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Nc Fast Help Desk Jobs in Kentucky (NOW HIRING)

IT Help Desk Technician

Erlanger, KY ยท On-site

$30 - $31/hr

IT Help Desk Technician Location: Erlanger, KY (On-site, occasional travel to Cincinnati site) Pay ... Ability to work independently and collaboratively in a fast-paced manufacturing setting.

Help Desk Technician

KY ยท On-site

$17.25 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Helpdesk Specialist provides first-level technical support to end users across multiple ... A fast-paced environment with the need for quick decisions to deal with any crisis that may arise.

Help Desk Technician

Rush, KY ยท On-site

$17.25 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Helpdesk Specialist provides first-level technical support to end users across multiple ... A fast-paced environment with the need for quick decisions to deal with any crisis that may arise.

Client Support Desk Analyst

Frankfort, KY ยท On-site

$60K - $75K/yr

We have more than three decades of experience helping lenders reduce time-to-market, streamline ... In this position, you will work in a fast-paced environment and interface directly with system ...

Service Desk Technician

Louisville, KY

$18 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... fast-paced support team. This individual will provide first-level technical support, assist with ... Serve as a backup operations resource to help maintain system integrity and operational continuity.

Service Desk Technician

Louisville, KY

$18 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... fast-paced support team. This individual will provide first-level technical support, assist with ... Serve as a backup operations resource to help maintain system integrity and operational continuity.

Operations Experience Project Manager

Frankfort, KY ยท On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role partners closely with OX, Store Enablement/Training, Help Desk/Support, Corporate ... Problem-solving ability, and comfort working in a fast-paced, changing environment. * Proficiency ...

Operations Experience Specialist

Frankfort, KY ยท On-site +1

$44K - $59K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role partners closely with OX, Store Enablement/Training, Help Desk/Support, Corporate ... Problem-solving ability, and comfort working in a fast-paced, changing environment. * Proficiency ...

Operations Experience Specialist

Frankfort, KY ยท On-site

$44K - $59K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role partners closely with OX, Store Enablement/Training, Help Desk/Support, Corporate ... Problem-solving ability, and comfort working in a fast-paced, changing environment. * Proficiency ...

Front Desk Supervisor

Louisville, KY ยท On-site

$16.25 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You'll help bring the virtue of hospitality to life while we create an environment that allows you ... Adaptability and composure in a fast-paced hotel front office environment - you handle the ...

Front Desk Supervisor

Louisville, KY ยท On-site

$16.25 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You'll help bring the virtue of hospitality to life while we create an environment that allows you ... Adaptability and composure in a fast-paced hotel front office environment - you handle the ...

Front Desk Supervisor

Louisville, KY ยท On-site

$16.25 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You'll help bring the virtue of hospitality to life while we create an environment that allows you ... Adaptability and composure in a fast-paced hotel front office environment - you handle the ...

Front Desk Supervisor

Louisville, KY ยท On-site

$16.25 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You'll help bring the virtue of hospitality to life while we create an environment that allows you ... Adaptability and composure in a fast-paced hotel front office environment - you handle the ...

Front Desk Agent

Frankfort, KY ยท On-site

$12.50 - $15.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Front Desk Agent We are seeking a friendly, dependable, and customer-focused Front Desk Agent to ... in a fast-paced hospitality environment. If you enjoy helping people and thrive in a customer ...

Front Desk Agent

Frankfort, KY ยท On-site

$12.50 - $15.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Front Desk Agent We are seeking a friendly, dependable, and customer-focused Front Desk Agent to ... in a fast-paced hospitality environment. If you enjoy helping people and thrive in a customer ...

Front Desk Manager

Louisville, KY ยท On-site

$16.25 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You'll help bring the virtue of hospitality to life while we create an environment that allows you ... a fast-paced hotel front office environment * Familiarity with hotel property management systems ...

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Showing results 1-20

Nc Fast Help Desk information

See Kentucky salary details

$32.6K

$72.8K

$108.1K

How much do nc fast help desk jobs pay per year?

As of Aug 17, 2026, the average yearly pay for nc fast help desk in Kentucky is $72,766.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,300.00 and $86,900.00 per year, depending on experience, location, and employer.

What is an NC FAST Help Desk?

