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Volunteer Linux Help Desk Jobs in Virginia (NOW HIRING)

Barbaricum is seeking a Help Desk Specialist to provide first-line technical support for TRADOC G2 ... Familiarity with Windows and Linux operating systems. Strong communication and problem-solving ...

We are seeking a Help Desk Specialist to support a critical DOD program - powering the platform ... Voluntary benefits include: * Life & AD&D Insurance for employee, spouse, and children * Short-term ...

Help Desk Specialist

Arlington, VA · On-site

$45K - $50K/yr

We are seeking a Help Desk Specialist to support a critical DOD program - powering the platform ... Voluntary benefits include: * Life & AD&D Insurance for employee, spouse, and children * Short-term ...

Help Desk Specialist

Arlington, VA · On-site

$45K - $50K/yr

We are seeking a Help Desk Specialist to support a critical DOD program -- powering the platform ... Voluntary benefits include: * Life & AD&D Insurance for employee, spouse, and children * Short-term ...

Help Desk Agent

Sterling, VA

$17.25 - $22/hr

Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Help Desk Tech with a specialization in Linux. We offer flexible hours and are ...

Help Desk Agent

Sterling, VA · On-site

$17.25 - $22/hr

Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Help Desk Tech with a specialization in Linux. We offer flexible hours and are ...

Help Desk Agent

Sterling, VA · On-site

$17.25 - $22/hr

Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Help Desk Tech with a specialization in Linux. We offer flexible hours and are ...

Help Desk Agent

Sterling, VA · On-site

$17.25 - $22/hr

Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Help Desk Tech with a specialization in Linux. We offer flexible hours and are ...

Help Desk Specialist

Vienna, VA · On-site

$20 - $25/hr

Help Desk Analyst Location: Vienna, VA Type: Contract, long term expected Compensation: $20-25/HR ... voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity ...

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Volunteer Linux Help Desk information

What is the difference between Volunteer Linux Help Desk vs Volunteer IT Support Specialist?

AspectVolunteer Linux Help DeskVolunteer IT Support Specialist
Required CredentialsBasic Linux knowledge, troubleshooting skillsBasic IT certifications, troubleshooting skills
Work EnvironmentNon-profit, community tech supportNon-profit, community or organizational support
Employer & IndustryTech nonprofits, open-source projectsVarious nonprofits, educational institutions
Search & Comparison IntentUnderstanding Linux-specific volunteer rolesGeneral IT volunteer roles

The Volunteer Linux Help Desk focuses on providing Linux-specific technical support, often requiring basic Linux knowledge. In contrast, the Volunteer IT Support Specialist role covers broader IT support tasks across various platforms. Both roles serve non-profit organizations and require troubleshooting skills, but the Linux Help Desk emphasizes Linux expertise, making it ideal for those interested in open-source environments.

What are the most commonly searched types of Linux Help Desk jobs in Virginia? The most popular types of Linux Help Desk jobs in Virginia are:
What cities in Virginia are hiring for Volunteer Linux Help Desk jobs? Cities in Virginia with the most Volunteer Linux Help Desk job openings:

Linux Help Desk Specialist (SWINGS)

The One 23 Group

Arlington, VA • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Job Summary:
The One 23 Group is dedicated to excellence in government services and seeks a Linux Help Desk Specialist. This role involves providing Tier 1 and Tier 2 technical support for UNIX/Linux systems while ensuring operational oversight and compliance with security protocols.
Responsibilities:
• Respond to and diagnose UNIX/Linux problems through discussion with users and provide Tier 1 and 2 technical support by functioning as focal point for GCCS and JPES (emphasis on UNIX/Linux) and user problem resolution to include providing end-to-end ownership of incidents with actual or potential impact to operations and ensuring a timely process through which incidents/problems are controlled
• Provide technical support for UNIX/Linux systems/applications within the SIPRNet and GCCS Management Centers to identifying, researching and resolving technical problems in a timely manner in response to customer incidents received via telephone calls, email and personnel requests with the intended goal to quickly resolve incidents on first contact
• Utilize customer-provided knowledge base and ticket management system to enter, document, track, coordinate, route, resolve, and close user ticket issues to include creating and maintaining a central repository for technical advice and solutions for network systems, software applications assistance, automatic data processing support, hardware exchange, and repair service support, and assisting with monitoring and reporting performance metrics
• Exercise sound judgement in developing methods, techniques, and evaluation criteria associated with obtaining results under this contract to include monitoring Key Performance Indicators (KPI) and recommending innovations to improve and enhance overall work center operations
• Interact with technician across multiple disciplines to include, but not limited to networking, Tier 2 and 3, and application support, customers and contract leadership relating complex technical issues/solutions in a manner to establish effective partnerships/relationships in support of accomplishing the work required
• Improve the customers operating environment by providing expert support while also maintaining the cybersecurity/IA posture of systems/hardware managed/administered for both contract and customers assets
• Compliance with all safety and security requirements, policies, and procedures; worksite access protocols and updates, training requirements, required certifications, and other duties/projects as assigned
Qualifications:
Required:
• Minimum active Top-Secret Clearance with Sensitive Compartmented Information (SCI)
• High school diploma
• DoD 8570 / 8140 Information Assurance Technical Level II (IAT-II) CompTIA Security+CE
• 5 years of technical experience with UNIX/Linux support/administration on an enterprise-level, network environment, open or compliant systems, large-scale computer system or multi-server local area network
Company:
The One 23 Group provides innovative services that drive mission success while maintaining the highest security standards. Founded in , the company is headquartered in Herndon, USA, with a team of 201-500 employees. The company is currently Growth Stage.