ZipRecruiter

Log In

2

Remote Linux Help Desk Jobs in Virginia (NOW HIRING)

CyberSheath

Helpdesk Technician II

Reston, VA · Remote

$83/hr

Ability to provide exceptional customer support in a fast-paced remote Managed Services Practice ... Desktop and Server Operating Systems (Windows, Mac, Linux) * Microsoft Office 365, Azure, Teams ...

CyberSheath

Helpdesk Technician I

Reston, VA · Remote

$20.75 - $28/hr

Ability to provide exceptional customer support in a fast-paced remote Managed Services Practice  ... Desktop and Server Operating Systems (Windows, Mac, Linux)  * Microsoft Office 365, Azure, Teams ...

ManTech International

Remote Support Technician

Mclean, VA · On-site +1

$21.75 - $29.75/hr

MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ... Related work experience in a technical help desk position. * Special non-commercial systems ...

ManTech International

Remote Support Technician

Mclean, VA · On-site +1

$21.75 - $29.75/hr

MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ... Related work experience in a technical help desk position. * Special non-commercial systems ...

ManTech International

Remote Support Technician

Mclean, VA · On-site +1

$21.75 - $29.75/hr

MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ... Related work experience in a technical help desk position. * Special non-commercial systems ...

Maximus

Junior CIC Analyst

VA · On-site +1

Job-Specific Minimum Requirements - 1+ years of experience in IT support, help desk, or operations ... Remote #techjobs #clearance #veteranspage Minimum Requirements TCS217, T1, Band 4 #TSTECH ...

next page

Showing results 1-20

All JobsRemote Linux Help Desk JobsRemote Linux Help Desk Jobs in Virginia

Remote Linux Help Desk information

What is the difference between Remote Linux Help Desk vs Remote Network Support Specialist?

AspectRemote Linux Help DeskRemote Network Support Specialist
CertificationsLinux+, CompTIA A+CCNA, CompTIA Network+
Work EnvironmentHelp desk, technical supportNetwork troubleshooting, infrastructure support
Industry UsageIT support, customer serviceNetwork administration, enterprise IT
Common Search IntentTechnical support for Linux systemsNetwork issues and infrastructure support

The Remote Linux Help Desk primarily focuses on providing technical support and troubleshooting for Linux-based systems, often assisting end-users with software, hardware, and OS issues. In contrast, a Remote Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure, including routers, switches, and connectivity problems. While both roles require networking knowledge, the Linux Help Desk emphasizes OS-specific support, whereas Network Support Specialists focus on network hardware and architecture.

What are the most commonly searched types of Linux Help Desk jobs in Virginia? The most popular types of Linux Help Desk jobs in Virginia are:
What are popular job titles related to Remote Linux Help Desk jobs in Virginia? For Remote Linux Help Desk jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Linux Help Desk jobs in Virginia look for? The top searched job categories for Remote Linux Help Desk jobs in Virginia are:
What cities in Virginia are hiring for Remote Linux Help Desk jobs? Cities in Virginia with the most Remote Linux Help Desk job openings:
Remote Linux Help Desk jobs near you
Help Desk Specialist

Help Desk Specialist

Science Applications International Corporation

Ashburn, VA • On-site, Remote

Full-time

Posted 6 days ago

SAIC rating

7.8

Company rating: 7.8 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

69th of 204 rated it services

Job description

Job Description
SAIC is hiring for a remote Help Desk Specialist.
Duties generally include but are not limited to the following:
  • Answer and respond to customers' requests via phone and email
  • Identify, research, and resolve customer issues
  • Provide accurate and timely ticket documentation
  • Meet and exceed required metrics and Service Level Agreements (SLAs)
  • Provide timely updates and follow up to customers
  • Escalate to internal representatives or system support specialists when appropriate
  • Identify and appropriately communicate recurring problems
  • Evaluates and prioritizes customer problems and complaints
  • Comply with documented regulations, processes, and procedures
  • Other responsibilities as may be required by management

Qualifications
Required Skills and Qualifications:
  • Bachelor's Degree and/or 5 years relative work experience
  • 1+ year experience in help desk/call center environment
  • Excellent oral and written communication skills
  • Strong problem-solving skills
  • Team player with a strong commitment to customer satisfaction
  • Must be a US Citizen and able to obtain a Public Trust

Preferred Skills and Qualifications:
  • HDI Customer Service Representative certification
  • Experience with ServiceNow
  • Knowledge with government clients/environments

About Us
SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

What SAIC employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply