Junior Help Desk
Rockville, MD · Remote
$70K/yr
Help Desk Specialist-I Job Location- Remote Criteria- Need US citizenshipbecause of federal ... Working knowledge of Microsoft Active Directory * Must be able to research and work independently ...
Junior Help Desk
Rockville, MD · Remote
$70K/yr
Help Desk Specialist-I Job Location- Remote Criteria- Need US citizenshipbecause of federal ... Working knowledge of Microsoft Active Directory * Must be able to research and work independently ...
Help Desk Specialist
Washington, DC · On-site +1
$26 - $33/hr
Standard desktop applications (e.g., Microsoft Office Suite) * Applications developed or deployed ... All employees must adhere to the Company's "Work from Home and Telework" policies and procedures as ...
Help Desk Specialist
Washington, DC · On-site +1
$26 - $33/hr
Standard desktop applications (e.g., Microsoft Office Suite) * Applications developed or deployed ... All employees must adhere to the Company's "Work from Home and Telework" policies and procedures as ...
Help Desk Call Center Representative
$18 - $23/hr
This position is fully remote (work from home). Important: You must complete assessments ... Experience with help desk ticketing software such as ServiceNow, SolarWinds, or ZenDesk.
Help Desk Call Center Representative
$18 - $23/hr
This position is fully remote (work from home). Important: You must complete assessments ... Experience with help desk ticketing software such as ServiceNow, SolarWinds, or ZenDesk.
Help Desk Call Center Representative
$17.50 - $22.50/hr
This position is fully remote (work from home). Important: You must complete assessments ... Experience with help desk ticketing software such as ServiceNow, SolarWinds, or ZenDesk.
Help Desk Call Center Representative
$17.50 - $22.50/hr
This position is fully remote (work from home). Important: You must complete assessments ... Experience with help desk ticketing software such as ServiceNow, SolarWinds, or ZenDesk.
Work From Home Remote Data Entry Operator Los Angeles, California, United States About the Job The ... T. Help Desk ticket experience or has worked online customer service for a technology company or ...
Work From Home Remote Data Entry Operator Los Angeles, California, United States About the Job The ... T. Help Desk ticket experience or has worked online customer service for a technology company or ...
Help Desk Technician
Nashville, TN · Remote
This role is responsible for supporting users across Windows, Microsoft 365, JumpCloud, and ... Required Qualifications * 1-3 years of experience in a Help Desk, Service Desk, or Desktop Support ...
Quick apply
Help Desk Technician
Nashville, TN · Remote
This role is responsible for supporting users across Windows, Microsoft 365, JumpCloud, and ... Required Qualifications * 1-3 years of experience in a Help Desk, Service Desk, or Desktop Support ...
Help Desk- Tier I
Orlando, FL · On-site +1
$19.25 - $26.25/hr
Microsoft 365, Exchange Online, Microsoft Intune, and other Microsoft applications. * Experience providing Tier 1 Help Desk support. * ServiceNow Help Desk experience required. * Keep up to date on ...
Help Desk- Tier I
Orlando, FL · On-site +1
$19.25 - $26.25/hr
Microsoft 365, Exchange Online, Microsoft Intune, and other Microsoft applications. * Experience providing Tier 1 Help Desk support. * ServiceNow Help Desk experience required. * Keep up to date on ...
Help Desk Specialist
Boston, MA · On-site +1
Supporting Microsoft Office (2013/2016) environments * Managing user accounts and IT assets ... hour work week (Monday-Friday, 9-5) * Hybrid schedule (2 days remote) * Excellent benefits ...
Help Desk Specialist
Boston, MA · On-site +1
Supporting Microsoft Office (2013/2016) environments * Managing user accounts and IT assets ... hour work week (Monday-Friday, 9-5) * Hybrid schedule (2 days remote) * Excellent benefits ...
Help Desk Agent I
VA · Remote
$40K/yr
Job ID: 2614097 Location: Remote Work, VA, US Date Posted: 2026-07-24 Category: Information ... from VITA employees and customers, and supports users at every skill level and background via ...
Help Desk Agent I
VA · Remote
$40K/yr
Job ID: 2614097 Location: Remote Work, VA, US Date Posted: 2026-07-24 Category: Information ... from VITA employees and customers, and supports users at every skill level and background via ...
Help Desk Representative
FL · Remote
$18 - $23/hr
Experience with Microsoft Windows, macOS, and cloud-based IT support tools is required ... The work to be performed remotely. Working at SOSi All interested individuals will receive ...
Help Desk Representative
FL · Remote
$18 - $23/hr
Experience with Microsoft Windows, macOS, and cloud-based IT support tools is required ... The work to be performed remotely. Working at SOSi All interested individuals will receive ...
Handle incoming calls, emails, and help-desk tickets from users seeking support * Follow up on ... Familiarity with Microsoft Office tools, especially Outlook, Word, and Excel * Associate degree or ...