An NC FAST Help Desk is a support service that assists users of the North Carolina Families Accessing Services through Technology (NC FAST) system. The help desk provides technical support, troubleshooting, and guidance to county workers and other users who use NC FAST to manage public assistance programs. Staff at the help desk resolve issues, answer questions about system functionality, and ensure that users can effectively navigate and use the platform to serve North Carolina residents.

What is the difference between Nc Fast Help Desk vs Nc Help Desk Technician?

AspectNc Fast Help DeskNc Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk support, remote and on-siteHelp desk support, remote and on-site
Industry UsageIT support in government and education sectorsIT support across various industries

Both Nc Fast Help Desk and Nc Help Desk Technician roles involve providing technical support, troubleshooting, and customer service. Nc Fast Help Desk may focus more on rapid response and initial support, while Nc Help Desk Technician often involves more in-depth technical problem-solving. They share similar certifications and work environments, making them closely related roles within IT support.

What are some common challenges faced by NC FAST Help Desk professionals, and how can they effectively address them?

NC FAST Help Desk professionals often encounter challenges such as managing high call volumes, troubleshooting complex technical issues, and supporting users with varying levels of technical expertise. Staying calm under pressure, utilizing strong communication skills, and following structured troubleshooting protocols are key to effectively addressing these challenges. Collaboration with technical teams and continuous learning about system updates also help ensure efficient problem resolution and high customer satisfaction.

What are the key skills and qualifications needed to thrive as an NC FAST Help Desk specialist?

To thrive as an NC FAST Help Desk Specialist, you need strong problem-solving abilities, knowledge of NC FAST system operations, and experience in customer support, typically supported by a relevant associate degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and the NC FAST application is essential, along with any certifications in IT support or customer service. Excellent communication, patience, and multitasking skills help specialists resolve user issues efficiently and provide a positive support experience. These skills ensure timely and accurate assistance to users, maintaining the smooth operation of critical social services systems.

What are popular job titles related to Nc Fast Help Desk jobs in Kentucky?

For Nc Fast Help Desk jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Nc Fast Help Desk jobs in Kentucky look for?

The top searched job categories for Nc Fast Help Desk jobs in Kentucky are:

What cities in Kentucky are hiring for Nc Fast Help Desk jobs?

Cities in Kentucky with the most Nc Fast Help Desk job openings:

Infographic showing various Nc Fast Help Desk job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $72,766 per year, or $35 per hour.

IT Help Desk Technician

Managed Staffing

Erlanger, KY โ€ข On-site

$30 - $31/hr

Contractor

Re-posted 10 days ago


Job description

IT Help Desk Technician

Location: Erlanger, KY (On-site, occasional travel to Cincinnati site)
Pay Rate: $30/hr (W2)
Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Contract Duration: 6 months (possible full-time conversion)


Job Summary

Seeking a motivated IT Help Desk Technician to support on-site and remote IT operations at our Erlanger, KY facility. The ideal candidate will provide Tier 1 technical support, manage daily help desk tickets, and ensure seamless operation of IT systems critical to our manufacturing and business environments. This role is perfect for someone who enjoys hands-on IT work, troubleshooting, and working directly with end users.


Key Responsibilities
  • Provide on-site and remote technical support for 150+ users across manufacturing and office environments.

  • Troubleshoot and resolve hardware, software, and network issues efficiently.

  • Install, configure, and maintain Windows operating systems, business software, and security tools.

  • Set up and deploy desktops, laptops, printers, and related peripherals.

  • Maintain documentation of service tickets, resolutions, and configurations.

  • Assist with user training and promote IT best practices.

  • Support cybersecurity measures, including software updates and password policy compliance.


Qualifications
  • 1–2 years of experience in an IT support or help desk role.

  • Strong understanding of Windows OS, Microsoft 365, and general networking fundamentals.

  • Experience with ticketing systems (ServiceNow, Jira, Zendesk, etc.) preferred.

  • Excellent communication and problem-solving skills with a customer-first attitude.

  • Ability to work independently and collaboratively in a fast-paced manufacturing setting.

  • Occasional travel to the Cincinnati site required.


Education & Certifications
  • High school diploma or equivalent required.

  • CompTIA A+ or Microsoft Fundamentals (MS-900) certification preferred.