The Tier II Help Desk Specialist serves as an escalation point for Tier I support, troubleshooting ... Strong understanding of Windows and/or Linux environments * Strong problem-solving and analytical ...
The Tier II Help Desk Specialist serves as an escalation point for Tier I support, troubleshooting ... Strong understanding of Windows and/or Linux environments * Strong problem-solving and analytical ...
Help Desk Support Engineer
FL · Remote
SOSi is seeking a Help Desk Support Engineer to provide technical assistance and support to end ... Experience providing remote desktop support. * Experience supporting incident response activities.
Help Desk Support Engineer
FL · Remote
SOSi is seeking a Help Desk Support Engineer to provide technical assistance and support to end ... Experience providing remote desktop support. * Experience supporting incident response activities.
Help Desk Associate (Hybrid)
Denver, CO · On-site +1
$43K - $60K/yr
In this role, you will be providing tech support for both remote and on-site Enova staff, ensuring ... Help Desk Associate I: $43,000 to $60,000 Help Desk Associate II: $52,000 to $64,000 Additional ...
Help Desk Associate (Hybrid)
Denver, CO · On-site +1
$43K - $60K/yr
In this role, you will be providing tech support for both remote and on-site Enova staff, ensuring ... Help Desk Associate I: $43,000 to $60,000 Help Desk Associate II: $52,000 to $64,000 Additional ...
Help Desk Analyst
$21 - $28.75/hr
IT Support Consultant (Remote - Denver, CO Residents Only) Qualifications * Bachelor's degree or equivalent professional experience * Strong background in: * Help Desk / IT Support * Customer Support ...
Help Desk Analyst
$21 - $28.75/hr
IT Support Consultant (Remote - Denver, CO Residents Only) Qualifications * Bachelor's degree or equivalent professional experience * Strong background in: * Help Desk / IT Support * Customer Support ...
Help Desk Specialist II (Tier 2 - Advanced Support) CBP Technology Service Desk (TSD) Location ... Remote Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and ...
Help Desk Specialist II (Tier 2 - Advanced Support) CBP Technology Service Desk (TSD) Location ... Remote Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and ...
Help Desk Support Services Specialist
$99.20K - $164.90K/yr
General information Requisition # R67386 Locations USA-Remote Work Posting Date 04/29/2026 Security ... The Help Desk Support Services professional will leverage their strong technical background and ...
Help Desk Support Services Specialist
$99.20K - $164.90K/yr
General information Requisition # R67386 Locations USA-Remote Work Posting Date 04/29/2026 Security ... The Help Desk Support Services professional will leverage their strong technical background and ...
Senior Help Desk Technician
San Francisco, CA · On-site +1
$40K - $80K/yr
Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior ... Remote User setup/support/troubleshooting - End-user training - Creation of procedural ...
Senior Help Desk Technician
San Francisco, CA · On-site +1
$40K - $80K/yr
Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior ... Remote User setup/support/troubleshooting - End-user training - Creation of procedural ...
Linux and AWS Technical Operations Engineer - Work From Home This is a 100% Remote Linux and AWS ... We help companies that are looking to hire Linux and AWS Technical Operations Engineers for jobs ...
Linux and AWS Technical Operations Engineer - Work From Home This is a 100% Remote Linux and AWS ... We help companies that are looking to hire Linux and AWS Technical Operations Engineers for jobs ...
They are seeking a Help Desk Technician - Level 1 to provide technical support and troubleshooting ... remote support tools and systems Company : CMIT Solutions provides responsive, professional ...
They are seeking a Help Desk Technician - Level 1 to provide technical support and troubleshooting ... remote support tools and systems Company : CMIT Solutions provides responsive, professional ...
Help Desk Call Center Representative
$17.50 - $22.50/hr
This position is fully remote (work from home). Important: You must complete assessments ... Experience with help desk ticketing software such as ServiceNow, SolarWinds, or ZenDesk.
Help Desk Call Center Representative
$17.50 - $22.50/hr
This position is fully remote (work from home). Important: You must complete assessments ... Experience with help desk ticketing software such as ServiceNow, SolarWinds, or ZenDesk.
Help Desk Manager - Mobile Devices
Mount Laurel, NJ · Remote
$70K - $85K/yr
The Wireless Help Desk Manager oversees our Tier 1 Support Specialists, who are responsible for ... This is a fully remote position with occassional in-office requirements. For payroll and tax ...
