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Remote Linux Help Desk Jobs in Kentucky (NOW HIRING)

Pomeroy

Service Desk Analyst Level 1

Hebron, KY · Remote

$17/hr

This position is 100% remote, working Monday-Friday 9am-6pm EST. The pay for this role is $17/hr. General Function: The Service Desk Analyst I will provide first line support for clients. Will be ...

Pomeroy

Service Desk Analyst Level 1

Hebron, KY · Remote

$17/hr

This position is 100% remote, M-F 11am-8pm EST with a pay of: $17/hr. General Function: The Service Desk Analyst I will provide first line support for clients. Will be responsible for following ...

SAIC

IT Service Desk Analyst

Somerset, KY · Remote

SAIC is hiring an IT Service Desk Analyst to support our Multi-Client Service Desk ... Remote role can be worked anywhere within the United States. This role may not be immediately ...

AvKARE, LLC

Manager of Infrastructure

Fountain Run, KY · On-site +1

Work closely with the Help Desk to ensure timely issue resolution * Maintain documentation for ... Work Environment This job operates in a remote environment with occasional on-site requirements.

NTT DATA Services

Clinical Service Desk

Bowling Green, KY · Remote

$37K - $47K/yr

Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and ... The starting pay range for this remote role is $37,944.00-$47,760.00. This range reflects the ...

NTT DATA Services

Clinical Service Desk

Bowling Green, KY · Remote

$37K - $47K/yr

Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and ... The starting pay range for this remote role is $37,944.00-$47,760.00. This range reflects the ...

King's Daughters

Network Engineer

Morehead, KY

Essential Functions • Interfaces with help desk and support technicians to resolve and document ... remote access for end users and vendors. • Coordinates and implements network and ...

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Remote Linux Help Desk information

What is the difference between Remote Linux Help Desk vs Remote Network Support Specialist?

AspectRemote Linux Help DeskRemote Network Support Specialist
CertificationsLinux+, CompTIA A+CCNA, CompTIA Network+
Work EnvironmentHelp desk, technical supportNetwork troubleshooting, infrastructure support
Industry UsageIT support, customer serviceNetwork administration, enterprise IT
Common Search IntentTechnical support for Linux systemsNetwork issues and infrastructure support

The Remote Linux Help Desk primarily focuses on providing technical support and troubleshooting for Linux-based systems, often assisting end-users with software, hardware, and OS issues. In contrast, a Remote Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure, including routers, switches, and connectivity problems. While both roles require networking knowledge, the Linux Help Desk emphasizes OS-specific support, whereas Network Support Specialists focus on network hardware and architecture.

What are popular job titles related to Remote Linux Help Desk jobs in Kentucky? For Remote Linux Help Desk jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Remote Linux Help Desk jobs in Kentucky look for? The top searched job categories for Remote Linux Help Desk jobs in Kentucky are:
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Remote Linux Help Desk jobs near you
Clinical Service Desk Helpdesk Associate (remote)

Clinical Service Desk Helpdesk Associate (remote)

NTT DATA Services

Bowling Green, KY • Remote

$18.25 - $24.50/hr

Full-time

Posted 3 days ago

NTT Data rating

7.3

Company rating: 7.3 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

107th of 204 rated it services

Job description

Req ID: 372537
NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
NTT DATA is currently seeking a Clinical Service Desk Helpdesk Associate to join our team in Bowling Green, KY (remote).
All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on business requirements.
NTT DATA Services is committed to improving patient outcomes by creating efficiencies across the healthcare ecosystem. A recognized leader in the healthcare space, the company delivers targeted segment solutions including patient engagement, predictive analytics, healthcare cloud hosting, integration and interoperability, clinical and claims application implementation, revenue cycle management and policy administration, in addition to core managed infrastructure, application and business process services. Clients include more than 1,800 hospitals, 2,200 long-term care facilities, 225 acute care facilities, 43,000 clinicians, 1,000 physician practices and 50 insurance providers in support of 65 million policy holders.
Responsibilities
  • This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365.
  • All candidates will have to be shift flexible. Shift work is required including nights, weekends, and/or holidays. Account specific training is conducted during day shift hours, regardless of assigned shift.
  • Respond to incoming service desk calls from healthcare customers regarding the clinical aspects of various clinical applications such as Epic, Cerner, McKesson and Meditech. Incidents may include, but are notlimited to workflow issues, application errors, user access, andfunctionality.
  • Track and document the appropriate comments and close or escalate the incident tickets and related issues in a timely manner.
  • Responsible for driving resolution of incidents on a 24/7 desk.
  • Read text on computer screens for the duration of the shift.
  • Remain at designated workspace and in the phone queue for an 8 to10-hour period with scheduled breaks.
  • Ensure a quiet, private workspace with high speed, wired internet.
  • Travel up to 10% of the time, if required.
  • Lift up to 25 lbs. if needed for equipment setup.
  • Have a working cell phone for manager communication and Two-Factor Authentication.

Qualifications:
  • Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting experience (i.e., 2 years of work experience and 2 years of technical education).
  • Minimum of 1 year of technical troubleshooting experience with healthcare systems & customer service.

#INDHCLSMC
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About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure, and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/about-us/content/diversity-and-inclusion . Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email EEOOfficer@nttdata.com for assistance.

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About NTT DATA

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NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

1967

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