectivity problems. While both roles require networking knowledge, the Linux Help Desk emphasizes OS-specific support, whereas Network Support Specialists focus on network hardware and architecture.

What are popular job titles related to Remote Linux Help Desk jobs in Syracuse, NY?

For Remote Linux Help Desk jobs in Syracuse, NY, the most frequently searched job titles are:

What job categories do people searching Remote Linux Help Desk jobs in Syracuse, NY look for?

The top searched job categories for Remote Linux Help Desk jobs in Syracuse, NY are:

What cities near Syracuse, NY are hiring for Remote Linux Help Desk jobs?

Cities near Syracuse, NY with the most Remote Linux Help Desk job openings:

Remote Linux Help Desk jobs near you

Patient Care Intake Representative - Remote

Noble Health Services

Syracuse, NY • On-site, Remote

Full-time

Re-posted 9 days ago

Job description

Overview

Scope of Responsibilities: Works under general supervision. Follows standard procedures to accomplish assigned tasks. May assist in orienting and training employees.

Job Summary: Entry Level Position. Works under direct supervision following the protocols and procedures for assessing, categorizing, and prioritizing incoming customer/patient inquiries to direct them to the appropriate resources or personnel for resolution. This role is crucial to managing call volume, ensuring efficient service delivery, and improving patient satisfaction.

Responsibilities
  • Help Desk phone coverage for incoming calls, outbound calls and directing incoming calls to appropriate staff members
  • Manage and assist with prescription processing as needed, when not taking patient inbound calls
  • Responsible for quickly and efficiently evaluating the nature, urgency, and complexity of patient calls
  • Directing calls to the correct department, team, or individual based on the assessed patient needs
  • Provides resolution to customer service issues to ensure member satisfaction as needed
  • Maintain and keep reasonable production as determined by supervisor
  • May assist in orienting and training new employees
  • Responsible for completing all mandatory and regulatory training programs
  • Perform other duties as assigned
Qualifications

Job Skill Requirements:

  • Exceptional phone and listening skills.
  • Exceptional written and verbal communication skills
  • Excellent computer and keyboarding skills
  • Time Management Skills: Prioritizing and managing a high volume of calls while maintaining accuracy
  • Technical Proficiency: Understanding and utilizing relevant software, databases, and tools
  • Teamwork and Collaboration: Collaborating effectively with other team members
  • Empathy and Patience: Demonstrating empathy and patience when dealing with patients, especially during challenging situations
  • Excellent organizational skills

Educational Requirements:

  • Minimum: High School Diploma or GED
  • Preferred: Pharmacy technician or related certification

Experience: 

  • Experience in a customer service-related field
  • Preferred: 6-12 months' experience as a pharmacy technician

Required (Mississippi Employees):

  • Registered with the State of Mississippi as a Pharmacy Technician
Employment Type: FULL_TIME

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