The One 23 Group is dedicated to excellence in government services and seeks a Linux Help Desk Specialist. This role involves providing Tier 1 and Tier 2 technical support for UNIX/Linux systems ...
The One 23 Group is dedicated to excellence in government services and seeks a Linux Help Desk Specialist. This role involves providing Tier 1 and Tier 2 technical support for UNIX/Linux systems ...
They are seeking a Linux Help Desk Specialist responsible for maintaining operational oversight of the SIPRNet and GCCS Management Centers while providing Tier 1 and Tier 2 technical support for UNIX ...
They are seeking a Linux Help Desk Specialist responsible for maintaining operational oversight of the SIPRNet and GCCS Management Centers while providing Tier 1 and Tier 2 technical support for UNIX ...
The Help Desk Specialist will maintain operations oversight of the SIPRNet and GCCS Management Centers while providing Tier 1 and Tier 2 technical support for UNIX/Linux systems, ensuring timely ...
The Help Desk Specialist will maintain operations oversight of the SIPRNet and GCCS Management Centers while providing Tier 1 and Tier 2 technical support for UNIX/Linux systems, ensuring timely ...
The Help Desk Specialist will oversee operations of the SIPRNet and GCCS Management Centers, providing Tier 1 and Tier 2 technical support for UNIX/Linux systems, ensuring timely resolution of ...
The Help Desk Specialist will oversee operations of the SIPRNet and GCCS Management Centers, providing Tier 1 and Tier 2 technical support for UNIX/Linux systems, ensuring timely resolution of ...
The Position The Help Desk Specialist will be responsible for maintaining operations oversight and ... Respond to and diagnose UNIX/Linux problems through discussion with users and provide Tier 1 and 2 ...
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The Position The Help Desk Specialist will be responsible for maintaining operations oversight and ... Respond to and diagnose UNIX/Linux problems through discussion with users and provide Tier 1 and 2 ...
Barbaricum is seeking a Help Desk Specialist to provide first-line technical support for TRADOC G2 ... Familiarity with Windows and Linux operating systems. Strong communication and problem-solving ...
Barbaricum is seeking a Help Desk Specialist to provide first-line technical support for TRADOC G2 ... Familiarity with Windows and Linux operating systems. Strong communication and problem-solving ...
Help Desk Specialist
$45K - $50K/yr
We are seeking a Help Desk Specialist to support a critical DOD program - powering the platform ... Voluntary benefits include: * Life & AD&D Insurance for employee, spouse, and children * Short-term ...
Help Desk Specialist
$45K - $50K/yr
We are seeking a Help Desk Specialist to support a critical DOD program - powering the platform ... Voluntary benefits include: * Life & AD&D Insurance for employee, spouse, and children * Short-term ...
Help Desk Specialist
Arlington, VA · On-site
$45K - $50K/yr
We are seeking a Help Desk Specialist to support a critical DOD program - powering the platform ... Voluntary benefits include: * Life & AD&D Insurance for employee, spouse, and children * Short-term ...
Help Desk Specialist
Arlington, VA · On-site
$45K - $50K/yr
We are seeking a Help Desk Specialist to support a critical DOD program - powering the platform ... Voluntary benefits include: * Life & AD&D Insurance for employee, spouse, and children * Short-term ...
Help Desk Specialist
Arlington, VA · On-site
$45K - $50K/yr
We are seeking a Help Desk Specialist to support a critical DOD program -- powering the platform ... Voluntary benefits include: * Life & AD&D Insurance for employee, spouse, and children * Short-term ...
Quick apply
Help Desk Specialist
Arlington, VA · On-site
$45K - $50K/yr
We are seeking a Help Desk Specialist to support a critical DOD program -- powering the platform ... Voluntary benefits include: * Life & AD&D Insurance for employee, spouse, and children * Short-term ...
Help Desk Agent
$17.25 - $22/hr
Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Help Desk Tech with a specialization in Linux. We offer flexible hours and are ...
Help Desk Agent
$17.25 - $22/hr
Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Help Desk Tech with a specialization in Linux. We offer flexible hours and are ...
