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Remote Linux Help Desk Jobs in Springfield, VA (NOW HIRING)

Help Desk Specialist

Washington, DC · On-site +1

$26 - $33/hr

Overview The Help Desk Specialist will act as the first point of contact for technical assistance ... This position is not eligible for full-time remote work or for candidates located outside of the ...

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Help Desk Specialist I Location: Primarily remote, but must be within commuting distance, 50 miles of Ashburn, VA / Orlando, FL / or San Antonio, TX Schedule: Rotating shifts, 24x7x365 coverage ...

Be Seen First

Help Desk Specialist I Location: Primarily remote, but must be within commuting distance, 50 miles of Ashburn, VA / Orlando, FL / or San Antonio, TX Schedule: Rotating shifts, 24x7x365 coverage ...

Be Seen First

Help Desk Specialist I Location: Primarily remote, but must be within commuting distance, 50 miles of Ashburn, VA / Orlando, FL / or San Antonio, TX Schedule: Rotating shifts, 24x7x365 coverage ...

Remote Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and ... Position Summary Aretec is seeking a Help Desk Specialist I (Tier 1 Agent - External) to support ...

Ability to provide exceptional customer support in a fast-paced remote Managed Services Practice ... Desktop and Server Operating Systems (Windows, Mac, Linux) * Microsoft Office 365, Azure, Teams ...

Helpdesk Technician I

Reston, VA · Remote

$20.75 - $28/hr

Ability to provide exceptional customer support in a fast-paced remote Managed Services Practice  ... Desktop and Server Operating Systems (Windows, Mac, Linux)  * Microsoft Office 365, Azure, Teams ...

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Remote Linux Help Desk information

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$13

$24

$35

How much do remote linux help desk jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote linux help desk in Springfield, VA is $24.18, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $27.12 per hour, depending on experience, location, and employer.

What is the difference between Remote Linux Help Desk vs Remote Network Support Specialist?

AspectRemote Linux Help DeskRemote Network Support Specialist
CertificationsLinux+, CompTIA A+CCNA, CompTIA Network+
Work EnvironmentHelp desk, technical supportNetwork troubleshooting, infrastructure support
Industry UsageIT support, customer serviceNetwork administration, enterprise IT
Common Search IntentTechnical support for Linux systemsNetwork issues and infrastructure support

The Remote Linux Help Desk primarily focuses on providing technical support and troubleshooting for Linux-based systems, often assisting end-users with software, hardware, and OS issues. In contrast, a Remote Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure, including routers, switches, and connectivity problems. While both roles require networking knowledge, the Linux Help Desk emphasizes OS-specific support, whereas Network Support Specialists focus on network hardware and architecture.

What are the most commonly searched types of Linux Help Desk jobs in Springfield, VA? The most popular types of Linux Help Desk jobs in Springfield, VA are:
What are popular job titles related to Remote Linux Help Desk jobs in Springfield, VA? For Remote Linux Help Desk jobs in Springfield, VA, the most frequently searched job titles are:
What job categories do people searching Remote Linux Help Desk jobs in Springfield, VA look for? The top searched job categories for Remote Linux Help Desk jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Remote Linux Help Desk jobs? Cities near Springfield, VA with the most Remote Linux Help Desk job openings:
Infographic showing various Remote Linux Help Desk job openings in Springfield, VA as of May 2026, with employment types broken down into 44% Full Time, 28% Temporary, and 28% Contract. Highlights an 100% Remote job distribution, with an average salary of $50,298 per year, or $24.2 per hour.

Help Desk Technician - REMOTE

Capitol Recruiters Inc.

Washington, DC • Remote

$50K - $80K/yr

Full-time

Posted 22 days ago


Job description

Help Desk Technician - Fully REMOTE - for IT department of a prominent global law firm. **A minimum of one full year or more of relevant experience in a large law firm is required. This role is part of the IT Help Desk professionals delivering gold standard technology experience. The Help Desk Technician provides end user technical assistance and support related to computer systems, hardware, software, and remote access, leading the responsive handling/triage of issues coordinating with cross functional IT staff. Available shifts: Wednesday - Sunday 3:30 pm - 12 am Saturday - Monday 11:30pm - 1pm Saturday - Wednesday 7am - 3:30pm Duties: Technical assistance/support for inquiries related to firm computer systems, hardware, software, and remote access. Respond to support requests over the phone or via email in a professional manner.

Thoroughly document support requests using Help Desk ticketing system. Facilitate issue handling/escalation with cross-functional support staff. Monitor help desk issues working with Help Desk/End User Support management to evaluate potential issues as part of the ITIL/ITSM discipline.

Follow up with customers, provide feedback, and see issues through to resolution. Write tips, frequently asked questions, and knowledge articles for the knowledge base. Remain up to date on Firm technology and systems, policies and procedures through self-guided learning and review of training materials.

Conduct independent research on systems to solve intricate or complex technical problems. Position Requirements: College degree is strongly preferred. Appropriate technical certification(s) preferred. A minimum of one full year or more of relevant experience in a large law firm is required.

Knowledgeable of applications/technologies common to a law firm. Knowledge of best practices for designing/implementing a global, tiered IT support desk model. Working knowledge of ITIL process design for IT Service Management.

Knowledge of leading service desk performance indicators/service level standards. Knowledge of leading service desk technology solutions for IT and non-IT users (e.g., ServiceNow). Excellent attention to detail/organizational skills.

Strong service orientation. Highly motivated and analytical. Excellent attention to detail and debugging skills.

Ability to work independently as well as part of a team. Flexibility to work before and after business hours OT. The salary range is $50k - 80k+ depending on location and experience.