Quick apply
Help Desk Manager - Mobile Devices
Mount Laurel, NJ · Remote
$70K - $85K/yr
The Wireless Help Desk Manager oversees our Tier 1 Support Specialists, who are responsible for ... This is a fully remote position with occassional in-office requirements. For payroll and tax ...
Help Desk Manager - Mobile Devices
Mount Laurel, NJ · On-site +1
$70K - $85K/yr
The Wireless Help Desk Manager oversees our Tier 1 Support Specialists, who are responsible for ... This is a fully remote position with occassional in-office requirements. For payroll and tax ...
Help Desk Manager - Mobile Devices
Mount Laurel, NJ · On-site +1
$70K - $85K/yr
The Wireless Help Desk Manager oversees our Tier 1 Support Specialists, who are responsible for ... This is a fully remote position with occassional in-office requirements. For payroll and tax ...
Help Desk Analyst
Denver, CO · Remote
$20 - $25/hr
IT Support Consultant (Remote - Denver, CO Residents Only) Qualifications * Bachelor's degree or equivalent professional experience * Strong background in: * Help Desk / IT Support * Customer Support ...
Quick apply
Help Desk Analyst
Denver, CO · Remote
$20 - $25/hr
IT Support Consultant (Remote - Denver, CO Residents Only) Qualifications * Bachelor's degree or equivalent professional experience * Strong background in: * Help Desk / IT Support * Customer Support ...
Support, Yardi Help Desk - REMOTE (US)
$17.50 - $22.25/hr
The Support, Help Desk will be required to work within a high demand, performance driven environment that focuses on implementing scalable solutions that are aligned with the company's overall ...
Support, Yardi Help Desk - REMOTE (US)
$17.50 - $22.25/hr
The Support, Help Desk will be required to work within a high demand, performance driven environment that focuses on implementing scalable solutions that are aligned with the company's overall ...
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Help Desk Specialist I - Remote near Ashburn, Orlando or San Antonio
Ashburn, VA · Remote
$48K - $51K/yr
Help Desk Specialist I Location: Primarily remote, but must be within commuting distance, 50 miles of Ashburn, VA / Orlando, FL / or San Antonio, TX Schedule: Rotating shifts, 24x7x365 coverage ...
Quick apply
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Help Desk Specialist I - Remote near Ashburn, Orlando or San Antonio
Ashburn, VA · Remote
$48K - $51K/yr
Help Desk Specialist I Location: Primarily remote, but must be within commuting distance, 50 miles of Ashburn, VA / Orlando, FL / or San Antonio, TX Schedule: Rotating shifts, 24x7x365 coverage ...
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Help Desk Specialist I - Remote near Ashburn, Orlando or San Antonio
Ashburn, VA · Remote
$48K - $51K/yr
Help Desk Specialist I Location: Primarily remote, but must be within commuting distance, 50 miles of Ashburn, VA / Orlando, FL / or San Antonio, TX Schedule: Rotating shifts, 24x7x365 coverage ...
Quick apply
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Help Desk Specialist I - Remote near Ashburn, Orlando or San Antonio
Ashburn, VA · Remote
$48K - $51K/yr
Help Desk Specialist I Location: Primarily remote, but must be within commuting distance, 50 miles of Ashburn, VA / Orlando, FL / or San Antonio, TX Schedule: Rotating shifts, 24x7x365 coverage ...
Be Seen First
Help Desk Specialist I - Remote near Ashburn, Orlando or San Antonio
Ashburn, VA · Remote
$48K - $51K/yr
Help Desk Specialist I Location: Primarily remote, but must be within commuting distance, 50 miles of Ashburn, VA / Orlando, FL / or San Antonio, TX Schedule: Rotating shifts, 24x7x365 coverage ...
Quick apply
Be Seen First
Help Desk Specialist I - Remote near Ashburn, Orlando or San Antonio
Ashburn, VA · Remote
$48K - $51K/yr
Help Desk Specialist I Location: Primarily remote, but must be within commuting distance, 50 miles of Ashburn, VA / Orlando, FL / or San Antonio, TX Schedule: Rotating shifts, 24x7x365 coverage ...
IT HELP DESK TECHNICIAN
Plano, TX · On-site +1
$50K - $60K/yr
Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: Dallas, TX (Plano ... Perform remote diagnostics and in-person support as needed (store visits, technology installations ...
IT HELP DESK TECHNICIAN
Plano, TX · On-site +1
$50K - $60K/yr
Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: Dallas, TX (Plano ... Perform remote diagnostics and in-person support as needed (store visits, technology installations ...