Help Desk Agent
Sterling, VA · On-site
$17.25 - $22/hr
Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Help Desk Tech with a specialization in Linux. We offer flexible hours and are ...
Help Desk Agent
Sterling, VA · On-site
$17.25 - $22/hr
Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Help Desk Tech with a specialization in Linux. We offer flexible hours and are ...
Help Desk Agent
Sterling, VA · On-site
$17.25 - $22/hr
Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Help Desk Tech with a specialization in Linux. We offer flexible hours and are ...
Quick apply
Help Desk Agent
Sterling, VA · On-site
$17.25 - $22/hr
Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Help Desk Tech with a specialization in Linux. We offer flexible hours and are ...
Help Desk Agent
Sterling, VA · On-site
$17.25 - $22/hr
Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Help Desk Tech with a specialization in Linux. We offer flexible hours and are ...
Quick apply
Help Desk Agent
Sterling, VA · On-site
$17.25 - $22/hr
Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Help Desk Tech with a specialization in Linux. We offer flexible hours and are ...
System Admin/Help Desk
Herndon, VA · On-site
Directly responsible for the successful support and operations of our customers Microsoft and Linux ... Call center, service desk, or Helpdesk experience is required. Additional Information All your ...
System Admin/Help Desk
Herndon, VA · On-site
Directly responsible for the successful support and operations of our customers Microsoft and Linux ... Call center, service desk, or Helpdesk experience is required. Additional Information All your ...
Help Desk Specialist
Vienna, VA · On-site
$20 - $25/hr
Help Desk Analyst Location: Vienna, VA Type: Contract, long term expected Compensation: $20-25/HR ... voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity ...
Help Desk Specialist
Vienna, VA · On-site
$20 - $25/hr
Help Desk Analyst Location: Vienna, VA Type: Contract, long term expected Compensation: $20-25/HR ... voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity ...
Agile Business Concepts is seeking a highly motivated Help Desk Specialist (Tier I/II) to support a ... Familiarity with Windows Server, Linux, Active Directory, Microsoft 365, Exchange, or cloud-based ...
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Agile Business Concepts is seeking a highly motivated Help Desk Specialist (Tier I/II) to support a ... Familiarity with Windows Server, Linux, Active Directory, Microsoft 365, Exchange, or cloud-based ...
Tier 2 Help Desk/ System Administrator
Chantilly, VA · On-site
$120K - $160K/yr
Experience with Window OS, Linux, Office 365 and basic networking concepts * Ability to work ... If you are a proactive Tier 2 Help Desk/ System Administrator and thrive in dynamic environments ...
Tier 2 Help Desk/ System Administrator
Chantilly, VA · On-site
$120K - $160K/yr
Experience with Window OS, Linux, Office 365 and basic networking concepts * Ability to work ... If you are a proactive Tier 2 Help Desk/ System Administrator and thrive in dynamic environments ...
Tier 2 Help Desk/ System Administrator
Chantilly, VA · On-site
$120K - $160K/yr
Experience with Window OS, Linux, Office 365 and basic networking concepts * Ability to work ... If you are a proactive Tier 2 Help Desk/ System Administrator and thrive in dynamic environments ...
Quick apply
Tier 2 Help Desk/ System Administrator
Chantilly, VA · On-site
$120K - $160K/yr
Experience with Window OS, Linux, Office 365 and basic networking concepts * Ability to work ... If you are a proactive Tier 2 Help Desk/ System Administrator and thrive in dynamic environments ...
Help Desk Support, Call Center Support
Alexandria, VA · On-site
$21.50 - $29/hr
Help Desk Support, Call Center Support Location: Alexandria, VA Work Environment: On-site with ... Company Match, & Voluntary Products. Info Gain Consulting is committed to providing equal ...
Help Desk Support, Call Center Support
Alexandria, VA · On-site
$21.50 - $29/hr
Help Desk Support, Call Center Support Location: Alexandria, VA Work Environment: On-site with ... Company Match, & Voluntary Products. Info Gain Consulting is committed to providing equal ...
