$55 - $65/hr
About the role You'll be the person the Help Desk team turns to as the escalation point, the mentor ... Comfort operating independently in a fast-moving, always-on environment * A High School Certificate ...
$55 - $65/hr
About the role You'll be the person the Help Desk team turns to as the escalation point, the mentor ... Comfort operating independently in a fast-moving, always-on environment * A High School Certificate ...
$55 - $75/hr
Do you thrive in a fast-paced environment and enjoy helping others? Then join Onsite Logic as a Reactive Service Desk/ Sr. Help Desk Engineer! About the Role As a Reactive Service Desk/ Sr. Help Desk ...
$55 - $75/hr
Do you thrive in a fast-paced environment and enjoy helping others? Then join Onsite Logic as a Reactive Service Desk/ Sr. Help Desk Engineer! About the Role As a Reactive Service Desk/ Sr. Help Desk ...
IT Help Desk Technician
Erlanger, KY · On-site
$30 - $31/hr
IT Help Desk Technician Location: Erlanger, KY (On-site, occasional travel to Cincinnati site) Pay ... Ability to work independently and collaboratively in a fast-paced manufacturing setting.
Quick apply
IT Help Desk Technician
Erlanger, KY · On-site
$30 - $31/hr
IT Help Desk Technician Location: Erlanger, KY (On-site, occasional travel to Cincinnati site) Pay ... Ability to work independently and collaboratively in a fast-paced manufacturing setting.
IT Help Desk
Louisville, KY · On-site
... fast-paced environment to meet or exceed team and individual service targets. • Achieve an on ... Preferred : • Some college preferred. • Minimum of 1 of year previous help desk/call center ...
IT Help Desk
Louisville, KY · On-site
... fast-paced environment to meet or exceed team and individual service targets. • Achieve an on ... Preferred : • Some college preferred. • Minimum of 1 of year previous help desk/call center ...
$150 - $185/hr
... fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to ... Lead, coach, and grow the Global Help Desk team, including ownership of end‑user support, device ...
$150 - $185/hr
... fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to ... Lead, coach, and grow the Global Help Desk team, including ownership of end‑user support, device ...
$61.03/hr
Investment Accounts Associate, Help Desk Westlake, TX Join us in building the future of finance ... We're a high-performing, fast-moving team with ethics at the center of everything we do.
New
$61.03/hr
Investment Accounts Associate, Help Desk Westlake, TX Join us in building the future of finance ... We're a high-performing, fast-moving team with ethics at the center of everything we do.
New
Help Desk Technician
KY · On-site
$17.25 - $23.25/hr
The Helpdesk Specialist provides first-level technical support to end users across multiple ... A fast-paced environment with the need for quick decisions to deal with any crisis that may arise.
Help Desk Technician
KY · On-site
$17.25 - $23.25/hr
The Helpdesk Specialist provides first-level technical support to end users across multiple ... A fast-paced environment with the need for quick decisions to deal with any crisis that may arise.
$65 - $75/hr
We are currently seeking a skilled and motivated Helpdesk Technician to join our IT team and support our fast-paced and rapidly growing company. Job Responsibilities * Respond to employee support ...
$65 - $75/hr
We are currently seeking a skilled and motivated Helpdesk Technician to join our IT team and support our fast-paced and rapidly growing company. Job Responsibilities * Respond to employee support ...
Help Desk Technician
Rush, KY · On-site
$17.25 - $23.25/hr
The Helpdesk Specialist provides first-level technical support to end users across multiple ... A fast-paced environment with the need for quick decisions to deal with any crisis that may arise.
Quick apply
Help Desk Technician
Rush, KY · On-site
$17.25 - $23.25/hr
The Helpdesk Specialist provides first-level technical support to end users across multiple ... A fast-paced environment with the need for quick decisions to deal with any crisis that may arise.
$55 - $73/hr
SecuriGence is seeking a VIP Help Desk Analyst to help contribute to our success. Come help us ... the global, fast-changing business world. From on-the-job learning experiences to formal ...
$55 - $73/hr
SecuriGence is seeking a VIP Help Desk Analyst to help contribute to our success. Come help us ... the global, fast-changing business world. From on-the-job learning experiences to formal ...
$52 - $68/hr
Ability to work in a fast-paced environment, providing continuous support and critical operations monitoring. Preferred Qualifications * 0-3 years of experience in an IT Help Desk or Service Desk ...
$52 - $68/hr
Ability to work in a fast-paced environment, providing continuous support and critical operations monitoring. Preferred Qualifications * 0-3 years of experience in an IT Help Desk or Service Desk ...
$65 - $75/hr
The ITS Senior Help Desk Specialist provides technical support in person and by phone, email and remote access while effectively prioritizing competing needs in a fast-paced healthcare environment.