Handle incoming calls, emails, and help-desk tickets from users seeking support * Follow up on ... Familiarity with Microsoft Office tools, especially Outlook, Word, and Excel * Associate degree or ...
Help Desk Technician
$20.50 - $27.75/hr
Help Desk Technician Duration: 9+ Months Mode: Remote Scope of work: * Answering phone calls ... Experience supporting Microsoft 365 and OneDrive * Experience supporting MFA (Multi-Factor ...
Help Desk Technician
$20.50 - $27.75/hr
Help Desk Technician Duration: 9+ Months Mode: Remote Scope of work: * Answering phone calls ... Experience supporting Microsoft 365 and OneDrive * Experience supporting MFA (Multi-Factor ...
Help Desk Agent I
VA · On-site +1
$15.75 - $20/hr
... from VITA employees and customers, and supports users at every skill level and background via ... Possesses the ability to work in a specified ticketing system including but not limited to:
Help Desk Agent I
VA · On-site +1
$15.75 - $20/hr
... from VITA employees and customers, and supports users at every skill level and background via ... Possesses the ability to work in a specified ticketing system including but not limited to:
We are seeking a Temporary Remote Help Desk Specialist to support the Internal Revenue Service (IRS ... Ability to work remotely from home. * High school diploma or equivalent. * Associate's degree in IT ...
We are seeking a Temporary Remote Help Desk Specialist to support the Internal Revenue Service (IRS ... Ability to work remotely from home. * High school diploma or equivalent. * Associate's degree in IT ...
Help Desk Technician
$20.50 - $27.75/hr
We specialize in many business process outsourcing efforts such as contact center work, IT as a ... Proficient in Microsoft Office Suite or related software. * Excellent organizational skills and ...
Help Desk Technician
$20.50 - $27.75/hr
We specialize in many business process outsourcing efforts such as contact center work, IT as a ... Proficient in Microsoft Office Suite or related software. * Excellent organizational skills and ...
WORK FROM HOME
Kansas City, KS · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales ... Agents usually help 3 - 5 families each week, and average $300 - $500 for each family they help.
WORK FROM HOME
Kansas City, KS · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales ... Agents usually help 3 - 5 families each week, and average $300 - $500 for each family they help.
WORK FROM HOME
Shreveport, LA · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales ... Agents usually help 3 - 5 families each week, and average $300 - $500 for each family they help.
WORK FROM HOME
Shreveport, LA · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales ... Agents usually help 3 - 5 families each week, and average $300 - $500 for each family they help.
WORK FROM HOME
Washington, DC · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales ... Agents usually help 3 - 5 families each week, and average $300 - $500 for each family they help.
WORK FROM HOME
Washington, DC · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales ... Agents usually help 3 - 5 families each week, and average $300 - $500 for each family they help.
WORK FROM HOME
Oklahoma City, OK · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales ... Agents usually help 3 - 5 families each week, and average $300 - $500 for each family they help.
WORK FROM HOME
Oklahoma City, OK · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales ... Agents usually help 3 - 5 families each week, and average $300 - $500 for each family they help.
WORK FROM HOME
Grand Rapids, MI · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales ... Agents usually help 3 - 5 families each week, and average $300 - $500 for each family they help.
WORK FROM HOME
Grand Rapids, MI · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales ... Agents usually help 3 - 5 families each week, and average $300 - $500 for each family they help.
Work From Home Microsoft Help Desk information
See salary details
$13.94 - $16.24
6% of jobs
$16.24 - $18.53
11% of jobs
$20.10 is the 25th percentile. Wages below this are outliers.
$18.53 - $20.83
12% of jobs
$20.83 - $23.12
16% of jobs
The median wage is $23.89 / hr.
$23.12 - $25.42
16% of jobs
$25.42 - $27.71
13% of jobs
$28.09 is the 75th percentile. Wages above this are outliers.
$27.71 - $30
10% of jobs
$30 - $32.30
7% of jobs
$32.30 - $34.59
5% of jobs
$34.59 - $36.89
2% of jobs
$36.89 - $39.18
2% of jobs
$13
$25
$39
How much do work from home microsoft help desk jobs pay per hour?
As of Jul 28, 2026, the average hourly pay for work from home microsoft help desk in the United States is $25.31, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $28.85 per hour, depending on experience, location, and employer.
What are the most common challenges faced by Work From Home Microsoft Help Desk professionals, and how can they be managed effectively?
Work From Home Microsoft Help Desk professionals often encounter challenges such as remote troubleshooting, communication barriers, and balancing multiple support requests simultaneously. Since you won't have physical access to users' devices, you'll rely heavily on remote access tools and clear instructions to resolve issues. Staying organized, maintaining open communication with both users and team members, and leveraging available documentation and escalation protocols are key strategies for overcoming these hurdles. Additionally, proactively managing your workspace and time can help ensure productivity and effective service delivery.