Help Desk Agent
Downers Grove, IL · On-site +1
$50K - $60K/yr
This position can work remote but must travel to Downers Grove, IL as needed. Qualifications Requirements: * 1-3+ years in a Help Desk or Technical Support role * Proficiency with Windows 10/11 ...
Help Desk Agent
Downers Grove, IL · On-site +1
$50K - $60K/yr
This position can work remote but must travel to Downers Grove, IL as needed. Qualifications Requirements: * 1-3+ years in a Help Desk or Technical Support role * Proficiency with Windows 10/11 ...
Remote IT Help Desk Agent Secret Cleared
Salem, OR · Remote
$17 - $21.75/hr
A technology services company is seeking a Help Desk Agent in Salem, Oregon to provide first-line ... The role offers competitive pay with benefits and the possibility of remote work. #J-18808-Ljbffr
Remote IT Help Desk Agent Secret Cleared
Salem, OR · Remote
$17 - $21.75/hr
A technology services company is seeking a Help Desk Agent in Salem, Oregon to provide first-line ... The role offers competitive pay with benefits and the possibility of remote work. #J-18808-Ljbffr
Remote Linux Help Desk information
See salary details
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
How much do remote linux help desk jobs pay per hour?
What is the difference between Remote Linux Help Desk vs Remote Network Support Specialist?
| Aspect | Remote Linux Help Desk | Remote Network Support Specialist |
|---|---|---|
| Certifications | Linux+, CompTIA A+ | CCNA, CompTIA Network+ |
| Work Environment | Help desk, technical support | Network troubleshooting, infrastructure support |
| Industry Usage | IT support, customer service | Network administration, enterprise IT |
| Common Search Intent | Technical support for Linux systems | Network issues and infrastructure support |
The Remote Linux Help Desk primarily focuses on providing technical support and troubleshooting for Linux-based systems, often assisting end-users with software, hardware, and OS issues. In contrast, a Remote Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure, including routers, switches, and connectivity problems. While both roles require networking knowledge, the Linux Help Desk emphasizes OS-specific support, whereas Network Support Specialists focus on network hardware and architecture.

Full-time
Posted 26 days ago
Job description
DecisionPoint Corporation is seeking a Tier II Help Desk Specialist to support our U.S. Transportation Command (USTRANSCOM) Integrated Booking System (IBS) program. This role is responsible for providing advanced technical support to end users and resolving system-related issues for mission-critical transportation and logistics applications.
The Tier II Help Desk Specialist serves as an escalation point for Tier I support, troubleshooting complex issues, analyzing system behavior, and coordinating with development, infrastructure, and cybersecurity teams to resolve incidents. This role plays a critical part in maintaining system availability, user satisfaction, and operational continuity.
The ideal candidate brings strong technical troubleshooting skills, experience supporting enterprise applications, and the ability to communicate effectively with both users and technical teams.
Duties & Responsibilities
- Provide Tier II technical support for IBS users, resolving system, application, and access-related issues
- Serve as an escalation point for Tier I help desk support, handling complex or unresolved issues
- Troubleshoot and diagnose application, system, and integration issues
- Analyze logs, error messages, and system behavior to identify root causes
- Coordinate with development, database, and infrastructure teams to resolve issues
- Document, track, and manage incidents using ticketing systems (e.g., Jira, ServiceNow)
- Support user account management and access requests in accordance with security policies
- Provide timely updates to users regarding issue status and resolution
- Assist in identifying recurring issues and contribute to root cause analysis
- Develop and maintain knowledge base articles and support documentation
- Support system deployments and provide post-release support
- Ensure compliance with DoD security requirements and operational procedures
- Participate in on-call support and after-hours activities as required
Qualifications
- Active Secret Clearance
- IAT Level II certification (CompTIA Security+ CE preferred)
- Minimum 3+ years of experience in help desk, technical support, or system administration roles
- Experience troubleshooting enterprise applications and systems
- Familiarity with ticketing systems (e.g., Jira, ServiceNow)
- Strong understanding of Windows and/or Linux environments
- Strong problem-solving and analytical skills
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
Preferred:
- Experience supporting DoD or USTRANSCOM systems
- Familiarity with web-based applications (Angular/Java)
- Experience reviewing application or system logs
- Basic understanding of databases and SQL
- Experience with ITIL processes (incident, problem, change management)
Our Equal Employment Opportunity Policy
- EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.
- Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
- Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.