$65 - $75/hr
The ITS Senior Help Desk Specialist provides technical support in person and by phone, email and remote access while effectively prioritizing competing needs in a fast-paced healthcare environment.
IT Help Desk Intern
Louisville, KY · On-site
$13.75 - $18.25/hr
... in a fast-paced, exciting industry. Essential Job Functions: * Assist the Help Desk team in ... responding to internal user requests for technical support via phone, email, or in person. * Help ...
Quick apply
IT Help Desk Intern
Louisville, KY · On-site
$13.75 - $18.25/hr
... in a fast-paced, exciting industry. Essential Job Functions: * Assist the Help Desk team in ... responding to internal user requests for technical support via phone, email, or in person. * Help ...
$60 - $71/hr
Join our fast-paced, growing company and further your career with Maverick Payments, where you can ... Provide phone and internet chat-based support for our help desk. * Repair and troubleshoot computer ...
$60 - $71/hr
Join our fast-paced, growing company and further your career with Maverick Payments, where you can ... Provide phone and internet chat-based support for our help desk. * Repair and troubleshoot computer ...
Temporary Helpdesk Associate (KY)
Elsmere, KY · On-site
$18.25 - $24.75/hr
Join our Help Desk crew and keep our galaxy (okay, our warehouse) running at lightspeed! As a ... Comfortable working in a fast-paced environment
Temporary Helpdesk Associate (KY)
Elsmere, KY · On-site
$18.25 - $24.75/hr
Join our Help Desk crew and keep our galaxy (okay, our warehouse) running at lightspeed! As a ... Comfortable working in a fast-paced environment
Temporary Helpdesk Associate (KY)
Elsmere, KY · On-site
$18.25 - $24.75/hr
Description Join our Help Desk crew and keep our galaxy (okay, our warehouse) running at lightspeed ... Comfortable working in a fast-paced environment
Temporary Helpdesk Associate (KY)
Elsmere, KY · On-site
$18.25 - $24.75/hr
Description Join our Help Desk crew and keep our galaxy (okay, our warehouse) running at lightspeed ... Comfortable working in a fast-paced environment
$130 - $150/hr
Support a fast-paced, mission-focused environment while maintaining operational excellence ... Service Desk Lead, Service Desk Manager, Help Desk Manager, Help Desk Supervisor, Technical Support ...
Posted today
$130 - $150/hr
Support a fast-paced, mission-focused environment while maintaining operational excellence ... Service Desk Lead, Service Desk Manager, Help Desk Manager, Help Desk Supervisor, Technical Support ...
Posted today
$120 - $150/hr
... fast-moving deal cycles in a high-growth SaaS environment. As a founding member of this function in ... Help structure and review deals in Salesforce and CPQ, ensuring quotes are accurate, compliant, and ...
$120 - $150/hr
... fast-moving deal cycles in a high-growth SaaS environment. As a founding member of this function in ... Help structure and review deals in Salesforce and CPQ, ensuring quotes are accurate, compliant, and ...
$54 - $73/hr
Summary VIP Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... the global, fast-changing business world. From on-the-job learning experiences to formal ...
$54 - $73/hr
Summary VIP Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... the global, fast-changing business world. From on-the-job learning experiences to formal ...
Service Desk Analyst
Louisville, KY · On-site
$19 - $24/hr
... a fast-paced support environment. * Collaborate with team members and IT support groups to ensure efficient problem resolution. Required Qualifications * Strong experience in help desk or service ...
New
Service Desk Analyst
Louisville, KY · On-site
$19 - $24/hr
... a fast-paced support environment. * Collaborate with team members and IT support groups to ensure efficient problem resolution. Required Qualifications * Strong experience in help desk or service ...
New
Nc Fast Help Desk information
See Kentucky salary details
$32.6K - $39.4K
1% of jobs
$39.4K - $46.3K
6% of jobs
$46.3K - $53.2K
8% of jobs
$58.2K is the 25th percentile. Wages below this are outliers.
$53.2K - $60K
13% of jobs
$60K - $66.9K
14% of jobs
The median wage is $70.1K / yr.
$66.9K - $73.8K
17% of jobs
$73.8K - $80.7K
13% of jobs
$83.4K is the 75th percentile. Wages above this are outliers.
$80.7K - $87.5K
8% of jobs
$87.5K - $94.4K
7% of jobs
$94.4K - $101.3K
7% of jobs
$101.3K - $108.1K
5% of jobs
$32.6K
$72.8K
$108.1K
How much do nc fast help desk jobs pay per year?
As of Sep 6, 2026, the average yearly pay for nc fast help desk in Kentucky is $72,766.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,300.00 and $86,900.00 per year, depending on experience, location, and employer.
What is an NC FAST Help Desk?
An NC FAST Help Desk is a support service that assists users of the North Carolina Families Accessing Services through Technology (NC FAST) system. The help desk provides technical support, troubleshooting, and guidance to county workers and other users who use NC FAST to manage public assistance programs. Staff at the help desk resolve issues, answer questions about system functionality, and ensure that users can effectively navigate and use the platform to serve North Carolina residents.
What are the key skills and qualifications needed to thrive as an NC FAST Help Desk specialist?
To thrive as an NC FAST Help Desk Specialist, you need strong problem-solving abilities, knowledge of NC FAST system operations, and experience in customer support, typically supported by a relevant associate degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and the NC FAST application is essential, along with any certifications in IT support or customer service. Excellent communication, patience, and multitasking skills help specialists resolve user issues efficiently and provide a positive support experience. These skills ensure timely and accurate assistance to users, maintaining the smooth operation of critical social services systems.
What are some common challenges faced by NC FAST Help Desk professionals, and how can they effectively address them?
NC FAST Help Desk professionals often encounter challenges such as managing high call volumes, troubleshooting complex technical issues, and supporting users with varying levels of technical expertise. Staying calm under pressure, utilizing strong communication skills, and following structured troubleshooting protocols are key to effectively addressing these challenges. Collaboration with technical teams and continuous learning about system updates also help ensure efficient problem resolution and high customer satisfaction.
What is the difference between Nc Fast Help Desk vs Nc Help Desk Technician?
| Aspect | Nc Fast Help Desk | Nc Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Help desk support, remote and on-site | Help desk support, remote and on-site |
| Industry Usage | IT support in government and education sectors | IT support across various industries |
Both Nc Fast Help Desk and Nc Help Desk Technician roles involve providing technical support, troubleshooting, and customer service. Nc Fast Help Desk may focus more on rapid response and initial support, while Nc Help Desk Technician often involves more in-depth technical problem-solving. They share similar certifications and work environments, making them closely related roles within IT support.
What are popular job titles related to Nc Fast Help Desk jobs in Kentucky?
For Nc Fast Help Desk jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Nc Fast Help Desk jobs in Kentucky look for?
The top searched job categories for Nc Fast Help Desk jobs in Kentucky are:
What cities in Kentucky are hiring for Nc Fast Help Desk jobs?
Cities in Kentucky with the most Nc Fast Help Desk job openings:
$55 - $65/hr
Other
Medical, Dental, Vision, Retirement, PTO
Posted 5 days ago
Job description
Acusensus pioneers intelligent road safety enforcement solutions that can be rapidly deployed to address road safety challenges. Our mission is simple, changing behaviours, saving lives. We're an Australian technology company with a genuinely global footprint. We use advanced AI and hardware technology deployed as fixed-location, trailer-based, and vehicle-based enforcement solutions and our systems are already used by governments across Australia, the US, the UK, and New Zealand.
About the roleYou'll be the person the Help Desk team turns to as the escalation point, the mentor, and the one who keeps 24/7 coverage running smoothly, even when it means stepping in yourself.
What you'll do:
- Supervise, mentor, and develop two Help Desk team members through 1:1 coaching and group training
- Act as the primary escalation point for issues raised by the team, resolving what you can and escalating what you can't
- Manage rostering and workforce planning to ensure consistent 24/7 coverage, including covering shifts when needed
- Build and maintain Help Desk procedures and protocols, and drive ongoing improvements
- Communicate across departments and be the link between the Help Desk and other teams, Program Managers, and Service Delivery
- Own daily, weekly, and monthly reporting on team and program performance, including KPI and SLA metrics
- Support recruitment, onboarding, and training of new Help Desk team members.
This position operates on a 24/7 shift pattern and may be rostered to provide support for normal Helpdesk shifts. The successful candidate is required to complete pre-employment checks including a criminal history check and driving history check as part of the offer process.
About youYou're a technically capable Help Desk or IT support professional who's already in or ready to step into a supervisory role and genuinely enjoys developing people.
You'll bring:
- Demonstrated ability to supervise, coach, and develop a team
- At least 2 years' experience in Help Desk, IT support, or a similar role
- Experience troubleshooting and maintaining software on Linux
- Hands on experience with AWS
- Strong diagnostic troubleshooting skills, with the ability to clearly communicate root causes to stakeholders
- Comfort operating independently in a fast-moving, always-on environment
- A High School Certificate (HSC) or Senior Secondary Certificate of Education (SSCE)
Highly regarded:
- A technical qualification or postgraduate study in an IT-related field
- Contact centre experience
- A track record of resolving team friction before it escalates
- The salary for this role is $55,000 - $65,000 per year
- Supportive team in a fast-growing global company
- Opportunities for skill expansion and process improvements.
- Access to Medical, Dental, Vision, 401k and PTO
Acusensus is proud to be an AffirÂmative Action/Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.