What is the difference between Work From Home Microsoft Help Desk vs Work From Home Technical Support Specialist?
| Aspect | Work From Home Microsoft Help Desk | Work From Home Technical Support Specialist |
|---|---|---|
| Certifications | Microsoft certifications (e.g., MCSA, MCSE) | CompTIA A+, Microsoft certifications often preferred |
| Work Environment | Remote, customer service-focused | Remote, technical troubleshooting |
| Industry Usage | IT support, customer service | IT support, technical troubleshooting |
| Common Search Intent | Help desk, customer support roles | Technical support, troubleshooting roles |
While both roles involve remote support and require technical knowledge, the Work From Home Microsoft Help Desk primarily focuses on assisting customers with Microsoft products and services, emphasizing customer service skills. The Work From Home Technical Support Specialist may handle broader technical issues across various platforms, often requiring more advanced troubleshooting skills. Both roles are essential in IT support but differ in scope and specialization.
What are Work From Home Microsoft Help Desk jobs?
Work From Home Microsoft Help Desk jobs involve providing remote technical support for Microsoft products and services. Professionals in these roles assist customers with troubleshooting software issues, resolving account problems, and answering product-related questions, all while working from their home office. They may support a variety of Microsoft products such as Windows, Office 365, Teams, or Azure. Communication is typically handled via phone, chat, or email, and strong customer service and technical skills are essential.
What are the key skills and qualifications needed to thrive as a Work From Home Microsoft Help Desk professional, and why are they important?
To thrive as a Work From Home Microsoft Help Desk professional, you need strong technical troubleshooting skills, knowledge of Microsoft products (such as Windows OS, Office 365), and typically a relevant IT certification like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote support tools, ticketing systems, and diagnostic software is essential for efficient problem resolution. Excellent communication, patience, and customer service skills help foster positive user experiences and effectively resolve issues remotely. These skills and qualifications are crucial for delivering timely, accurate tech support and maintaining high user satisfaction in a virtual environment.
More about Work From Home Microsoft Help Desk jobs
What cities are hiring for Work From Home Microsoft Help Desk jobs? Cities with the most Work From Home Microsoft Help Desk job openings:
What states have the most Work From Home Microsoft Help Desk jobs? States with the most job openings for Work From Home Microsoft Help Desk jobs include:
What job categories do people searching Work From Home Microsoft Help Desk jobs look for? The top searched job categories for Work From Home Microsoft Help Desk jobs are:
Job description
Help Desk Specialist-I
Job Location- Remote
Criteria- Need US citizenshipbecause of federal regulations and the sensitive nature of the work involved.
Salary- Up to $70,000/annually
Required Skills
- Over four years of experience in the field of help desk assistance, including three years of specialized experience in highly specialized IT disciplines involving a range of help desk related support.
- At least two years of general hands-on experience in the specific discipline(s) of help desk functions.
- Performs help desk support; works independently and as a member of a team.
- At least 1 year of hands-on experience in configuring, managing and deploying Windows operating systems using Microsoft Deployment Toolkit (MDT).
- Strong knowledge of the Microsoft Windows 10 Operating System.
- Strong knowledge of Microsoft Office 2016, Microsoft SharePoint and Microsoft Office 365.
- Hands on Experience with VoIP phones, Skype for Business, VPN solutions, mobile devices, Help Desk ticketing system, Remote management(using RDP and Remote assistance)
- Excellent written and verbal communication skills.
- Experience developing documentation to support desktop application packaging processes.
- Experience developing application testing plans and supporting documentation.
- Working knowledge of Microsoft Active Directory
- Must be able to research and work independently to triage, troubleshoot, and fix issues.
- Must be able to work collaboratively with other team members and hit the ground running, with minimal guidance, towards a common goal
- Detail oriented and organized; able to understand information systems and ensure accuracy of work
- Requires strong communication skills with other team members and clients
- Requires the proven ability to manage time while working on a variety of tasks
- Possess a willingness and attitude to help customers find workable solutions
Clearance:
- Applicants selected will be subject to a minimum-background investigation and may need to meet eligibility requirements for access to sensitive information.
Education:
- Associate's degree in related field.
If interested in applying for the position, please reach out to me at mayuri.s@globalalliantinc.com
About Global Alliant
Sourced by ZipRecruiter
Global Alliant is an Innovative and Award winning Information Technology and Software Development Company based in Maryland. We partner with clients to transform their complex and mission critical business challenges using Digital Transformation, Cloud Modernization, Agile Engineering, and Process Automation Solutions. Our core capabilities reach across Public Sectors composed of Federal, State, and Local Government Agencies, and deliver the Best in Class Solutions. Global Alliant understands rapid policy changes to bring suitable program and delivery oversight coupled with technical subject matter expertise to not only meet but exceed client expectations.
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Columbia, MD, US
Year founded
2016