ZipRecruiter

Log In

2

Remote Linux Help Desk Jobs in Cleveland, OH (NOW HIRING)

Fortress SRM LLC

Service Desk Analyst I

Independence, OH · Remote

$21 - $24/hr

Provide remote support to managed services customers using remote monitoring and management (RMM ... Support service desk operational metrics, service level objectives (SLOs), and quality standards.

New

Binary Defense

INTERNSHIP - Threat Hunter - REMOTE

Stow, OH · Remote

$13.75 - $18.25/hr

Help create, test, and write new threat detection rules (such as YARA or SQL-based logic) to ... Basic understanding of networking principles, operating systems (Windows, Linux, or macOS), and ...

Signet Jewelers Ltd.

Full Stack Developer (Remote)

Akron, OH · Remote

$100K - $130K/yr

Experience with Linux/HP-UX environments and shell scripting * Familiarity with Java EE application ... Generous 401(k) matching after just one year to help secure your financial future * Ample paid time ...

Signet Jewelers Ltd.

Full Stack Developer (Remote)

Akron, OH · On-site +1

$100K - $130K/yr

Experience with Linux/HP-UX environments and shell scripting * Familiarity with Java EE application ... Generous 401(k) matching after just one year to help secure your financial future * Ample paid time ...

Liberty Mutual

Remote Inside Sales Representative

Akron, OH · On-site +1

$44K - $100K/yr

... helping others truly make an impact. As an Inside Sales Representative at Liberty Mutual, you'll ... dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a ...

Sherwin-Williams

IT Auditor

Cleveland, OH · On-site +1

Here at Sherwin-Williams, the IT Auditor will also help adhere to the highest degree of ... This position is not hybrid/remote and will be located at our Global Headquarters in Cleveland, OH.

All JobsLinux Help Desk JobsRemote Linux Help Desk JobsRemote Linux Help Desk Jobs in Cleveland, OH

Remote Linux Help Desk information

See Cleveland, OH salary details

$12

$22

$32

How much do remote linux help desk jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for remote linux help desk in Cleveland, OH is $22.45, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $25.19 per hour, depending on experience, location, and employer.

What is the difference between Remote Linux Help Desk vs Remote Network Support Specialist?

AspectRemote Linux Help DeskRemote Network Support Specialist
CertificationsLinux+, CompTIA A+CCNA, CompTIA Network+
Work EnvironmentHelp desk, technical supportNetwork troubleshooting, infrastructure support
Industry UsageIT support, customer serviceNetwork administration, enterprise IT
Common Search IntentTechnical support for Linux systemsNetwork issues and infrastructure support

The Remote Linux Help Desk primarily focuses on providing technical support and troubleshooting for Linux-based systems, often assisting end-users with software, hardware, and OS issues. In contrast, a Remote Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure, including routers, switches, and connectivity problems. While both roles require networking knowledge, the Linux Help Desk emphasizes OS-specific support, whereas Network Support Specialists focus on network hardware and architecture.

What are popular job titles related to Remote Linux Help Desk jobs in Cleveland, OH? For Remote Linux Help Desk jobs in Cleveland, OH, the most frequently searched job titles are:
What job categories do people searching Remote Linux Help Desk jobs in Cleveland, OH look for? The top searched job categories for Remote Linux Help Desk jobs in Cleveland, OH are:
What cities near Cleveland, OH are hiring for Remote Linux Help Desk jobs? Cities near Cleveland, OH with the most Remote Linux Help Desk job openings:
Remote Linux Help Desk jobs near you
Infographic showing various Remote Linux Help Desk job openings in Cleveland, OH as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,701 per year, or $22.5 per hour.

Senior Project Support / Federal Travel Help Desk Specialist - NASA Glenn Research Center

asrcfh

Cleveland, OH • Remote

Other

Posted 20 days ago

Job description

ASRC Federal AFSS is a premier provider of systems engineering, software engineering, system integration and project management services for real-time, mission-critical defense systems. We are seeking a Senior Project Support/Senior Federal Travel Help Desk Specialist to provide expert level support to a NASA contract at Cleveland, OH (Glenn Research Center.)  

Job Description: 

The Senior Federal Travel Help Desk Specialist serves as a subject matter expert (SME) supporting NASA travel programs by providing comprehensive travel assistance to government and contractor personnel throughout the entire travel lifecycle.  

This position functions as a primary point of contact for travelers, travel arrangers, approving officials, and financial personnel by resolving complex travel issues, interpreting travel regulations, and providing expert guidance regarding authorizations, reservations, vouchers, reimbursements, and travel system functionality. 

Work Reporting Location: This position will begin as fully remote. Candidates must be located within a reasonable commuting distance of a NASA center, as the role is expected to transition to primarily in-office work based on program needs. 

Responsibilities:  

  • Travel Policy & Regulatory Guidance on NASA policy directives, NASA Procedural Requirements, and federal travel regulations. 

  • Help Desk Operations 

  • Travel Authorization Support for travelers, including but not limited to per diem eligibility, travel documentation & justification, lodging, and transportation. 

  • Travel Voucher Support to ensure compliance with federal regulations, allowable and non-allowable expenses, and guidance on returned travel vouchers. 

  • Travel Systems Support with ConcurGov (CGE) and Go.gov 

  • Process Improvement to assist with job aid development, FAQs, training materials, and developing standard operating procedures (SOPs). 

  • Communicating travel policy updates.  

  • Customer Service Excellence. 

  • Additional duties as assigned.  

Requirements: 

  • Individual must meet government NAC and citizenship/permanent residency requirements for access to NASA GSFC. Extensive background investigation will be performed as a requirement of the job. Some travel may be required. 

  • Comprehensive knowledge of Federal Travel Regulation (FTR). 

  • Experience with supporting NASA travel operations, NASA travel management systems and financial processes, coordinating international scientific or programmatic travel. 

  • Familiarity with Government Travel Charge Card (GTCC) and NASA Center travel office operations. 

  • Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Teams), Help Desk ticketing systems, Knowledge Management systems, Adobe Acrobat, SharePoint, and Virtual Meeting platforms. 

Desired:  

  • Certifications in Certified Government Travel Professional (CGTP), Global Travel Professional (GTP) 

Education and Experience: 

Education - Bachelor's degree: Equivalent combination of education and federal travel experience may be substituted. 

Experience- 

  • Four or more years of progressively responsible experience supporting federal government travel programs. 

  • Extensive experience interpreting and applying the Federal Travel Regulation (FTR). 

  • Demonstrated experience supporting federal travel help desk operations. 

  • Experience resolving complex travel authorization and voucher issues. 

  • Experience supporting high-volume federal customer service environments. 

Apply