Help Desk Support, Call Center 24/7 Support
Alexandria, VA · On-site
$21.50 - $29/hr
Help Desk Support, Call Center 24/7 Support Location: Alexandria, VA Work Environment: On-site with ... Company Match, & Voluntary Products. Info Gain Consulting is committed to providing equal ...
Help Desk Support, Call Center 24/7 Support
Alexandria, VA · On-site
$21.50 - $29/hr
Help Desk Support, Call Center 24/7 Support Location: Alexandria, VA Work Environment: On-site with ... Company Match, & Voluntary Products. Info Gain Consulting is committed to providing equal ...
Volunteer Linux Help Desk information
What is the difference between Volunteer Linux Help Desk vs Volunteer IT Support Specialist?
| Aspect | Volunteer Linux Help Desk | Volunteer IT Support Specialist |
|---|---|---|
| Required Credentials | Basic Linux knowledge, troubleshooting skills | Basic IT certifications, troubleshooting skills |
| Work Environment | Non-profit, community tech support | Non-profit, community or organizational support |
| Employer & Industry | Tech nonprofits, open-source projects | Various nonprofits, educational institutions |
| Search & Comparison Intent | Understanding Linux-specific volunteer roles | General IT volunteer roles |
The Volunteer Linux Help Desk focuses on providing Linux-specific technical support, often requiring basic Linux knowledge. In contrast, the Volunteer IT Support Specialist role covers broader IT support tasks across various platforms. Both roles serve non-profit organizations and require troubleshooting skills, but the Linux Help Desk emphasizes Linux expertise, making it ideal for those interested in open-source environments.
Full-time
This job post has expired 1 day ago. Applications are no longer accepted.
Job description
The One 23 Group is dedicated to excellence in government services and seeks a Linux Help Desk Specialist. This role involves providing Tier 1 and Tier 2 technical support for UNIX/Linux systems while ensuring operational oversight and compliance with security protocols.
Responsibilities:
• Respond to and diagnose UNIX/Linux problems through discussion with users and provide Tier 1 and 2 technical support by functioning as focal point for GCCS and JPES (emphasis on UNIX/Linux) and user problem resolution to include providing end-to-end ownership of incidents with actual or potential impact to operations and ensuring a timely process through which incidents/problems are controlled
• Provide technical support for UNIX/Linux systems/applications within the SIPRNet and GCCS Management Centers to identifying, researching and resolving technical problems in a timely manner in response to customer incidents received via telephone calls, email and personnel requests with the intended goal to quickly resolve incidents on first contact
• Utilize customer-provided knowledge base and ticket management system to enter, document, track, coordinate, route, resolve, and close user ticket issues to include creating and maintaining a central repository for technical advice and solutions for network systems, software applications assistance, automatic data processing support, hardware exchange, and repair service support, and assisting with monitoring and reporting performance metrics
• Exercise sound judgement in developing methods, techniques, and evaluation criteria associated with obtaining results under this contract to include monitoring Key Performance Indicators (KPI) and recommending innovations to improve and enhance overall work center operations
• Interact with technician across multiple disciplines to include, but not limited to networking, Tier 2 and 3, and application support, customers and contract leadership relating complex technical issues/solutions in a manner to establish effective partnerships/relationships in support of accomplishing the work required
• Improve the customers operating environment by providing expert support while also maintaining the cybersecurity/IA posture of systems/hardware managed/administered for both contract and customers assets
• Compliance with all safety and security requirements, policies, and procedures; worksite access protocols and updates, training requirements, required certifications, and other duties/projects as assigned
Qualifications:
Required:
• Minimum active Top-Secret Clearance with Sensitive Compartmented Information (SCI)
• High school diploma
• DoD 8570 / 8140 Information Assurance Technical Level II (IAT-II) CompTIA Security+CE
• 5 years of technical experience with UNIX/Linux support/administration on an enterprise-level, network environment, open or compliant systems, large-scale computer system or multi-server local area network
Company:
The One 23 Group provides innovative services that drive mission success while maintaining the highest security standards. Founded in , the company is headquartered in Herndon, USA, with a team of 201-500 employees. The company is currently Growth Stage.